The document is a resume for Estrella Garcia providing her contact information, objective, education history, and work experience. It summarizes that she has over 5 years of experience in various customer service and retail roles including at Knott's Berry Farm, Saks Fifth Avenue, Claire's Boutique, Edible Arrangements, and The Home Depot. Her responsibilities in these roles involved providing excellent customer service, sales, inventory management, and cashier duties. She is looking for an entry-level position in customer service.

1. 9521 Vancouver Drive
Anaheim, CA 92804
(714)823-0616
Email: estrelladivina23@gmail.com
Estrella Garcia
Objective: Looking for an entry level position in customer service.
Education:
Loara High School
Graduated 2010
High School Diploma
Orange Coast College 2011
ROP Class (2010)
Recieved a certificate and ranked high in nursing class.
Work Experience:
Knott's Berry Farm Buena Park, CA
2011- 2014
Three year experience
Cashier/ Sales Associate
Responsibilites:
Provide exceptional customer services, inventory and store maintenance. Communicate
with customers and assist them in selecting a suitable product for ones needs by
comparing the pros and cons of similar products. Attend the customers behind the counter
and respond to their queries. Responsible for shelf stocking and maintaining working
environment to be clean and safe for both guests and employees.
Saks Fifth Avenue Orange, CA
December 2011-March 2012
Merchandise Team/ Sales Associate

2. Seasonal
Responsibilites:
Inventory and counted the items we recieved to see if we got the full order. Made sure
everything from the stock room was pushed out onto the sales floor. Communicate with
guests and assist them helping them find clothing/accessories they were searching for.
Responsible for stocking the sales floor and also organizing the stock room.
Claires Boutique Santa Ana, CA
October 2012-March 2013
Cashier/Sales Associate
Seasonal
Responsibilities: Would close down the store, would stock, organize and clean the sales
floor, greeted every guest while working the register and processing a transaction. I
would also recommend other products similar to the product the guest had in their basket
and sale more product and would meet their satisfaction.
Edible Arrangements Irvine, CA
2013-2014
Fruit Expert/ Sales Associate/ Assistant Manager
One year experience with customer service and assistant manager duties
Responsibilities:
Would call and confirm orders and new how to handle online orders and special requests,
ordered the fruit for the arrangements and interviewed new hires and made the schedule
for the associates and would make the lunch schedule and handle breaks, knew how to
open and close the entire store and reset the computer for the following day.
The Home Depot Garden Grove, CA
February 2015-February 2016
Cashier/ Paint Associate/ Manager on Duty
4 Month as a cashier and moved up to paint specialist
Responsibilities: Started off as a cashier and got promoted to work the sales floor.
Greeted every guest that would come to the paint desk and would recommend top quality
paint or would recommend a certain paint depending on the guest’s budget. Succeeded in
customer satisfaction and also received a Homer Award and prior to that as a cashier, got
cashier of the month and maintained positive guest service. While the supervisor was out
of work, I was the manager on duty and knew how to open and close orders for the paint

3. department. Also, helped guests in other departments when that department associate was
not available to maintain good guest service.
Reference:
Available upon request.