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Why	
  Blogging	
  and	
  Social	
  Media	
  Ma1ers	
  to	
  Law	
  Firms	
  
Social	
  Media	
  Strategies	
  for	
  Specialized	
  Law	
  Firms	
  	
  
&	
  Solo	
  PracAAoners	
  

     1	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
Let’s	
  Get	
  Started	
  




2	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
Today’s	
  Topics:	
  
•            Top	
  4	
  Reasons	
  Why	
  Social	
  Media	
  Ma1ers	
  
•            Why	
  Don’t	
  A1orneys	
  Use	
  Social	
  Media?	
  
•            How	
  Will	
  You	
  Use	
  Social	
  Media?	
  
•            Social	
  Media	
  History	
  and	
  Where	
  Were	
  Going	
  
•            Blogging	
  &	
  Social	
  Media	
  Best	
  PracIces	
  
•            What’s	
  Happening	
  out	
  there?	
  
•            Next	
  Steps	
  




     3	
        Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
Top	
  4	
  Reasons	
  Why	
  Social	
  Media	
  Ma1ers	
  



4	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
1.	
  Cost	
  EffecIve	
  Ways	
  to	
  Build	
  a	
  Massive	
  PlaRorm	
  

                                                                                  -­‐How	
  many	
  people	
  know	
  who	
  you	
  are?	
  
                                                                                  -­‐	
  How	
  you’re	
  different	
  



                                                                                                                                               	
  
                                                                                                  	
  




Source:	
  	
  Survey	
  by	
  TechnoraA.com,	
  2011	
  	
  



5	
           Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
                            February	
  6,	
  2013	
  
2.	
  Increased	
  Traffic	
  To	
  Your	
  Website	
  




                                                                                    -­‐	
  Social	
  Media	
  
                                                                                    -­‐	
  Blogs	
  




  Source:	
  	
  Survey	
  by	
  TechnoraA.com,	
  2011	
  	
  



  6	
           Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
                    February	
  6,	
  2013	
  
3.	
  Influence	
  Buying	
  Decisions	
  




 Source:	
  	
  Survey	
  by	
  TechnoraA.com,	
  2011	
  	
  



 7	
           Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
4.	
  Business	
  Development	
  




                                                                                   B2C	
  
                                                                                                                                   B2C	
  
                                                                                             B2B	
                           B2B	
  




 Source:	
  	
  “State	
  of	
  Inbound	
  MarkeAng,”	
  HubSpot,	
  2011	
  



 8	
           Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
                  February	
  6,	
  2013	
  
Why	
  Don’t	
  A1orneys	
  Use	
  Social	
  Media?	
  



9	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
Why	
  Don’t	
  A1orneys	
  Use	
  Social	
  Media?	
  



                                                                              TIME
Taking	
  part	
  in	
  social	
  media	
  takes	
  up	
  
valuable	
  Ime	
  and	
  most	
  a1orneys	
  I	
  speak	
  
with	
  would	
  rather	
  be	
  billing	
  than	
  posIng	
  
on	
  Twi1er	
  or	
  Facebook.	
  	
  This	
  is	
  a	
  
warranted	
  concern	
  that	
  needs	
  to	
  be	
  
addressed	
  when	
  implemenIng	
  your	
  social	
  
media	
  strategy.	
  	
  
 10	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
        February	
  6,	
  2013	
  
Why	
  Don’t	
  A1orneys	
  Use	
  Social	
  Media?	
  


                         Current Strategy
                            is Working
Why	
  get	
  involved	
  with	
  social	
  media	
  if	
  you	
  already	
  have	
  tons	
  of	
  work?	
  
This	
  is	
  a	
  great	
  problem	
  to	
  have	
  by	
  the	
  way,	
  and	
  I’d	
  like	
  to	
  know	
  your	
  
secret.	
  	
  This	
  type	
  of	
  a1orney	
  does	
  extremely	
  well	
  in	
  social	
  media	
  as	
  his	
  
social	
  acIviIes	
  will	
  complement	
  his	
  offline	
  acIviIes.	
  For	
  example,	
  a^er	
  
a1ending	
  an	
  event,	
  why	
  not	
  add	
  all	
  your	
  business	
  cards	
  to	
  LinkedIn?	
  It’s	
  
one	
  more	
  way	
  of	
  keeping	
  your	
  name	
  in	
  front	
  of	
  everyone	
  you	
  met.	
  	
  The	
  
more	
  acIve	
  he	
  is	
  offline,	
  the	
  more	
  his	
  social	
  acIviIes	
  benefit.	
  	
  	
  




  11	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
Why	
  Don’t	
  A1orneys	
  Use	
  Social	
  Media?	
  


Nothing Interesting to Say
Why	
  would	
  anyone	
  care	
  about	
  what	
  I	
  ate	
  for	
  breakfast?	
  Who	
  I’m	
  
daIng?	
  Where	
  I’m	
  working	
  out?	
  Many	
  a1orneys	
  have	
  personal	
  
Facebook	
  profiles	
  and	
  get	
  annoyed	
  at	
  the	
  mundane	
  comments	
  
they	
  see	
  on	
  a	
  daily	
  basis.	
  	
  This	
  is	
  a	
  very	
  common	
  reason	
  why	
  
a1orneys	
  don’t	
  get	
  involved	
  with	
  social	
  media.	
  	
  	
  




 12	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
How	
  Will	
  You	
  Use	
  Social	
  Media?	
  



13	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
1. Increase My Exposure




  Source:	
  	
  Survey	
  by	
  Social	
  Media	
  Examiner	
  of	
  3,800	
  companies,	
  March	
  2012	
  



14	
            Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
                                  February	
  6,	
  2013	
  
2. Protect Your Reputation


                                                                          LN	
  Profile	
  

                                                                          Linked	
  In	
  Profile	
  
                                                                          Facebook	
  Profile	
  

                                                                          My	
  Blog	
  Profile	
  

                                                                          Google+	
  Profile	
  

                                                                          White	
  Pages	
  LisAng	
  
                                                                          My	
  YouTube	
  Videos	
  




15	
     Title	
  name	
  goes	
  here	
     February	
  6,	
  2013	
  
3. Identify Business Goals


Start	
  by	
  idenAfying	
  
your	
  business	
  goals.	
  


Answer	
  these	
  criAcal	
  quesAons	
  to	
  get	
  started	
  


     •     In	
  which	
  areas	
  of	
  pracAce	
  do	
  I	
  want	
  to	
  be	
  known?	
  	
  
     •     In	
  what	
  geographies	
  do	
  I	
  want	
  to	
  compete	
  for	
  business?	
  
     •     Do	
  I	
  have	
  the	
  Ame	
  to	
  learn	
  and	
  set	
  up	
  my	
  social	
  media	
  pla_orm?	
  
     •     How	
  much	
  Ame	
  will	
  I	
  be	
  able	
  to	
  devote	
  to	
  blogging?	
  

  16	
       Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
4. Increase Visibility
Visibility	
  is	
  essenAal	
  to	
  being	
  top-­‐of-­‐mind.	
  


Consumers	
  are	
  more	
  likely	
  to	
  find	
  you	
  if:	
  
•  You	
  engage	
  them	
  with	
  a	
  mix	
  of	
  markeAng	
  
   acAviAes,	
  including	
  blogging	
  and	
  social	
  media	
  
•  You	
  appear	
  on	
  leading	
  legal	
  sites,	
  like	
  
   Lawyers.com                       SM	
  



•  Your	
  blog	
  and	
  website	
  are	
  content-­‐rich	
  and	
  
   inviAng	
  and	
  opAmized	
  for	
  search	
  engines	
  




 17	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
Social	
  Media	
  History	
  and	
  Where	
  Were	
  Going	
  



18	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
1. History
                                                                                                                                                                                                      150	
  million	
  
                                                                                                                                                                                                               845	
  
                                                                                                                                                                                                               million	
  
                                                                                                                                                                                                       100	
  million	
  

1994	
                                                  2000	
   2003	
   2004	
                                                                 2006	
                              2010	
              2012	
  

 First	
                                                                  LinkedIn	
                                                         Twider	
                                           Today	
  	
  
 websites	
                                                                launch	
                                                          launch	
                                           •  845	
  million	
  	
  
 and	
  blogs	
                                                                                                                                                                                    use	
  Facebook	
  	
  
 appear	
                                                                                                                                                                                       •  150	
  million	
  	
  
                                                                                                     Facebook	
  
                                                                                                      launch	
                                                                                     use	
  LinkedIn	
  
                                                                                                                                                                                                •  100	
  million	
  	
  
    Source:	
  	
  Larry	
  Bodine	
  blog	
  post,	
  “Nearly	
  All	
  Small	
  Firms	
  Use	
  Social	
  Media	
  in	
  Legal	
  MarkeAng”	
  	
  	
  
                                                                                                                                                                                                   use	
  Twider	
  
  19	
              Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
                                                                     February	
  6,	
  2013	
  
2.	
  Why	
  Don’t	
  A1orneys	
  Use	
  Social	
  Media?	
  


                                                                              Confusion


Yesterday                                                                                                      Today




 20	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
         February	
  6,	
  2013	
  
3. At the Very least
Social	
  media	
  channels	
  can	
  be	
  leveraged	
  for	
  varying	
  purposes.	
  

                                               Firm	
  Blog	
  
                                               PosiAon	
  yourself	
  as	
  an	
  expert,	
  generate	
  calls	
  from	
  the	
  news	
  media,	
  respond	
  
                                               to	
  comments.	
  	
  


                                               LinkedIn	
  
                                               Make	
  contact	
  with	
  business	
  clients	
  and	
  potenAal	
  clients,	
  meet	
  referral	
  
                                               Sources,	
  market	
  yourself	
  with	
  recommendaAons.	
  	
  


                                               Facebook	
  
                                               Be	
  found	
  where	
  social	
  media	
  users	
  spend	
  the	
  most	
  Ame,	
  collect	
  fans	
  and	
  
                                               converse	
  directly	
  with	
  the	
  target	
  audience	
  

                                               Twi1er	
  
                                               PosiAon	
  yourself	
  as	
  an	
  informaAon	
  source,	
  syndicate	
  your	
  own	
  content,	
  
                                               adract	
  followers.	
  	
  


 21	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
Social	
  Media	
  Best	
  PracIces	
  



22	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
1. LinkedIn
                  •  1,473,000	
  lawyer	
  profiles	
  worldwide*	
  
                  •  Average	
  household	
  income	
  is	
  $109,000†	
  




LinkedIn	
  best	
  pracAces.	
  	
                                             The	
  #1	
  social	
  media	
  network	
  for	
  business	
  professionals	
  	
  

•         Create	
  a	
  comprehensive	
  profile	
  
•         Start	
  by	
  connecAng	
  with	
  people	
  you	
  know	
  
                   •  à	
  Tip:	
  Use	
  LinkedIn	
  Toolbar	
  for	
  
                           Outlook	
  
•         Recommend	
  Others	
  1st...then	
  ask	
  to	
  be	
  
          recommended	
  
•         Join	
  groups	
  for	
  adorneys,	
  referral	
  sources	
  &	
  	
  
          prospects	
  
•         Start	
  a	
  group	
  for	
  your	
  target	
  market	
  
•         Answer	
  quesAons	
  
•         Update	
  your	
  status	
  at	
  least	
  3x	
  per	
  week	
  
•         List	
  all	
  your	
  events	
  on	
  LinkedIn	
  	
  




 23	
       Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
                     February	
  6,	
  2013	
  
2. Facebook
Facebook	
  best	
  pracAces.	
  	
  



 •        People	
  have	
  profiles,	
  businesses	
  have	
  
          pages	
  
 •        Update	
  your	
  status	
  regularly	
  
 •        Include	
  calls-­‐to-­‐acAon,	
  logos,	
  pictures,	
  
          and	
  video	
  
 •        Referrals	
  are	
  all	
  about	
  RelaAonships!	
  
          	
  




 24	
        Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
3. Twitter
Twider	
  best	
  pracAces.	
  	
  


•  145	
  characters	
  –	
  headline	
  of	
  your	
  blog	
  entry	
  +	
  link	
  
•  Don’t	
  adverAse	
  
•  Use	
  to	
  research	
  trending	
  topics	
  &	
  learn	
  what	
  people	
  
   are	
  talking	
  about:	
  www.bing.com/social	
  	
  (shows	
  results	
  
   of	
  what’s	
  being	
  talked	
  about	
  on	
  Twider	
  –	
  real	
  Ame!)	
  

  NOT	
  effecAve	
                                                            VERY	
  effecAve	
  




 25	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
4. Blogging
Blogging	
  should	
  be	
  the	
  cornerstone	
  of	
  your	
  social	
  media	
  strategy.	
  


                                     •  Showcase	
  legal	
  experAse	
  	
  
                                     •  Establish	
  your	
  firm	
  as	
  an	
  authority	
  for	
  a	
  pracAce	
  area/industry	
  	
  




                                       •  Respond	
  quickly	
  to	
  Amely	
  news	
  and	
  events	
  
                                       •  Be	
  rewarded	
  by	
  search	
  engines	
  for	
  fresh,	
  Amely	
  content	
  




                                        •  Build	
  relaAonships	
  responding	
  to	
  feedback	
  and	
  commentary	
  
                                        •  Project	
  your	
  personality	
  



 26	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
What’s	
  Happening	
  out	
  there?	
  



27	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
Companies	
  that	
  blog	
  have	
  55%	
  
                          more	
  website	
  visitors	
  and	
  
                          generate	
  88%	
  more	
  leads.*	
  	
  



 *	
  Source:	
  Hubspot,	
  2010	
  



28	
           Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
WEB & BLOG On a Search




 Website	
  
Homepage	
  
                                          On-­‐Domain	
  	
  
                                           Blog	
  Page	
  




29	
     LFMS	
  SoluAon	
  Selling	
  
Questions are being asked
                Blogs	
  rank	
  well	
  when	
  people	
  “ask”	
  Google	
  quesAons!	
  




30	
     LFMS	
  SoluAon	
  Selling	
  
Consistent Branding




31	
     LFMS	
  SoluAon	
  Selling	
     February	
  6,	
  2013	
  
Consistent Branding




32	
     LFMS	
  SoluAon	
  Selling	
     February	
  6,	
  2013	
  
Consistent Branding




33	
     LFMS	
  SoluAon	
  Selling	
     February	
  6,	
  2013	
  
Blog Topics from many Sources

     InteresAng	
  blog	
  topics	
  can	
  spring	
  from	
  many	
  sources.	
  	
  

•    Google	
  Alerts,	
  newspapers,	
  and	
  magazines	
  
•    Read	
  compeAtors’	
  blogs	
  and	
  comments.	
  
•    Ask	
  yourself,	
  “What	
  is	
  my	
  client’s	
  biggest	
  concern?”	
  
•    Write	
  a	
  sequel	
  or	
  follow	
  up	
  to	
  a	
  past	
  post.	
  
•    Ask	
  a	
  quesAon	
  based	
  on	
  a	
  current	
  event.	
  ie.	
  What	
  do	
  
     you	
  think	
  of	
  the	
  Connec2cut	
  Shoo2ng	
  Massacre	
  and	
  Gun	
  Control	
  
     Laws?	
  	
  
•    Create	
  a	
  regular	
  feature.	
  	
  
•    Read	
  your	
  comments	
  	
  
•    Read	
  your	
  social-­‐media	
  group’s	
  quesAons.	
  What	
  are	
  
     people	
  charng	
  about?	
  	
  
•    Do	
  an	
  Interview.	
  Make	
  a	
  predicAon.	
  Recruit	
  a	
  guest.	
  	
  




      34	
      Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
            February	
  6,	
  2013	
  
It takes Time

Social	
  media	
  markeIng	
  takes	
  Ime:	
  The	
  majority	
  of	
  
marketers	
  (59%)	
  are	
  using	
  social	
  media	
  for	
  6	
  hours	
  or	
  
more	
  each	
  week,	
  and	
  a	
  third	
  (33%)	
  invest	
  11	
  or	
  more	
  
hours	
  weekly.	
  
	
  
Design	
  and	
  development,	
  analyAcs	
  and	
  content	
  creaAon	
  
are	
  the	
  top	
  three	
  areas	
  that	
  social	
  media	
  marketers	
  are	
  
outsourcing.	
  	
  


 *	
  Source:	
  2012	
  Social	
  Media	
  Marke2ng	
  Industry	
  Report:	
  How	
  Marketers	
  Are	
  Using	
  Social	
  Media	
  to	
  Grow	
  
 Their	
  Businesses,	
  Sponsored	
  by	
  Social	
  Media	
  Examiner,	
  April	
  2012	
  

35	
        Social	
  Media	
  MarkeAng	
  Takes	
  Time	
                                                   February	
  6,	
  2013	
  
Investments are being Made


 Small	
  Businesses	
  Spending	
  More	
  on	
  Social	
  Media	
  in	
  2012:	
  	
  
 	
  
 In	
  2012,	
  small	
  businesses	
  (1	
  to	
  5	
  employees)	
  plan	
  to	
  spend	
  43%	
  
 of	
  their	
  lead	
  generaAon	
  budgets	
  on	
  inbound	
  markeAng	
  (blogs,	
  
 social	
  media,	
  search	
  engine	
  opAmizaAon).	
  	
  
 	
  
 In	
  contrast,	
  in	
  2012,	
  small	
  business	
  (1	
  to	
  5	
  employees)	
  plan	
  to	
  
 spend	
  only	
  14%	
  of	
  their	
  lead	
  generaAon	
  budget	
  on	
  outbound	
  
 markeAng	
  (direct	
  mail,	
  telemarkeAng,	
  trade	
  shows).	
  	
  


  *	
  Source:	
  The	
  2012	
  State	
  of	
  Inbound	
  Marke2ng,	
  HubSpot	
  


 36	
        There	
  Is	
  Spend	
  to	
  Go	
  Around	
                             February	
  6,	
  2013	
  
Next	
  Steps?	
  


37	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
  
Next Steps
Take	
  what	
  you’ve	
  learned	
  and	
  apply	
  it	
  to	
  help	
  grow	
  your	
  firm’s	
  business	
  


                                          Set	
  ObjecAves	
  
                                          Determine	
  Your	
  Social	
  Media	
  Strategy	
  


                                          Determine	
  How	
  You	
  Will	
  ParAcipate	
  	
  
                                          in	
  Social	
  Media	
  and	
  What	
  You	
  Will	
  Measure	
  


                                          	
  Understand	
  What	
  It	
  Takes	
  to	
  Be	
  Successful	
  	
  
                                          and	
  Keep	
  At	
  It	
  


 38	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
     February	
  6,	
  2013	
  
Next Steps
Take	
  what	
  you’ve	
  learned	
  and	
  apply	
  it	
  to	
  help	
  grow	
  your	
  firm’s	
  business	
  


                                          Make	
  it	
  a	
  Priority	
  
                                          Don’t	
  be	
  Lost	
  


                                          If	
  you	
  can’t	
  do	
  it	
  yourself	
  partner	
  with	
  a	
  
                                          third	
  party.	
  


                                          Set	
  a	
  appointment	
  with	
  a	
  expert	
  
                                          Have	
  Zach	
  do	
  a	
  comprehensive	
  review	
  on	
  
                                          your	
  firm.	
  

 39	
     Social	
  Media	
  Strategies	
  for	
  Small	
  Law	
  Firms	
       February	
  6,	
  2013	
  
Conclusion


Social	
  Media	
  Early	
  Adopters	
  Will	
  Be	
  Rewarded	
  
	
  
                   	
  
                   “While	
  it	
  is	
  clear	
  that	
  businesses	
  are	
  gravita2ng	
  
                   towards	
  inbound	
  marke2ng,	
  some	
  are	
  moving	
  more	
  
                   aggressively	
  than	
  others.	
  Those	
  who	
  move	
  first	
  are	
  
                   more	
  likely	
  to	
  reap	
  the	
  tremendous	
  business	
  benefits	
  
                   of	
  this	
  new	
  era	
  of	
  marke2ng.”	
  



       *	
  Source:	
  The	
  2012	
  State	
  of	
  Inbound	
  Marke2ng,	
  HubSpot	
  


 40	
             Early	
  AdopAon	
  Is	
  Rewarded	
                                     February	
  6,	
  2013	
  

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Presentation (1)

  • 1. Why  Blogging  and  Social  Media  Ma1ers  to  Law  Firms   Social  Media  Strategies  for  Specialized  Law  Firms     &  Solo  PracAAoners   1   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 2. Let’s  Get  Started   2   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 3. Today’s  Topics:   •  Top  4  Reasons  Why  Social  Media  Ma1ers   •  Why  Don’t  A1orneys  Use  Social  Media?   •  How  Will  You  Use  Social  Media?   •  Social  Media  History  and  Where  Were  Going   •  Blogging  &  Social  Media  Best  PracIces   •  What’s  Happening  out  there?   •  Next  Steps   3   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 4. Top  4  Reasons  Why  Social  Media  Ma1ers   4   Social  Media  Strategies  for  Small  Law  Firms  
  • 5. 1.  Cost  EffecIve  Ways  to  Build  a  Massive  PlaRorm   -­‐How  many  people  know  who  you  are?   -­‐  How  you’re  different       Source:    Survey  by  TechnoraA.com,  2011     5   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 6. 2.  Increased  Traffic  To  Your  Website   -­‐  Social  Media   -­‐  Blogs   Source:    Survey  by  TechnoraA.com,  2011     6   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 7. 3.  Influence  Buying  Decisions   Source:    Survey  by  TechnoraA.com,  2011     7   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 8. 4.  Business  Development   B2C   B2C   B2B   B2B   Source:    “State  of  Inbound  MarkeAng,”  HubSpot,  2011   8   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 9. Why  Don’t  A1orneys  Use  Social  Media?   9   Social  Media  Strategies  for  Small  Law  Firms  
  • 10. Why  Don’t  A1orneys  Use  Social  Media?   TIME Taking  part  in  social  media  takes  up   valuable  Ime  and  most  a1orneys  I  speak   with  would  rather  be  billing  than  posIng   on  Twi1er  or  Facebook.    This  is  a   warranted  concern  that  needs  to  be   addressed  when  implemenIng  your  social   media  strategy.     10   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 11. Why  Don’t  A1orneys  Use  Social  Media?   Current Strategy is Working Why  get  involved  with  social  media  if  you  already  have  tons  of  work?   This  is  a  great  problem  to  have  by  the  way,  and  I’d  like  to  know  your   secret.    This  type  of  a1orney  does  extremely  well  in  social  media  as  his   social  acIviIes  will  complement  his  offline  acIviIes.  For  example,  a^er   a1ending  an  event,  why  not  add  all  your  business  cards  to  LinkedIn?  It’s   one  more  way  of  keeping  your  name  in  front  of  everyone  you  met.    The   more  acIve  he  is  offline,  the  more  his  social  acIviIes  benefit.       11   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 12. Why  Don’t  A1orneys  Use  Social  Media?   Nothing Interesting to Say Why  would  anyone  care  about  what  I  ate  for  breakfast?  Who  I’m   daIng?  Where  I’m  working  out?  Many  a1orneys  have  personal   Facebook  profiles  and  get  annoyed  at  the  mundane  comments   they  see  on  a  daily  basis.    This  is  a  very  common  reason  why   a1orneys  don’t  get  involved  with  social  media.       12   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 13. How  Will  You  Use  Social  Media?   13   Social  Media  Strategies  for  Small  Law  Firms  
  • 14. 1. Increase My Exposure Source:    Survey  by  Social  Media  Examiner  of  3,800  companies,  March  2012   14   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 15. 2. Protect Your Reputation LN  Profile   Linked  In  Profile   Facebook  Profile   My  Blog  Profile   Google+  Profile   White  Pages  LisAng   My  YouTube  Videos   15   Title  name  goes  here   February  6,  2013  
  • 16. 3. Identify Business Goals Start  by  idenAfying   your  business  goals.   Answer  these  criAcal  quesAons  to  get  started   •  In  which  areas  of  pracAce  do  I  want  to  be  known?     •  In  what  geographies  do  I  want  to  compete  for  business?   •  Do  I  have  the  Ame  to  learn  and  set  up  my  social  media  pla_orm?   •  How  much  Ame  will  I  be  able  to  devote  to  blogging?   16   Social  Media  Strategies  for  Small  Law  Firms  
  • 17. 4. Increase Visibility Visibility  is  essenAal  to  being  top-­‐of-­‐mind.   Consumers  are  more  likely  to  find  you  if:   •  You  engage  them  with  a  mix  of  markeAng   acAviAes,  including  blogging  and  social  media   •  You  appear  on  leading  legal  sites,  like   Lawyers.com SM   •  Your  blog  and  website  are  content-­‐rich  and   inviAng  and  opAmized  for  search  engines   17   Social  Media  Strategies  for  Small  Law  Firms  
  • 18. Social  Media  History  and  Where  Were  Going   18   Social  Media  Strategies  for  Small  Law  Firms  
  • 19. 1. History 150  million   845   million   100  million   1994   2000   2003   2004   2006   2010   2012   First   LinkedIn   Twider   Today     websites   launch   launch   •  845  million     and  blogs   use  Facebook     appear   •  150  million     Facebook   launch   use  LinkedIn   •  100  million     Source:    Larry  Bodine  blog  post,  “Nearly  All  Small  Firms  Use  Social  Media  in  Legal  MarkeAng”       use  Twider   19   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 20. 2.  Why  Don’t  A1orneys  Use  Social  Media?   Confusion Yesterday Today 20   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 21. 3. At the Very least Social  media  channels  can  be  leveraged  for  varying  purposes.   Firm  Blog   PosiAon  yourself  as  an  expert,  generate  calls  from  the  news  media,  respond   to  comments.     LinkedIn   Make  contact  with  business  clients  and  potenAal  clients,  meet  referral   Sources,  market  yourself  with  recommendaAons.     Facebook   Be  found  where  social  media  users  spend  the  most  Ame,  collect  fans  and   converse  directly  with  the  target  audience   Twi1er   PosiAon  yourself  as  an  informaAon  source,  syndicate  your  own  content,   adract  followers.     21   Social  Media  Strategies  for  Small  Law  Firms  
  • 22. Social  Media  Best  PracIces   22   Social  Media  Strategies  for  Small  Law  Firms  
  • 23. 1. LinkedIn •  1,473,000  lawyer  profiles  worldwide*   •  Average  household  income  is  $109,000†   LinkedIn  best  pracAces.     The  #1  social  media  network  for  business  professionals     •  Create  a  comprehensive  profile   •  Start  by  connecAng  with  people  you  know   •  à  Tip:  Use  LinkedIn  Toolbar  for   Outlook   •  Recommend  Others  1st...then  ask  to  be   recommended   •  Join  groups  for  adorneys,  referral  sources  &     prospects   •  Start  a  group  for  your  target  market   •  Answer  quesAons   •  Update  your  status  at  least  3x  per  week   •  List  all  your  events  on  LinkedIn     23   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 24. 2. Facebook Facebook  best  pracAces.     •  People  have  profiles,  businesses  have   pages   •  Update  your  status  regularly   •  Include  calls-­‐to-­‐acAon,  logos,  pictures,   and  video   •  Referrals  are  all  about  RelaAonships!     24   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 25. 3. Twitter Twider  best  pracAces.     •  145  characters  –  headline  of  your  blog  entry  +  link   •  Don’t  adverAse   •  Use  to  research  trending  topics  &  learn  what  people   are  talking  about:  www.bing.com/social    (shows  results   of  what’s  being  talked  about  on  Twider  –  real  Ame!)   NOT  effecAve   VERY  effecAve   25   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 26. 4. Blogging Blogging  should  be  the  cornerstone  of  your  social  media  strategy.   •  Showcase  legal  experAse     •  Establish  your  firm  as  an  authority  for  a  pracAce  area/industry     •  Respond  quickly  to  Amely  news  and  events   •  Be  rewarded  by  search  engines  for  fresh,  Amely  content   •  Build  relaAonships  responding  to  feedback  and  commentary   •  Project  your  personality   26   Social  Media  Strategies  for  Small  Law  Firms  
  • 27. What’s  Happening  out  there?   27   Social  Media  Strategies  for  Small  Law  Firms  
  • 28. Companies  that  blog  have  55%   more  website  visitors  and   generate  88%  more  leads.*     *  Source:  Hubspot,  2010   28   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 29. WEB & BLOG On a Search Website   Homepage   On-­‐Domain     Blog  Page   29   LFMS  SoluAon  Selling  
  • 30. Questions are being asked Blogs  rank  well  when  people  “ask”  Google  quesAons!   30   LFMS  SoluAon  Selling  
  • 31. Consistent Branding 31   LFMS  SoluAon  Selling   February  6,  2013  
  • 32. Consistent Branding 32   LFMS  SoluAon  Selling   February  6,  2013  
  • 33. Consistent Branding 33   LFMS  SoluAon  Selling   February  6,  2013  
  • 34. Blog Topics from many Sources InteresAng  blog  topics  can  spring  from  many  sources.     •  Google  Alerts,  newspapers,  and  magazines   •  Read  compeAtors’  blogs  and  comments.   •  Ask  yourself,  “What  is  my  client’s  biggest  concern?”   •  Write  a  sequel  or  follow  up  to  a  past  post.   •  Ask  a  quesAon  based  on  a  current  event.  ie.  What  do   you  think  of  the  Connec2cut  Shoo2ng  Massacre  and  Gun  Control   Laws?     •  Create  a  regular  feature.     •  Read  your  comments     •  Read  your  social-­‐media  group’s  quesAons.  What  are   people  charng  about?     •  Do  an  Interview.  Make  a  predicAon.  Recruit  a  guest.     34   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 35. It takes Time Social  media  markeIng  takes  Ime:  The  majority  of   marketers  (59%)  are  using  social  media  for  6  hours  or   more  each  week,  and  a  third  (33%)  invest  11  or  more   hours  weekly.     Design  and  development,  analyAcs  and  content  creaAon   are  the  top  three  areas  that  social  media  marketers  are   outsourcing.     *  Source:  2012  Social  Media  Marke2ng  Industry  Report:  How  Marketers  Are  Using  Social  Media  to  Grow   Their  Businesses,  Sponsored  by  Social  Media  Examiner,  April  2012   35   Social  Media  MarkeAng  Takes  Time   February  6,  2013  
  • 36. Investments are being Made Small  Businesses  Spending  More  on  Social  Media  in  2012:       In  2012,  small  businesses  (1  to  5  employees)  plan  to  spend  43%   of  their  lead  generaAon  budgets  on  inbound  markeAng  (blogs,   social  media,  search  engine  opAmizaAon).       In  contrast,  in  2012,  small  business  (1  to  5  employees)  plan  to   spend  only  14%  of  their  lead  generaAon  budget  on  outbound   markeAng  (direct  mail,  telemarkeAng,  trade  shows).     *  Source:  The  2012  State  of  Inbound  Marke2ng,  HubSpot   36   There  Is  Spend  to  Go  Around   February  6,  2013  
  • 37. Next  Steps?   37   Social  Media  Strategies  for  Small  Law  Firms  
  • 38. Next Steps Take  what  you’ve  learned  and  apply  it  to  help  grow  your  firm’s  business   Set  ObjecAves   Determine  Your  Social  Media  Strategy   Determine  How  You  Will  ParAcipate     in  Social  Media  and  What  You  Will  Measure    Understand  What  It  Takes  to  Be  Successful     and  Keep  At  It   38   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 39. Next Steps Take  what  you’ve  learned  and  apply  it  to  help  grow  your  firm’s  business   Make  it  a  Priority   Don’t  be  Lost   If  you  can’t  do  it  yourself  partner  with  a   third  party.   Set  a  appointment  with  a  expert   Have  Zach  do  a  comprehensive  review  on   your  firm.   39   Social  Media  Strategies  for  Small  Law  Firms   February  6,  2013  
  • 40. Conclusion Social  Media  Early  Adopters  Will  Be  Rewarded       “While  it  is  clear  that  businesses  are  gravita2ng   towards  inbound  marke2ng,  some  are  moving  more   aggressively  than  others.  Those  who  move  first  are   more  likely  to  reap  the  tremendous  business  benefits   of  this  new  era  of  marke2ng.”   *  Source:  The  2012  State  of  Inbound  Marke2ng,  HubSpot   40   Early  AdopAon  Is  Rewarded   February  6,  2013