Responsible User Empowerment: Enabling Privileged Access Management

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Responsible User Empowerment:
Enabling Privileged Access Management
Steve Brasen
Research Director – Endpoint and Identity Management
Enterprise Management Associates

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Featured Speaker
Steve Brasen, Research Director, EMA
Steve's career at EMA follows 20+ years of “in-the-trenches”
experience in IT systems support, engineering, and management for
high-technology, telecommunications, and financial
institutions. Steve's primary focus area at EMA is on endpoint
management topics including enterprise mobile management, client
lifecycle management, desktop virtualization, and workspace
management

Logistics
An archived version of the event recording will be
available at www.enterprisemanagement.com
• Log questions in the chat panel located on the lower
left-hand corner of your screen
• Questions will be addressed during the Q&A session
of the event
QUESTIONS
EVENT RECORDING

Research Sponsors

Agenda
• Understanding Privileged Access
Management (PAM)
• Research and Methodology
• Requirements and Challenges to
Enabling Privileged Access
• PAM Approaches and Solutions
• Conclusions

Understanding Privileged Access Management (PAM)
• Today’s workforces are demanding unprecedented access rights to perform
privileged tasks on enterprise IT resources, including:
 Servers
 Endpoint devices
 Applications
 Data
 IT services
• Enterprise policies most frequently take a back seat to convenience and expediency

• Traditional methods for enabling privileged access are no longer sustainable
 Principally focused on password
management
 Resulted in an “all or nothing” approach
to authorizing privileged access
 Bestowed untrained individuals with the
power to affect business production
systems
 Lacked accountability
 Violated SLAs, regulatory compliance,
and other enterprise policies

• PAM best practices and solutions were developed to ensure the responsible delegation
and governance over privileged accounts and services.
• Key components of a PAM strategy should include:
 Identification of privileged access users
and accounts
 Recording, alarming, and auditing of
privileged access use
 Authorization and approval processes for
granting privileged access
 Restriction of activities that can be
performed with privileged access
 Limitation of duration of privileged access

Research and Methodology
• EMA conducted primary, survey-based research to identify optimal
approaches to PAM
• Survey Demographics
• 150 respondents
• The majority of respondents were from
North America
• IT managers knowledgeable about their
organization PAM requirements and
solutions
• Respondents were from a wide range of
industry verticals and horizontals

Requirements and Challenges to Enabling Privileged Access
• Indicate the level of importance your organization places on managing
privileged access.
Sample Size: 150

• Which of the following password practices are actively enforced for privileged
accounts in your organization?
Sample Size: 150

• How many violations of your organization’s Privileged Access Management
policy occurred in the last 12 months?
Sample Size: 140
• Average=3.2

• Which of the following occurred due to a violation of your organization’s
Privileged Access Management policy?
Sample Size: 107

PAM Approaches and Solutions
• Which of the following would you consider the most important capabilities to
be included with any enterprise Privileged Access Management solution?
Sample Size: 150

• Indicate how time-consuming each following Privileged Access Management
approaches are or would be for administrators in your organization?
Sample Size: 150

• How confident are you that your organization has identified all privileged
access currently authorized? (by PAM method)
Sample Size: 150

• Do you believe the use of your organization’s current Privileged Access
Management solution/approach results in quantifiable cost saving to the
business?
Sample Size: 150

Conclusions
• Enabling responsible privileged access
has never been more essential to
business operations
• Traditional methods for controlling
privileged access are no longer
sustainable
• A responsible approach to enabling
privileged access ensures only authorized
individual are granted elevated access to
IT services and only for as long as they
actually need them

Question and Answer:
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Responsible User Empowerment: Enabling Privileged Access Management

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