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Process Mapping for Modernization Being systematic in our creation of the Coast Guard’s future.
 
From Mark Graham Brown’s  The Pocket Guide to the Baldrige Award Criteria (14 th  Edition)
Why Should You Care? ,[object Object],[object Object],[object Object]
Systems Theory ,[object Object],[object Object],[object Object],From: http://members.iinet.net.au/~rstack1/millennium/concepts.htm   http://www.thegreenfuse.org/glossary.htm     http://www.geocities.com/starsuriel/heartscode/glossary.htm
Systems Theory for the Rest of Us ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],From http://www.projectbuild.org.uk/NoW/process_map.htm
Benefits of Process Mapping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],From http://www.strategosinc.com/process_map_example.htm
Why Map Processes? ,[object Object],From: http://www.fpm.iastate.edu/worldclass/process_mapping.asp
From http://www.isixsigma.com/library/content/c010429a.asp
Suppliers Inputs Process Customers Requirements Step 1: Outputs Step 2:  Step 3:  Step 4:  ,[object Object],Step 5:  SIPOC Diagram From http://www.isixsigma.com/library/content/c010429a.asp
7 Step to Process Mapping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],For additional details, see http://www.fpm.iastate.edu/worldclass/process_mapping.asp
Two Keys to  SIPOC and Process Mapping ,[object Object],[object Object],[object Object]
Step 1: Determine the Boundaries ,[object Object],[object Object],[object Object]
Step 2: List the Steps ,[object Object],[object Object],[object Object]
Step 3:  Sequence the Steps ,[object Object],[object Object]
Step 4: Draw Appropriate Symbols  ,[object Object],[object Object],[object Object]
From http://www.fpm.iastate.edu/worldclass/process_mapping.asp These are the only shapes we’ll be needing to use for process mapping.
Step 5: System Model  ,[object Object],[object Object],[object Object]
Step 6:  Check for Completeness ,[object Object],[object Object]
Issue raw material Inspect Rough saw material Transport to deburr Deburr Transp . to stretch press Stretch form Transport to heat treat Heat treat to AQ cond . Transport to freezer Stretch form complete Hold in freezer Hydroform Insp on CF Transport to saw Saw net Transport to deburr Deburr Transport to age Age Transport to insp . hardness check Transp to m/c shop Machine Transp to deburr Deburr Transport to insp . Insp Transp to finish Chemical clean Chemical film Primer application Part marking Insp Transp to store Back to area resp . ok not ok ok not ok ok not ok ok not ok ok not ok Eliminate Steps No Longer Needed
Step 7: Finalize the Flowchart ,[object Object],[object Object],[object Object],[object Object]
Your Working Group’s Ultimate Task ,[object Object],[object Object],[object Object]
Additional Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Coaching and Counsel available from Organizational Performance Consultants ,[object Object],[object Object],[object Object],[object Object],For a full listing of Coast Guard organizational performance consultants, see https://www.intelink.gov/wiki/Coast_Guard_Organizational_Performance_Consultants
A version of this slide presentation is available online: Slideshare http://www.slideshare.net/pastinson/process-mapping-for-modernization/ Inteldocs https://www.intelink.gov/inteldocs/view.php?fDocumentId=57851 10/20/2008 @ 1030 EDT

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Process Mapping For Modernization (Updated 10/20/2008)

  • 1. Process Mapping for Modernization Being systematic in our creation of the Coast Guard’s future.
  • 2.  
  • 3. From Mark Graham Brown’s The Pocket Guide to the Baldrige Award Criteria (14 th Edition)
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  • 18. From http://www.fpm.iastate.edu/worldclass/process_mapping.asp These are the only shapes we’ll be needing to use for process mapping.
  • 19.
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  • 21. Issue raw material Inspect Rough saw material Transport to deburr Deburr Transp . to stretch press Stretch form Transport to heat treat Heat treat to AQ cond . Transport to freezer Stretch form complete Hold in freezer Hydroform Insp on CF Transport to saw Saw net Transport to deburr Deburr Transport to age Age Transport to insp . hardness check Transp to m/c shop Machine Transp to deburr Deburr Transport to insp . Insp Transp to finish Chemical clean Chemical film Primer application Part marking Insp Transp to store Back to area resp . ok not ok ok not ok ok not ok ok not ok ok not ok Eliminate Steps No Longer Needed
  • 22.
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  • 26. A version of this slide presentation is available online: Slideshare http://www.slideshare.net/pastinson/process-mapping-for-modernization/ Inteldocs https://www.intelink.gov/inteldocs/view.php?fDocumentId=57851 10/20/2008 @ 1030 EDT