Perfect Your 
Touchless 
Invoicing 
Hi, thank you for joining us! We will begin shortly. In the meantime, please 
keep in mind: 
• We want this to be an interactive webinar, enter your questions in the 
Q&A box 
• Slides and recording will be sent out afterwards
Perfect Your 
Touchless 
Invoicing 
Hi, thank you for joining us! We will begin shortly. In the meantime, please 
keep in mind: 
• We want this to be an interactive webinar, enter your questions in the 
Q&A box 
• Slides and recording will be sent out afterwards
Introductions 
David Hay 
Senior Process Consultant 
Member Advisory Board at The Financial Operations 
Network 
Vishal Patel 
Senior Marketing Manager 
Tradeshift
Agenda 
• Market Research 
• Process Change 
• The Role of Automation 
• About Tradeshift 
• Business Case Calculator 
• Q&A
8 Top Issues for CFOs in 2014 
1. Avoid choking off revenue growth 
2. Become a transformation agent. 
• Consolidate middle management. “Shared Service Centers” 
3. Keep up with increasingly complex compliance requirements. 
• SOX, OFAC, FACTA, Affordable Care Act 
4. Plan for better business-performance analytics. 
5. Invest in the digital revolution 
• A key source of competitive advantage “the cloud, mobile” 
6. Make sure that managing innovation is a priority 
7. Address mounting pressure on financial capabilities 
8. Remember: You’re in the driver’s seat 
CFO MAG. 12/13
Top Priorities for Finance Executives 
Improve Visibility into cash flow/cash 
management 
78% 
Lower Invoicing-processing costs 44% 
Develop effective measures to 
gain visibility into performance 
35% 
Lower costs associated with 
payments / settlement 
35% 
Aberdeen Group 2014
#1 Challenge facing AP and Procurement 
Managing paper documents
Most Commonly Used Invoice Delivery Methods
Paper = Challenges 
• Unable to reconcile in a timely manner 
• Unable to handle exceptions in a timely manner 
• Data entry errors 
• Inability to capture discounts 
• Inability to meet supplier requests to shorten payment times 
• Difficulty finding or managing paper.
Initial Steps To Consider 
 Consolidate AP into a central location / shared service center 
• ALL Invoices sent directly to AP 
 Look at the whole process from PO delivery to Payment and RA 
delivery 
• Suppliers who are asked to use e-invoicing expect 
e-purchase orders.
Process Change
Improving Process By Reducing Errors 
ID the Source 
 Poor processes - Invoices sent to buyers not AP 
 AP and Sourcing not collaborating 
• No PO’s or PO changes not communicated to AP 
• Lack of support for AP’s effort. 
 Master File not maintained 
• 3 to 7% of vendors change their names or merge within a year 
• Over half of vendors or one time vendors have no activity in a year. 
• No standards in place for entering information 
• Multiple entries for the same company 
11
Look for Ways to Improve 
1. Processes to be automated 
2. Steps to be eliminated 
3. Steps to be changed 
4. Focus staff on value added processes 
5. Visibility across P2P
1. Process to be Automated: 
• RFQ and PO/PO change delivery 
• Invoice receipt 
• Workflow 
• Payments and Remittance Advice Delivery 
• Customer service
2. Steps to be Eliminated 
Approvals on PO or Catalog backed Invoices that are from trusted 
suppliers and or fall below a pre set value 
 Move to Audit rather than approval 
 On invoices that are subject to late payment penalties 
• 18% now being charged by many vendors 
 On invoices that are eligible for discounts
3. Steps to be changed 
 Move to Negative or assumed approval 
• In this case the document to be approved is sent to the approver with 
the note that “The invoice will be automatically approved if no reply is 
received in x days”. 
 Use PO’s for all transactions 
• Introduce a Limited PO, this PO can be used for all transactions under a 
pre set value (GE was $1500) 
• Does NOT need to be mailed to vendor, only quote PO number 
• Use Blanket POs
4. Focus Staff on Value Added Processes 
Spend Analysis 
Aberdeen Group estimates that US business leave $260 billion on the table by 
not taking advantage of discounts and contract negotiation 
 Companies are often buying the same product from the same vendors at 
different prices 
 Rationalize and Standardize 
Contract Management & Compliance 
 Track and report off contract spend 
 Reduce maverick spend 
One major manufacturer found that only 33% of his MRO purchases were on 
contract. A “loss” of over $60 million.
4. Focus Staff on Value Added Processes – Cont’d 
Early Payment Discount Capture 
 Companies with the best cycle times can target discount capture 
• 2 /10 net 30 can return over 35%. Offer discounts as an alternative to 
extended terms. 
One major corporate estimated a $200 million addition to the bottom line from 
discounts 
One company offered 1.5 / 15 or 60 days
Early Payment Discount Capture - Lucrative Returns 
Option 1: Pay $100 on Day 30 
$100 minus Interest 
= $99.73 @ 5%/yr Interest 
20 days 
$100 
Option 2: Pay $98 on Day 10 
Day 0 Day 10 Day 0 Day 10 
Day 30 
20 days 
$98 
$98 + Interest 
= $100 
Day 30 
$2 Interest over 20 days implies 
Interest Rate of 37% per year!!! 
Example: Typical 2/10 Net 30 on $100 Invoice
5. Improve Visibility Across P2P 
 Automation allows for the data to be visible 
from the moment of entry. 
• Accruals can be accurately made 
• Invoices can be tracked by AP, purchasing and Vendors from entry 
through to payment 
 Finance can accurately forecast cash requirements 
 Better Customer service 
 Management can track progress against goals
The Role of Automation
AP Automation shows the best returns 
Average Cost Per Transaction Manual Automated % Savings 
Purchase order $17.90 $12.32 31% 
Purchase order acknowledgement $6.27 $3.31 47% 
Advanced ship notice $13.75 $8.58 38% 
Invoice $16.33 $5.65 65% 
Remittance $18.79 $7.75 59% 
Aberdeen Group
Elements of an automation system 
 E-PO delivery 
 Workflow engine 
 Scanner/OCR 
 E-invoicing 
 Network for document delivery and customer service
Automating the Complete Process 
 Percent Invoices Processed Straight Through 
All Industries Percentage 
Lower Quartile 0% 
Median 0% 
Upper Quartile 30% 
Average 20%
Technology Implemented Not Implemented 
Front-End Imaging 53% 47% 
OCR/Data Extraction 34% 66% 
Automated Workflow 58% 42% 
Vendor Web Portal 31% 69% 
Traditional EDI 47% 53% 
Web-Based EDI 31% 69% 
e-Invoicing/EIPP 34% 66% 
T&E Expense Report Software 56% 44% 
P-Card 59% 41% 
Commercial Card 
48% 52% 
TAPN 2013 
Implemented Automation Technologies
8 Top Issues for CFOs in 2014 
Invest in the digital revolution 
• A key source of competitive advantage “the cloud, mobile” 
Cloud based solutions allow companies to be more flexible, scale as 
business changes, allow business to adapt to change more quickly, 
and meet the needs of a global workforce.
CFO and the Cloud 
 Cloud technology is seen as a viable and useful addition to the 
technology toolkit 
 57% of CFOs say they would consider migrating some IT systems 
to a cloud environment. 
CFO Publishing 12/13
Business Drivers for Cloud Adoption 
Overall Cost of IT 
Infrastructure 
45% 
Competitive Advantage 31% 
Inflexibility of current 
infrastructure 
19% 
Need to support Additional 
users or Services 
13% 
Why the Cloud 
Source: Aberdeen Group
Summary 
 P2P collaboration between Purchasing and AP is critical to 
success 
 Move to e-documents, PO to RA 
 Look for ways to eliminate bottlenecks 
in the receipt/approval process 
 Use STP to streamline the matching process 
 Establish metrics, monitor and continuously improve
The top-performing companies 
gain major benefits in 5 key ways: 
1. Procurement advantage, through better cost analysis and 
contract management 
2. Cash management advantage, through better forecasting and 
working capital management 
3. Discount and rebate advantage, plus penalty avoidance 
4. Compliance with SOX and other government regulations 
5. Cost advantage
Amazing things happen when 
businesses connect 
Tradeshift brings all companies, big and small, together 
to transact, connect and collaborate with each other.
Enterprises 
Work more easily and productively 
with their entire supply chain, 
anywhere in the world. 
Suppliers 
Free electronic invoicing, faster 
payments and predictable cash flow 
is only the beginning.
Tradeshift’s Open Platform Approach 
CloudScan® 
(Paper) 
Management 
TRADESHIFT PLATFORM 
Supplier 
Document Transmission, Statuses, Messages, Integration, Security, API 
Supplier 
Buyer 
Order 
Management 
Electronic 
Invoicing 
Business 
Firewall 
Collaborative 
Workflow 
Financial 
Solutions 
Build Your Own 
App 
Ability to expand functionality as needed
Tradeshift’s balanced value proposition 
Supplier Buyer 
Free. No supplier fees. Ever. 
Connect via web, integration 
or any accounting software. 
Reduce cost and friction for 
your entire supply chain. 
One platform for all your 
business needs. 
Communicate & collaborate 
directly with your buyers. 
Manage and track POs, Lower costs for your entire supply chain. 
invoices, and more. 
Communicate and 
collaborate with suppliers. 
Innovate past invoicing on 
top of an open platform.
Who We Work With 
SBS 
Some large suppliers on the Tradeshift Network:
Business Case Calculator
Questions
Thank You 
Visit tradeshift.com/resources 
Slides and recording will be sent out afterwards 
David W. Hay 
dhay@PtoPconsulting.net 
Vishal Patel 
v.patel@tradeshift.com
Thank You 
Visit tradeshift.com/resources 
Slides and recording will be sent out afterwards 
David W. Hay 
dhay@PtoPconsulting.net 
Vishal Patel 
v.patel@tradeshift.com

Perfect Your Touchless Invoicing

  • 1.
    Perfect Your Touchless Invoicing Hi, thank you for joining us! We will begin shortly. In the meantime, please keep in mind: • We want this to be an interactive webinar, enter your questions in the Q&A box • Slides and recording will be sent out afterwards
  • 2.
    Perfect Your Touchless Invoicing Hi, thank you for joining us! We will begin shortly. In the meantime, please keep in mind: • We want this to be an interactive webinar, enter your questions in the Q&A box • Slides and recording will be sent out afterwards
  • 3.
    Introductions David Hay Senior Process Consultant Member Advisory Board at The Financial Operations Network Vishal Patel Senior Marketing Manager Tradeshift
  • 4.
    Agenda • MarketResearch • Process Change • The Role of Automation • About Tradeshift • Business Case Calculator • Q&A
  • 5.
    8 Top Issuesfor CFOs in 2014 1. Avoid choking off revenue growth 2. Become a transformation agent. • Consolidate middle management. “Shared Service Centers” 3. Keep up with increasingly complex compliance requirements. • SOX, OFAC, FACTA, Affordable Care Act 4. Plan for better business-performance analytics. 5. Invest in the digital revolution • A key source of competitive advantage “the cloud, mobile” 6. Make sure that managing innovation is a priority 7. Address mounting pressure on financial capabilities 8. Remember: You’re in the driver’s seat CFO MAG. 12/13
  • 6.
    Top Priorities forFinance Executives Improve Visibility into cash flow/cash management 78% Lower Invoicing-processing costs 44% Develop effective measures to gain visibility into performance 35% Lower costs associated with payments / settlement 35% Aberdeen Group 2014
  • 7.
    #1 Challenge facingAP and Procurement Managing paper documents
  • 8.
    Most Commonly UsedInvoice Delivery Methods
  • 9.
    Paper = Challenges • Unable to reconcile in a timely manner • Unable to handle exceptions in a timely manner • Data entry errors • Inability to capture discounts • Inability to meet supplier requests to shorten payment times • Difficulty finding or managing paper.
  • 10.
    Initial Steps ToConsider  Consolidate AP into a central location / shared service center • ALL Invoices sent directly to AP  Look at the whole process from PO delivery to Payment and RA delivery • Suppliers who are asked to use e-invoicing expect e-purchase orders.
  • 11.
  • 12.
    Improving Process ByReducing Errors ID the Source  Poor processes - Invoices sent to buyers not AP  AP and Sourcing not collaborating • No PO’s or PO changes not communicated to AP • Lack of support for AP’s effort.  Master File not maintained • 3 to 7% of vendors change their names or merge within a year • Over half of vendors or one time vendors have no activity in a year. • No standards in place for entering information • Multiple entries for the same company 11
  • 13.
    Look for Waysto Improve 1. Processes to be automated 2. Steps to be eliminated 3. Steps to be changed 4. Focus staff on value added processes 5. Visibility across P2P
  • 14.
    1. Process tobe Automated: • RFQ and PO/PO change delivery • Invoice receipt • Workflow • Payments and Remittance Advice Delivery • Customer service
  • 15.
    2. Steps tobe Eliminated Approvals on PO or Catalog backed Invoices that are from trusted suppliers and or fall below a pre set value  Move to Audit rather than approval  On invoices that are subject to late payment penalties • 18% now being charged by many vendors  On invoices that are eligible for discounts
  • 16.
    3. Steps tobe changed  Move to Negative or assumed approval • In this case the document to be approved is sent to the approver with the note that “The invoice will be automatically approved if no reply is received in x days”.  Use PO’s for all transactions • Introduce a Limited PO, this PO can be used for all transactions under a pre set value (GE was $1500) • Does NOT need to be mailed to vendor, only quote PO number • Use Blanket POs
  • 17.
    4. Focus Staffon Value Added Processes Spend Analysis Aberdeen Group estimates that US business leave $260 billion on the table by not taking advantage of discounts and contract negotiation  Companies are often buying the same product from the same vendors at different prices  Rationalize and Standardize Contract Management & Compliance  Track and report off contract spend  Reduce maverick spend One major manufacturer found that only 33% of his MRO purchases were on contract. A “loss” of over $60 million.
  • 18.
    4. Focus Staffon Value Added Processes – Cont’d Early Payment Discount Capture  Companies with the best cycle times can target discount capture • 2 /10 net 30 can return over 35%. Offer discounts as an alternative to extended terms. One major corporate estimated a $200 million addition to the bottom line from discounts One company offered 1.5 / 15 or 60 days
  • 19.
    Early Payment DiscountCapture - Lucrative Returns Option 1: Pay $100 on Day 30 $100 minus Interest = $99.73 @ 5%/yr Interest 20 days $100 Option 2: Pay $98 on Day 10 Day 0 Day 10 Day 0 Day 10 Day 30 20 days $98 $98 + Interest = $100 Day 30 $2 Interest over 20 days implies Interest Rate of 37% per year!!! Example: Typical 2/10 Net 30 on $100 Invoice
  • 20.
    5. Improve VisibilityAcross P2P  Automation allows for the data to be visible from the moment of entry. • Accruals can be accurately made • Invoices can be tracked by AP, purchasing and Vendors from entry through to payment  Finance can accurately forecast cash requirements  Better Customer service  Management can track progress against goals
  • 21.
    The Role ofAutomation
  • 22.
    AP Automation showsthe best returns Average Cost Per Transaction Manual Automated % Savings Purchase order $17.90 $12.32 31% Purchase order acknowledgement $6.27 $3.31 47% Advanced ship notice $13.75 $8.58 38% Invoice $16.33 $5.65 65% Remittance $18.79 $7.75 59% Aberdeen Group
  • 23.
    Elements of anautomation system  E-PO delivery  Workflow engine  Scanner/OCR  E-invoicing  Network for document delivery and customer service
  • 24.
    Automating the CompleteProcess  Percent Invoices Processed Straight Through All Industries Percentage Lower Quartile 0% Median 0% Upper Quartile 30% Average 20%
  • 25.
    Technology Implemented NotImplemented Front-End Imaging 53% 47% OCR/Data Extraction 34% 66% Automated Workflow 58% 42% Vendor Web Portal 31% 69% Traditional EDI 47% 53% Web-Based EDI 31% 69% e-Invoicing/EIPP 34% 66% T&E Expense Report Software 56% 44% P-Card 59% 41% Commercial Card 48% 52% TAPN 2013 Implemented Automation Technologies
  • 26.
    8 Top Issuesfor CFOs in 2014 Invest in the digital revolution • A key source of competitive advantage “the cloud, mobile” Cloud based solutions allow companies to be more flexible, scale as business changes, allow business to adapt to change more quickly, and meet the needs of a global workforce.
  • 27.
    CFO and theCloud  Cloud technology is seen as a viable and useful addition to the technology toolkit  57% of CFOs say they would consider migrating some IT systems to a cloud environment. CFO Publishing 12/13
  • 28.
    Business Drivers forCloud Adoption Overall Cost of IT Infrastructure 45% Competitive Advantage 31% Inflexibility of current infrastructure 19% Need to support Additional users or Services 13% Why the Cloud Source: Aberdeen Group
  • 29.
    Summary  P2Pcollaboration between Purchasing and AP is critical to success  Move to e-documents, PO to RA  Look for ways to eliminate bottlenecks in the receipt/approval process  Use STP to streamline the matching process  Establish metrics, monitor and continuously improve
  • 30.
    The top-performing companies gain major benefits in 5 key ways: 1. Procurement advantage, through better cost analysis and contract management 2. Cash management advantage, through better forecasting and working capital management 3. Discount and rebate advantage, plus penalty avoidance 4. Compliance with SOX and other government regulations 5. Cost advantage
  • 31.
    Amazing things happenwhen businesses connect Tradeshift brings all companies, big and small, together to transact, connect and collaborate with each other.
  • 32.
    Enterprises Work moreeasily and productively with their entire supply chain, anywhere in the world. Suppliers Free electronic invoicing, faster payments and predictable cash flow is only the beginning.
  • 35.
    Tradeshift’s Open PlatformApproach CloudScan® (Paper) Management TRADESHIFT PLATFORM Supplier Document Transmission, Statuses, Messages, Integration, Security, API Supplier Buyer Order Management Electronic Invoicing Business Firewall Collaborative Workflow Financial Solutions Build Your Own App Ability to expand functionality as needed
  • 36.
    Tradeshift’s balanced valueproposition Supplier Buyer Free. No supplier fees. Ever. Connect via web, integration or any accounting software. Reduce cost and friction for your entire supply chain. One platform for all your business needs. Communicate & collaborate directly with your buyers. Manage and track POs, Lower costs for your entire supply chain. invoices, and more. Communicate and collaborate with suppliers. Innovate past invoicing on top of an open platform.
  • 37.
    Who We WorkWith SBS Some large suppliers on the Tradeshift Network:
  • 41.
  • 44.
  • 45.
    Thank You Visittradeshift.com/resources Slides and recording will be sent out afterwards David W. Hay dhay@PtoPconsulting.net Vishal Patel v.patel@tradeshift.com
  • 46.
    Thank You Visittradeshift.com/resources Slides and recording will be sent out afterwards David W. Hay dhay@PtoPconsulting.net Vishal Patel v.patel@tradeshift.com

Editor's Notes

  • #13 Tip: Add your own speaker notes here.
  • #45 May 22-23 -- Atlanta, GA