This document discusses nonverbal communication. It states that nonverbal communication accounts for 93% of the message received by listeners. Over 65% of social meaning is communicated nonverbally. Nonverbal communication can be intentional or unintentional, ambiguous, primary, continuous, and multichanneled. It functions to provide information, regulate interaction, express emotion, present an image, and express power/control. The main types discussed are kinesics, paralanguage, vocal interference, spatial usage, and self-presentation cues. Culture and gender can influence nonverbal signals. Improving nonverbal skills involves being conscious of and matching one's verbal and nonverbal communication.

1. PAPER PRESENTATION ON
NON VERBAL COMUNICATION
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2. Non Verbal
Communication
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3. Verbal Nonverbal
Communicatio Communication
n
Thewords we Bodily actions and
use vocal qualities that
typically accompany
a verbal message
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4. IMPORTANCE OF NON-VERBAL
COMMUNICATION
♦ only 7% of a message’s effect is carried by
words ; listeners receive the other 93% through
non -verbal means - Communication
researcher Mehrabian
 ♦Over 65 percent of the social meaning of the
messages we send to others are communicated
non-verbally.
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5. “What you are speaks
so loudly that I cannot
hear what you say”
-Ralph Waldo Emerson
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6. Characteristics of Nonverbal
Communication
Intentional or unintentional
Ambiguous
Primary
Continuous
Multichanneled
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7. Functions of Nonverbal
Communication
To provide information
To regulate interaction
To express or hide emotion and affect
To present an image
To express power and control
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8. Regulate Interaction
Facial expressions or gestures
that are used to control or
regulate the flow of a
conversation
Microsoft Photo
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9. Express Emotion or Affect
Facial expressions and
gestures that augment
the verbal expression
of feelings
Microsoft Photo
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10. Types of Nonverbal
Communication
 Kinesics
 Paralanguage
 Vocal interferences
 Spatial Usage tthiing
y h ng
 Self-presentation E v e rry p t
E ve e pt
cues e xc e
e xc s!
worrd s !
e wo d
tth e
h
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11. Kinesics
Eye Contact
Facial expressions
Emoticons
Gesture
Posture
Touch
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12. Touch
Touching and being
touched are essential
to a healthy life
Touch can
communicate power,
empathy,
understanding
Microsoft Photo
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13. Paralanguage
Pitch
Volume
Rate
Quality
Intonation
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14. Vocal Interferences
Extraneous sounds or words
that interrupt fluent speech
◦ “uh,” “um”
◦ “you know,” “like”
Place markers
Filler
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15. Spatial Usage
Proxemics
◦ Intimate distance
◦ Personal distance
◦ Social distance
◦ Public Distance
Territory
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16. Personal Space at Work
Your office
Your desk
A table in the
cafeteria that you
sit at regularly
Microsoft Photo
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17. Color Influences Communication
Yellow cheers Red excites Blue comforts
and and and
elevates moods stimulates soothes
In some In some
cultures cultures
black suggests white suggests
mourning purity
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18. Self-Presentation Cues
Physical Appearance
Time (Chronemics)
Olfactory Communication
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19. Self-Presentation
What message
do you wish to
send with your
choice of clothing
and personal
Microsoft Photo
grooming?
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20. Time
How do we manage
and react to others’
management of time
◦ duration
◦ activity
◦ punctuality
Microsoft Photo
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21. Cultural and Gender Variations
Kinesics
Paralanguage
Proxemics and Territory
Olfactory Communication
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22. Nonverbal
Vary from culture to
Signals
culture
Microsoft Photo
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23. What does this symbol mean to you?
In the United States it is a
symbol for good job
In Germany the number one
In Japan the number five
In Ghana an insult
In Malaysia the thumb is used
to point rather than a finger
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24. Improving Nonverbal Communication
Skills
•When sending messages
• Be conscious of nonverbal behavior
• Be purposeful in use of nonverbals
• Make sure nonverbals are not distracting
• Match verbal and nonverbal communication
• Adapt to the situation
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25. Improving Nonverbal Communication
Skills
•When receiving messages
• Don’t automatically assume
• Consider gender, culture and individual
differences
• Pay attention to all aspects of nonverbal
communication
• Use perception checking
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26. Teachers should be aware of nonverbal behavior for
three major reasons:
An awareness of nonverbal behavior will
allow you to become better receivers of
students' messages.
You will become a better sender of
signals that reinforce learning.
This mode of communication increases
the degree of the perceived psychological
closeness between teacher and student.
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27. Creating a climate that facilitates
learning and retention demands
good nonverbal skills.
THANK YOU
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