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PBS-A fund Sharing the Learning
“B.R.S. One year on” 08.11.16
Marie Lovell
Summary
• In total 169 grants were awarded to 65 organisations spread across
England
• The fund provided an estimated 2,900 training interventions for a
total investment of £557,600. This is an average of £191 per
intervention
• The interventions were undertaken by social care and health workers
at all levels and by individuals’ family carers. Many people undertook
a combination of two interventions (for example PBS and autism or
PBS level C and trainer skills)
• Most people delivered the training they planned, but found it hard to
do so in the 3 – 4 months allowed
• For most, the anticipated costs were accurate
• Most people had built in review or evaluation of the training
.
.
.
The person,
family & friends
6 – 8 support
workers
1 manager, +
finance function
Day time
activities
Trainer / PBS expert
(0.3)
SPECIALIST COMMUNITY
SUPPORT; occasional or
intermittent
advocate
Housing
providerGP
MAINSTREAM
SERVICES
Hospitals and
community health
services
transport
employment
Police and
criminal justice
Education ( adult
or childhood)
CLDT / PBS; LD
nurse band 5 / 6
(0.3), social
worker, SALT
(0.6), psych (0.6),
OT (0.6)
DIRECT SUPPORT
Care
navigator
Main aims of the fund
 To support employers and circles of support at a
critical point
 To foster innovation in providing PBS and
Autism skills and knowledge, and skills in
delivering training in these topics
 To promote and demonstrate sound approaches
within organisations and local systems
 To learn from others and share good practice
 To promote and explore person-centred, multi
agency workforce development
Monitoring and Evaluation
Participants completed two separate questionnaires online;
- Monitoring questionnaire (immediately after delivery)
- Evaluation questionnaire (around three months after delivery)
No. grants
awarded
No. of
organisations
Monitoring
responses
Evaluation
responses
169 65 63 57
This presentation summarises the monitoring survey and reports fully on the
evaluation surveys
Who received the funding?
• Funding was dispersed across England fairly evenly, with a peak
in London
• It was well spread over:
– Local authorities (20%), PVI (27%), Third (20%) and Health
(24%) sectors
• Community based services were well represented (36%) as
were care homes without nursing (17%), local authorities
(17%) and health services (17%)
• The majority were large organisations (73%), although medium
and small organisations were represented (12% each)
Findings – The impact of training on the focus person and others
using service
Focus
person
Others using
service
Improved quality of life through better relationships and
reduced isolation
81% 17%
Supported better communication in daily lives
77% 23%
Reduced use of any form of restrictive practices
74% 13%
Reduced frequency, duration or intensity of incidents of
challenging behaviour
72% 26%
Helped support independent living in community and
engagement with meaningful activities
68% 25%
Supported transition in living arrangements
55% 21%
Increased contact with family and friends
49% 23%
Helped move toward reduction in medication used
47% 26%
Examples of impact on the focus individual
• “The person is more settled, he does not seem to be as anxious and is more
relaxed in his home environment”
• “Improved physical health due to improved care” – e.g. dental and
chiropody
• “Intensive interaction has been really useful in building relationships. The
focus person has begun calling people by their names, where previously she
was shouting man or woman ... she is able to do more adventurous trips
out…and largely it is the staff team understanding and skills that have
contributed to this”
• “Much improved quality of life, developing positive relationships with staff
team, decrease in challenging behaviours”
• “Immediate improvement in self-esteem, quality of life, access to activities
and positive relationships”
• “The individual is now experiencing independent living with the right levels
of support” e.g. reduction from 5:1 to 2:1
Findings- Impact of the training on learners
Q: To what extent do you agree with the following statements. I think the training we delivered / are delivering
impacted on learners as it…(n=56)
86%
91%
96%
96%
98%
98%
Better understanding of the TC programme
Increased awareness of autism
Increased confidence in using PBS
Awareness and knowledge of PBS
Confidence to share knowledge
Awareness of ways to reduce restrictive
practices
Findings - Impact of training on learners
(continued)
Q: To what extent do you agree with the following statements. I think the training we delivered / are delivering
impacted on learners as it…(n=56)
81%
86%
88%
88%
91%
96%
98%
98%
PBC competence level C
Increase train the trainer confidence
Improve career progression
PBS competence level B
PBS competence level A
Better multidisciplinary working
Improve person centred care
Reduce stress at work
Findings – Impact of the training on the
organisation
50%
50%
54%
60%
62%
63%
69%
92%
96%
96%
Cost savings to organisation
Review of organisation policies etc
Better staff retention
Better organisational working
Reduction in staff burnout, injury or sickness
Increased compliance with regutaions and policy
Shared vision and language
Improved efforts to share learning with others
Improved staff practices
Improved quality of services delivered
Examples of the impact on the organisation
• “Professionals are now far more adept at putting themselves in the
focus person’s world thus helping them and others to understand what
can be done to minimize anxiety and stress”
• ”The training has impacted on the culture of the service, and
translated with staff adopting the view that behaviours perceived as
challenging are a form of communication that a need is not being met
well”
• ”The how process has changed the way we manage and identify
behaviours … focusing on triggers has meant a reduction in
interventions and restrictive practices”
• ”We have started to build PBS training into all of our new staff
inductions”
• ”Lower staff turnover, reduced stress and better reflection”
• ”Staff are more confident when dealing with challenges, reducing the
incidents”
Discharge from in-patient services
or avoidance of admissions
• 82% of organisations who were hoping to reduce or
avoid hospital admission for the focus person as a
result of the training felt they had achieved this
• Estimates for the number of avoided admissions ranged
from 1-10 per organisation; In addition, 27
organisations felt they had reduced or avoided hospital
admission for others using the services following
training
• that is an estimated 400 – 800 people in total.
Q: Were you hoping to reduce or avoid hospital admission through the training (n=55)
Final comments from the evaluation survey
• Many respondents highlighted the fact that the fund allowed
training and multi agency development to happen that
otherwise might not have (n=22)
• A few commented on the challenging timetable associated
with delivery (n=5) to comply with funding requirements
“The funding has helped to bring together
several agencies and members of the public
for a common purpose which is something
we would normally find very difficult or
impossible to achieve”
Conclusions
• This training was really well received
• The benefits to individuals using services (both focus person
and beyond) were evident and all methods of delivery
achieved good outcomes
• Learners greatly benefited from the fund
• There was clear impact on organisations and widespread
agreement that the funding had allowed skills development
that would not otherwise have happened, to happen
• The fund was crucial in enabling hospital
discharges and avoiding admissions
Shared Key Messages
from fund recipients
• Training needs to be person
centred around and individual;
multi agency and starting at the
right time – possibly in childhood
• BS Plans need to be co-created
and owned by the staff and
family that will be using them
• Think ahead and invest to plan
for a person’s future
• People benefit from cross
organisational PBS support
networks
• It’s essential to have;
• Practice leadership
• Organisational buy in and
(informed) support from
strategic managers
PBS and
other
support
networks
Name nature Contact details
North West PBS network Long standing network of providers, trainers and LA https://www.facebook.com/N
orthwest-PBS-Network-
529533597108621/ Dave
Williams, Salford council
Avon and Wiltshire PBS
network
http://positivebehaviour.org/
about/
South West restraint
reduction network
Practitioner led, established early 2014 – all types of
services and needs
NE & Cumbria PBS Hub TCP developing this
Yorks and Humber PBS
network
Inaugural event Feb 2016. To be practitioner led DMA associates
https://www.facebook.com/Y
orkshire-Humber-PBS-
network-
1100551273320880/?fref=ts
Nottinghamshire PBS
academy
TCP intending to commission this
Kent, Surrey & Sussex
Learning Disability
Community of Practice
Developing following event dec 2015 – see below https://idhekss.wordpress.co
m/2015/12/18/followup-
idhekss-stakeholder-event-
update-offer-of-funding/
Kent and Medway Learning
Disability Community of
Practice (K&MLDCoP,
Existed for 3 years – now joinging with the KSS CoP https://kentlivewell.wordpres
s.com/
Name nature Contact details Activities
Restraint Reduction
Network
International, led by CIP but aiming to be
independent – cross sector and user
group
http://restraintreduct
ionnetwork.org/
Pledge system, national
conference
PBS Acadamy UK
(formerly PBS
coalition)
Broad group of interested parties and
experts. Produced the competence
framework. Launching website Feb 2016
http://pbsacademy.org.u
k/
Develop agreed definition
of PBS
BILD Centre for the
advancement of
PBS
Part of BILD http://www.bild.org.u
k/our-
services/positive-
behaviour-
support/capbs/
Provides training and
coaching. Accredits
trainers of physical
restrictive practices.
The Challenging
Behaviour
Foundation
Family led national charity concerned
with people with modereat to severe
learning disabilities and at risk of
displaying behaviour which challenges
http://www.challengi
ngbehaviour.org.uk/
ABA Forum Professional behaviour analysist forum Nick Barratt
National networks
Useful links and resources
• PBS academy; http://pbsacademy.org.uk/
– Competence framework http://pbsacademy.org.uk/pbs-competence-framework/
– Checklist for families http://pbsacademy.org.uk/family-carers/
– Checklist for commissioners / sample wording for a contract specification for a service designed to
incorporate PBS
– http://pbsacademy.org.uk/commissioners-and-care-managers/
• Skills for Care resources inc. core skills framework & fund evaluation summary
http://www.skillsforcare.org.uk/Topics/Learning-disability/Learning-disability.aspx
• Skills for Care PBS pages; http://www.skillsforcare.org.uk/Topics/Learning-
disability/Positive-behavioural-support/Positive-behaviour-support.aspx
• Case studies about the fund use will be added to ‘Learn from others’
http://learnfromothers.skillsforcare.org.uk/
• Mini guide to arranging and paying for PBS
http://www.skillsforcare.org.uk/Documents/Topics/PBS/Mini-guide-to-Positive-
behavioural-support-training.pdf
• BILD CAPBS inc. animation http://www.bild.org.uk/our-services/positive-behaviour-
support/capbs/pbsinformation/introduction-to-pbs/
• SFC National minimum data set for social care http://www.skillsforcare.org.uk/NMDS-
SC-intelligence/NMDS-SC/Discover-NMDS-SC.aspx
Some “do’s”
• Remember that turnover is okay if staff are skilled and
stay doing the job
• Keep behaviour support plans (BSP) short
• Make cross organisation BSP,
• Consistency across teams CAMHS – CLDT – MH teams
• Handover cases during transition
• Train family members as early as possible
• Make training practical
• Use positive reinforcement for all involved
• Work together with local providers to up skill staff
Some “dont’s”
• Don’t have separate BSPs for each service that a
person uses
• Don’t attempt to introduce PBS without buy in at
director level (and the other key messages)
• Don’t use punishment . . on the person, staff,
family, provider, commissioner etc.
• Don’t look only at the cost of doing it but also at
the potential cost of not doing it.
Skills for Care:
www.skillsforcare.org.uk/transformingcare
Skills for Health:
www.skillsforhealth.org.uk/transformingcare
HEE:
www.hee.nhs.uk/our-work/person-centred-
care/learning-disability

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Presentation: Workforce: PBS-A fund, sharing the learning

  • 1. PBS-A fund Sharing the Learning “B.R.S. One year on” 08.11.16 Marie Lovell
  • 2.
  • 3.
  • 4. Summary • In total 169 grants were awarded to 65 organisations spread across England • The fund provided an estimated 2,900 training interventions for a total investment of £557,600. This is an average of £191 per intervention • The interventions were undertaken by social care and health workers at all levels and by individuals’ family carers. Many people undertook a combination of two interventions (for example PBS and autism or PBS level C and trainer skills) • Most people delivered the training they planned, but found it hard to do so in the 3 – 4 months allowed • For most, the anticipated costs were accurate • Most people had built in review or evaluation of the training
  • 5. . . . The person, family & friends 6 – 8 support workers 1 manager, + finance function Day time activities Trainer / PBS expert (0.3) SPECIALIST COMMUNITY SUPPORT; occasional or intermittent advocate Housing providerGP MAINSTREAM SERVICES Hospitals and community health services transport employment Police and criminal justice Education ( adult or childhood) CLDT / PBS; LD nurse band 5 / 6 (0.3), social worker, SALT (0.6), psych (0.6), OT (0.6) DIRECT SUPPORT Care navigator
  • 6. Main aims of the fund  To support employers and circles of support at a critical point  To foster innovation in providing PBS and Autism skills and knowledge, and skills in delivering training in these topics  To promote and demonstrate sound approaches within organisations and local systems  To learn from others and share good practice  To promote and explore person-centred, multi agency workforce development
  • 7. Monitoring and Evaluation Participants completed two separate questionnaires online; - Monitoring questionnaire (immediately after delivery) - Evaluation questionnaire (around three months after delivery) No. grants awarded No. of organisations Monitoring responses Evaluation responses 169 65 63 57 This presentation summarises the monitoring survey and reports fully on the evaluation surveys
  • 8. Who received the funding? • Funding was dispersed across England fairly evenly, with a peak in London • It was well spread over: – Local authorities (20%), PVI (27%), Third (20%) and Health (24%) sectors • Community based services were well represented (36%) as were care homes without nursing (17%), local authorities (17%) and health services (17%) • The majority were large organisations (73%), although medium and small organisations were represented (12% each)
  • 9. Findings – The impact of training on the focus person and others using service Focus person Others using service Improved quality of life through better relationships and reduced isolation 81% 17% Supported better communication in daily lives 77% 23% Reduced use of any form of restrictive practices 74% 13% Reduced frequency, duration or intensity of incidents of challenging behaviour 72% 26% Helped support independent living in community and engagement with meaningful activities 68% 25% Supported transition in living arrangements 55% 21% Increased contact with family and friends 49% 23% Helped move toward reduction in medication used 47% 26%
  • 10. Examples of impact on the focus individual • “The person is more settled, he does not seem to be as anxious and is more relaxed in his home environment” • “Improved physical health due to improved care” – e.g. dental and chiropody • “Intensive interaction has been really useful in building relationships. The focus person has begun calling people by their names, where previously she was shouting man or woman ... she is able to do more adventurous trips out…and largely it is the staff team understanding and skills that have contributed to this” • “Much improved quality of life, developing positive relationships with staff team, decrease in challenging behaviours” • “Immediate improvement in self-esteem, quality of life, access to activities and positive relationships” • “The individual is now experiencing independent living with the right levels of support” e.g. reduction from 5:1 to 2:1
  • 11. Findings- Impact of the training on learners Q: To what extent do you agree with the following statements. I think the training we delivered / are delivering impacted on learners as it…(n=56) 86% 91% 96% 96% 98% 98% Better understanding of the TC programme Increased awareness of autism Increased confidence in using PBS Awareness and knowledge of PBS Confidence to share knowledge Awareness of ways to reduce restrictive practices
  • 12. Findings - Impact of training on learners (continued) Q: To what extent do you agree with the following statements. I think the training we delivered / are delivering impacted on learners as it…(n=56) 81% 86% 88% 88% 91% 96% 98% 98% PBC competence level C Increase train the trainer confidence Improve career progression PBS competence level B PBS competence level A Better multidisciplinary working Improve person centred care Reduce stress at work
  • 13. Findings – Impact of the training on the organisation 50% 50% 54% 60% 62% 63% 69% 92% 96% 96% Cost savings to organisation Review of organisation policies etc Better staff retention Better organisational working Reduction in staff burnout, injury or sickness Increased compliance with regutaions and policy Shared vision and language Improved efforts to share learning with others Improved staff practices Improved quality of services delivered
  • 14. Examples of the impact on the organisation • “Professionals are now far more adept at putting themselves in the focus person’s world thus helping them and others to understand what can be done to minimize anxiety and stress” • ”The training has impacted on the culture of the service, and translated with staff adopting the view that behaviours perceived as challenging are a form of communication that a need is not being met well” • ”The how process has changed the way we manage and identify behaviours … focusing on triggers has meant a reduction in interventions and restrictive practices” • ”We have started to build PBS training into all of our new staff inductions” • ”Lower staff turnover, reduced stress and better reflection” • ”Staff are more confident when dealing with challenges, reducing the incidents”
  • 15. Discharge from in-patient services or avoidance of admissions • 82% of organisations who were hoping to reduce or avoid hospital admission for the focus person as a result of the training felt they had achieved this • Estimates for the number of avoided admissions ranged from 1-10 per organisation; In addition, 27 organisations felt they had reduced or avoided hospital admission for others using the services following training • that is an estimated 400 – 800 people in total. Q: Were you hoping to reduce or avoid hospital admission through the training (n=55)
  • 16. Final comments from the evaluation survey • Many respondents highlighted the fact that the fund allowed training and multi agency development to happen that otherwise might not have (n=22) • A few commented on the challenging timetable associated with delivery (n=5) to comply with funding requirements “The funding has helped to bring together several agencies and members of the public for a common purpose which is something we would normally find very difficult or impossible to achieve”
  • 17. Conclusions • This training was really well received • The benefits to individuals using services (both focus person and beyond) were evident and all methods of delivery achieved good outcomes • Learners greatly benefited from the fund • There was clear impact on organisations and widespread agreement that the funding had allowed skills development that would not otherwise have happened, to happen • The fund was crucial in enabling hospital discharges and avoiding admissions
  • 18. Shared Key Messages from fund recipients • Training needs to be person centred around and individual; multi agency and starting at the right time – possibly in childhood • BS Plans need to be co-created and owned by the staff and family that will be using them • Think ahead and invest to plan for a person’s future • People benefit from cross organisational PBS support networks • It’s essential to have; • Practice leadership • Organisational buy in and (informed) support from strategic managers
  • 20. Name nature Contact details North West PBS network Long standing network of providers, trainers and LA https://www.facebook.com/N orthwest-PBS-Network- 529533597108621/ Dave Williams, Salford council Avon and Wiltshire PBS network http://positivebehaviour.org/ about/ South West restraint reduction network Practitioner led, established early 2014 – all types of services and needs NE & Cumbria PBS Hub TCP developing this Yorks and Humber PBS network Inaugural event Feb 2016. To be practitioner led DMA associates https://www.facebook.com/Y orkshire-Humber-PBS- network- 1100551273320880/?fref=ts Nottinghamshire PBS academy TCP intending to commission this Kent, Surrey & Sussex Learning Disability Community of Practice Developing following event dec 2015 – see below https://idhekss.wordpress.co m/2015/12/18/followup- idhekss-stakeholder-event- update-offer-of-funding/ Kent and Medway Learning Disability Community of Practice (K&MLDCoP, Existed for 3 years – now joinging with the KSS CoP https://kentlivewell.wordpres s.com/
  • 21. Name nature Contact details Activities Restraint Reduction Network International, led by CIP but aiming to be independent – cross sector and user group http://restraintreduct ionnetwork.org/ Pledge system, national conference PBS Acadamy UK (formerly PBS coalition) Broad group of interested parties and experts. Produced the competence framework. Launching website Feb 2016 http://pbsacademy.org.u k/ Develop agreed definition of PBS BILD Centre for the advancement of PBS Part of BILD http://www.bild.org.u k/our- services/positive- behaviour- support/capbs/ Provides training and coaching. Accredits trainers of physical restrictive practices. The Challenging Behaviour Foundation Family led national charity concerned with people with modereat to severe learning disabilities and at risk of displaying behaviour which challenges http://www.challengi ngbehaviour.org.uk/ ABA Forum Professional behaviour analysist forum Nick Barratt National networks
  • 22. Useful links and resources • PBS academy; http://pbsacademy.org.uk/ – Competence framework http://pbsacademy.org.uk/pbs-competence-framework/ – Checklist for families http://pbsacademy.org.uk/family-carers/ – Checklist for commissioners / sample wording for a contract specification for a service designed to incorporate PBS – http://pbsacademy.org.uk/commissioners-and-care-managers/ • Skills for Care resources inc. core skills framework & fund evaluation summary http://www.skillsforcare.org.uk/Topics/Learning-disability/Learning-disability.aspx • Skills for Care PBS pages; http://www.skillsforcare.org.uk/Topics/Learning- disability/Positive-behavioural-support/Positive-behaviour-support.aspx • Case studies about the fund use will be added to ‘Learn from others’ http://learnfromothers.skillsforcare.org.uk/ • Mini guide to arranging and paying for PBS http://www.skillsforcare.org.uk/Documents/Topics/PBS/Mini-guide-to-Positive- behavioural-support-training.pdf • BILD CAPBS inc. animation http://www.bild.org.uk/our-services/positive-behaviour- support/capbs/pbsinformation/introduction-to-pbs/ • SFC National minimum data set for social care http://www.skillsforcare.org.uk/NMDS- SC-intelligence/NMDS-SC/Discover-NMDS-SC.aspx
  • 23. Some “do’s” • Remember that turnover is okay if staff are skilled and stay doing the job • Keep behaviour support plans (BSP) short • Make cross organisation BSP, • Consistency across teams CAMHS – CLDT – MH teams • Handover cases during transition • Train family members as early as possible • Make training practical • Use positive reinforcement for all involved • Work together with local providers to up skill staff
  • 24. Some “dont’s” • Don’t have separate BSPs for each service that a person uses • Don’t attempt to introduce PBS without buy in at director level (and the other key messages) • Don’t use punishment . . on the person, staff, family, provider, commissioner etc. • Don’t look only at the cost of doing it but also at the potential cost of not doing it.
  • 25. Skills for Care: www.skillsforcare.org.uk/transformingcare Skills for Health: www.skillsforhealth.org.uk/transformingcare HEE: www.hee.nhs.uk/our-work/person-centred- care/learning-disability

Editor's Notes

  1. Suggested staffing levels; 1:1 support through daytime requires 6 – 8 support workers (around 4-5 WTE) This supoprted by half time practice manager and support finance / senior management PBS expert / trainer 0.3 - (estimated by M Lovell may 2015) CLDT / PBS estimated by Ashok Roy
  2. Respondents were asked to list any other impacts of the training in an open text box. Other impacts that they noted for both the focus person and others using the service included: Better relationships (n=9) More focus on goal planning in partnership with individuals (n=5) Move toward independent living (n=5) Better quality of life (n=4) More community engagement (n=3) Improved confidence of individuals (n=2).
  3. Respondents were asked to give an example of how the training had made an impact on the focus person and others using services. 68% of respondents provided examples which can’t be listed here but were across a range of areas including: More access to community based activities (n=9) Moves toward more independent living (n=9) Fewer challenges and a happier individual (n=9) Better quality of life (n=4) Improved feelings of self confidence and esteem (n=2) Better communication (n=3) Improved relationships with staff, family and others (n=3) Improved physical health (n=1).
  4. Looking at the impact of the training, it is clear that respondents felt there had been a real impact on learners across a range of statements.
  5. Other benefits include: Improved knowledge of the area (n=9) Better relationships (n=7) Organisational and staff commitment to the approach (n=7) Wider application and more training as a result (n=4) Consistency of approach across the organisation (n=2)
  6. Respondents were asked to list any additional benefits to the organisation note already covered in the questionnaire. Responses included: Wider application of learning in the organisation (n=11) Culture change within the organisation that benefits beyond the focus person (n=8) Better multi agency working (n=8) Improved care delivery (n=5) Better organisational approach to PBS (n=4) More confident staff (n=2) Better transitions (n=2) Improved reputation of the organisation (n=2)
  7. 68% of respondents provided examples of how the training had made an impact on the organisation. Some examples have been listed above. The examples fell across a number of areas including: The wider application of learning across the organisation, for example, by the introduction of more training for other staff, shared learning events, application beyond the focus person (n=15) More confident and capable staff (n=9) The change in approach and culture of the organisation to restrictive practices (n=8) Improved relationships between organisations, between staff and people using services and their families (n=6) Good feedback from families (n=2) Improvement in reputation (n=1)