Amplifying Customer Value through Business Transformation
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The document discusses Avaya's business transformation efforts around four common threads: services, mobility, application enablement, and networking and fabric switching. It focuses on how Avaya is using technologies like private cloud services, collaboration platforms, virtualization, and software-defined networking to improve customer value by reducing costs and complexity while improving scalability, security, and speeds. The transformation aims to move from an inefficient legacy network model to a next generation approach based on a virtual fabric with simplified provisioning and services.
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Amplifying Customer Value through Business Transformation
- 1. Amplifying Customer Value through Business Transformation Pierre-Paul Allard SVP, Worldwide Sales and President Global Field Operations
- 3. 3
- 4. Four Common Threads SERVICES NETWORKING & FABRIC SWITCHING APPLICATION ENABLEMENT MOBILITY
- 5. Services Avaya Private Cloud Services Reduce cost / complexity Improve infrastructure scalability Free up critical development resources SERVICES
- 6. Mobility Voice/Video/Data Collaboration Pervasive BYOD Single client multi-platform Increased utilization of video platforms Unified clients MOBILITY
- 7. Application Enablement Collaboration Environment Application Enablement Infrastructure / Applications APPLICATON ENABLEMENT
- 8. Networking Fabric and Switching Virtualize Software Defined Architecture Protect Infrastructure Applications Security Speed Cost NETWORING FABRIC & SWITCHING
- 9. Services
- 10. Mobility
- 12. Application Enablement – Collaboration Environment Personal Assistant and Seamless Transfer Snap-ins
- 13. Networking and Fabric Switching
- 14. The Old Network Model Doesn’t Work Anymore Inefficient Legacy Model Hierarchical model 802.1 Multi- Protocols Complexity PIM Complex Nodal provisioning Next Generation Model Virtual Fabric OAM Avaya Fabric Connect 802.1 ONE Protocol Simple end-to-end services
- 15. First THE BYOD Olympics IP-Video Olympics Fabric Olympics First Free Wi-Fi 15
- 16. Technology Innovation and Evolution 20 msec to recovery 2 clicks to the secure zone 0.3 sec for Web postings of results Secure and mobile policy-based guest access Reliable IPTV and enhanced QoE 0 to 40,000+ BYOD users in one day
- 17. Summary Change is good – embrace it! Collaboration is not your grandmother’s old oven any more! THANK YOU
- 18. 18 Imagine what we can do!
Editor's Notes
- APPLICATION ENABLEMENT Call up our head of Engineering, SVP Gary Barnett. So Gary, what is application enablement? (Flip slide)
- APPLICATION ENABLEMENT - COLLABORATION ENVIRONMENT “Personal Assistant” and “Seamless Transfer” user case Challenge keeping up with different types of meetings on the go (bridge numbers, host keys, passwords) Gary introduces Personal Assistant Click, first image appears Talk about the value proposition (one conference number, no need to remember anything else, quick voice guided setup) Perfect to get on a conference call in car on the way to work Click, second image appears (hands-free, voice guided) Discuss problem of dropping voice call on phones and rejoin on desktop as video calls when walking from car to office Gary introduces Seamless Transfer Click, third image appears Plantronics proximity kicks in when in the office. Voice call on phone seamlessly transfers to his desktop as a video Scopia call; voice call on phone drops off. (no need to rejoin meeting, no drop calls) Perfect solution for business professionals who are in meetings all day and constantly on the go (Pierre-Paul thanks Gary)
- NETWORKING AND FABRIC SWITCHING When we talk about Cloud, Mobility, Infrastructure and Applications, they all require a solid network infrastructure and foundation to become an architecture for Collaboration. To help me tell you more about that, let me ask the king of the Fabric, Mr. Networking himself, Jean Turgeon, or JT, to come out and join me. JT, so why would people focused on Collaboration, voice and video, care about networking? (Flip slide)
- The Old Network Model Doesn’t Work Anymore We have some very exciting thing happening with our Fabric Connect. Technology eliminates root cause of the headaches Another capability within the network is required a protocol is layered on top. As # protocols gets larger - the more complex and unstable the network gets. Fabric Connect eliminates all these layers and protocols but enables all the capabilities. L2 services, L3 services, routing and multicast services with a single technology. Benefits: simpler network designs, management and configuration; faster network recovery times Diagram on left a simple network. Other networks are more complex shown Other vendors fabric solutions are only replacing the grey and blue boxes (legacy L2 protocols) We are currently the only vendor in the industry today that can also replace L3 services, routing and multicast.
- AVAYA OLYMPIC FIRSTS Key Points: Avaya is the proud sponsor of the 2014 Winter Games in Sochi Russia. This is an interesting honor. On one hand, it is a tremendous opportunity, on the other hand, our network will be in the world’s largest glass house. This Olympic event supported: 3 billion TV viewers 25,000 volunteers 3,000 reporters and media personnel vying for network services Billions of internet customers This honor, however, wasn’t earned in the RFP. This honor was earned in 2010 in Vancouver, Canada. We were the sole provider for what was dubbed the first “All IP games”. The games went off flawlessly. First BYOD/Guest environments in the world 40,000 “guests” WLAN mainstream (80%) Villages to Venues First IPTV – Converged Multicast First Fabric Olympics First free Wi-Fi for Olympic Committee Virtual Data Center design Secure Virtual Services (Virtualization) Distributed L2/L3 Virtual Design Achieve scale with security
- TECHNOLOG INNOVATION AND EVOLUTION No notes
- SUMMARY Know and understand the reasons behind the change Embrace change that comes from market inflection points And ACT upon the business transitions , that come with the changes. Hope one day my mom buys a bigger oven or makes a smaller meatloaf! (Flip slide)