1. How have we done?
Professor David Maguire, Jisc chair and vice-chancellor, University of Greenwich
18/02/2016
1
2. • Sectors-owned organisation
for shared digital
infrastructure, services,
content and expertise
• Established 1993 to provide:
national vision and leadership
on networking and specialist
information services
2
3. Jisc in Numbers
• Work with 969 education
organisations
• National network
infrastructure £18m users
• 50% of all UK library spend on
e-resources
• Over 400 digital content
agreements
• Sectors save £203m annually
18/02/2016 How have we done? 3
4. Of the sector, for the sector: we do 3 main things for you
Shared digital
infrastructure
and services
Current
examples:
Janet network,
shared data centre,
eduroam wireless,
geospatial services
Future
examples:
Learner analytics,
research data
management,
FE college
in a box
Sector wide deals
with IT vendors
and commercial
publishers
Current
examples:
Microsoft 365
email, Amazon
web services,
e-journals,
FE e-books
Future
examples:
Prevent web
filtering,Tableau,
new models for
digital publishing
Expert and
trusted advice
and practical
assistance
Current
examples:
Open Access,
Financial x-ray,
cloud advice,
cyber security
Future
examples:
FE area reviews,
national
monograph
strategy
5. Expenditure 2014-15
18/02/2016 How have we done? 5
Value realisation (15.7m)
Futures (8.1m)
Governance cost (1.1m)
Jisc commercial costs (0.4m) Unrestricted reserves (8.6m)
Digital infrastructure
(60.1m)
Digital resources – other (19.0m)
Digital resources –
licensing (24.5m)
Restricted reserves (0.4m)
£137.9m
6. Savings achieved with no service reduction
18/02/2016 How have we done? 6
• Average annual reduction
over £11m
-20
0
20
40
60
80
100
Jisc (£m)
Revenue Savings
7. Shared services – Data Centre
• State of the art facility
• Saving institutions up to 80% of
costs of commercial provision
• Highly secure environment –
connected to heart of the Janet
network
• Liverpool City College
• First FE user
• Expects to save £48k per
annum
18/02/2016 How have we done? 7
8. Sector deals – some highlights
• Cloud purchasing frameworks and special terms with Amazon,
Microsoft 365, and Google: save users +£7.5m a year
• One institution using Microsoft 365 saving £30k per year outsourcing
email
• Constraining the costs of Open Access, e.g. new agreement with Springer
• Jisc collections £90m of sector agreements, out of a total sector spend of
£190m on electronic content: saving organisations £70m
• eBooks service used by 84% of FE colleges, £7.18m value to the college
sector
18/02/2016 How have we done? 8
9. Advice and practical assistance – some highlights
18/02/2016 How have we done? 9
Heart of Worcestershire College
“Jisc are an excellent partner to work with.
They have a wealth of knowledge that we
can call upon”
Royal Conservatoire of Scotland
“…we rely heavily on Jisc for advice and
guidance on issues like copyright, data
protection, FOI – and that has undoubtedly
saved us a lot of money.”
10. Advice and practical assistance – some highlights
18/02/2016 How have we done? 10
Financial x-ray
• University of Huddersfield
• Easier to see where investment is
needed
• Benchmark with other organisations (as
per Diamond Review)
• University of Wolverhampton
• “It is the foundation of a revised/refreshed
approach to capital planning for ICT…it
has give us confidence that we are
investing appropriately in the student
experience”.
11. Jiscom – exploit assets to reduce institutions’ Jisc costs
26/11/2013 11
Goonhilly Earth Station – connectivity for
enterprise and innovation in the South West
Dimension Data – connecting
customers to cloud solutions
BBC– connectivity to drive 21st
Century technology research
Jiscom 15/16 forecast
Booked revenue : £1.2m
Contribution to Jisc: £0.5m
12. Jisc in 2015
18/02/2016 How have we done? 12
• Reduced costs
• Continued delivery of critical services
• Launched new products & services
• cloud data services
• financial x-ray cost-capturing service
• Revitalised customer services team
• Co-design to decide and shape the
future
• Made the case for Jisc
We have analysed the amount that Jisc saves the sector through Value (where customers would be unlikely to pay market rates but still get considerable benefit from using the service), Savings (where there is a reasonable expectation that customers would have paid the market price to access or obtain the service) and Efficiencies (other costs saved for customers, such as staff time and other costs). We estimate this amounts to £203 million.
Jisc is
The UK’s organisation for digital in HE, FE and skills
Sector owned and not-for-profit
The champion for digital technologies for UK education and research
Our aims are to:
Deliver savings & collective advantage for universities & colleges
Ensure universities & colleges feel the benefits further ahead
Do all this as affordably, efficiently & cost effectively as possible
We focus on three key benefits…..
Shared digital infrastructure and services
Sector wide deals
Expert and trusted advice and practical assistance
Expenditure for the year ending July 2015
This diagram shows the overall expenditure (of £137.9 m) for the year ending July 2015
Huge removal of cost since Jisc transformed from committee to real solution-providing organisation.
All without service reduction
So far at least – no much meat left on the bone now
Further cuts mean difficult decisions on ceasing or charging
Some highlights from 2015
Shared services – shared data centre
Our shared data centre – which opened in 2014 provides a highly secure, reliable and flexible facility - benefitting from fast connectivity to Janet enabling collaborate projects
HE and FE sectors can reduce electricity bills and free up expensive real estate by using a shared data centre, as well as saving staff time that can be better spent on the core business of teaching and learning
Participating institutions are already finding that they are saving up to 80% of costs when compared to commercially arranged provision
In 2015 we welcomed our first FE customer – the Liverpool City College – who expect to make £48,000 per annum saving by transferring to our data centre. As their needs grow – so, should their savings.
Some highlights from 2015
Sector deals
We support you by using our collective power to negotiate national agreements with IT vendors and commercial companies on your behalf.
For example, we’ve negotiated cloud purchasing frameworks and special terms for education & research with global companies such as Amazon, Microsoft and Google saving you £7.5 m a year.
We continue to negotiate with publishers to constrain the costs of Open Access, including a new agreement with Springer which will provide access to the same journals with no increase in spend.
Jisc collections negotiated £90 million of sector agreements out of a total sector spend on electronic resources of £190 million, saving customers £70 million.
84% of FE colleges use our eBooks service - taking account of productivity gains for college staff and for colleges, improving in learning outcomes for college students – the overall value to the college of sector of providing e-books is £7.18m.
Advice and practical assistance
Our new customer services division was launched on the 1st of January 2015 - with just one number to call, one email address to use and one website to access so that you don’t have to search for the right way to get in touch with us
We provide expertise and practical advice to our customers to ensure that they take advantage of the shared services and sector deals that we provide – and to help them understand and maximise the benefits technology brings to their business operations and teaching, learning and research
I’ve shared a couple of examples on this slide of feedback that we have received.
Some highlights from 2015
The financial x-ray service
In 2015 we launched the financial x-ray – a single report that captures all costs across an organisation – from maintaining and supporting your network or data centre to the annual costs of software and licensing
As we collect the same data across the sector, we are able to benchmark your spend against other academic institutions
The tool is being used by a number of universities, including the University of Huddersfield where they have found it easier to identify where future investment is needed.
It has also been used at the University of Wolverhampton where they have found in helpful in assessing and evidencing the balance of expenditure across the constituent parts of the university – telling us that some ‘myths’ have been challenged and areas for further investigation highlighted.
Jisc Commercial Limited was set up to generate additional revenue for Jisc by selling its assets to a wider customer case
Initial prospects include:
commercial innovation and technology parks such as Goonhilly Earth Station
cloud providers such as Dimension Data - enabling them to reach their public enterprise customers across Janet
enabling the power of the Janet network being available for research by other public service organisations such as the BBC
In its first year of sales Jiscom expect to book over £1.2m of revenue which will return a net benefit to Jisc of £500k
As the sales grow over the next 3 years and the sales pipeline matures the company expects to return a significant financial contribution to Jisc
High quality value-added service options that complement existing Jisc Services:
Data centre services (Co-Location, IaaS, PaaS, SaaS)
Access Management Federation
VCaaS (Vscene) /Blue Jeans
Wi-Fi access authentication
Professional services & transition management
Technology Audit & Assessments
Technology Partner Cloud services via G-Cloud
Partner Support Services via Technology Partnership
Jisc in 2015
We have
Reduced our costs – making us leaner & more efficient
Continued delivery of critical services – saving the sectors money – more than £200m in 2015
Launched new products & services – eg cloud data services & the financial x-ray cost-capturing service
Revitalised our customer services team
Worked with our customers through co-design to decide and shape what we should be doing in the future
Made the case for Jisc – the board has led work on making sure we can articulate the value of Jisc to you & other key stakeholders
This slide shows total traffic levels on the network over the last 5 years, with projections to 2018.
It shows the sum of recorded monthly traffic rates from Janet for all customer connections, and is expressed here in gigabits per second. It's only a proxy measure in a sense, because it assumes that all customers are making their heaviest use of the network simultaneously.