Human Factors of XR: Using Human Factors to Design XR Systems
Polycom/Microsoft Solutions Q4 2011
1.
2. Agenda
Polycom and Microsoft Partnership
Polycom Solutions for Microsoft UC
Voice Solutions
Video and Video Content Management Solutions
UC Professional Services
Polycom Solutions for Microsoft Unified Communications November ,2011 2
3. Microsoft and Polycom: A Natural Partnership
Share a vision for business productivity
solutions built on standards-based platforms
that provide open interoperability, flexibility,
and investment protection
Joint Go-to-Market and product development
for current and future Microsoft platform
Together we deliver end-to-end UC solutions
that transform unified communications for our
customers
Polycom Solutions for Microsoft Unified Communications November ,2011 3
4. Microsoft and Polycom: Better Together
Transforming Microsoft solutions into a complete unified
communications platform for enterprises
o Offer a standards-based interoperable suite
o Seamlessly communicate across all media: IM, voice,
video, data
o Span desktops, conference rooms, telepresence
suites, mobile devices, and remote sites
o Provide unique user experiences through
easy-to-use Polycom HD voice and video
o Facilitate presence-aware endpoints
o Enhance real-time collaboration and communication
o Provide more flexibility and operational control
Polycom Solutions for Microsoft Unified Communications November ,2011 4
5. Polycom and Microsoft Platform Integration
Providing critical elements for true end-to-end communication
Lower total cost of ownership through direct integration
and interoperability
Leverage Microsoft infrastructure for simplified management
(Active Directory, SharePoint, Exchange, Office, Lync, Edge Server)
Best user experience
Polycom RealPresence
® ™ Platform
Embedded into workflow Services
Scalable and Management
Universal Video
Collaboration secure
Video Resource Virtualization
Management
Universal Access
and Security
Video Content
Management
Core Networking & Security
Polycom Solutions for Microsoft Unified Communications November ,2011 5
6. Use Cases
Home Office & On the Go Lobbies and Other Conference Rooms
Work Office Common Areas
Real-time/ Immersive Theater
Non-Real-Time Training
Polycom Solutions for Microsoft Unified Communications November ,2011 6
7. Meeting Every Customer’s Requirements
Existing Polycom Customers
• Leverage existing investment
• Activate voice/video for Lync
Considering Lync Implementation
• Unique user experience via CEBP
• Easy Proof of Concept (POC)
Transitioning to Lync
• Leverage existing investment with
RealPresence Platform
Existing Lync Customers
• Extend Lync’s reach for end-to-end
UC communication
Polycom Solutions for Microsoft Unified Communications November ,2011 7
8. Over 40 solutions interoperable with Lync
Polycom Solutions for Microsoft Unified Communications November ,2011 8
9. Choice and Investment Protection
Real-time Voice
a Real-time Video On-Demand Video
• Video content management and
• Purpose-built USB and IP based • Custom-built Lync HD room portal services with SharePoint
phones optimized for Lync system integration
• WiFi and DECT wireless voice • Personal, Room, and Immersive • User-generated content using
solution interoperable with Lync* telepresence system Lync recording
interoperable with Lync
• Diverse cost and performance • Video conference recording
options for desktop phones • RealPresence Platform for through Polycom RealPresence
scalable video collaboration Platform (RMX + RSS4000)
• IP Conference phones
• Video captured through Polycom
enterprise video capture
solutions
• Other video assets
Polycom Solutions for Microsoft Unified Communications November ,2011 9
10. Polycom Voice Solutions
Enabling wireless, desktop, and conference room audio devices
Wireless Voice Desktop Common Area Conference Room
USB and IP Desktop Phones IP Common Area Phone IP Conference Phone
CX 100, CX200, CX300, CX600, CX500 3000
CX700
IP Desktop Phones IP Conference Phone
WiFi Voice VVX 500, VVX 1500 SoundStation Duo,
Spectralink 8400 Series SoundPoint IP 321/331, 335, 450, SoundStation IP5000
DECT 550, 560, 650
Wireless Server 6000
50, 60, 70, handsets Polycom Solutions for Microsoft Unified Communications November ,2011 10
11. Interoperable Voice Solution
Adds choice, cost option, and flexibility
Enables renowned Polycom IP phones for Lync
Provides additional choices in design and price
points
More vertical application support
First enterprise wireless solutions in
Microsoft Lync environment (Wi-Fi and DECT)
Software upgrade only
Lowers migration cost to Lync
Polycom Solutions for Microsoft Unified Communications November ,2011 11
12. Polycom Video Solutions
Enabling a desktop-to-immersive experience
Desktop Conference Room Immersive Theater
RealPresence Immersive
Polycom RPX
RealPresence Desktop RealPresence Room
HDX 4500 Polycom HDX 6000/7000
8000/9000 series
RealPresence Immersive
Polycom OTX, ATX
CX5000 HD CX7000 Polycom Solutions for Microsoft Unified Communications November ,2011 12
13. Microsoft Native Video Endpoints
Polycom CX5000 HD
Collaborative meeting spaces
Small conference rooms/informal table settings
360 degree panoramic video for Lync calls
USB-based device
Polycom CX7000
Address the need for a Lync optimized conference
room experience
Simple UI optimized for a conference room
Ideal for collaborative meeting with video
Enhanced video quality (HD with high-end optics)
Supports Lync Management and Monitoring
Polycom Solutions for Microsoft Unified Communications November ,2011 13
14. Use Case - Polycom CX7000
“Unified communications is not about
saving on travel, it's about using
collaboration as a competitive
advantage to drive company-wide gains
in productivity, efficiency, and
innovation,"
Distributed work groups
Multiple groups of workers can share "We use Polycom telepresence solutions
design, creative, and other types of and Lync everyday in our business. Now,
documents and collaborate actively by bringing the best of both worlds
in their refinement together, we believe the Polycom CX7000
solution will make our highly collaborative
environment even more ubiquitous and
effective.“ JJ Brantingham, Partner and CIO
Sebasta Blomberg & Associates
Polycom Solutions for Microsoft Unified Communications November ,2011 14
15. Polycom RealPresence Video Solution
Best direct interoperability in the industry
Secure
Authentication, Signaling, Media
Presence-based workflow
Lync Enhanced Presence support
Microsoft native codec support
RTV, Lync Online and Ad Hoc MP call support
Federation and firewall traversal
ICE/STUN/TURN support
Simpler management
Lync Call Admission Control
Active Directory access
*Available on HDX Polycom Solutions for Microsoft Unified Communications November ,2011 15
16.
17. RealPresence Platform- Network Effect
With Polycom RealPresence Virtualization Management (DMA)
Realizes reliability and resiliency
SIP to H.323 Gateway
Unprecedented scale Supercluster
Supercluster support for large network
Geographical efficiencies
Distributed bandwidth
WAN bandwidth optimization
Up to 64 bridges per node
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18. MCU Comparison - Different By Design
Microsoft Lync
Integrated into the desktop experience
Only available to native Microsoft clients*
Active Speaker video switching with lowest common
resolution for all participants
Desktop-quality resolutions only
Polycom RealPresence Platform
Simultaneous integration capabilities with multiple
protocols and products
Numerous video layout options
Supports CIF through HD resolutions with video up-
scaling providing the highest resolution per endpoint
Wide-scale resiliency and load-balancing options
Polycom Solutions for Microsoft Unified Communications November ,2011 22
19. Polycom Enhances Lync
Lync Leverage
Lync Server 2010 Lync Server 2010 + Polycom
Centralized. SharePoint-
Audio/Video Recording Local PC Recording integrated, content management
Large Scale Meetings < 250 Enterprise-grade streaming
A/V MCU Capability VGA, Active Speaker High Definition, Hollywood
Squares
A/V Conference Topology All users connect to a single Network Aware, geographical
MCU regardless of location distribution
Lync-compatible SIP only Lync, SIP, H.323, ISDN
Video Interoperability
RTV and H.263 RTV, H.263, H.264, H.264HiP etc
Polycom Solutions for Microsoft Unified Communications November ,2011 23
20. Polycom Video Content Management
Media management, portal services, and delivery
Content Capture Media Management/Portal Services
Video Conference Content Management
RealPresence Media Manager
RSS4000 + RMX
Content Aggregation
Transcoding
Review, Approval
User Generated Content Retention
Lync recording + Storage
RealPresence Media
Manager Lync Utility for
Lync
Room-based appliance
RealPresence
Capture Station streaming
Centralized Video Access
RealPresence SharePoint Portal
Broadcast Producer Polycom Solutions for Microsoft Unified Communications November ,2011 24
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25. Microsoft and Polycom: Better Together
More productivity for everyone through unified collaboration
solutions from Polycom and Microsoft
Open and interoperable
Seamlessly communicate across all
media: IM, voice, video, data
Span on-the-go, home/work office,
conference room, and immersive
theater
Real-time and non-real-time
communication embedded into
business processes
Extensible and flexible platforms
Polycom Solutions for Microsoft Unified Communications November ,2011 29
Editor's Notes
Polycom and Microsoft have a strong strategic relationship Polycom . The strategic relationship entails product developments as well as coordinated GTM initiatives with a focus on providing innovative solutions. We share a vision for business productivity solutions built on standards-based platforms that provide open interoperability, flexibility, and investment protectionTogether, Microsoft and Polycom deliver end to end UC solutions that transform unified communications for our customers“Polycom is the ONLY company offering integrated HD voice and visual communication solutions for Microsoft® Lync™ and other Microsoft UC suites for complete end-to-end UC offering. Named 2011 Unified Communications Innovation Partner of the Year. “Polycom is a strategic UC ally for Microsoft. …UC has been growing rapidly, and the solutions Polycom is working with Microsoft to deliver will further drive the adoption of telepresence and Lync.“Kirk Gregersen GM, Microsoft Lync, Microsoft Corporation ---Offer open and interoperable solutionSeamlessly communicate across all media: IM, voice, video, dataSpan desktops, conference rooms, telepresence suites, mobile devices, and remote suitesEnhanced Mode such as Outlook calendar accessEnhance real-time collaboration and communicationStreamline communications solutions
Slide Objective: Present the impact of transforming Microsoft solutions into a complete UC platform with Polycom devices for enterprises.Why Better Together?Provides broadinteroperability: Standards and documented protocols can help to provide a smoother deployment for customers. IM, Voice, Conferencing, and SIP Trunking services are all combined into one system to connect customers to Lync Server 2010 more quickly. The solution spans across desktops, conference rooms, telepresence suites, mobile devices, and remote sites.Offers the ultimate HD experience: Presence-aware, high definition Polycom voice and video endpoints support business-to-business connectivity with a high-quality user experience.Enhances real-time collaboration and communication: Polycom UC solutions optimized for Microsoft UC environments provide unified, intuitive collaboration solutions that allow individuals and groups to instantly see, hear, and speak with colleagues around the world. The result is improved collaboration; streamlined operations; and faster, more informed decisions.Streamlines communications: Contact people based on their availability and then click to communicate with them in the best way: by email, VoIP, IM, or audio/video/web conferencing.Access all communications with a single sign on and single inbox. Connect with the right person, right now and manage information overload. Provides more flexibility and operational control: Rolling a company’s communication devices into one platform can reduce costs. The communications workloads interoperate with desktop applications, providing more flexibility and operational control. Plus, voice, audio, and web conferencing can decrease third-party carrier spending.Polycom products and Lync Server 2010 usher in a new, connected experience that can transform every communication into an interaction that is more collaborative, engaging, and accessible—anytime, anywhere. A single interface unites voice; IM; and audio, video, and web conferencing into a richer, more contextual offering. Plus, a single identity makes it easier for users to find contacts, check their availability, and connect with them. Lync Server 2010 works consistently with Microsoft Office, enriching the experience of familiar applications like Microsoft Outlook®, Word, SharePoint, and more.
When we speak of UC, customers do not want piecemeal fix or point products that address only small portion of your needs. For UC to be truly “unified” and effective, you need a platform, and that’s what Polycom and Microsoft provide. Polycom RealPresence Platform together with Microsoft Lync and other software UC applications provide elements required to enable end-to-end communications for enterprises.
Speak to the generic communication needs of any enterprise…whether it is healthcare, education, government, or enterprise – they all have the fundamental need for powerful communication and collaboration…unified in the network and unified in the user experience. Example:TEAM COLLABORATION: F5 Networks, Inc., (NASDAQ: FFIV), the global leader in Application Delivery Networking, is helping meet the demands of rapid global expansion by bolstering its UC and video software infrastructure with the Polycom® RealPresence™ Platform, as well as adding RealPresence Mobile and Immersive Telepresence solutions to boost productivity through face to face video collaboration from anywhere.
Your Profile and Benefits We know there are various profiles that define your current UC implementation / not one size fits all for example , are an existing Polycom customer who wants to know the benefits of implementing Lync… Or an existing Lync customer who wants to know the benefits of integrating voice/video communications - of moving up the UC stack Or the customer who is investigating Lync, or has purchased but not yet deployed Lync, who wants to know how to increase the adoption success when they begin the Lync rollout. Depending on your current UC profile, there are certain benefits that pertain to you resulting from the combination of Polycom and Lync is solution or you. We’d like to better understand our UC environment and discuss with you further. (speaker note: Each of these customer profiles will have a different perspective on why the combination of Polycom and Lync is a solution. )--------------------------------------Benefits in general to tailor for various profiles: Offer a standards-based interoperable suiteSeamlessly communicate across all media: IM, voice, video, dataSpan desktops, conference rooms, telepresence suites, mobile devices, and remote sitesProvide unique user experiences through easy-to-use Polycom HD voice and videoFacilitate presence-aware endpointsEnhance real-time collaboration and communicationStreamline communications solutions Provide more flexibility and operational controlBy reducing telephony, conferencing, and IT administration costsBy maximizing individual productivity, and fostering team collaboration
Extending reach of Microsoft Lync 2010 – Polycom Solutions for Microsoft cover a variety of applications and customer use cases…. Transforming Microsoft solutions into a complete unified communications platform for enterprisesPolycom extends reach of Microsoft Lync with industry leading solutions in voice, video and infrastructure.
Talking Points:Polycom has announced the expansion of voice portfolio for Microsoft Lync in Q4 2011. Polycom’s renowned IP phones, across wireless voice, desktop, and conference room phones, interoperate with Lync. This is done through software upgrade,so if you are using Polycom IP phones and you are switching to Lync for voice platform, you can leverage existing Polycom phones for Lync deployment as well. Also, for new customers, we provide additional choices in terms of design and price points. Additionally, the wireless voice capability, for Wi-Fi or DECT handsets, gives Lync users greater mobility, and these handsets fit perfectly for vertical applications such as retail, manufacturing, and healthcare. This makes Lync deployment in those industry specific environment easier.
This graphic shows the Polycom video solution portfolio for Microsoft.Polycom offers a variety of end-to-end solutions—from desktops, to meeting rooms of varying sizes, to board-room types of custom environments, to immersive telepresence suites.Please note that the immersive telepresence solution (RPX, OTX, ATX) is connected through RMX.
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Talking Points: Secure: NTLMv1/2 (authentication), TLS (Signaling), SRTP (media)Direct enhanced interoperabilityPolycom solutions integrate and interoperate with Microsoft Lync directly, without gateways, which translate to simpler management, better user experience, and vastly lowered total cost of ownershipPresence-based workflowLync presence-based communication is embedded to users’ daily workflow. Our solutions support Lync presence.Look for your contacts through Active DirectoryLync presence supported for contact listMicrosoft native codec support Polycom has implemented Microsoft native codec supportSee in HD video resolution with RTV support (720P)--- point-to-point (Lync to HDX or ITP) or multipoint (with RMX)Microsoft Conferencing Protocol (CCCP) for Lync conferencing on AV MCU True end-to-end solutionFrom desktop to conference rooms and immersive telepresence rooms. Better Management CapabilityDirect integration to Lync allows better management, such as Call Admission Control support, to protect quality of calls and network integrity.IT admin can manage bandwidth usage of calls including Polycom video solutions (RMX, HDX, ITP, CX7000) in Lync environment
Users can join calls from any type of deviceSIP desktop callers (Microsoft Lync 2010)3rd party endpointsImmersive Telepresence systemsVoice callersISDN callersEveryone sees and hears each other clearly – no gateways, no extra media cards or servers. The administrator can monitor the call and see all the participants. Other than the administrator, no one knows what data rates, resolution or protocol anyone else is using – and no one else cares. They just simply connect.
This is a snapshot of Lync’s capability and how Polycom enhances Lync. Audio/Video Recording: Recording resides on local drive. With RPMM, user generated content can be published and distributed securely.Large Scale Meetings: A front end server can support up to 250 participants--- Polycom can provide much wider coverage through enterprise-grade streaming. Also, DMA+RMX can support a large number of participants.AV MCU: Lync supports voice-activated active speaker view up to VGA resolution without transcoding. Polycom enhances it to 1080p video (720p for Lync) with full transcoding and continuous presence video.A/V Conference topology: All users connect to a single MCU regardless of location. With DMA, calls can be distributed based on geography.Lync supports H.263 (CIF) and RTV only in Lync-compatible SIP. Polycom extends the experience with multiple signaling protocols, resolutions, and algorithms support.
This graphic shows the Polycom video solution portfolio for Microsoft.Polycom offers a variety of end-to-end solutions—from desktops, to meeting rooms of varying sizes, to board-room types of custom environments, to immersive telepresence suites.Please note that the immersive telepresence solution (RPX, OTX, ATX) is connected through RMX.
Here, point out that Video content management solution is based 100% on Microsoft technologies.Polycom has extensive video content management solution that covers the entire content lifecycle.
Slide Objective: Present the impact of transforming Microsoft solutions into a complete UC platform with Polycom devices for enterprises.Why Better Together?Provides broadinteroperability: Standards and documented protocols can help to provide a smoother deployment for customers. IM, Voice, Conferencing, and SIP Trunking services are all combined into one system to connect customers to Lync Server 2010 more quickly. The solution spans across desktops, conference rooms, telepresence suites, mobile devices, and remote sites.Offers the ultimate HD experience: Presence-aware, high definition Polycom voice and video endpoints support business-to-business connectivity with a high-quality user experience.Enhances real-time collaboration and communication: Polycom UC solutions optimized for Microsoft UC environments provide unified, intuitive collaboration solutions that allow individuals and groups to instantly see, hear, and speak with colleagues around the world. The result is improved collaboration; streamlined operations; and faster, more informed decisions.Streamlines communications: Contact people based on their availability and then click to communicate with them in the best way: by email, VoIP, IM, or audio/video/web conferencing. Access all communications with a single sign on and single inbox. Connect with the right person, right now and manage information overload. Provides more flexibility and operational control: Rolling a company’s communication devices into one platform can reduce costs. The communications workloads interoperate with desktop applications, providing more flexibility and operational control. Plus, voice, audio, and web conferencing can decrease third-party carrier spending.Polycom products and Lync Server 2010 usher in a new, connected experience that can transform every communication into an interaction that is more collaborative, engaging, and accessible—anytime, anywhere. A single interface unites voice; IM; and audio, video, and web conferencing into a richer, more contextual offering. Plus, a single identity makes it easier for users to find contacts, check their availability, and connect with them. Lync Server 2010 works consistently with Microsoft Office, enriching the experience of familiar applications like Microsoft Outlook®, Word, SharePoint, and more.