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ORGANIZATIONAL
BEHAVIOUR (OB)
UNIT I
What is OB?
• A field of study that investigates the impact that
individuals, groups, and structure have on behaviour
within organizations, for the purpose of applying such
knowledge toward improving an organization's
effectiveness
• OB "studies three determinants of behaviour in
organizations: INDIVIDUALS, GROUPS, AND STRUCTURE
• OB applies the knowledge gained about individuals,
groups, and the effect of structure on behavior in order
to make organizations work more effectively"
Contributing Disciplines
• Organizational Behaviour is an applied
behavioural science that is built upon
contributions from a number of behavioural
disciplines
– Behavioural science is the systematic analysis and
investigation of human and animal behaviour
through controlled and naturalistic observation,
and disciplined scientific experimentation.
• The predominant areas are psychology,
sociology, social psychology, anthropology,
and political science
Contribution of Psychology
• The Science that seeks to measure, explain, and
sometimes change the behaviour of humans and
other animals
• Psychologists concern themselves with studying
and attempting to understand individual
behaviour
• Those who have contributed and continue to
add to the knowledge of OB are learning
theorists, personality theorists, counselling
psychologists, and, most important, industrial
and organizational psychologists
Contribution of Sociology
• The study of people in relation to their fellow
human beings
• Whereas psychologists focus their attention
on the individual, sociologists study the
social system in which individuals fill their
roles
– Sociology studies people in relation to their
fellow human beings
Contribution of Social Psychology
• An area within psychology that blends
concepts from psychology and sociology and
that focuses on the influence of people on
one another
• An area within psychology, blending
concepts from both psychology and sociology
Contribution of Anthropology
• The study of societies to learn about human
beings and their activities
• Anthropologists’ work on cultures and
environments, has helped to understand
differences in fundamental values, attitudes,
and behaviour among people in different
countries and within different organizations
Contribution of Political Science
• The study of the behaviour of individuals and
groups within a political environment
– Areas of concern here include structuring of
conflict, allocation of power, and how people
manipulate power for individual self-interest
Challenges for OB
• Responding to Globalization
• Managing Workforce Diversity
• Improving Quality and Productivity
– Re-engineering
– Total Quality Management
• Improving People Skills
• Empowering People
• Coping with temporariness
• Stimulating Innovation and Change
• Inculcating an Ethical Code of Conduct &
Improving Ethical Behaviour
Employee Characteristics affecting
Behaviour
– Age
– Gender
– Marital Status
– Tenure (Duration of stay in an organization)
– Ability (Capacity)
– Intellectual Abilities (number aptitude, verbal
comprehension, perceptual speed, inductive reasoning,
deductive reasoning, spatial visualization, and Memory)
– Physical Abilities (specially for successfully doing less skilled
and more standardized jobs)
– Ability-Job Fit (Directing attention at interaction of both -
the employee's abilities and the ability requirements of the
job)

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Introduction to Organization Behaviour

  • 2. What is OB? • A field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness • OB "studies three determinants of behaviour in organizations: INDIVIDUALS, GROUPS, AND STRUCTURE • OB applies the knowledge gained about individuals, groups, and the effect of structure on behavior in order to make organizations work more effectively"
  • 3. Contributing Disciplines • Organizational Behaviour is an applied behavioural science that is built upon contributions from a number of behavioural disciplines – Behavioural science is the systematic analysis and investigation of human and animal behaviour through controlled and naturalistic observation, and disciplined scientific experimentation. • The predominant areas are psychology, sociology, social psychology, anthropology, and political science
  • 4.
  • 5. Contribution of Psychology • The Science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals • Psychologists concern themselves with studying and attempting to understand individual behaviour • Those who have contributed and continue to add to the knowledge of OB are learning theorists, personality theorists, counselling psychologists, and, most important, industrial and organizational psychologists
  • 6. Contribution of Sociology • The study of people in relation to their fellow human beings • Whereas psychologists focus their attention on the individual, sociologists study the social system in which individuals fill their roles – Sociology studies people in relation to their fellow human beings
  • 7. Contribution of Social Psychology • An area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another • An area within psychology, blending concepts from both psychology and sociology
  • 8. Contribution of Anthropology • The study of societies to learn about human beings and their activities • Anthropologists’ work on cultures and environments, has helped to understand differences in fundamental values, attitudes, and behaviour among people in different countries and within different organizations
  • 9. Contribution of Political Science • The study of the behaviour of individuals and groups within a political environment – Areas of concern here include structuring of conflict, allocation of power, and how people manipulate power for individual self-interest
  • 10. Challenges for OB • Responding to Globalization • Managing Workforce Diversity • Improving Quality and Productivity – Re-engineering – Total Quality Management • Improving People Skills • Empowering People • Coping with temporariness • Stimulating Innovation and Change • Inculcating an Ethical Code of Conduct & Improving Ethical Behaviour
  • 11. Employee Characteristics affecting Behaviour – Age – Gender – Marital Status – Tenure (Duration of stay in an organization) – Ability (Capacity) – Intellectual Abilities (number aptitude, verbal comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial visualization, and Memory) – Physical Abilities (specially for successfully doing less skilled and more standardized jobs) – Ability-Job Fit (Directing attention at interaction of both - the employee's abilities and the ability requirements of the job)