Kristen Ramirez has over 15 years of experience in restaurant management and the food and beverage industry. She has held positions such as Floor Manager at Spaghetti Works, Banquet Manager at Charlie's on the Lake, and General Manager at Prestige World Class. Ramirez has strong leadership skills and experience with inventory management, staff training, scheduling, and customer service. She is proficient in various POS systems and Microsoft Office programs.

1. Kristen Ramirez
6942 Pinkney St. Email: Kammcal@hotmail.com
Omaha, NE 68104 Phone: (402) 917-4694
Qualifications
Highly reputable restaurant manager with 15 years in the food and beverage industry, 12
years restaurant management, and 10 years merchandising and inventory management.
 Strong leadership qualifications  Extensive wine, beer, and spirit acumen
 Ability to work flexible schedules  Creating, pricing, and monitoring inventory
 Staff assessments, training, and
reviews
 Building and maintaining customer
relationships
Professional Experience
Spaghetti Works-Omaha, Ne
Floor Manager 2014-Current
Manage scheduling to assure regular staffing efficiency. Assure operational equipment, a
clean and attractive store front, and presentable staff. Market services through local
businesses and associations to creating revenue increasing programs. Motivate staff for a
high focus, united team environment. Execute new hire orientation, training, and
mentoring. Complete daily line checks ensuring quality of product for customer experience.
Communicate closely with customers to ensure all aspects of the experience have quality.
Monitor the successful execution of private and community events planning including
staffing prioritization, catering preparation, and venue availability.
Charlie’s on the Lake-Omaha, Ne
Banquet Manager 2007-2014
Manage scheduling for all shifts and events. Inspire staff to present the highest quality of
service. Constantly perform table checks for service quality. Formulate policy, operations,
and procedure acting as human resources. Recruited, interviewed, hired, and trained new
staff. Manage operational expenses and reporting. Executed beer, wine, and spirit upskill
to all staffing.
Prestige World Class
General Manager 2002-2007
Prior to opening; established the world class menu. Decided all menu items taking
consideration of cost, inventory and preparation time. Personally selected wine, beer, and
spirit menu as well as signature drink selections. Worked, in detail, with vendors for
establishing pricing and quality expectations for the partnership. Established the table
layout, performance areas, and all lighting and décor both inside and externally. Once
open; managed accounts payable, accounts billable, and reconciliations. Lead hiring
decisions, created training procedure, and completed employee terminations.

2. Education
Harry A. Burke
Diploma
Additional Skills
POS systems; Aloha, Maître d, Squirell, Revel, 24/7
Microsoft Excel, Word, Outlook
Quicken
References available upon request.