Valerie Knecht is seeking a position to leverage her extensive experience in customer service and retail. She has a strong background in multitasking, problem-solving, and maintaining clean work environments across various roles, including cashiering and stocking at several retail establishments. With a high school diploma and some college coursework, she has developed a comprehensive skill set in customer interaction and operational support.

1. Valerie Knecht
1405 Cardinal Way #B
Roseville, CA 95661
valeriek41782@gmail.com
Career Objective
Seeking a position where I may apply my extensive experience, skillfulness,
professional customer service, and high energy personality.
Skills Summary
Customer Service:
Strong communication, customerservice and problem solving skills.
Providing a clean and organized work environment.
Successfully handling tons of customer orders and customer questions.
Excellent multitasking skills
Answering phone to greet customers, page employee’s, take orders,
& messages.
I enjoy working one on one with customers.
14 Year customer service
Welcoming outstanding high energy attitude
Retail Sales:
Cash register.
Stocking store supplies.
Write order‘s to re-stock shelf’s
Telephone and intercom system.
Service all customers quickly, efficiently, and graciously.
Shipping packages with UPS & FedEx.
Taking care of food vendors.
Computer:
Accurately enter store orders.
Checking e-mail and sending some as well to suppliers & customers.
Creating word documents for sales
Work with Word, Excel, MS Office, Adobe, & Batch MasterProgram

2. WorkExperience Summary
Grocery Department, Cashier & Food Avenue:
Target, Roseville, CA 2016 – 2017
I work the front end registers helping customer check out, making sure they
found everything ok. I also try to sell red cards to customers as part of targets
sales for credit or debit credit cards; it also helps the customer save money.
I also work the food avenue area serving food to customers. These duties also
included preparing the food, cleaning, ordering supplies, and working the orders
that come in. I work in grocery full time know, I unload the product off the
pallets, then work the product to the shelfs, plus I also take care of my own back
stock. I also take care of shelf labels for product and displays that we have. I’m
second in charge of my manger in making sure the employee’s in my area are
doing their jobs and helping them out with anything they need. I also help
customers out with any question they have, customer service is my top priority. I
also help care of our grocery vendors that we have for the department, helping
with displays, pricing, there stock and so on.
Customer Service & Warehouse Worker:
Purveyors Kitchen/Mad Wills Food Co. Auburn, CA 2016 - 2008
Answering phone, taking orders, entering orders, taking messages, making work
documents, helping customer, inside sales, taking care of all 300 private label
customers. Warehouse work I can, label bottles with custom labels, fill paper
work out, palletizing product, pull sample, ups baggage’s, and pull product to full
fill orders. I also work on the production line that make’s the sauces, dumping
glass, cleaning the supplies that were used to make the batches, taking down
batch information, and assisting on the line. I also ship out samples and other
item using UPS & FedEx.

3. Cashier/Stocker:
Trader Joes, Roseville, CA 2007 - 2002
I worked as a cashier, counting my drawer in and out every day, working with
customers face to face on the register, answering questions, and bagging. Keeping
my work area clean at all times. I also stocked shelves with product from the
deliver’s and checking the load in as well. I worked in the demo station cooking
and handing out free samples to customers. At night cleaning the dishes and the
demo station up. Assist in the training of new hires showing them the ropes of the
store and how to work the register. Handling customer service in the office
answering the phone and answering questions for the customer in the store that
needed assistance. Ordering stores supplies and entering the order in the
computer system.
Head Cashier:
Car Wash San Bruno, CA 2002 - 2001
I worked in the gift shop at the car wash as the main cashier opening and closing
the register and computer. Stocking the gift shop supplies and making sure the
shelves were clean before opening. Making the coffee and setting the supplies
needed for the coffee. Cleaning the bathrooms three times a day to keep a clean
store. Helping customers with questions about different kinds of car wash systems
and any gift store items.
Assistance Helper:
Kumon Learning Center Campbell, CA 2001 - 1999
I worked as an assistant doing that correcting of the work for all the kids in the
center. I helped the kids with their work if they needed my assistance. Talking to
the parents about how the work is going for the kids and giving advice to help at
home with their school work. Cleaning up the stations at the end of the day and
setting up for the next day.
Cashier/Food Service:
Campbell Movie Theater Campbell, CA 1999 - 1998
Worked at the box office selling tickets to customers. Setting up the food station,
making the popcorn, and filling up the supplies as needed. Cleaning the
bathrooms and the movie theaters after the movies ended. Working at the food
service station and hanging the food out to the customers as well. Doing the
closing duties for the register and cleaning the food station area up as well.

4. Education
I have my high school diploma and have taking some collage classes in math and
child development.
Additional Reference
Margie Vinje: Family (650)823-8820
Linda Chandler: Friend/Co-Worker (916)300-9466
Terry Downey: Co-Worker (530)913-0208
Allison Ibsen: Friend (530)401-0974
Nick Hopkins: Co-Worker (415)864-2693