Dr. Phil Richards discussed Jisc's new approach of co-design and future developments. The co-design approach involves users in the development process to create services that meet their needs. Jisc will focus on strategic themes identified through co-design and engage more partners, like colleges and universities, in the process. They also aim to better support further education through initiatives like the Education Technology Action Group and potential online learning platforms.

1. Dr Phil Richards,Chief Innovation Officer
RSCYH Festival ofTeaching & Learning
12/06/2014
The Co-design approach and future developments

2. Outline
»Jisc post-Wilson review
»Jisc Digital Futures Division
»Digital Futures pipeline
»Co-design
»FE focus
»Summary
»Questions

3. Jisc post-Wilson review

4. Wilson positives
»‘Internationally, Jisc is one of a small group of
organisations acknowledged to be “world class” in
providing leadership in ICT’
»‘Jisc is unique in the UK, providing what many
stakeholders have described as a “holistic approach” to
the sectors’ needs’

5. Wilson improvement areas
»‘The portfolio is too large’
»‘The application process is opaque’
»‘Few projects are translated into live services or take too
long to develop’
»‘It is important for Jisc not to see itself primarily as a
research organisation or to engage in a large number of
speculative projects’

6. Jisc for new times
Our mission
To enable people in higher education, further education and skills in the UK to
perform at the forefront of international practice by exploiting fully the possibilities
of modern digital empowerment, content and connectivity.
…New opportunities…Unprecedented
challenges
Fast developing
capabilities
HE, FE & Skills Digital technologies
Value in the here and now Selective investment in new futures

7. Jisc leadership team (JLT)
26/11/2013 Annual review: Professor Martyn Harrow, chief executive, Jisc 7
Robert Haymon-Collins
Executive director
customer experience
Tim Marshall
Executive director
technology and
infrastructure and
divisional CEO Janet
Alice Colban
Chief operating officer
Mark Wright
Chief financial officer
Lorraine Estelle
Executive director digital
resources and divisional
CEO Jisc Collections
Phil Richards
Chief innovation officer
Martyn Harrow
Chief executive

8. Strategic framework impact areas

9. Jisc Digital Futures Division

10. Digital futures division
Customer
implementation
support programmes
Chief innovation
officer
Phil Richards
Deputy chief
innovation
officer
Andy McGregor
Director of
technology
innovation
Rachel Bruce
Futurist
Martin Hamilton
Director of data
and analytics
TBD
Head of
scholarly and
library futures
Ben Showers
Co-design
support
manager
KeithThomas

11. Our propositions to you
» “There is a wider set of national-scale shared
technology services, adding quality and
efficiency, waiting to be delivered.”
» “This can best be done by consensus,
partnership and working together across our
sectors.”
» “With its holistic spread and world-class
reputation, Jisc is well-placed to facilitate.”
» “Co-design is the process through which we
should do this.”

12. Digital Futures pipeline

13. Example – Futures pipeline layer cake
New people & policy development
New big data and content access
Open software on demand
Cloud computing capacity
Identity, access and security
Janet 6 network

14. Futures pipeline risk distribution
High
Futures
projects
commissioned
Risk of Futures project not leading to production service
Low
Few
Many

15. Group and regional engagement 2014
»Complement and build upon
National Stakeholder Forum
»Leverage Jisc RSC and Janet
Customer Engagements networks
»Communicate changes at Jisc
»Seek Co-design partners and ideas

16. Conversion to new production Jisc services
Futures
pipeline
Jisc product catalogue
Jisc.ac.uk/membership
Co-design
development
cycle
and handover
Jisc impact areas
Stakeholder prioritisation
Risk distribution
or guidance, lessons
learnt, etc.

17. Co-design

18. Co-design principles
• Focused - do less better, be realistic
• User-centred – evolving process, involve users in projects
• Co-design / Open - co-designed, co-owned and co-implemented,
open and transparent process
• Agile - a light touch approach
• Experimental – taking proportionate risks, try new things

19. Co-design pilot 2013-14
1. Access and identity management
2. National monograph strategy
3. Summer of student innovation
4. Digital student
5. Open mirror
6. Spotlight on the digital
7. Extending Knowledge Base +
Five original Co-design partners: RLUK, RUGIT, SCONUL, UCISA and Jisc

20. Jisc Summer of Student Innovation 2014
How it works:
» Create – Make a video to explain
your idea
» Share – Upload your video and
encourage people to vote
» Vote - If you hit the voting target
we will consider it for funding
So if you have a brainwave, come and
join us for a Summer of Student
Innovation:
jisc.ac.uk/student-innovation

21. Scaling up Co-design
› Lessons learnt from Co-design pilot
› Risks of scaling up
– Overloading individual Co-design partners
– Failing to span all Jisc impact areas
› Organise under strategic themes e.g.
– Response to FELTAG, ETAG
– MOOC platform for all
› New Co-design Steering Group
– IncludingAoC, ETF, ALT, PVCs, BUFDG, NUS, ALT and original partners
› Retro-fitting existing project portfolio
› Retaining in-year agility

22. QUESTIONS & DISCUSSION

23. QUESTIONS & DISCUSSION

24. QUESTIONS & DISCUSSION

25. QUESTIONS & DISCUSSION

26. FE focus

27. FELTAG follow-up
» Jisc FE priorities re-focused
› £1.2M for 40 innovation projects
› ETF engagement
» Improved access to JiscTech-Dis
» Re-alignment of RSCs
» Input to ‘LearningTech Dev Day’
» Technology exemplar hub and spoke
» Enhanced, resilent Janet and eduroam
» Platform for 10%-50% on-line component?

28. ETAG extension
» EducationTechnology Action Group
› www.etag.support
» Covering HE, FE and Schools
› Sponsored by DfE and BIS
» 3 clusters/themes
› Connected institutions
› Data and infrastructure
› Understanding and accrediting learning
» Consultation ends 23 June…

29. Summary

30. Summary
»‘One Jisc’
»Digital Futures pipeline
»Digital Futures & Co-design
»Influencing through ETAG

31. Questions

32. Find out more…
Dr Phil Richards
Chief InnovationOfficer
p.richards@jisc.ac.uk
One Castlepark Tower Hill Bristol BS2 0JA
T 020 3697 5800
info@jisc.ac.uk jisc.ac.uk
Except where otherwise noted, this work is licensed under CC-BY-NC-ND