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Performance Appraisal
Defined as the assessment of individual performance in a systematic way
against factors such as job knowledge, quality and quantity of output,
initiative, leadership abilities, supervision, dependability, cooperation,
judgement, versatality
- Concentrates on assessing past performance as well as potential
for future performance
Objectives
 To assess T & D needs of employees
 To effect promotion based on competence and performance
 To let the employees know about their performance
 To determine whether the programmes such as selection, training and
transfers been effective or not
 To improve communication and trust between superior and subordinate
Performance Appraisal Process
It is a five step process which include:
 Formulating of Objectives
 Establish Job Expectation
 Design an Appraisal Programme
 Appraise Performance
 Performance Interview
Use Appraisal data for appropriate purposes
Performance Appraisal Criteria
Include:
Quality
Quantity
Timeliness
Cost Effectiveness
 Human Relation
 Evaluation Timings
Performance Appraisal Rating Errors
Refers to the inaccuracies occurred during rating which might occur in
observations, judgement, information processing etc
Include:
 Leniency or Severity
 Central tendency
 Rater Effect
 Perpetual Set
 Halo Effect
 Performance Dimension Order
 Spillover Effect
 Status Effect
Performance Appraisal Rating Errors
Refers to the inaccuracies occurred during rating which might occur in
observations, judgement, information processing etc
Include:
 Leniency or Severity
 Central tendency
 Rater Effect
 Perpetual Set
 Halo Effect
 Performance Dimension Order
 Spillover Effect
 Status Effect

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Performance appraisal

  • 1. Performance Appraisal Defined as the assessment of individual performance in a systematic way against factors such as job knowledge, quality and quantity of output, initiative, leadership abilities, supervision, dependability, cooperation, judgement, versatality - Concentrates on assessing past performance as well as potential for future performance
  • 2. Objectives  To assess T & D needs of employees  To effect promotion based on competence and performance  To let the employees know about their performance  To determine whether the programmes such as selection, training and transfers been effective or not  To improve communication and trust between superior and subordinate
  • 3. Performance Appraisal Process It is a five step process which include:  Formulating of Objectives  Establish Job Expectation  Design an Appraisal Programme  Appraise Performance  Performance Interview Use Appraisal data for appropriate purposes
  • 4. Performance Appraisal Criteria Include: Quality Quantity Timeliness Cost Effectiveness  Human Relation  Evaluation Timings
  • 5. Performance Appraisal Rating Errors Refers to the inaccuracies occurred during rating which might occur in observations, judgement, information processing etc Include:  Leniency or Severity  Central tendency  Rater Effect  Perpetual Set  Halo Effect  Performance Dimension Order  Spillover Effect  Status Effect
  • 6. Performance Appraisal Rating Errors Refers to the inaccuracies occurred during rating which might occur in observations, judgement, information processing etc Include:  Leniency or Severity  Central tendency  Rater Effect  Perpetual Set  Halo Effect  Performance Dimension Order  Spillover Effect  Status Effect