SlideShare a Scribd company logo
Using	
  Social	
  Media	
  to	
  grow	
  your	
  
          Health	
  /	
  Fitness	
  Business	
  
                          Bill	
  Pryor,	
  Business	
  Development	
  Director	
  
                           NCI	
  /	
  HealthfitSherpa	
  	
  	
  	
  	
  bpryor@nci.com	
  
Network Communications Inc.
Based in Atlanta with operations throughout the country, NCI is a
leading publishing and media content producer. Through it’s
Sherpa operations group launched in 2008, NCI is currently
providing over 1000 small and mid-sized companies with social
media marketing programs
Custom, turnkey internet marketing services
1) Social media explosion
2) Social media marketing in health & fitness
3) Key success factors
4) HealthFit Sherpa solution
Social Media
Years	
  to	
  reach	
  50	
  million	
  users	
  

                 	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
     	
  	
  
                                                                                                                              38 Years
                        	
                                                                               	
        	
            	
  	
  

                        	
                                                                               	
        	
            	
  



                                                                                                                              13 Years




                                                                                                                              4 Years




                                                                                                                              3 Years
SOCIAL MEDIA EXPLOSION
Exhibit A: Facebook Growth
“44% of Internet users visited a social
network at least monthly in 2009”

“85% of social media users thought
companies should interact with their
consumers through social media”

“Nearly 6 out of 10 Americans who use
social media interact with companies on
social media sites”

“The fastest growing segment of social
media users is people between the ages of
35 and 55 years old.”
SOCIAL MEDIA EXPLOSION
Exhibit A: Facebook Growth
Social Media: “the highest level of Internet marketing”

                                           BRANDING
                                               +
                                          FINDABILITY
                                               +
                                          ENGAGEMENT




                                             FINDABILITY




                                         BRANDING
Web	
  
    site	
                    Facebook	
  




Blog	
                       Other	
  
                              Soc.	
  
                              Id’s	
  



               Twitter	
  
Q: Why social media for my fitness business?
  1) Low-cost
  2) High-impact
  3) Competitive advantage
  4) Community emphasis
Key for today’s fitness business:


                       Google Rank
                        Web Traffic
               Engaged Community




                        New Clients
                         Retention
                          Referrals
Fitness	
  Industry	
  Example	
  
Fitness	
  Industry	
  Example	
  
Power	
  of	
  Loyal	
  Clients	
  with	
  	
  
Social	
  Media	
  Tools	
  

   	
  	
  	
  	
  	
  “…..Not	
  all	
  customers	
  are	
  into	
  this	
  stuff…….	
  But	
  a	
  small,	
  
                        passionate	
  and	
  fast	
  growing	
  group	
  ARE	
  into	
  this.	
  And	
  those	
  
                        people	
  are	
  disproportionately	
  important	
  because	
  they	
  are	
  those	
  
                        key	
  “connectors”	
  or	
  “engagers”	
  …..They	
  can	
  turn	
  into	
  
                        obsessive	
  evangelists	
  for	
  your	
  business…”	
  	
  
Example:	
  	
  Viral	
  Return	
  and	
  	
  
Engaging	
  Social	
  Media	
  Users	
  

  	
  “	
  	
  	
  	
  	
  ……One	
  of	
  our	
  customers,	
  a	
  heavy	
  social	
  media	
  type…asked	
  to	
  use	
  our	
  
        facility	
  to	
  run	
  a	
  charity	
  fundraiser	
  —	
  and	
  mention	
  it	
  in	
  our	
  Facebook	
  fan	
  
        page	
  ……..When	
  I	
  agreed,	
  she	
  posted	
  a	
  compelling	
  video	
  on	
  You	
  Tube	
  that	
  
        ended	
  up	
  on	
  our	
  Facebook	
  page	
  and	
  got	
  a	
  number	
  of	
  other	
  customers	
  
        heavily	
  involved.	
  	
  

  	
  	
  	
  	
  	
  	
  	
  Further	
  the	
  local	
  cable	
  channel	
  saw	
  the	
  post,	
  as	
  did	
  the	
  local	
  paper	
  and	
  
                              both	
  did	
  stories.	
  The	
  thing	
  spiralled	
  in	
  various	
  ways	
  as	
  others	
  picked	
  up	
  and	
  
                              posted……	
  
Keys to Success
1)  Frequent fresh content
2)  Community engagement
3) Consistent delivery
3) Multiple platforms
4) Ongoing outreach / recruitment
A custom, turnkey Internet marketing tool for the health and fitness industry.



     For a low monthly fee, HealthFit Sherpa will develop and execute
       a complete social media program for a new kind of Internet
                          marketing presence.

          We eliminate the risk, time expenditure, expense, and
                     complexity of using these tools.
Custom, turnkey internet marketing services
HealthFit Sherpa
                       What exactly is it?
1)  A custom blog, Facebook fan page
    and Twitter account are set up and
    linked together under your company
    name.

2)  Twice a week, your assigned “online
    community manager” posts fresh,
    relevant content to the blog and out to
    Facebook & Twitter

3)  Network and comments are monitored,
    SEO practices administered, updates
    and maintenance, follower recruitment

4)  Metrics and reporting, on traffic,
    audience interaction, leads, referrals
HealthFit Sherpa
                          Set-up Process

1)  Intake interview to learn your business, capture
     your company’s “look and feel”

2)  Blog, FB & Twitter accts created, URL mapping
    website integration, production issues

3)  Online community manager oversees
    “outreach” and begins day to day execution
       - 2 posts per week
       - liasion to your company
       - SEO, community development
       - metrics reporting
HealthFit	
  Sherpa	
  content	
  
 Customized	
  Blog	
  Look	
  and	
  Feel	
  
         • Customized categories and posts

         • Two posts a week

         • Email list building and lead capture

         • Participate as much as you like
HealthFit	
  Sherpa	
  content	
  

“Curated”	
  from	
  the	
  web,	
  posted	
  by	
  us	
  
   (relevant	
  topics	
  selected	
  by	
  you)    	
  
                       and	
  /	
  or
                                    	
  
       Company	
  news,	
  information	
  
         events	
  and	
  promotions	
         	
  
         (posted	
  by	
  us	
  or	
  by	
  you)	
  
Why outsource this?
   HealthFit Sherpa saves you time,
        does the “heavy lifting”
-  Saves you time --- program goes on “auto pilot”

-  Eliminates risk and learning curve of using these tools

-  Updates and adapts as systems evolve

-  Assures fresh, frequent content activity

-  Executes SEO and tagging

-  Provides regular reports
HealthFit	
  Sherpa	
  Summary	
  
Turnkey social media marketing solution

   - Low monthly fee: $495*
   - Simple, powerful, customizable
   - Dedicated account management

Benefits for your business

   - Higher search engine visibility
   - More web traffic
   - More leads
   - Increased referrals and word-of-mouth
   - Enhanced connection with customers
   - More sales


  * 10% charter discount until July 15 ($345 p/mo)
For more information or
     getting started


HTTP://healthfitsherpa.com

Bill Pryor bpryor@nci.com

      781-254-3677
Metrics Reports


          Blog Activity
                       - unique visits
                       - avg. time on site
                       - page views

          Traffic sources
                      - organic
                      - facebook
                      - twitter
                      - direct

          Leads (phone calls)

          Website traffic

          Search rank

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Health Fit Sherpa June 3pdf

  • 1. Using  Social  Media  to  grow  your   Health  /  Fitness  Business   Bill  Pryor,  Business  Development  Director   NCI  /  HealthfitSherpa          bpryor@nci.com  
  • 2. Network Communications Inc. Based in Atlanta with operations throughout the country, NCI is a leading publishing and media content producer. Through it’s Sherpa operations group launched in 2008, NCI is currently providing over 1000 small and mid-sized companies with social media marketing programs
  • 3. Custom, turnkey internet marketing services
  • 4. 1) Social media explosion 2) Social media marketing in health & fitness 3) Key success factors 4) HealthFit Sherpa solution
  • 6. Years  to  reach  50  million  users                                                     38 Years                   13 Years 4 Years 3 Years
  • 7. SOCIAL MEDIA EXPLOSION Exhibit A: Facebook Growth
  • 8. “44% of Internet users visited a social network at least monthly in 2009” “85% of social media users thought companies should interact with their consumers through social media” “Nearly 6 out of 10 Americans who use social media interact with companies on social media sites” “The fastest growing segment of social media users is people between the ages of 35 and 55 years old.”
  • 9. SOCIAL MEDIA EXPLOSION Exhibit A: Facebook Growth
  • 10.
  • 11. Social Media: “the highest level of Internet marketing”  BRANDING +  FINDABILITY +  ENGAGEMENT  FINDABILITY  BRANDING
  • 12. Web   site   Facebook   Blog   Other   Soc.   Id’s   Twitter  
  • 13. Q: Why social media for my fitness business? 1) Low-cost 2) High-impact 3) Competitive advantage 4) Community emphasis
  • 14. Key for today’s fitness business: Google Rank Web Traffic Engaged Community New Clients Retention Referrals
  • 15.
  • 16.
  • 17.
  • 20.
  • 21.
  • 22.
  • 23. Power  of  Loyal  Clients  with     Social  Media  Tools            “…..Not  all  customers  are  into  this  stuff…….  But  a  small,   passionate  and  fast  growing  group  ARE  into  this.  And  those   people  are  disproportionately  important  because  they  are  those   key  “connectors”  or  “engagers”  …..They  can  turn  into   obsessive  evangelists  for  your  business…”    
  • 24. Example:    Viral  Return  and     Engaging  Social  Media  Users    “          ……One  of  our  customers,  a  heavy  social  media  type…asked  to  use  our   facility  to  run  a  charity  fundraiser  —  and  mention  it  in  our  Facebook  fan   page  ……..When  I  agreed,  she  posted  a  compelling  video  on  You  Tube  that   ended  up  on  our  Facebook  page  and  got  a  number  of  other  customers   heavily  involved.                  Further  the  local  cable  channel  saw  the  post,  as  did  the  local  paper  and   both  did  stories.  The  thing  spiralled  in  various  ways  as  others  picked  up  and   posted……  
  • 25.
  • 26. Keys to Success 1)  Frequent fresh content 2)  Community engagement 3) Consistent delivery 3) Multiple platforms 4) Ongoing outreach / recruitment
  • 27. A custom, turnkey Internet marketing tool for the health and fitness industry. For a low monthly fee, HealthFit Sherpa will develop and execute a complete social media program for a new kind of Internet marketing presence. We eliminate the risk, time expenditure, expense, and complexity of using these tools.
  • 28. Custom, turnkey internet marketing services
  • 29. HealthFit Sherpa What exactly is it? 1)  A custom blog, Facebook fan page and Twitter account are set up and linked together under your company name. 2)  Twice a week, your assigned “online community manager” posts fresh, relevant content to the blog and out to Facebook & Twitter 3)  Network and comments are monitored, SEO practices administered, updates and maintenance, follower recruitment 4)  Metrics and reporting, on traffic, audience interaction, leads, referrals
  • 30. HealthFit Sherpa Set-up Process 1)  Intake interview to learn your business, capture your company’s “look and feel” 2)  Blog, FB & Twitter accts created, URL mapping website integration, production issues 3)  Online community manager oversees “outreach” and begins day to day execution - 2 posts per week - liasion to your company - SEO, community development - metrics reporting
  • 32.  Customized  Blog  Look  and  Feel   • Customized categories and posts • Two posts a week • Email list building and lead capture • Participate as much as you like
  • 33. HealthFit  Sherpa  content   “Curated”  from  the  web,  posted  by  us   (relevant  topics  selected  by  you)   and  /  or   Company  news,  information   events  and  promotions     (posted  by  us  or  by  you)  
  • 34. Why outsource this? HealthFit Sherpa saves you time, does the “heavy lifting” -  Saves you time --- program goes on “auto pilot” -  Eliminates risk and learning curve of using these tools -  Updates and adapts as systems evolve -  Assures fresh, frequent content activity -  Executes SEO and tagging -  Provides regular reports
  • 35. HealthFit  Sherpa  Summary   Turnkey social media marketing solution - Low monthly fee: $495* - Simple, powerful, customizable - Dedicated account management Benefits for your business - Higher search engine visibility - More web traffic - More leads - Increased referrals and word-of-mouth - Enhanced connection with customers - More sales * 10% charter discount until July 15 ($345 p/mo)
  • 36. For more information or getting started HTTP://healthfitsherpa.com Bill Pryor bpryor@nci.com 781-254-3677
  • 37. Metrics Reports Blog Activity - unique visits - avg. time on site - page views Traffic sources - organic - facebook - twitter - direct Leads (phone calls) Website traffic Search rank