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Cisco Jabber
SDK Overview
Mags Moran
Product Manager, Clients and Mobility Business Unit
March 2012




© 2011 Cisco and/or its affiliates. All rights reserved.     Cisco Confidential   1
Presence             VM and
     Number one in Enterprise Call Control                               and IM               UM

     Number one in Video
     Number one in Web Conferencing                              Email                           VoIP and
                                                                                                  IP PBX
     Number one in Audio Conferencing
     Number one in Unified Messaging                                    Web and
                                                                                              Video
                                                                         Audio
                                                                                             and TP
                                                                         Conf.




Sources: Synergy Research, Frost & Sullivan, Gartner, Intellicom Analytics, Cisco Q4 2009.
Note: Enterprise Call Control excludes low-end KTS category.

© 2011 Cisco and/or its affiliates. All rights reserved.                                               Cisco Confidential   2
INTEGRATED COLLABORATION EXPERIENCE
                                                            Wide Variety of Collaboration Needs
                                     ANYWHERE                              ANY DEVICE           ANY CONTENT




            Richest Experience                                                                         Secure Intra- and Inter-
              in Any Location                                                                         Company Communications
                                                            Flexible Access        Video Handled as
                                                            from all Clients        Easily as Voice




                                                           Wide Variety of Collaboration Technologies

© 2011 Cisco and/or its affiliates. All rights reserved.                                                             Cisco Confidential   3
All-in-one UC Application                              Collaborate from Any Workspace
    • Presence & IM                                        • PC, Mac, tablet, smartphone
    • Voice, Video, voice messaging                        • On-premises and Cloud
    • Desktop sharing, conferencing                        • Integration with Microsoft Office
© 2011 Cisco and/or its affiliates. All rights reserved.                                Cisco Confidential   4
Cisco Jabber




          Call Control                                       Presence &IM
                                                                                    Meetings     Voice Messaging
                   - SIP -                                     - XMPP -
          Unified                                          • Unified Presence   • WebEx (SaaS)    Unity Connection
       Communications                                      • WebEx Connect      • MeetingPlace
          Manager                                            service (SaaS)

© 2011 Cisco and/or its affiliates. All rights reserved.                                                  Cisco Confidential   5
Client Choice
                                                                 Cisco       3rd Party Clients     UC-enabled
                                                                                                 Web Applications
                                                               XMPP
Standards-based                                               SIP/SIMP
 Interoperable &                                                 LE
    Extensible                                              Dual Protocol       Federations          APIs
                                                           Standards-based


        Flexibility -
        Deployment
         Options
© 2011 Cisco and/or its affiliates. All rights reserved.                                              Cisco Confidential   6
Easily add
                                                           collaboration
                                                           to web
 Voice                Video
                                                           applications
                                                           and business
                                                           processes
IM/Chat Presence



                                                           Leverage web
      Voice mail                                           technologies
                                                           with a small
                                                           browser plugin –
   Web
                                                           no need for a
   Conferencing                                            desktop client

© 2011 Cisco and/or its affiliates. All rights reserved.        Cisco Confidential   7
• Easily and rapidly embed voice, presence, IM, Voicemail and
        WebEx into web applications
 • Exciting technology enabler

 • Opportunity to build products and services built on Cisco
        technology
 • Add incremental value to existing Cisco Products

 • Existing market of Cisco’s significant install base

 • Co-marketing opportunities and activities

 • Unique offering - No other enterprise UC provider has voice, video
        Web plug-in/SDK




© 2011 Cisco and/or its affiliates. All rights reserved.           Cisco Confidential   8
• Example 1: Cisco UC enablement of online desktop and line of business
  applications
• Example 2: Cisco UC enhancing collaboration applications
        • E.g. online mail providers, social media vendors

• Example 3: Cisco UC enablement of custom web 2.0 portals and custom web
  applications
• Example 4: Cisco UC enablement of online email application


  © 2011 Cisco and/or its affiliates. All rights reserved.                Cisco Confidential   9
 Jabber SDK APIs: XMPP (CAXL), Web Phone (AJAX), Video* (PVE)
                •        UC, Collaboration, Video capabilities everywhere
                •        Example only – an ISV or IT Pro could do the project


         Presence
          enabled


          IM / Chat
           enabled


   Click 2 WebEx
       enabled


       Click 2 Call
        enabled


    Click 2 Video*
       enabled
© 2011 Cisco and/or its affiliates. All rights reserved.                        Cisco Confidential   10
 Jabber SDK APIs: XMPP (CAXL) and Web Phone (AJAX)
                •        Presence and UC capabilities throughout the application
                •        Cisco on Cisco Integration


         Presence
          enabled


          IM / Chat
           enabled


   Click 2 WebEx
       enabled


       Click 2 Call
        enabled




© 2011 Cisco and/or its affiliates. All rights reserved.                           Cisco Confidential   11
•     Cisco QUAD uses the Jabber
      SDK APIs!
            Real-time Collaboration
            Non-real-time blogs, posts,
            discussions

•     User Capabilities
            View presence
            Click 2 call
            Click 2 IM
            Click 2 Webex
            Click 2 Video* (1H2012)

•     User Interface
            Contact Name Card
            UC barlet                                             UC function exposed       Chat   Call        Webex
                                                               in contact card and barlet

       QUAD Flash Demo: http://www.cisco.com/assets/prod/col/vid/quad-comm.mp4

    © 2011 Cisco and/or its affiliates. All rights reserved.                                              Cisco Confidential   12
 Jabber SDK APIs: XMPP (CAXL), Web Phone (AJAX), Video* (PVE)
                •        Compelling search and connect : real-time collaboration within corporate directories
                •        User Capabilities: Presence, Click 2 Call / IM / WebEx today, Click 2 Video* (1H2012)


         Presence
          enabled


          IM / Chat
           enabled


   Click 2 WebEx
       enabled


       Click 2 Call
        enabled


    Click 2 Video*
       enabled
© 2011 Cisco and/or its affiliates. All rights reserved.                                            Cisco Confidential   13
• Cisco UC Enable Gmail and Google
                                                                         Apps for Business
                                                                       • Cisco Jabber APIs
                                                                          Web Softphone (AJAX)
                                                                          IM / Presence (CAXL)
                                                                       • User Capabilities
                                                                          View Presence
                                                 Corporate Directory
                                                  Presence and IM
                                                                          Click 2 IM
                                                  gadget enabled.         Click 2 Call
                                                                       • Deployment Requirement
                                                       Corporate          Corporate VPN active session
                                                       Softphone
                                                     Gadget enabled    • Flash Demo: Completed Integration
                                                                          http://www.youtube.com/watch?v=
                                                                          pIGyEubjBrU
© 2011 Cisco and/or its affiliates. All rights reserved.                                           Cisco Confidential   14
• Precision Video Engine is a software library designed to handle voice
  and video related tasks
• This library is augmented by Cisco’s VTG group from intellectual property
      originally developed by Tandberg and currently used in the Movi product.
• Replaces the softphone audio/video stack of the CSF architecture for UC
      clients
• Business Benefits:
   HD Video of extraordinary quality on common corporate standard PCs & Macs
   (dual core)
   Robust resilience adaptation in wide variety of network conditions (e.g.
   ClearPath)
   More resolutions supported, so greater interoperability




© 2011 Cisco and/or its affiliates. All rights reserved.              Cisco Confidential   15
http://developer.cisco.com/web/jabber-developer/uc-enabel-your-
               webpage-under-5-minutes-video




© 2011 Cisco and/or its affiliates. All rights reserved.                         Cisco Confidential   16
© 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   17
• SDK, Samples, Instructional Videos, Community

• http://developer.cisco.com/web/jabber-developer/jabber




© 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   18
“As an early adopter development partner                   “The market for cloud-based business
using Cisco’s Jabber SDK, we found it to                   applications is growing rapidly. At Esnatech,
be an easy interface to implement call                     we see tremendous demand to enhance
control functionalities on enterprise, web-                web applications, like Google Apps and
based applications. A developer with basic                 Gmail, by integrating communications
telephony knowledge can implement the                      directly into the user experience. The Cisco
features using the SDK.” Nov. 2011                         Jabber SDK removes all roadblocks and
                       Pranjol Saikia, Head Products       allows us to transform Google apps and the
                       Parsec Telesystems Pvt. Ltd.        Google framework into a live communication
                                                           and collaboration for Cisco's enterprise
                                                           customers.“ Nov. 2011
                                                             Davide Petramala, Vice President, Sales and
                                                                  Business Development, Esnatech

                                                           Cisco Press Release Quote: Nov. 16, 2011


© 2011 Cisco and/or its affiliates. All rights reserved.                                      Cisco Confidential   19
 Jabber SDK APIs: Unity Connection (REST), Provisioning (CUPI)
                •        Unity Connection Visual Voicemail and User Provisioning API for Gmail
                •        Elegantly brings disparate IPT vendor components into Gmail accounts




                    User
                 Provisioning


                     Unified
                    Messaging




© 2011 Cisco and/or its affiliates. All rights reserved.                                         Cisco Confidential   20
Thank you.




© 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   21

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Mwc wip jam jabber sdk final

  • 1. Follow and Comment @ #ciscodev Cisco Jabber SDK Overview Mags Moran Product Manager, Clients and Mobility Business Unit March 2012 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  • 2. Presence VM and Number one in Enterprise Call Control and IM UM Number one in Video Number one in Web Conferencing Email VoIP and IP PBX Number one in Audio Conferencing Number one in Unified Messaging Web and Video Audio and TP Conf. Sources: Synergy Research, Frost & Sullivan, Gartner, Intellicom Analytics, Cisco Q4 2009. Note: Enterprise Call Control excludes low-end KTS category. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  • 3. INTEGRATED COLLABORATION EXPERIENCE Wide Variety of Collaboration Needs ANYWHERE ANY DEVICE ANY CONTENT Richest Experience Secure Intra- and Inter- in Any Location Company Communications Flexible Access Video Handled as from all Clients Easily as Voice Wide Variety of Collaboration Technologies © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
  • 4. All-in-one UC Application Collaborate from Any Workspace • Presence & IM • PC, Mac, tablet, smartphone • Voice, Video, voice messaging • On-premises and Cloud • Desktop sharing, conferencing • Integration with Microsoft Office © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  • 5. Cisco Jabber Call Control Presence &IM Meetings Voice Messaging - SIP - - XMPP - Unified • Unified Presence • WebEx (SaaS) Unity Connection Communications • WebEx Connect • MeetingPlace Manager service (SaaS) © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  • 6. Client Choice Cisco 3rd Party Clients UC-enabled Web Applications XMPP Standards-based SIP/SIMP Interoperable & LE Extensible Dual Protocol Federations APIs Standards-based Flexibility - Deployment Options © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  • 7. Easily add collaboration to web Voice Video applications and business processes IM/Chat Presence Leverage web Voice mail technologies with a small browser plugin – Web no need for a Conferencing desktop client © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  • 8. • Easily and rapidly embed voice, presence, IM, Voicemail and WebEx into web applications • Exciting technology enabler • Opportunity to build products and services built on Cisco technology • Add incremental value to existing Cisco Products • Existing market of Cisco’s significant install base • Co-marketing opportunities and activities • Unique offering - No other enterprise UC provider has voice, video Web plug-in/SDK © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  • 9. • Example 1: Cisco UC enablement of online desktop and line of business applications • Example 2: Cisco UC enhancing collaboration applications • E.g. online mail providers, social media vendors • Example 3: Cisco UC enablement of custom web 2.0 portals and custom web applications • Example 4: Cisco UC enablement of online email application © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  • 10.  Jabber SDK APIs: XMPP (CAXL), Web Phone (AJAX), Video* (PVE) • UC, Collaboration, Video capabilities everywhere • Example only – an ISV or IT Pro could do the project Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Click 2 Video* enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 11.  Jabber SDK APIs: XMPP (CAXL) and Web Phone (AJAX) • Presence and UC capabilities throughout the application • Cisco on Cisco Integration Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  • 12. Cisco QUAD uses the Jabber SDK APIs! Real-time Collaboration Non-real-time blogs, posts, discussions • User Capabilities View presence Click 2 call Click 2 IM Click 2 Webex Click 2 Video* (1H2012) • User Interface Contact Name Card UC barlet UC function exposed Chat Call Webex in contact card and barlet QUAD Flash Demo: http://www.cisco.com/assets/prod/col/vid/quad-comm.mp4 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  • 13.  Jabber SDK APIs: XMPP (CAXL), Web Phone (AJAX), Video* (PVE) • Compelling search and connect : real-time collaboration within corporate directories • User Capabilities: Presence, Click 2 Call / IM / WebEx today, Click 2 Video* (1H2012) Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Click 2 Video* enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  • 14. • Cisco UC Enable Gmail and Google Apps for Business • Cisco Jabber APIs Web Softphone (AJAX) IM / Presence (CAXL) • User Capabilities View Presence Corporate Directory Presence and IM Click 2 IM gadget enabled. Click 2 Call • Deployment Requirement Corporate Corporate VPN active session Softphone Gadget enabled • Flash Demo: Completed Integration http://www.youtube.com/watch?v= pIGyEubjBrU © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  • 15. • Precision Video Engine is a software library designed to handle voice and video related tasks • This library is augmented by Cisco’s VTG group from intellectual property originally developed by Tandberg and currently used in the Movi product. • Replaces the softphone audio/video stack of the CSF architecture for UC clients • Business Benefits: HD Video of extraordinary quality on common corporate standard PCs & Macs (dual core) Robust resilience adaptation in wide variety of network conditions (e.g. ClearPath) More resolutions supported, so greater interoperability © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  • 16. http://developer.cisco.com/web/jabber-developer/uc-enabel-your- webpage-under-5-minutes-video © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • 17. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  • 18. • SDK, Samples, Instructional Videos, Community • http://developer.cisco.com/web/jabber-developer/jabber © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  • 19. “As an early adopter development partner “The market for cloud-based business using Cisco’s Jabber SDK, we found it to applications is growing rapidly. At Esnatech, be an easy interface to implement call we see tremendous demand to enhance control functionalities on enterprise, web- web applications, like Google Apps and based applications. A developer with basic Gmail, by integrating communications telephony knowledge can implement the directly into the user experience. The Cisco features using the SDK.” Nov. 2011 Jabber SDK removes all roadblocks and Pranjol Saikia, Head Products allows us to transform Google apps and the Parsec Telesystems Pvt. Ltd. Google framework into a live communication and collaboration for Cisco's enterprise customers.“ Nov. 2011 Davide Petramala, Vice President, Sales and Business Development, Esnatech Cisco Press Release Quote: Nov. 16, 2011 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  • 20.  Jabber SDK APIs: Unity Connection (REST), Provisioning (CUPI) • Unity Connection Visual Voicemail and User Provisioning API for Gmail • Elegantly brings disparate IPT vendor components into Gmail accounts User Provisioning Unified Messaging © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
  • 21. Thank you. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

Editor's Notes

  1. Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android.  With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications.  This results in a greater user acceptance and less risk.   Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
  2. Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android.  With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications.  This results in a greater user acceptance and less risk.   Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
  3. Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android.  With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications.  This results in a greater user acceptance and less risk.   Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
  4. Jabber clients, existing (CUPC, Connect, Cisco Mobile) and new (Jabber for Mac, Jabber for Android, etc.) can all be used together with the same infrastructure. So you can add Jabber for Mac and Jabber for Android to Mac and Android users and share the same infrastructure you are using with CUPC and Cisco Mobile for iPhone, for example.
  5. We leverage Jabber XMPP throughout our portfolio to deliver rich availability & real-time messaging services accessible by Cisco, 3rd party, & other line of business applications. Highlight the focus on providing customers & partners with the architectural flexibility to choose from end-points, interoperability options, deployment options , & applications to meet their current & evolving business needsDeliver a Unified Desktop Workspace that works seamlessly with customer applications and devices Choice End-to-end Cisco solutionsOn-premise and On-Demand optionsMarket leading integrations with Microsoft and IBMInteroperableSeamless Interoperability across Cisco Collaboration SolutionsStandards based (SIP, SIP/SIMPLE, XMPP)Web 2.0 centric Open Solutions and APIs Based On Industry Leading StandardIntegrate industry leading XMPP standard (Powered by Jabber) into Cisco’s Collaboration PortfolioProvide Ubiquitous AccessDelivered as a network based service accessible by Cisco, 3rd Party, & other business applicationsEnable Borderless CollaborationConnect presence islands to reach business contacts beyond your corporate networkFlexible ArchitectureInteroperates with SIP/SIMPLE & XMPPOpen APIsDeployment options Innovate Beyond IM
  6. In our first release of the SDK we are taking the Cisco Web Communicator for Quad product that was released last year, and are exposing this functionality as an SDK for use by third partiesSolution Summary:3rd parties, customers and partners can rapidly and easily build voice, video, IM, presence, voice messaging, and conferencing capabilities into web applications to create a powerful unified communications experience, all from within the web based line of business applications in order to increase collaboration and productivity. It will enable us to improve the stickiness of Cisco UC and also, because this is a browser based product, our device reachThe SDK will enable partner and customer innovationSDK First Release Capabilities Include:Provides a VOIP SDK based on Cisco Web Communicator for QuadProvides a Web UC reference application that supports CAXL, VOIP, and WebEx working togetherIncludes a reference application (and source code) that demonstrates use and power of the Web UC SDK Adding video in 1H 2012Key to the success of the SDK:Simplicity and accessibilityWe strive to ensure that our SDK is easy to use and that there is a low barrier to entry, so the SDK is free to download from CDN.Supports web-based UC applications and integrationsSimplifies 3rd party developments and integrationsEnables common applications and services across multiple OS’s and Devices
  7. Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android.  With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications.  This results in a greater user acceptance and less risk.   Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
  8. TalkingPoints:Jabber web plug-in and developer toolkit let you integrate communications with business applications to streamline processes.Here have SAP StreamWork, which lets you organize information by project or issue that incorporates people, processes and now communications.In this case we are looking at a project and filtering information by open action items and their owner, this is all from the SAP application, we have combined this information with presence status which we have used to help filter our list, we have also added click to communicate capabilities so we can see the action item owner, see if the owner is available and initiate a discussion with them, and resolve the issue, all from a web browser!Integrations: augmenting SAP APIs & Widgets
  9. Find a person’s contact details.See their role within the business.Maybe identify org structure and who they report to.I wonder is that person free? I wish I could tell!Where are they right now?I’d like to contact them!
  10. http://ecp-alpha.cisco.com/plugin/cwc/installPlugin.jsp ACE users need to install the plugin from here
  11. Find a person’s contact details.See their role within the business.Maybe identify org structure and who they report to.I wonder is that person free? I wish I could tell!Where are they right now?I’d like to contact them!
  12. Cisco Jabber SDK Gmail Integration Value Prop:Jabber SDK provides open APIs for the IT Pro or SI to integrate, test, deploy a basic or more extensive Gmail and Google Apps integrationsCisco has provided a basic proof of concept sidebar widget demonstrating this option
  13. Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android.  With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications.  This results in a greater user acceptance and less risk.   Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
  14. Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android.  With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications.  This results in a greater user acceptance and less risk.   Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
  15. Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android.  With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications.  This results in a greater user acceptance and less risk.   Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
  16. Esnatech Quote in Cisco Press Release: November 16, 2011 Cisco Unveils New Ways to Collaborate in the Post-PC Era, Transforming the Workspace Across Platforms, Devices and Now Web Browsershttp://newsroom.cisco.com/uk/press-release-content?articleId=546512&type=webcontent
  17. Esnatech’s Gmail Integration Value Prop:Value Added Middleware solution offers rich expertise integrating enterprise IPT into Gmail and Google AppsElegantly enables customers to bring together disparate IPT vendor components into a Gmail account with a seamless user experienceEsnatech uses overlays where ever possible keeping you in the application rather than just having a sidebar widget or desktop application for a richer user experienceOffers rich contextual content overlays into Gmail by dipping into the content (documents, messages) for click to dial and enhanced servicesVoicemail into Gmail – overlay buttons for outdial, reply, forwardEsnatech leverages the Unity Connection Voice Mail API and User Provisioning API to make integrating a Connection server to an Office-Linx server fully automated. The Office-Linx server pulls all relevant user data and makes any needed changes to subscriber settings via the CUPI API fully provisioning itself, creating the Unified Messaging Gmail integration