Fernando Feliciano has over 9 years of experience in food service management. He is currently a Catering Supervisor at Young & Rubicam for Restaurant Associates, where he supervises conference dining, liaises with clients, assists with financials, and helps market the cafe. Previously, he worked as a Catering Attendant at HBO for Restaurant Associates for over 4 years. He also has experience as a Floor Manager at the Museum of Natural History and supervised catering orders as an intern at JP Morgan. Feliciano has a Restaurant Management Certificate from the Art Institute of New York City.
An outgoing personality
Communication skills
The ability to work well in a team
Tact and diplomacy for dealing with difficult situations
Numeracy
Physical fitness and stamina
A good memory
Reliability
Responsibility
Calmness under pressure
Flexibility
A smart appearance
An outgoing personality
Communication skills
The ability to work well in a team
Tact and diplomacy for dealing with difficult situations
Numeracy
Physical fitness and stamina
A good memory
Reliability
Responsibility
Calmness under pressure
Flexibility
A smart appearance
1. Fernando Feliciano
455 Pulaski Street, #1 Brooklyn, NY 11221 Cell: (727) 657-1093 Email: Fernando.W.Feliciano@gmail.com
OBJECTIVE
To develop my skills, knowledge and experience in all aspects of food service
management.
EXPERIENCE
YOUNG & RUBICAM at Restaurant Associates July 2013-Present
Catering Supervisor
• Supervise all conference dining to ensure quality and a timely delivery
• Liaison with clients on daily basis and coordinate with upcoming events
• Assist director in financials including compiling sales numbers, processing
invoices and processing pantry tracking forms
• Assist supervision in unit’s café including signage, customer service and
presentation
• Light marketing for the café including designing signage, bringing awareness to
promotions and designing new promotions
• Designated Safety Champion ensuring unit is kept to all company standards as
well as securing all storage rooms at the end of the day
HBO at Restaurant Associates May 2009-June 2013
Catering Attendant
• Set up and executed catering orders in a timely and organized manner
• Prepared and maintained the marketing program for the cafe
• Assisted in the logistics and pulling required materials and equipment for special
events
• Supervised pantry attendant, event staff, and catering attendant
• Cashiering, cash handling, sales reconciliation, and prepared daily sales reports
• Assisted kitchen and EDR staff when needed
• Day shadowed Catering Manager at other RA units: Metlife, NYU Torch Club,
McKinsey, Fried Frank
MUSEUM OF NATURAL HISTORY at Restaurant Associates December 2012
Floor Manager
• Supervised and assisted front of the house staff for main public cafeteria
• Greeted and handled customer's questions
Restaurant Associates at JP Morgan, Internship January 2009-April 2009
• Supervision of catering orders
ADDITIONAL SKILLS & ACHIEVEMENTS
• New York Department of Health Food Handler and ServSafe Certified
• Strong computer skills including POS systems, Excel, PowerPoint, Universal
Desktop
2. • Restaurant Associates Hospitality Hero for June 2014
EDUCATION
Art Institute of New York City, New York, NY; Two Year Restaurant Management Certificate 2009
RelatedSkills Developed
• Food Safety and Sanitation
• Marketing
• Service Management