This document summarizes a webinar on supplier self-service featuring speakers Sandy Hicks from the University of Colorado, Vishal Patel from TradeShift, and Henry Ijams from PayStream Advisors. Sandy Hicks discussed the University of Colorado's efforts to automate their supplier registration process. Vishal Patel discussed how TradeShift is addressing the gap between consumer and business systems by providing a platform for suppliers and buyers to communicate and collaborate. The webinar covered trends in purchase-to-pay automation and strategies that innovative organizations are implementing.

1. 1
Henry Ijams
Managing Director
PayStream Advisors, Inc.
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P2P in 2020 Webinar Series: Session 1
The Push for Supplier Self-Service
Sandy Hicks
Assistant Vice President &
Chief Procurement Officer
University of Colorado
July 10, 2014
Vishal Patel
Sr. Manager
TradeShift

2. 2
Henry Ijams
Henry Ijams. CP2P2
Managing Director PayStream Advisors, Inc.
Mr. Ijams' 28 years of experience focuses on trends and technologies in financial
operations automation including strategies regarding the automation and
benchmarking of Purchasing and Payables processes.
Sandy Hicks
AVP & Chief Procurement Officer, Univ. of Colorado
Ms. Hicks is responsible for overseeing the procurements and payables of the four-campus
University of Colorado (CU) System. She manages a staff of 44 whose functional areas include
Purchasing Services, Strategic Procurement, Payable Services, Commercial Card Program,
Travel Program, Small Business Program, Contract Services, and Procurement Systems. The
annual spend for the University is $753 million.
Vishal Patel
Sr. Manager, TradeShift
As a former industry analyst, Vishal brings many years of experience researching, benchmarking
and advising enterprises on their AP and P2P strategies. He has a deep understanding of the
technology solutions in this space and is now focused on marketing P2P solutions at Tradeshift.
About the Speakers
Sandy Hicks
Vishal Patel

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Session Overview
• The Future of Purchasing and Payables
• Innovation drivers of change
• Lessons from a P2P Innovator
• 4 Key Strategies
3

4. PayStream Advisors
Research and Advisory Services
for Financial Operations:
-E-Invoicing
-AP Automation
-P2P Peer Benchmarking
-Electronic Payments
-T&E Expense Management
-Receivables Document Management
-eBilling
-Treasury Management
-PayStream P2P Summit
PayStream Research
www.paystreamadvisors.com

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Broad P2P Automation
Market Trends
• AP & Purchasing is getting out of the paper business
– Continued drive for paperless processing is pushing more
managed services
• Users wants Straight-through processing
– Moving to touchless processing to optimize transaction
management
• Innovators are aggressively reducing error rates
– Exceptions are costly & painful to the business
– Errors drive up purchasing prices

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What does this mean for P2P
Managers?
Fact:
Staffing is the highest controllable
cost for Purchasing & Payables
Opportunity:
Need to lower operating expense
Benefit:
Significant savings
Satisfy changing needs of customers
& suppliers

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Maturing Levels in P2P

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Maturity Stage 3
• Authoring is Shifted to Departments
• > 70% electronic transactions
• > 50% Touchless Processing
• Low exception rates < 4%
• Capture > 60% of Available Discounts
PurchasetoPay

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Poll Question
Do you have a vision which includes electronic
collaboration with suppliers at your
organization?

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Vishal Patel
• What do see coming in next 6 years?
Vishal Patel

11. Our P2P vision takes into
account key factors shaping
the Future of Business

13. There are twice as many
smartphones as corporate
PCs in the world today

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Most Adults will have
an smartphone and
for many millenials
this will be their
primary computer

16. Yet most business software
still looks like this

18. But it gets worse.

19. In our personal lives we are
all connected…

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1.3+ billion now

21. 300,000,000

22. …yet when it comes to
connectivity, most business
software feels like this:

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Sandy
Can you tell us about the environment you
inherited at Colorado and how it is different
from today?
Sandy Hicks

25. Procurement Service Center
University of Colorado
Sandy Hicks
Assistant Vice President & Chief Procurement Officer

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The New World of
Supplier Management

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University of Colorado
• 58,000 students
• $3.04B budget
• $753M Spend
• 5,375 Users
• 105K Purchase Orders
• 92% of Purchase Orders placed within 1 day
• 272K Annual Invoices

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CU Marketplace
 Implemented P2P Solution in August 2011
 PeopleSoft ERP
 P2P Automation Modules
 Spend Management
 Requisition Management
 Order Management
 AP Management
 Contract Management
 Supplier Management

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Current Supplier
Registration
 41,000 current suppliers
 Paper based
 CU W-9 form
 Reliant on departments to interact with suppliers
 No automated compliance checks
 Prone to data entry errors
 Excessive address information clogging database
 Time delays due to entry

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Why Automate?
 Improve accuracy of data
 Streamline process to onboard
suppliers
 Automate compliance checks –
OFAC & TIN Matching
 Automate diversity certification

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Vishal Patel
• Vishal, What is Tradeshift doing to answer
the growing process gap between consumer
and business systems?
Vishal Patel

35. Tradeshift’s Open Platform Approach
TRADESHIFT PLATFORM
Document Transmission, Statuses, Messages, Integration, Security, APISupplier
Buyer
Ability to expand functionality as needed

36. Tradeshift’s value proposition
Supplier Buyer
Communicate & collaborate
directly with your buyers.
Lower costs for your entire supply chain.Manage and track POs,
invoices, and more.
Connect via web, integration
or any accounting software.
Free. No supplier fees. Ever.
Communicate and collaborate
with suppliers.
Innovate past invoicing on top
of an open platform.
One platform for all your
business needs.
Reduce cost and friction for
your entire supply chain.

37. Key to Everything – Supplier Participation
• Free to use
• More than a “portal”
• Value-added Apps
• Enterprise-driven
• Multiple on-ramps; CloudScan
• Supplier-to-supplier
Multi-way onboarding
Easy to use
Provide real value
• Multiple integration options
• Cloud-based; no on-site installation
• User-friendly and mobile-optimized

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Sandy Hicks
What are you implementing now to connect
with your suppliers?
Sandy Hicks

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Supplier Management
Implementation Strategy
 CU is a development Partner on
new supplier management solution
 Integration with PeopleSoft & other
P2P modules (eProcurement & A/P
Director
 Pilot Group go-live mid-June
 University go-live Fall 2014

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What are the Innovators doing?

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Vishal Patel
Vishal, can you share a case study of what some
of your most innovative clients are doing?
Vishal Patel

42. “Tradeshift also gives us a brilliant platform for better
collaboration, and will allow us to scale up and evolve with
suppliers, as well as introduce innovative solutions.”
The world’s largest publicly
funded health services:
£92 billion in NHS payments a year
7 million+ paper invoices = 14m pieces of paper pa
160K+ suppliers
Simon Murphy
Director of Finance & Accounting
NHS Shared Business Services

43. “I need to know that once I’ve raised the invoice that it’s going
to be paid promptly. What Tradeshift has done is to enable
that hugely….I find it easy, very quick and I actually get paid. I
find it seamless and effective.”
Sharon Davidson
Owner of Aresko
Supplier to the NHS

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P2P Academy Research
1. Long term transformation plan
2. Cohesive coalition
3. Metrics to define success
4. A Leader to drive the vision
Four Common Success Factors

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AP Innovators
1. Supporting the needs of the business
A. Improve Back Office and Front Office
Processes
B. Using visibility to manage budgets, control
spend & drive compliance
2. Metrics to define success
3. A Leader to drive the vision
Four Common Success Factors

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Poll Question
What types of automation are you working on
today?

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Quick Tips to
Stay Current In AP & P2P
• Stay tuned for PayStream’s White Paper “Electronic Invoice
Management”
• Take advantage of complementary resources such as
PayStream’s Cost Per Invoice Calculator
• Utilize PayStream’s Business Case Builder to get your project
moving
• Get involved! PayStream’s 2014 INNOVATE Conference is
September 8-10, 2014 in San Antonio, TX

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Henry Ijams (Managing Director)
henry.ijams@paystreamadvisors.com
(704) 951-7357
Questions
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PayStream INNOVATE 2014
The Purchase to Pay Summit
September 8-10
San Antonio, Texas
Hyatt Regency Riverwalk
•Targeted focus on automation and
process improvement
•18 case study workshops facilitated by
leaders at the most innovative
organizations
•Network with your peers in AP,
Procurement, Finance and Supply Chain
•More Information
Contact:
Brad Josephson
Brad.Josephson@paystreamadvisors.com
704-926-3921