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PRINCIPLE OF
MANAGEMENT
CHAPTER 7
ORGANIZING
OUR GROUP MEMBER

Nur Rafidah Binti Sahidan

Nor Badariah Binti Zulkifli

Siti Raizliza Binti Muhamed Haizan

Tiffany Junit Binti Louis
Definition :
The process of determining what needs to be
done, how it will be done and who is to do it.
Importance of organizing :

Identification of organizational activities

Departmentalization of organizational activities

Classifying authority

Coordination between authority and
responsibility
Types of Organizational
Relationship
1) Chart and Chain of Command
2) Span of Control
3) Line, Staff, and Functional Authority
4) Delegation
5) Centralization and Decentralization
Chart & Chain of Command

An organization chart is a graphic
representation of a formal organization
structure.

Important tool for analyzing problems in
organization.
Organization Chart
PRESIDENT
VP
(MARKETING)
VP
( HR )
SALES
MANAGER
ADVERTISING
MANAGER
STAFFING
MANAGER
Organization chart helps managers to
ascertain the following factors :

Level of management

Chains of command

Positions and types of work performed

Departmentalization of division of work
Span of control
- known as span of management
- refers to the number of subordinates or employees
that is managed by a manager.
- there are two types of span of control :
1) Narrow span of control
2) Wide span of control
Narrow span of control
Requires manager to supervise a small group
of employees
More costly compared to a wide span of
management
Wide span of control

Requires a manager to supervise a larger group of
employees

ADVANTAGE:
- Lessoverhead cost of supervision
- Prompt responsefrom employees
- Better communication and coordination
- Suitablefor respetitivejobsor tasks
Factors of manager span of control :
Complexity of tasksassigned to subordinates
Similar tasksareperformed repeatedly
Tasksareclosely interconnected and interdependent
Operation takesplacein unstableenviroment
Line, Staff and Functional Authority

In many organization , managers apply
authority by dividing it into line , staff , and
functional authority .

There are differ each other depending by the
types of power which they are based on.
Line Authority
For those who are directly responsible to achieve
organizational goals , they are in line authority.
 It is represented by standard chain of command that start
with a board of directors and extends downward.
Based on legitimate power.
The activities categorized as line will differ in each
organization.
Staff Authority
It is belongs to individual or group in organization who
provide various types of service and advice to line
managers.
Staff provide planning via research , analysis , and option
development.
Staff also assist in policy implementation , monitoring and
control , legal and financial matters and in design and
operation of data- processing systems.
 It is based on expert power .
Manager
Human Resource
Manager
Production Manager Finance Manager Sales Manager
Production
Control
Manager
Industrial
Engineering
Manager
Regional
Sales
Manager
Regional
Sales
Manager
Regional
Sales
Manager
Department
Head
Department
Head
Department
Head
Production
Supervisor
Production
Supervisor
Production
Supervisor
Employees
Salespersons
Functional Authority
Providing advice and service to line members .
Functional authority is the right to control the
activities of other department which are related to
specific staff responsibilities .
This is common in organizations. It is necessary in
carrying out many organizational activities.
It is based on legitimate and expert power.
Delegation
Process of delegating or assigning authority to
another person and accountability of carrying out
specific activity.
Known as empowerment
It is necessary for efficient functioning in
organization as no manager can completely done
everything in the organization.
Manager also hold employees accountable for their
performance.
Centralization and Decentralization
Most business must make decisions about general
pattern of authority in an organization . It may be
largely centralized or decentralized.
Centralized organization is the extent to which
authority is retained by upper level management in
an organization .
Decentralization organization appears when the
authority making decision is delegated from one unit
to another.
Factors that influence Centralization or
Decentralization :

The philosophy held by top level management
The history of an organization's growth
An organization's geographic location
The quality of managers and their availability of
controls
The process of mergers, acquisitions and joint
ventures
TYPES OF ORGANIZATIONAL
STRUCTURES

Are choosen by influences from certain factor:

Nature of an organization

Specialization

Decision-making hierarchy
TYPES OF DEPARTMENTALIZATION
Process in which an organization select its
organizational structure.
FUNCTIONAL DEPARTMENTALIZATION

The grouping of related work activities according
to function.

ADVANTAGE:

Maintains the power and prestige of the major function

Creates efficiency through the principles of
specialization.

Centralizes an organizations expertise

Permits tighter top level management control of the
function

Reduces duplication of personnel and equipment
DIVISIONAL
DEPARTMENTALIZATION
Corporate divisions operate as relatively
autonomous businesses under a larger corporate
umbrella
Can be grouped according to the:

Products

Customer serves

Production process
 PRODUCT DEPARTMENTALIZATION

According to product or service available
ADVANTAGE:
1. Increased attention on specific product lines or
service
2. Improved coordination of function at divisional
levels
3. Better placement of profit responsibility
4. Ease in obtaining or developing executive with
broad managerial experience in running an
entire entity
 CUSTOMER DEPARMENTALIZATION

Group related work activities according to what
customers are likely to buy in term of an
organizations products or services
 PROCESS DEPARTMENTALIZATION
• Related work activities according to
production process
GEOGRAPHICAL
DEPARTMENTALIZATION

Related work activities according to area that
are served by a business.
MATRIX DEPARTMENTALIZATION

When teams are formed in which individuals report to two or
more managers

Usually the functional manager and project manager
ADVANTAGE
 Its hierarchy enables open communication and coordination of
activities among relavent functional specialist
 Allows for hierarchy flexibility that enables an organization to
respond rapidly to the need for change
 Can accommodate a wide variety of project orientated business
activities
ORGANIZING princ of management

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ORGANIZING princ of management

  • 3. OUR GROUP MEMBER  Nur Rafidah Binti Sahidan  Nor Badariah Binti Zulkifli  Siti Raizliza Binti Muhamed Haizan  Tiffany Junit Binti Louis
  • 4. Definition : The process of determining what needs to be done, how it will be done and who is to do it. Importance of organizing :  Identification of organizational activities  Departmentalization of organizational activities  Classifying authority  Coordination between authority and responsibility
  • 5. Types of Organizational Relationship 1) Chart and Chain of Command 2) Span of Control 3) Line, Staff, and Functional Authority 4) Delegation 5) Centralization and Decentralization
  • 6. Chart & Chain of Command  An organization chart is a graphic representation of a formal organization structure.  Important tool for analyzing problems in organization.
  • 7. Organization Chart PRESIDENT VP (MARKETING) VP ( HR ) SALES MANAGER ADVERTISING MANAGER STAFFING MANAGER
  • 8. Organization chart helps managers to ascertain the following factors :  Level of management  Chains of command  Positions and types of work performed  Departmentalization of division of work
  • 9. Span of control - known as span of management - refers to the number of subordinates or employees that is managed by a manager. - there are two types of span of control : 1) Narrow span of control 2) Wide span of control
  • 10. Narrow span of control Requires manager to supervise a small group of employees More costly compared to a wide span of management
  • 11. Wide span of control  Requires a manager to supervise a larger group of employees  ADVANTAGE: - Lessoverhead cost of supervision - Prompt responsefrom employees - Better communication and coordination - Suitablefor respetitivejobsor tasks
  • 12. Factors of manager span of control : Complexity of tasksassigned to subordinates Similar tasksareperformed repeatedly Tasksareclosely interconnected and interdependent Operation takesplacein unstableenviroment
  • 13. Line, Staff and Functional Authority  In many organization , managers apply authority by dividing it into line , staff , and functional authority .  There are differ each other depending by the types of power which they are based on.
  • 14. Line Authority For those who are directly responsible to achieve organizational goals , they are in line authority.  It is represented by standard chain of command that start with a board of directors and extends downward. Based on legitimate power. The activities categorized as line will differ in each organization.
  • 15. Staff Authority It is belongs to individual or group in organization who provide various types of service and advice to line managers. Staff provide planning via research , analysis , and option development. Staff also assist in policy implementation , monitoring and control , legal and financial matters and in design and operation of data- processing systems.  It is based on expert power .
  • 16. Manager Human Resource Manager Production Manager Finance Manager Sales Manager Production Control Manager Industrial Engineering Manager Regional Sales Manager Regional Sales Manager Regional Sales Manager Department Head Department Head Department Head Production Supervisor Production Supervisor Production Supervisor Employees Salespersons
  • 17. Functional Authority Providing advice and service to line members . Functional authority is the right to control the activities of other department which are related to specific staff responsibilities . This is common in organizations. It is necessary in carrying out many organizational activities. It is based on legitimate and expert power.
  • 18. Delegation Process of delegating or assigning authority to another person and accountability of carrying out specific activity. Known as empowerment It is necessary for efficient functioning in organization as no manager can completely done everything in the organization. Manager also hold employees accountable for their performance.
  • 19. Centralization and Decentralization Most business must make decisions about general pattern of authority in an organization . It may be largely centralized or decentralized. Centralized organization is the extent to which authority is retained by upper level management in an organization . Decentralization organization appears when the authority making decision is delegated from one unit to another.
  • 20. Factors that influence Centralization or Decentralization :  The philosophy held by top level management The history of an organization's growth An organization's geographic location The quality of managers and their availability of controls The process of mergers, acquisitions and joint ventures
  • 21. TYPES OF ORGANIZATIONAL STRUCTURES  Are choosen by influences from certain factor:  Nature of an organization  Specialization  Decision-making hierarchy
  • 22. TYPES OF DEPARTMENTALIZATION Process in which an organization select its organizational structure.
  • 23. FUNCTIONAL DEPARTMENTALIZATION  The grouping of related work activities according to function.  ADVANTAGE:  Maintains the power and prestige of the major function  Creates efficiency through the principles of specialization.  Centralizes an organizations expertise  Permits tighter top level management control of the function  Reduces duplication of personnel and equipment
  • 24.
  • 25. DIVISIONAL DEPARTMENTALIZATION Corporate divisions operate as relatively autonomous businesses under a larger corporate umbrella Can be grouped according to the:  Products  Customer serves  Production process
  • 26.  PRODUCT DEPARTMENTALIZATION  According to product or service available ADVANTAGE: 1. Increased attention on specific product lines or service 2. Improved coordination of function at divisional levels 3. Better placement of profit responsibility 4. Ease in obtaining or developing executive with broad managerial experience in running an entire entity
  • 27.  CUSTOMER DEPARMENTALIZATION  Group related work activities according to what customers are likely to buy in term of an organizations products or services  PROCESS DEPARTMENTALIZATION • Related work activities according to production process
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  • 29. GEOGRAPHICAL DEPARTMENTALIZATION  Related work activities according to area that are served by a business.
  • 30. MATRIX DEPARTMENTALIZATION  When teams are formed in which individuals report to two or more managers  Usually the functional manager and project manager ADVANTAGE  Its hierarchy enables open communication and coordination of activities among relavent functional specialist  Allows for hierarchy flexibility that enables an organization to respond rapidly to the need for change  Can accommodate a wide variety of project orientated business activities