Ed Coke, founder and director, Repute Associates
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Establishing reputational resilience: How internal communications can keep yo...CharityComms
Ed Coke - founder, Repute Associates
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Presentation of Research Findings, by YouGov’s Oliver Rowe, Director of Reput...Mattcartmell
Reputation has enormous value and is a concern at the board level. 72% of respondents say their board believes reputation has a strong link to financial performance. While metrics are needed to value reputation efforts, proving a direct economic value is difficult. Non-economic KPIs related to performance, people, and influence may be sufficient if there is management buy-in. External agencies can help clients set measurable objectives and quantify reputation impacts.
Human capital diagnostics and assessments are vital tools for organizations to prevent expensive mistakes in hiring, training, and managing talent. However, few organizations properly analyze and interpret diagnostic results or implement appropriate HR measures. While most track basic people metrics like turnover, few link these metrics to strategic goals or use them to help meet targets. Proper use of tools like engagement surveys, followed by analysis, action, and measurement, can help organizations optimize their human capital and guide strategic execution.
The Davis Report identifies several issues facing CCHA law firm including a lack of adequate planning, an inadequate accounting system for a $4 million business, and conflict-avoidant leadership that leads to indecision. There is no clear vision for the direction or size of the firm and little command/control of procedures. Partner compensation is also not linked to individual performance and there is no plan for partner retirements. The report concludes by noting vulnerabilities from potential partner or client losses and questions around the firm's future business model.
The document discusses the challenges communicators face in getting buy-in from senior leadership and trustees in charities. A survey found that while 56% of communicators feel heard some of the time, 12% do not feel heard at all. The main barrier is the CEO's understanding of communications, as 83% who don't feel heard attribute this to lack of CEO understanding. For communicators to feel valued, they must prove the value of their work through specific campaigns, push for acknowledgement, communicate internally to explain their role, and demonstrate how they support other teams' work. Building professional networks is also important for support.
Today you can learn how to free wealth from your company so you can avoid losing both your business and personal wealth so you can build your dynasty. Whether you want donate, invest it in another business or keep it for your retirement I make wealth available to the business owner, rather than the tied up in the business. I help family businesses transfer that wealth from the business to the owner so that their household is the business serving their needs of the owner vs the owner serving the needs of the business
The document contrasts authority and leadership. Authority relies on control and power over others, while leadership relies on gaining agreement and trust from followers. Authority can create conditions for leadership but having authority alone does not make one a leader. Leadership can emerge without formal authority. The document also discusses how authority and leadership can be confused, with authority sometimes being mistaken for leadership when a person in charge is successful. It provides examples of different leadership strategies like revolutionary, restorative, sustaining, and inspirational in relation to the existing environment created by authority.
Establishing reputational resilience: How internal communications can keep yo...CharityComms
Ed Coke - founder, Repute Associates
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Presentation of Research Findings, by YouGov’s Oliver Rowe, Director of Reput...Mattcartmell
Reputation has enormous value and is a concern at the board level. 72% of respondents say their board believes reputation has a strong link to financial performance. While metrics are needed to value reputation efforts, proving a direct economic value is difficult. Non-economic KPIs related to performance, people, and influence may be sufficient if there is management buy-in. External agencies can help clients set measurable objectives and quantify reputation impacts.
Human capital diagnostics and assessments are vital tools for organizations to prevent expensive mistakes in hiring, training, and managing talent. However, few organizations properly analyze and interpret diagnostic results or implement appropriate HR measures. While most track basic people metrics like turnover, few link these metrics to strategic goals or use them to help meet targets. Proper use of tools like engagement surveys, followed by analysis, action, and measurement, can help organizations optimize their human capital and guide strategic execution.
The Davis Report identifies several issues facing CCHA law firm including a lack of adequate planning, an inadequate accounting system for a $4 million business, and conflict-avoidant leadership that leads to indecision. There is no clear vision for the direction or size of the firm and little command/control of procedures. Partner compensation is also not linked to individual performance and there is no plan for partner retirements. The report concludes by noting vulnerabilities from potential partner or client losses and questions around the firm's future business model.
The document discusses the challenges communicators face in getting buy-in from senior leadership and trustees in charities. A survey found that while 56% of communicators feel heard some of the time, 12% do not feel heard at all. The main barrier is the CEO's understanding of communications, as 83% who don't feel heard attribute this to lack of CEO understanding. For communicators to feel valued, they must prove the value of their work through specific campaigns, push for acknowledgement, communicate internally to explain their role, and demonstrate how they support other teams' work. Building professional networks is also important for support.
Today you can learn how to free wealth from your company so you can avoid losing both your business and personal wealth so you can build your dynasty. Whether you want donate, invest it in another business or keep it for your retirement I make wealth available to the business owner, rather than the tied up in the business. I help family businesses transfer that wealth from the business to the owner so that their household is the business serving their needs of the owner vs the owner serving the needs of the business
The document contrasts authority and leadership. Authority relies on control and power over others, while leadership relies on gaining agreement and trust from followers. Authority can create conditions for leadership but having authority alone does not make one a leader. Leadership can emerge without formal authority. The document also discusses how authority and leadership can be confused, with authority sometimes being mistaken for leadership when a person in charge is successful. It provides examples of different leadership strategies like revolutionary, restorative, sustaining, and inspirational in relation to the existing environment created by authority.
This document discusses different models of grantmaking strategies that foundations can employ, including responsive, strategic, proactive, collaborative, and initiative strategies. It provides examples of each model and explains that foundations can overlap or combine multiple strategies. The document also emphasizes that foundation strategy is a framework for decision-making focused on the external context and intended outcomes, rather than being a rigid plan. It is not linear, does not imply total control, and should leverage the foundation's own expertise and resources rather than trying to control all factors.
Creating a 12-month Engagement Plan: How to Build Digital Relationships with ...Bloomerang
https://bloomerang.co/resources/webinars/
Brian Lauterbach will show you the steps you take in the next 10 days will determine how many of your donors and volunteers you retain, upgrade, or lose in 2020.
The document discusses several factors that influence corporations, including economic, legal, technological, and political factors. It presents an approach for corporations to map and manage their relationships with stakeholders to achieve "win-win" outcomes that benefit all parties. This involves proactively engaging with stakeholders from the planning stage through structured dialogue. The goal is to change perceptions and rules of engagement to create collaborative solutions given environmental forces and resource constraints. Stakeholders are then identified and their interests, power, and potential strategies for cooperation are assessed.
JOINT VENTURES MERGERS AND ACQUISITIONS
INTERNAL ORGANIZATIONAL HEALTH CHECKS
Your FINANCIAL DUE DILIGENCE is Left-Brain
Your PEOPLE DUE DILIGENCE is Right-Brain
If you are only doing a Financial Due Diligence and ignoring the PEOPLE SIDE OF THE DEAL, you are doing your Due Diligence
WITH HALF A BRAIN
You need to DETECT PEOPLE PROBLEMS BEFORE YOU INVEST
This document discusses the effectiveness of defined contribution plan investment structures and how plan design impacts participant outcomes. It provides examples of how automatically enrolling participants at higher rates and automatically escalating contributions over time can help participants reach their retirement savings goals with adequate replacement income. The summary also discusses how simplifying investment options and offering managed accounts can improve participant decision making by reducing choice overload and naïve diversification. The key message is that a plan's investment structure and participant behaviors strongly influence retirement readiness, so plan sponsors should tailor the structure based on their specific participants.
Nuts and Bolts: Build and Maintain Successful Partnershipsbigeasy
This document provides guidance on building and maintaining successful partnerships through mutual trust and respect. It emphasizes establishing partnerships that benefit all sides through open communication and shared goals. Key points include defining needs and vision, identifying compatible partners who share values, creating win-win partnerships through understanding all perspectives, and maintaining partnerships over time through relationship management.
Strategic Management Research Associates provides essential tools for strategic management implementation including managing key performance measures, conducting annual assessments, focusing on strategy, and tracking success. Fewer than 10% of leaders exhibit strategic skills, which are needed not only during growth but especially during difficult times to focus limited resources in the right areas. SMRALLC's assessments can improve and transform an organization's management strategy.
In many organizations under pressure to change, skills are necessary but insufficient to protect workers from being left out or left behind by company plans. A skilled worker needs more -- and needs to know that they need more.
The document discusses benchmarks for evaluating highly effective charities. It outlines key areas to evaluate such as governance and leadership, administrative operations, financial management, community engagement, and program implementation. Specific questions are provided under each area to help assess the charity's effectiveness, including composition of the board, financial policies, community relationships, and ability to measure social impact. The document also provides resources for learning more about strategic philanthropy and how to integrate it with wealth management.
Stakeholder Management is one of the important matters in Project Management. The key are : Project management is taking about Human and Stakeholder Management is taking about People Engagement
This document announces a seminar for leaders and board members of non-profit organizations to help establish sensible expectations for project proposals. The seminar will provide techniques for reducing frustration, fostering creativity, stretching resources, developing mission-focused measurements, assessing risks, and enforcing follow-up and accountability. While profit is no longer the primary measure of value for non-profits, business tools can be successfully adapted when sensibly applied to help non-profit executives and boards better evaluate proposals.
360F is developing a family mobile app called the Multi-Generation Investment Genie to strengthen family bonds and support wealth advisory. The app allows families to jointly manage financial goals, track contributions, and make planning decisions together. It aims to lower customer acquisition costs through the natural network effect of families and includes financial education tools. The app's features such as goal simulation, risk profiling, portfolio creation, and rewards system are designed based on behavioral science to motivate positive financial behaviors and maximize users' overall well-being.
Financial planning involves more than just investment advice - it encompasses tax planning, estate planning, savings goals, and retirement planning. Investment advice focuses on structuring assets to meet financial goals but does not define the goals. When choosing an advisor, it is important to consider their compensation structure and level of control over assets, as advisors with discretionary authority act more as money managers while fee-based advisors take a broader planning perspective centered around client goals.
This document discusses employee motivation and recognition programs. It provides an overview of the basics of motivation, including that rewards should be positive, immediate, and certain. It also discusses Maslow's hierarchy of needs and the behavioral model of rewarding desired behaviors. The document outlines different types of employee programs and rewards, noting that cash should be a small part and rewards should tap into what truly motivates employees. It provides a checklist for developing effective employee recognition programs.
The document discusses issues with performance management in the financial services sector. It finds that performance reviews are often not effective and do not encourage better employee behaviors or reduce corporate risk. Common problems include a lack of focus on strategic goals, values, and behaviors. There is also a need for more meaningful performance measures and management of underperformance. The document suggests that organizations should focus on cascading goals from the top, rewarding behaviors linked to values, and separating bonus discussions from development conversations to improve performance management.
The document discusses taking the "governance" out of information governance by focusing on business benefits rather than regulatory compliance. Seeing information governance as an expensive overhead with little value risks half-hearted implementation and wasted investment. Alternatively, closely aligning information governance with organizational goals like cost reduction, efficiency and customer service can gain buy-in by demonstrating how better information management contributes to achieving those goals. This approach helps obtain commitment while also supporting non-governance business areas.
The document discusses a positive thinking group that includes Ravi Tendulkar, Aditya, Nitya, and Susan. It outlines the innovation of new software, sharing of the software, and appointing a new senior manager. It then analyzes strengths like time savings, accuracy, and efficiency, as well as weaknesses around breaking policy and discipline. Opportunities for creating relationships, trust, and increased profit are mentioned, along with threats such as lack of trust and resignations. Implementation of the software and proper performance, better results, and coordination are recommended.
The Nuts and Bolts of Nonprofit Mergers for Web SiteJan Glick
This document discusses the benefits and challenges of nonprofit mergers and consolidations. It notes that most nonprofits are small and financially vulnerable. Mergers can help organizations achieve economies of scale and sustainable business models faster. However, mergers are complex processes that require overcoming political, cultural and staffing challenges. Key factors for success include establishing a shared vision, carefully managing expectations, selecting the right partner based on trust and compatibility, and allowing sufficient time to integrate operations smoothly.
The document introduces Relationship Networking and the Relationship Networking Industry Association (RNIA). RNIA aims to promote and manage Relationship Capital (RC), which measures the quality and effectiveness of relationships between individuals and organizations. RNIA has developed a set of structured processes and a common language based on 7 core values - accountability, boundaries, honesty, respect, responsibility, support, and trust - to make Relationship Networking operational and define one's reputation through relationships in the emerging Relationship Economy.
The why, what and how of Stakeholder Mapping.
This 90 minutes session is part of a series of short and focused masterclasses.
The series is meant for people who have little or no experience applying design thinking methods, tools and frameworks.
This is a Masterclass by Arne van Oosterom
Part of a webinar sponsored by Food Manufacturing magazine in September 2013. Event called: Food Safety & Traceability: Supply Chain Visibility from Farm to Fork
The document discusses factors that differentiate good ethics and compliance programs from great ones. It outlines five key factors: tone at the top from board and senior management, a culture of integrity, thorough risk assessments, robust testing and monitoring programs, and an effective chief ethics and compliance officer. When these factors are embedded in an organization's operations, it significantly improves its ability to protect itself from risks and strengthen relationships with stakeholders.
This document discusses different models of grantmaking strategies that foundations can employ, including responsive, strategic, proactive, collaborative, and initiative strategies. It provides examples of each model and explains that foundations can overlap or combine multiple strategies. The document also emphasizes that foundation strategy is a framework for decision-making focused on the external context and intended outcomes, rather than being a rigid plan. It is not linear, does not imply total control, and should leverage the foundation's own expertise and resources rather than trying to control all factors.
Creating a 12-month Engagement Plan: How to Build Digital Relationships with ...Bloomerang
https://bloomerang.co/resources/webinars/
Brian Lauterbach will show you the steps you take in the next 10 days will determine how many of your donors and volunteers you retain, upgrade, or lose in 2020.
The document discusses several factors that influence corporations, including economic, legal, technological, and political factors. It presents an approach for corporations to map and manage their relationships with stakeholders to achieve "win-win" outcomes that benefit all parties. This involves proactively engaging with stakeholders from the planning stage through structured dialogue. The goal is to change perceptions and rules of engagement to create collaborative solutions given environmental forces and resource constraints. Stakeholders are then identified and their interests, power, and potential strategies for cooperation are assessed.
JOINT VENTURES MERGERS AND ACQUISITIONS
INTERNAL ORGANIZATIONAL HEALTH CHECKS
Your FINANCIAL DUE DILIGENCE is Left-Brain
Your PEOPLE DUE DILIGENCE is Right-Brain
If you are only doing a Financial Due Diligence and ignoring the PEOPLE SIDE OF THE DEAL, you are doing your Due Diligence
WITH HALF A BRAIN
You need to DETECT PEOPLE PROBLEMS BEFORE YOU INVEST
This document discusses the effectiveness of defined contribution plan investment structures and how plan design impacts participant outcomes. It provides examples of how automatically enrolling participants at higher rates and automatically escalating contributions over time can help participants reach their retirement savings goals with adequate replacement income. The summary also discusses how simplifying investment options and offering managed accounts can improve participant decision making by reducing choice overload and naïve diversification. The key message is that a plan's investment structure and participant behaviors strongly influence retirement readiness, so plan sponsors should tailor the structure based on their specific participants.
Nuts and Bolts: Build and Maintain Successful Partnershipsbigeasy
This document provides guidance on building and maintaining successful partnerships through mutual trust and respect. It emphasizes establishing partnerships that benefit all sides through open communication and shared goals. Key points include defining needs and vision, identifying compatible partners who share values, creating win-win partnerships through understanding all perspectives, and maintaining partnerships over time through relationship management.
Strategic Management Research Associates provides essential tools for strategic management implementation including managing key performance measures, conducting annual assessments, focusing on strategy, and tracking success. Fewer than 10% of leaders exhibit strategic skills, which are needed not only during growth but especially during difficult times to focus limited resources in the right areas. SMRALLC's assessments can improve and transform an organization's management strategy.
In many organizations under pressure to change, skills are necessary but insufficient to protect workers from being left out or left behind by company plans. A skilled worker needs more -- and needs to know that they need more.
The document discusses benchmarks for evaluating highly effective charities. It outlines key areas to evaluate such as governance and leadership, administrative operations, financial management, community engagement, and program implementation. Specific questions are provided under each area to help assess the charity's effectiveness, including composition of the board, financial policies, community relationships, and ability to measure social impact. The document also provides resources for learning more about strategic philanthropy and how to integrate it with wealth management.
Stakeholder Management is one of the important matters in Project Management. The key are : Project management is taking about Human and Stakeholder Management is taking about People Engagement
This document announces a seminar for leaders and board members of non-profit organizations to help establish sensible expectations for project proposals. The seminar will provide techniques for reducing frustration, fostering creativity, stretching resources, developing mission-focused measurements, assessing risks, and enforcing follow-up and accountability. While profit is no longer the primary measure of value for non-profits, business tools can be successfully adapted when sensibly applied to help non-profit executives and boards better evaluate proposals.
360F is developing a family mobile app called the Multi-Generation Investment Genie to strengthen family bonds and support wealth advisory. The app allows families to jointly manage financial goals, track contributions, and make planning decisions together. It aims to lower customer acquisition costs through the natural network effect of families and includes financial education tools. The app's features such as goal simulation, risk profiling, portfolio creation, and rewards system are designed based on behavioral science to motivate positive financial behaviors and maximize users' overall well-being.
Financial planning involves more than just investment advice - it encompasses tax planning, estate planning, savings goals, and retirement planning. Investment advice focuses on structuring assets to meet financial goals but does not define the goals. When choosing an advisor, it is important to consider their compensation structure and level of control over assets, as advisors with discretionary authority act more as money managers while fee-based advisors take a broader planning perspective centered around client goals.
This document discusses employee motivation and recognition programs. It provides an overview of the basics of motivation, including that rewards should be positive, immediate, and certain. It also discusses Maslow's hierarchy of needs and the behavioral model of rewarding desired behaviors. The document outlines different types of employee programs and rewards, noting that cash should be a small part and rewards should tap into what truly motivates employees. It provides a checklist for developing effective employee recognition programs.
The document discusses issues with performance management in the financial services sector. It finds that performance reviews are often not effective and do not encourage better employee behaviors or reduce corporate risk. Common problems include a lack of focus on strategic goals, values, and behaviors. There is also a need for more meaningful performance measures and management of underperformance. The document suggests that organizations should focus on cascading goals from the top, rewarding behaviors linked to values, and separating bonus discussions from development conversations to improve performance management.
The document discusses taking the "governance" out of information governance by focusing on business benefits rather than regulatory compliance. Seeing information governance as an expensive overhead with little value risks half-hearted implementation and wasted investment. Alternatively, closely aligning information governance with organizational goals like cost reduction, efficiency and customer service can gain buy-in by demonstrating how better information management contributes to achieving those goals. This approach helps obtain commitment while also supporting non-governance business areas.
The document discusses a positive thinking group that includes Ravi Tendulkar, Aditya, Nitya, and Susan. It outlines the innovation of new software, sharing of the software, and appointing a new senior manager. It then analyzes strengths like time savings, accuracy, and efficiency, as well as weaknesses around breaking policy and discipline. Opportunities for creating relationships, trust, and increased profit are mentioned, along with threats such as lack of trust and resignations. Implementation of the software and proper performance, better results, and coordination are recommended.
The Nuts and Bolts of Nonprofit Mergers for Web SiteJan Glick
This document discusses the benefits and challenges of nonprofit mergers and consolidations. It notes that most nonprofits are small and financially vulnerable. Mergers can help organizations achieve economies of scale and sustainable business models faster. However, mergers are complex processes that require overcoming political, cultural and staffing challenges. Key factors for success include establishing a shared vision, carefully managing expectations, selecting the right partner based on trust and compatibility, and allowing sufficient time to integrate operations smoothly.
The document introduces Relationship Networking and the Relationship Networking Industry Association (RNIA). RNIA aims to promote and manage Relationship Capital (RC), which measures the quality and effectiveness of relationships between individuals and organizations. RNIA has developed a set of structured processes and a common language based on 7 core values - accountability, boundaries, honesty, respect, responsibility, support, and trust - to make Relationship Networking operational and define one's reputation through relationships in the emerging Relationship Economy.
The why, what and how of Stakeholder Mapping.
This 90 minutes session is part of a series of short and focused masterclasses.
The series is meant for people who have little or no experience applying design thinking methods, tools and frameworks.
This is a Masterclass by Arne van Oosterom
Part of a webinar sponsored by Food Manufacturing magazine in September 2013. Event called: Food Safety & Traceability: Supply Chain Visibility from Farm to Fork
The document discusses factors that differentiate good ethics and compliance programs from great ones. It outlines five key factors: tone at the top from board and senior management, a culture of integrity, thorough risk assessments, robust testing and monitoring programs, and an effective chief ethics and compliance officer. When these factors are embedded in an organization's operations, it significantly improves its ability to protect itself from risks and strengthen relationships with stakeholders.
The document discusses factors that differentiate good ethics and compliance programs from great ones. It outlines five key factors: tone at the top from the board and senior management, a culture of integrity, thorough risk assessments, robust testing and monitoring programs, and an effective chief ethics and compliance officer. When these factors are embedded in an organization's operations, it significantly improves its ability to protect itself from risks and strengthen relationships with stakeholders.
Top companies focus on building leadership through a full spectrum of assessments, development programs, and succession planning aligned with business strategy and culture. They develop self-aware leaders who can build resilience in others. Engaging leadership is focused on purpose, authenticity, and connectivity. Sustainable leadership programs are integrated with organizational culture and drive accountability for growth and performance.
2017 ICON Melbourne Forum - Breakout 2: CRISIS AND REPUTATION MANAGEMENTICON
by Darren Behar, SenateSHJ
This session will focus on the latest research into crisis and reputation management, including the latest results from SenateSHJ’s own reputation research of Executive and Board views around Australia.
We will consider a model for staying ahead of the game – and being crisis ready. And we will explore why trust matters as a solid starting point for protecting reputations.
We will also assess the particular challenges of preparing for and managing a crisis as this relates to both traditional and social media.
Бренд и репутация. Строим безупречную коммуникациюbrandhouse
The document discusses excellence in corporate communications and reputation management. It makes three key points:
1. Communications strategies must be aligned with corporate strategies, stakeholder focused, and accountable through measurement of inputs, outputs, and outcomes. Quality staff and cross-functional cooperation are important.
2. A strong corporate brand and reputation provide long-term value by creating internal alignment and external bonding with stakeholders. Reputation is influenced by performance, communications, and external context and perceptions.
3. Social media have changed communications by increasing speed and requiring a tone of voice. Organizations must monitor social media discussions and develop rules for employee participation while acting normally.
In 3 sentences:
The document provides guidance on developing an effective risk culture and governance structure. It emphasizes the importance of leadership setting the right tone, transparently discussing risks across all levels of the organization, and establishing clear roles and responsibilities for risk management. Developing a positive risk culture involves openly sharing information, encouraging feedback, and ensuring risks are considered in day-to-day operations and strategic decisions.
Sustained growth and profit require aligning employees, customers, strategy, and processes. Engagement is key to alignment and is measured by satisfaction, commitment, pride, loyalty, purpose, advocacy, initiative, persistence and energy. High engagement leads to improved performance, productivity, safety, and lower turnover while low engagement has opposite effects. Alignment must be tailored to each organization and measured regularly using diagnostic tools to identify areas for improvement.
The document discusses how leaders can create sustainable organizations that deliver value for all stakeholders. It finds that while executives recognize the importance of sustainability, it often remains a secondary priority compared to financial performance. There are also significant gaps between how executives rate their organization's sustainability performance versus other stakeholders like employees, consumers, and citizens. The document introduces the concept of "Sustainability DNA" - comprised of 21 practices across 10 enablers - that can help organizations strengthen human connections, collective intelligence, and accountability to become more sustainable and create lasting value for stakeholders. Organizations with strongly embedded Sustainability DNA are found to outperform peers on both profitability and positive social and environmental outcomes.
Trust: How to Get It, Keep It, Measure It and Regain It Paine Publishing
This document summarizes Katie Paine's presentation on trust measurement. It discusses what trust is, factors that influence trust like competence and integrity, and how trust can be measured. It provides examples of trust measurement statements and describes a case study where a non-profit used a trust index to measure different trust drivers among stakeholders. Key takeaways are to define important stakeholders, identify relevant trust questions, conduct surveys over time, and analyze results for insights to improve trust.
Accenture helps companies unlock the business and environmental value of organizational sustainability by strengthening their sustainability DNA. Read more.
Shaping the Sustainable Organization | Accentureaccenture
Accenture helps companies unlock the business and environmental value of organizational sustainability by strengthening their sustainability DNA. Read more.
The document discusses measuring and managing workforce efficacy, which is defined as a condition where organizational goals are being met through an engaged and motivated workforce. It promotes measuring three aspects of efficacy: organizational, management, and individual. The individual aspect includes measuring intrinsic motivation, motivation capabilities, and the balance between intrinsic and extrinsic motivation. Services offered include surveys, analytics, coaching, and certification programs to help organizations develop workforce efficacy by building individual accountability for engagement.
Corporate values articulate what guides an organization’s behavior and decision making. They can boost innovation, productivity, and credibility, and help deliver thereby sustainable competitive advantage. However, a look at typical statements of corporate values suggests much work remains to be done before organizations draw real benefits from them.
Building an opportunity oriented reputation culture.
In order to answer questions about communications professionals’ current understanding of corporate reputation and how to build an organizational culture focused on proactive reputation building, Brunswick Insight, surveyed senior in-house European communications professionals. The results of our study suggest that the most forward-thinking organizations are positioning their entire organization to build reputation proactively.
Engagement and retention of talent is critical for organizations today. A practical strategy is needed to identify, attract, engage, develop and retain key talent. This involves customizing initiatives to meet the needs of different talent segments through diagnostics like focus groups and interviews. The diagnostics revealed gaps between current retention initiatives and employee preferences for the future across areas like company, jobs, rewards, leaders and culture. Customizing initiatives for different segments can help close these gaps and improve engagement and retention.
2. Uluslararasi İtibar Yonetimi Konferansi-What it takes to Build a World Cla...İtibar Yönetimi Enstitüsü
The document outlines the key elements of building a world-class reputation system. It discusses the importance of having a strong business rationale and using reputation intelligence and metrics to inform corporate strategy and drive business value. It also emphasizes the need for management accountability and cross-functional integration to ensure reputation is properly managed throughout the organization. Case studies are presented showing how measuring reputation can provide insights into key stakeholder issues and risks that impact business performance.
This document discusses brand and reputation management from a leadership perspective. It makes the following key points:
1. CEOs and boards feel unprepared for managing reputation risk, but reputation is critical and needs to be strategically managed like other business risks.
2. Brand and reputation are interrelated but often misunderstood. A strategic process is needed to identify values, build stakeholder relationships, and connect brand to reputation to drive business outcomes.
3. Values, behaviors, and consistent communications both internally and externally are foundations for strong reputation. Financial returns are a proxy for strong employee and customer satisfaction and reputation.
The document discusses stakeholder relationships, social responsibility, and corporate governance. It defines stakeholders as those who have a claim in some aspect of a company, such as customers, investors, employees, suppliers, and communities. It also discusses primary and secondary stakeholders, the stakeholder interaction model, social responsibility, corporate citizenship, reputation, corporate governance, boards of directors, and executive compensation.
Similar to Prevention is better than cure – how reputation management helps crisis communications (20)
The science behind fake news and misinformation: lessons for effective charit...CharityComms
Dr Andreas Kappes, lecturer, City, University of London
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
How to find the heart of your story and truly connect with your audienceCharityComms
Stephen Follows, creative director, Catsnake
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Testing stories in the real world: a case study breakdown with Unicef and Cat...CharityComms
Stephen Follows, creative director, Catsnake and Madhu Parthasarathi, digital campaigns manager, Unicef
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Shifting public perceptions of childhood obesity as part of a long-term appro...CharityComms
Rosa Vaquero, head of communications and Rachel Pidgeon, communications manager, Guy's and St. Thomas' Charity
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Golden rules for changing hearts and minds in divided timesCharityComms
Nicky Hawkins, director of impact, FrameWorks Institute
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
How framing is changing the rules of charity commsCharityComms
Luke Henrion, strategic communications manager and Paul Brook, chief copywriter, Joseph Rowntree Foundation
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Applying behavioural insights to commsCharityComms
Clare Delargy, senior advisor, The Behavioural Insights Team
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Alexandra Chesterfield, behavioural scientist, Depolarization Project and Laura Osborne, associate, Depolarization Project and campaigns director, London First
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
What if we thought right outside the box?CharityComms
Antonio Cappelletti, director of engagement and communications, The Brain Tumour Charity
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Creating a new sea story - a first aid kit for ocean communicationsCharityComms
The document discusses creating effective communication strategies for raising awareness about ocean conservation. It recommends establishing that the ocean has health, showing how human health is connected, communicating past harms, focusing on solutions and stewardship, being creative, and repeating key messages. The Marine CoLAB aims to cultivate public understanding of ocean systems and solutions through collaboration, experimentation, and framing issues around shared values. Their "changing health" story and reframing the ocean as the planet's body or climate's heart are presented as promising communication approaches.
This document summarizes trends affecting charities and nonprofit organizations. It discusses how the COVID-19 pandemic may accelerate changes to flexible working arrangements. Younger generations are having different views of charities that organizations need to understand. While Brexit continues to impact politics, charities must work to build relationships with new MPs and consider how to engage Conservative voters. Mental health and environmental issues are rising up public and political agendas. Charities are experimenting with pop-up events and spoken word audio to engage new audiences.
What defines us? The importance of authentic communicators and the misconcept...CharityComms
Gary Mazin, stories library manager, RNIB
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
What has our brand got to do with our gossip culture?CharityComms
Kelly Smith, partner, NEO and Karin Tenelius, founder, Tuff Leadership Training
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
How to identify or develop a values framework and apply it to your audiencesCharityComms
Cian Murphy, research director, nfpSynergy
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Embedding social research insights into your communications and culture CharityComms
Kate Nightingale, head of marketing and communications and Francesca Albanese, head of research and evaluation, Crisis
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
20 Voices for 2020: Using supporter-generated content to share personal storiesCharityComms
This document discusses a campaign by Fight for Sight called "20 Voices for 2020" that aims to raise awareness of the personal impact of sight loss in the UK. It will feature 20 supporter-generated videos sharing stories of how sight loss has affected people's lives. While supporter-generated content is authentic, it also poses risks like unsuitable language or poor storytelling. To address this, the document recommends carefully selecting case studies and having open conversations about language to guide stories in the right direction without compromising authenticity.
Crisis at Christmas: Sharing real-life stories at the point of supportCharityComms
Grace Stokes, senior media officer and George Olney, stories manager, Crisis
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
How Bowel Cancer UK maximise case studies during Bowel Cancer Awareness MonthCharityComms
Francesca Corbett, press manager, Bowel Cancer UK
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Crisis communications isn't always about the negativeCharityComms
Nicola Swanborough, acting head of external affairs, Epilepsy Society
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
What opportunities does the new parliament offer charities?CharityComms
This document summarizes a report on opportunities for charities in the new UK parliament. It finds that Brexit, housing, education, and the economy top MPs' agendas. Conservative MPs were more likely to trust and engage with local charities. Face-to-face meetings and events were seen as the most influential ways for charities to contact MPs. The report advises charities to emphasize their local links and constituency-level impacts to appeal to Conservative MPs.
AHMR is an interdisciplinary peer-reviewed online journal created to encourage and facilitate the study of all aspects (socio-economic, political, legislative and developmental) of Human Mobility in Africa. Through the publication of original research, policy discussions and evidence research papers AHMR provides a comprehensive forum devoted exclusively to the analysis of contemporaneous trends, migration patterns and some of the most important migration-related issues.
Bharat Mata - History of Indian culture.pdfBharat Mata
Bharat Mata Channel is an initiative towards keeping the culture of this country alive. Our effort is to spread the knowledge of Indian history, culture, religion and Vedas to the masses.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Contributi dei parlamentari del PD - Contributi L. 3/2019Partito democratico
DI SEGUITO SONO PUBBLICATI, AI SENSI DELL'ART. 11 DELLA LEGGE N. 3/2019, GLI IMPORTI RICEVUTI DALL'ENTRATA IN VIGORE DELLA SUDDETTA NORMA (31/01/2019) E FINO AL MESE SOLARE ANTECEDENTE QUELLO DELLA PUBBLICAZIONE SUL PRESENTE SITO
RFP for Reno's Community Assistance CenterThis Is Reno
Property appraisals completed in May for downtown Reno’s Community Assistance and Triage Centers (CAC) reveal that repairing the buildings to bring them back into service would cost an estimated $10.1 million—nearly four times the amount previously reported by city staff.
Combined Illegal, Unregulated and Unreported (IUU) Vessel List.Christina Parmionova
The best available, up-to-date information on all fishing and related vessels that appear on the illegal, unregulated, and unreported (IUU) fishing vessel lists published by Regional Fisheries Management Organisations (RFMOs) and related organisations. The aim of the site is to improve the effectiveness of the original IUU lists as a tool for a wide variety of stakeholders to better understand and combat illegal fishing and broader fisheries crime.
To date, the following regional organisations maintain or share lists of vessels that have been found to carry out or support IUU fishing within their own or adjacent convention areas and/or species of competence:
Commission for the Conservation of Antarctic Marine Living Resources (CCAMLR)
Commission for the Conservation of Southern Bluefin Tuna (CCSBT)
General Fisheries Commission for the Mediterranean (GFCM)
Inter-American Tropical Tuna Commission (IATTC)
International Commission for the Conservation of Atlantic Tunas (ICCAT)
Indian Ocean Tuna Commission (IOTC)
Northwest Atlantic Fisheries Organisation (NAFO)
North East Atlantic Fisheries Commission (NEAFC)
North Pacific Fisheries Commission (NPFC)
South East Atlantic Fisheries Organisation (SEAFO)
South Pacific Regional Fisheries Management Organisation (SPRFMO)
Southern Indian Ocean Fisheries Agreement (SIOFA)
Western and Central Pacific Fisheries Commission (WCPFC)
The Combined IUU Fishing Vessel List merges all these sources into one list that provides a single reference point to identify whether a vessel is currently IUU listed. Vessels that have been IUU listed in the past and subsequently delisted (for example because of a change in ownership, or because the vessel is no longer in service) are also retained on the site, so that the site contains a full historic record of IUU listed fishing vessels.
Unlike the IUU lists published on individual RFMO websites, which may update vessel details infrequently or not at all, the Combined IUU Fishing Vessel List is kept up to date with the best available information regarding changes to vessel identity, flag state, ownership, location, and operations.
The Antyodaya Saral Haryana Portal is a pioneering initiative by the Government of Haryana aimed at providing citizens with seamless access to a wide range of government services
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
8. Reputation: A Definition
“The holistic perceptions of the Behaviours, Competencies
and Values of an organisation, held by one or more
influential stakeholder audiences. Reputation is owned by
stakeholders, not by the organisation; however,
organisations can actively manage the elements of their
reputation to become meaningful, relevant and positive in
the eyes of their stakeholders.”
Source: Repute Associates
24. 1. Get into groups of 4 or 5
2. Choose one organisation
to focus on
3. Who are all your
stakeholders?
4. Which are the top 3 most
important?
5. What behaviours,
competencies and values
does each stakeholder
group expect from your
organisation?
Group Exercise
If time:
Do you know how your organisation is performing
against each expectation?
26. Visit the CharityComms website to view
slides from past events, see what events
we have coming up and to check out
what else we do:
www.charitycomms.org.uk