SlideShare a Scribd company logo
1
Per Caroe
Global Agency Sales
IBM Commerce
01 415 260 1696
pcaroe@us.ibm.com
©2015 IBM Corporation
Marketing is being
remade before our eyes
©2015 IBM Corporation
The stage is set for the
Renaissance of the Agency
The consumer path to purchase…
has fundamentally changed.
5
Where are
you?
6
Left Brain
Logic
Analysis
Sequencing
Linear
Language
Facts
Computation
Right Brain
Creativity
Imagination
Intuition
Visual
Emotions
Conceptual
Interpersonal
Retail marketing basics
haven’t changed…
How we execute has.
AWARENESS PURCHASE INTENT CONVERSION
10
Single channel
communication is
DEAD.
...we follow the
consumer.
Omni Channel
is driven by the
Consumer.
Reach
Frequency
The Fundamental Change in Marketing Insights…
Liked, Shared,
Opened, Clicked, Browsed,
Visited, Purchased,
Viewed
Today
Yesterday
13
of in-store
purchase
decisions are
guided by online
communication.
of consumers will
share their brand
experience.
14
Traditional
Marketing
In-store
Display
PR
Direct Mail
Telesales
TV/Radio
Print
Digital
Marketing
SEO
Email
Display
Website
Content Marketing
Ecommerce
Social Media
Consumer
Context
Liked
Shared
Opened
Clicked
Browsed
Visited
Purchased
+ =
Marketing execution
must eliminate
complexity and
maximize seamless
integration.
17
A thousand songs in your pocket.
1818
Meet Lily Robinson…
Tiger
Bread
1919
Giraffe
Bread
21
“Companies are still facing real or imaginary silos and
structural barriers between corporate functions and
departments” Heiner Eberle-Client Services Director OgilvyOne
22
Manage Your Marketing Platform
with Superior Visibility and Control
IBM Marketing:
MarketingCloud
JourneyDesigner
JourneyAnalytics
CustomerBehaviorAnalytics
UniversalBehaviorExchange(UBX)
© 2015 IBM23
Bonus Slide!!
Five tips to juice your Christmas Campaigns
1. Make Your Emails Mobile-Friendly
2. Cart and Browse Abandonment Remarketing Are No
Longer Optional
3. Make It Easier to Buy
4. Use Content and White Space to Break the Holiday Email
Monotony
5. Use Mobile and Web Push Notifications
©2015 IBM Corporation
Marketing is being
remade before our eyes
…and together we will lead
this revolution.
What metric do you track with your
clients and why; and deep down, do
you think it’s the right metric?

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