The service management industry has a challenge in deploying, maintaining and extending workflow based environments that consolidate information across all user types, departments and lines of business areas. All too frequently we see an environment today that consists of too many systems, dis-jointed processes and poor collaboration.
View this presentaition to learn how BMC ITSM solutions build concepts, such as, extensibility, automation, and collaboration directly into the technology platform to help companies overcome challenges faced by many service management organisations.
HA is the ability of a system to survive during component failure. HA can range from very a expensive zero downtime solution with massive physical redundancy to a less expensive solution that accepts some downtime possibly involved manual failover of components.
HA is the ability of a system to survive during component failure. HA can range from very a expensive zero downtime solution with massive physical redundancy to a less expensive solution that accepts some downtime possibly involved manual failover of components.
BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset ManagerJon Stevens-Hall
Session Description:
Corporate IT is rapidly evolving as the technology landscape changes. In this presentation, Jon Hall, Lead Product Manager for ITAM at BMC, argues that asset management is becoming an ever-more critical factor in managing that change. Far from being a “custodian of spreadsheets,” the IT asset manager is uniquely positioned to observe, oversee, manage, and influence the make-up of the next generation service environment. The presentation will explore some of the biggest technology changes impacting business IT, and explore how a cross-functional and informed ITAM function can help the business to get the best from them.
Every IT asset has at least one local, privileged login account. This includes workstations, servers, network devices, databases, applications and more. Some assets also have privileged accounts used to run services or authenticate one application to another.
Passwords for privileged accounts are used to install software, manage the device and perform technical support functions. They are often “all powerful,” having unlimited access to system functions and data. Consequently, compromise of privileged passwords is effectively compromise of the device.
Secure management of access to privileged accounts is essential to IT security. This document identifies technical challenges and offers solutions for effectively managing large numbers of sensitive passwords.
La sfida delle compliance e della riduzione dei costi applicando in modo sistematico l'efficacia della gestione del ciclo di vita del software
Fausto Wiget, HP Software Professional Services Consulting Manager ITSM
How to maximise the benefit of your software costs in compliance with the software licence agreements?
How an enhanced software asset management can help optimizing your IT costs?
These slides--based on the webinar featuring Steve Brasen, research director at leading IT analyst firm Enterprise Management Associates (EMA)--reveal key findings from research on privileged access management (PAM). The slides also provide actionable guidance on the most effective PAM approaches to address today’s existing and emerging security challenges.
Many companies completely rely on computer systems to run the day to day business operation. But do they know if their technology is appropriate for their business or a cost effective solution? Generally speaking a small business can cut costs and maximize productivity by implementing an IT support solution that is tailor made for the business using the latest technological systems.
In this presentation we will be discussing the business benefits for data centre power and environmental monitoring and practical steps you can take to reduce risk and increase efficiency. Richard May bio.: Richard May is the Data Centre Power SME and Country Manager for Raritan UKI and Nordics. With over 17 years’ data centre experience, specialising in rack monitoring, metering and control, Richard works to support Raritan customers and partners; helping to maximise the efficiency of their existing data centres, and developing strategies for their new facilities.
BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset ManagerJon Stevens-Hall
Session Description:
Corporate IT is rapidly evolving as the technology landscape changes. In this presentation, Jon Hall, Lead Product Manager for ITAM at BMC, argues that asset management is becoming an ever-more critical factor in managing that change. Far from being a “custodian of spreadsheets,” the IT asset manager is uniquely positioned to observe, oversee, manage, and influence the make-up of the next generation service environment. The presentation will explore some of the biggest technology changes impacting business IT, and explore how a cross-functional and informed ITAM function can help the business to get the best from them.
Every IT asset has at least one local, privileged login account. This includes workstations, servers, network devices, databases, applications and more. Some assets also have privileged accounts used to run services or authenticate one application to another.
Passwords for privileged accounts are used to install software, manage the device and perform technical support functions. They are often “all powerful,” having unlimited access to system functions and data. Consequently, compromise of privileged passwords is effectively compromise of the device.
Secure management of access to privileged accounts is essential to IT security. This document identifies technical challenges and offers solutions for effectively managing large numbers of sensitive passwords.
La sfida delle compliance e della riduzione dei costi applicando in modo sistematico l'efficacia della gestione del ciclo di vita del software
Fausto Wiget, HP Software Professional Services Consulting Manager ITSM
How to maximise the benefit of your software costs in compliance with the software licence agreements?
How an enhanced software asset management can help optimizing your IT costs?
These slides--based on the webinar featuring Steve Brasen, research director at leading IT analyst firm Enterprise Management Associates (EMA)--reveal key findings from research on privileged access management (PAM). The slides also provide actionable guidance on the most effective PAM approaches to address today’s existing and emerging security challenges.
Many companies completely rely on computer systems to run the day to day business operation. But do they know if their technology is appropriate for their business or a cost effective solution? Generally speaking a small business can cut costs and maximize productivity by implementing an IT support solution that is tailor made for the business using the latest technological systems.
In this presentation we will be discussing the business benefits for data centre power and environmental monitoring and practical steps you can take to reduce risk and increase efficiency. Richard May bio.: Richard May is the Data Centre Power SME and Country Manager for Raritan UKI and Nordics. With over 17 years’ data centre experience, specialising in rack monitoring, metering and control, Richard works to support Raritan customers and partners; helping to maximise the efficiency of their existing data centres, and developing strategies for their new facilities.
Capacity Optimisation: Use what you have. Buy what you need: Jim Waring, BMC ...BMC Software
Do you know which resources you already own are actually being used? How do you know what additional resources you need? Before you can plan and budget for additional infrastructure resources, you need to know what you have, what you are using, and how well your IT services are running on those existing resources.
This presentation will discuss how you can cost-effectively right-size your IT infrastructure to meet the changing needs of your business.
Discover how you can unify management of your mainframe as part of your overall IT infrastructure to support the growing number of mobile to mainframe apps. Combine single pane of glass visibility with proven enterprise scale management and real time insight to quickly triage, correct and automate performance corrections before they become problems. Hear how continued advancements to CA infrastructure management solutions will help you transform from reactive to proactive and deliver a continuously outstanding customer experience every time an application touches your mainframe.
For more information, please visit http://cainc.to/Nv2VOe
Why cloud computing:
Cloud computing can be a cheaper, faster, and greener alternative to an On-premises solution. Without any infrastructure
investments, you can get Powerful software and massive computing resources quickly—with lower Up-front costs and fewer
management headaches down the road. Cloud-based solutions when evaluating options for new IT deployments Whenever a
secure, reliable, cost-effective cloud option exists. Shifting your agency into the cloud can be a big decision, with many
Considerations. This guide is the first in a series designed to help you Get started. The most important is the right choice
software as a service as a service, infrastructure as a service, and platform as a service or hybrid cloud. While addressing
administration goals of scalable, interactive citizen Portals. The cloud can also help your agency increase collaboration across
Organizations, deliver volumes of data to citizens in useful ways, and reduce IT costs while helping your agency focus on
mission-critical tasks. Plus, the Cloud can help you maintain operational efficiency during times of crisis.
http://docplayer.net/search/?q=assem+abdel+hamed+mousa
http://www.ipoareview.org/wp-content/uploads/2016/05/Statement-by-Dr.Assem-Abdel-Hamied-Mousa-President-of-the-Association-of-Scientists-Developers-and-FacultiesASDF.pdf
Taking the Next Step in CTRM Cloud SolutionsCTRM Center
In the last decade, a quiet revolution has occurred within the E/CTRM (Energy/Commodity Trading and Risk Management) software category as vendors and users have increasingly adopted the cloud-computing model. This move has been driven by demand largely for more affordable E/CTRM software as reflected by a lower total cost of ownership. Increasing regulatory and shareholder scrutiny has meant that even smaller commodity traders need to abandon spreadsheets and similar unstructured and difficult to audit tools in favor of more robust solutions. However, even the smallest of commodity trading companies has pretty broad and complex requirements meaning that they actually still require a fully-fledged application to meet their needs, but one that fits within a budget that reflects the size of their business.
In recent years, consumer and business cloud-based applications have begun to catch on and that familiarity does seem to have benefited the E/CTRM in the cloud market as well, as customers are now much more familiar with the benefits than they were 5 years ago. It is important to note that it’s not just the smaller commodity traders that see the potential benefits of a cloud-based solution either. Recent ComTech research suggested that, in general, all buyers of E/CTRM software are increasingly open to considering alternatives to the traditional “on premises” implementation model. While a small, but committed, minority continue to resist anything but the traditional on-premises implementation approach, the overwhelming majority of respondents will consider cloud deployment for a variety of vertical application areas in and around commodity trading.
This presentation provides information and tips to assist accountants and audits in introducing cloud technologies into their business. Auditflow - www.auditflow.com - offers a range of innovative audit compliance solutions. Mediasphere - www.mediasphere.com.au - builds websites and client portals for accountants and auditors globally.
Contact Tony Carrucan on tonyc@mediasphere.com.au for more information
Webinar - Is your Web Application Performance Doomed?Compuware APM
Is your Web Application Performance Doomed?
How issues with browsers, cloud services, third-party providers, the Internet, and your data center can impact your performance – and what you can do about it.
Delivery of applications to your users has rapidly evolved into a complex Web application delivery chain that spans from your data center to the myriad combinations of browsers that run on your users' devices.
However, Application Performance Management tools have not kept up with this evolution.
You probably use single-perspective monitoring tools that are hampered by blind spots across the Web application delivery chain and cannot provide end-user or business transaction perspectives. Point solutions cannot work together to isolate the root cause of problems inside or outside the firewall, quantify the business impact, or help in rapidly fixing high priority issues.
Relying on these tools often results in internal war room and blame game sessions and even more importantly end-user frustration, lost revenues, a tarnished brand, and increased costs.
What's needed is a new APM strategy - one that unifies active and real-user monitoring to give you complete First Mile (data center) to Last Mile (end user) visibility and diagnostics.
Join Forrester Vice President, Principal Analyst, Jean-Pierre Garbani and Compuware Gomez CTO, Imad Mouline, to learn strategies and best practices for eliminating blind spots across the Web application deliver chain.
In this session, the application performance management experts will discuss:
• Complexities of today's application deliver and the impact on IT and business
• Evolution of APM and limitations of today's APM tools
• Best practices for unifying your APM strategy
The internet has enabled different delivery models for business software, such as Software as a Service (SaaS). The emergence of this model has led to an important decision for many companies: whether to “buy” on-premise software or “rent” their technologies through a SaaS vendor.
Plasma is a leading platforms and solutions provider with an international reputation for its IoT/M2M, business process automation and workflows, and Big Data Visualization platforms. With Plasma, your company can seamlessly connect to all data sources, store and visualize critical Big Data, and optimize business workflows through event management and automation.
Flip the Switch On Continuous DeliveryBMC Software
Read insight from13 industry leaders of how adopting automation and implementing Continuous Delivery (CD) within the production schedule, DevOps teams can release higher quality software more quickly. Learn more about how to flip the switch to Continuous Delivery in our latest ebook: http://www.bmc.com/forms/jobs-as-code-continuous-delivery-devops-ebook.html?cid=sc-DBA_DevOps_Innov_FC_SC_Top_Rank_DevOps_eBook-ND-03-f-05252017&cc=sc&elqcid=3082&sfcid=70114000002L2gB&emid=3153
Remedyforce helps General Dynamics meet ever-changing user needsBMC Software
This TechValidate Case Study shows how General Dynamics chose Remedyforce cloud service management over ServiceNow. It explains how chose Remedyforce, what ITIL features they use (Self Service
Service Catalog / Service Requests, Knowledge Management, Incident Management, Dashboards and reporting
Configuration Management (CMDB), )and the benefits they received.
This TechValidate Case Study shows how Tribal Education chose Remedyforce cloud service management over ServiceNow. It explains how Tribal Education chose Remedyforce, the importance of being native to the Salesforce platform, what ITIL features they use (Self Service, Service Catalog / Service Requests, Knowledge Management, Incident Management, Dashboards and reporting, Configuration Management (CMDB), )and the benefits they received.
Are you ready to launch a digital workplace initiative at your organization? Learn from top thought leaders across HR, IT, and Operations on how to accelerate employee engagement and productivity. Download our full eBook to learn more about the process, technology, and cultural shifts necessary for achieving greater employee productivity and engagement.
How Will Your Cloud Strategy Impact Your Cyber Strategy?BMC Software
Digital transformation initiatives are forcing organizations to rethink their cybersecurity strategies. BMC and Forbes Insights conducted a security survey among more than 300 C-level executives around the globe to examine today’s biggest cybersecurity threats and new security models being pursued to fill the gaps.
The Power of Monitoring Studio in TrueSightBMC Software
With TrueSight and Monitoring Studio you can incorporate just about any data – including the weather – in to TrueSight Operations Management and correlate the data to events! The weather can have a big impact on the stability of your IT Infrastructure and now you don’t have to worry about turning to your local weather app for the latest update from Mother Nature. With Truesight + Monitoring studio you can track any data you’d like, even when the next heat wave may be a threat to your data center.
MasterCard Optimizes Big Data Management with BMC High Speed Utilities for DB2® BMC Software
Global payment industry leader MasterCard operates the world’s fastest payment processing network, employing 11,300 people. Kate Kavanaugh, senior data engineer at MasterCard, explains how her team implemented BMC High Speed Utilities for DB2 to effectively handle the increasing amounts of data for her IBM® DB2® environment. High Speed Utilities for DB2 with Next Generation Technology handles a wide range of data management tasks more efficiently without taxing DB2 resources. In addition, the utilities offer full availability, even while performing maintenance reorganization. To learn more about High Speed Utilities for DB2, please visit http://www.bmc.com/it-solutions/high-speed-utilities-db2.html.
About BMC
BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82% of the Fortune 500 and serves more than 10,000 customers worldwide. Learn more at www.bmc.com.
Digital Transformation Playbook: Guide to Unleashing Exponential GrowthBMC Software
BMC, the global leader in IT solutions for the digital enterprise, has teamed with PSFK, one of the world’s leading think tanks, to develop The Digital Transformation Playbook. This guide provides key insights and actionable steps for business executives and public sector organizations to follow as they seek to enhance customer experiences, processes, and business models through digital transformation. To download a complimentary copy of The Digital Transformation Playbook, visit http://www.bmc.com/playbook.
Salesforce Lightning Process Builder IS the next-generation workflow toolBMC Software
Providing added flexibility and more power, combining what would have been multiple workflow rules into a SINGLE process. Salesforce Lightning Process Builder is a point and click graphical interface that provides a canvas for administrators to quickly and easily create workflow that used to require complex Apex coding. It has opened the door for administrators to design straightforward workflow that can create and/or update related records, including child records.
Remedyforce Localization and TranslationBMC Software
Remedyforce Service Management and Help Desk on the Salesforce App Cloud platform can be customized to specific languages, translated. Remedyforce can also be customized to assign translators to languages, create translations for customizations you’ve made to your Salesforce organization, and override labels and translations from managed packages. Everything from custom picklist values to custom fields can be translated so your global users can use all of Salesforce in their language.
This presentation will help you with making Remedyforce your own, from changing field labels, to changing the tiles for Self Service, there is a lot of power behind the Translation Workbench within Salesforce.
Salesforce and Remedyforce ISV Tech Talk: Pushing New Versions of your AppBMC Software
BMC Remedyforce was asked to present at Dreamforce 2015 on our seamless upgrades to thousands of users using the Salesforce App Cloud Push mechanism. Remedyforce is seen as a leader in the IT Service Management and Help Desk SaaS markets. Remedyforce help desk and service management is built on Salesforce and integrates with Service Cloud and other Salesforce App Cloud and AppExchange apps. Learn more: http://www.bmc.com/remedyforce
Data Migration for Remedyforce SaaS Help Desk and High-Speed Digital Service ...BMC Software
Today we will be looking at migrating data into Remedyforce- a SaaS help desk solution in the cloud. Remedyforce is built on Salesforce App Cloud for IT Service Management. We will consider The movement of data from an existing IT service management or help desk system (legacy or prior) to a new high-speed IT service management that is built on the Salesforce App Cloud. You can deliver better more thorough digital services if you migrate the right data over.
Data Segregation for Remedyforce SaaS Help Desk and High-Speed Digital Servic...BMC Software
Today we will be looking at record level data segregation for a SaaS help desk solution in the cloud- Remedyforce. Remedyforce is built on Salesforce App Cloud for IT Service Management. This functionality will allow us to filter access at the record level. As it pertains to Remedyforce, this means who can see which help desk tickets and more importantly: Who can edit said help desk and service management tickets.
How to Manage MLC Costs to Optimize the MainframeBMC Software
Monthly license charge (MLC) costs are rising, budgets are being squeezed, and requirements for digital business services are exploding. Learn how to overcome the cost management challenges, and take the pain out of your mainframe.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/