AMB110: IT Asset Management – How to Start When You Don’t Know Where to Start Marcel Shaw Jason Christensen

1. AMB110: IT Asset Management – How to start
When You Don’t Know Where to Start
Marcel Shaw (Sales Engineer) | Jason Christensen (Product Marketing Manager)

2. Sister Sessions
1
2
AMB100 Ivanti Asset Management Suite from the
Ground Up (Tues. 11:00 am)
Ever wonder what the Ivanti IT Asset Management (ITAM) Suite really consists of? Why it’s
important? And how it can benefit you?
AMB400 How to build a Successful IT Asset
Management Program (Wed 4:45 pm)
Strategic business value of IT Asset Management.

3. Asset
Discovery
Asset
Intelligence
Asset
Lifecycle
Reports

4. IT Asset Reports and Dashboards
Who will see reports?
Who Should see Reports?
Relevant Asset Data
IT
Non-IT
IT
Non-IT
Business
Value
IT Metrics

5. What data is needed in reports?
What’s relevant?
What’s not relevant?
IT Asset Reports and Dashboards
Define
Dashboard
Requirements
Who will see reports?
Who should see reports?
Identify non-IT personnel that should
see Asset Reports
How should asset data for Non-IT
management be translated?

6. Business Value Dashboards
Cost Risk Value
Translates IT data to:
Cost Risk Value
TRANSLATES IT DATA TO:

8. The average software audit takes 7.13 months to
complete1
$263,000 is the average true-up cost for
companies with over $50 million in revenue.2
76.4% of organizations admit to over-licensing
in fear of audits

10. IT Asset Reports and Dashboards
“Accurate Reports
are Critical!”
Components
required to Build
Accurate IT Asset
Reports
Asset
Discovery
Asset
Intelligence
Asset
Lifecycle

11. Asset Management Components
Lifecycle Management
 Asset Process
 State Mapping
Asset Discovery
 Auto-Discovery
 Manual input
 Data Center Discovery
Asset Intelligence
 Asset Normalization
 Asset Mapping
 Asset Linking

12. Almost 66% of IT managers admit to not having a
completely accurate record of their IT assets

13. Asset Discovery
Asset Discovery
 Auto-Discovery
 Manual input
 Data Center
Discovery

14.  Discovers Software Details
 Discovers Hardware Details
 Asset Tracking, >Assets
Check-in Often
 Tracks Assets over the Internet
(Cloud)
 Tracks Location
 Eliminates End User Disruption
Discovery
Checklist

15.  Discovers Software Details
 Discovers Hardware Details
 Asset Tracking, >Assets
Check-in Often
 Tracks Assets over the Internet
(Cloud)
 Tracks Location
 Eliminates End User Disruption
Discovers
Software
Details
• End Points
• Datacenter
• Usage

16. Data Center Discovery
Scans IBM products like DB2, Data
Stage, and Websphere --without
having an impact on network
performance or overhead.
Discovery automates
the discovery of on
premise hybrid
cloud
Virtualization environments, including VMware,
Hyper-V, Oracle VM, and IBM Power Virtualization.
Scans Microsoft products --
Agentless,  including SQL
server instances, Active
Directory, and Sharepoint
Servers.

17.  Discovers Software Details
 Discovers Hardware Details
 Asset Tracking, >Assets
Check-in Often
 Tracks Assets over the Internet
(Cloud)
 Tracks Location
 Eliminates End User Disruption
Discovers
Hardware
Details
• Part Numbers
• Make/Model
• Serial numbers

18. Discovers Hardware Details
Laptop
 Warranty
 Hard Drive
Ability to discover an I.T. asset and all
its components.

19.  Discovers Software Details
 Discovers Hardware Details
 Asset Tracking, >Assets
Check-in Often
 Tracks Assets over the Internet
(Cloud)
 Tracks Location
 Eliminates End User Disruption
Asset Tracking, >Assets
Check-in Often
• Asset Inventory is Scheduled
• At least once a week
• If a “change” to the asset is
detected
• Asset Checks-in to Asset
Management database
• Reports changes to DB
• Updates “last scanned date”
record

20. Last Scanned

21.  Discovers Software Details
 Discovers Hardware Details
 Asset Tracking, >Assets
Check-in Often
 Tracks Assets over the Internet
(Cloud)
 Tracks Location
 Eliminates End User Disruption
Tracks Assets over the
Internet (Cloud)
• Asset Checks-in to Asset
Management database
• Reports changes to DB
• Updates “last scanned date”
record

23.  Discovers Software Details
 Discovers Hardware Details
 Asset Tracking, >Assets
Check-in Often
 Tracks Assets over the Internet
(Cloud)
 Tracks Location
 Eliminates End User Disruption
Tracks Location
• GPS
• Intelligence
• I.E. Mapping to subnets

24.  Discovers Software Details
 Discovers Hardware Details
 Asset Tracking, >Assets
Check-in Often
 Tracks Assets over the Internet
(Cloud)
 Tracks Location
 Eliminates End User Disruption
Eliminate End User
Disruption
• Supports Automation
• Does not require VPN for
Remote Assets to Check-in
• Does not allow users to
remove agent software

25. Asset
Discovery
Asset
Intelligence
Asset
Lifecycle
Reports

26. Asset Intelligence
Asset Normalization
Asset Mapping
Asset Linking

27. Garbage In
Reports
Garbage Out

28. Apply Intelligence
Reports
Data
Translation
Services

29. Data Center Intelligence
Builds relationships between applications,
databases, virtualization, clusters, and storage.
The solution must help you understand the
relationship between processes running on
servers, and processes using ports.

30. Normalize Data

31. Normalize Data

32. Normalize Data

33. Normalize Data

34. Asset Mapping

35. Map Assets

36. Map Assets

37. Map Assets

38. Link Assets

39. Asset
Discovery
Asset
Intelligence
Asset
Lifecycle
Reports

40. Process/Lifecycle

41. Process/Lifecycle
 Lifecycle Status
 On Boarding
 Off Boarding

42. Process/Lifecycle
Lifecycle Status
o Current status of devices
o Available Devices
o Devices being serviced
o Devices up for Refresh

43. 69% of employees are more likely to stay with a
company for three years if they experienced
great onboarding. 1

44. Process/Lifecycle
On Boarding
o Automate business processes for new users
o Assign assets using defined logic
o Track and update lifecycle changes
o Link assets to users
o Link assets to cost centers

45. 45
Building an On-Boarding Process
1. Document the Users' Asset Requirements
2. Define Groups/Roles for Authorization
3. Build the Process
4. Design and Build the Form
5. Build the Automated Process

46. Define Groups/Roles for Authorization
Who can Authorize?

47. 47
Document the Users' Asset Requirements
Assets Required Could Depend on the Following:
• Job Title
• Level
• Executive?
• Department

48. On-Boarding Process
• Use a Workflow
Design Tool
• Visio
Build the Process

49. Build the Process

50. 50

51. 51

52. 52

53. 53

54. Process/Lifecycle
Off Boarding
o Creates list of Assets that need to be returned
o Updates Lifecycle of Assets when they are returned
o Notifies asset stakeholders when assets are not returned
o Removes any associated IT accounts
o Cloud
o On Premise

55. 89% of ex-employees are walking away with
their passwords1

56. Building an Off-Boarding
Process
56
1. Disable Network Accounts
2. Disable Building Access
3. Disable and Redirect Email Account
4. Disable Phone Account
5. Disable Corporate Credit Cards
6. Disable Online Accounts
7. Create IT Asset List of Assets to be Returned
8. Create Report

60. Organizations can cut spending on software by
as much as 30% by optimizing application
configuration, recycling software licenses, and
by using SAM tools. 1

61. Summary
∙ Automate the Discovery and Inventory of all HW & SW Assets,
across the DHA Enterprise.
∙ Deliver intelligent reports for; Executive, Budget and Data Call
Reporting.
∙ Planning: Grow visibility into short-term and long-term
planning for upcoming purchases to meet current and future
business requirements.
∙ Consolidate Contracts: Capitalizing on overall buying power
with vendors and purchasing through single volume licensing
contracts, cuts costs on the software purchased.
∙ License Compliance: Report on Software installed – Software
Used – Licensed Software. Reclaim unused software to save
OPEX budget.

62. Complete IT Asset
Management Lifecycle Management
Asset Reports
Asset Discovery
Asset Intelligence
1

63. Slide 62
1 -Marcel Shaw
, 4/26/2017

64. Thank you