The document presents 10 facts about e-commerce that may be surprising: 1) 30% of mobile shoppers abandon transactions if the experience is not optimized for mobile. 2) 57% of mobile visitors will leave a page that doesn't load within 3 seconds. 3) Email marketing yields an average ROI of 4300%, surpassing organic search. 4) Sending a series of three abandoned cart emails brings in 131% more orders than one email. 5) 80% of shoppers want free shipping on purchases.

1. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
1010
AMAZING FACTS ABOUT E-COMMERCE THAT YOU’VE
PROBABLY NEVER HEARD

2. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10The e-commerce ecosystem is a world in itself. With
new data, new systems and new information being
added every day, its reaches have covered every nook
and cranny there ever existed.
Today we will look at some amazing and mind-blowing
facts about e-commerce. Here’s our collection of
eCommerce Factsyou might not have
heard before…
INTRODUCTION

3. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10Mobile commerce is an important aspect
of sales, and consumers utilize it
constantly. 30 % of Mobile Shoppers
abandon the transaction if the shopping
experience is not optimized for mobile.
There’s absolutely no doubt that mobile
use is continuing to rise every year among
consumers interested in interacting with
businesses catering the shopping
experience to the devices they are using
on a daily basis.
1 IT’S A SMART SMARTPHONE WORLD!

4. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10New research by Google has found that
57% of mobile website visitors will leave
if a webpage doesn’t load within three
seconds. The latest research from Google
underscores the importance of having a
mobile-friendly website. As consumers
continue to spend more time on mobile
devices, mobile page load speeds are
critical to a good user experience.
2 NO ONE LIKES TO WAIT, RIGHT?

5. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10A later report stated that email marketing
yielded an average ROI of 4300%. Email
marketing even surpassed organic search
as the best marketing strategy in terms of
ROI, according to a report compiled by
Econsultancy. In fact, businesses are now
attributing more than a fifth of their
overall sales to email marketing.
3 WHAT? DID I READ THAT CORRECTLY?

6. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10If you're looking to make as many
conversions as possible from your
shopping cart abandonment campaign to
increase your business sales, sending
more reminders is the way to go.
According to Soundest, sending a series of
three abandoned cart email reminders
brings in a staggering 131% more orders
than a single email.
4 THAT IS ONE BIG NUMBER!

7. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10Online retailers not offering free shipping
may want to reconsider their delivery
options. When you give them the “free
shipping” offer while they're in buy mode,
you have a far better chance of scoring
success with it. If your goal is to sell a
certain product, then you can offer free
shipping on that particular product. 80%
Shoppers want free shipping on their
purchase.
5 GIVE THEM WHAT THEY WANT

8. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10Social Media users have purchased an
item online or in-store after sharing it or
marking it as a Favorite on Twitter,
Facebook or Pinterest. social media has
evolved to become much more impactful,
especially for businesses. 46% of
shoppers make buying decisions based on
social media, according to Sprout Social.
6 SOCIAL MEDIA MATTERS

9. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10Cart abandonment plagues every
ecommerce business out there from the
largest, most optimized online shopping
giants to the smallest, homemade internet
business on the web. 26% of online
shoppers will abandon their shopping
cart due to mandatory account
registration.
7 SHOPPING CART ABANDONMENT HAUNTS THEM ALL

10. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
10It takes about 50 milliseconds (0.05
Seconds )for users to form an opinion
about your website that determines
whether they'll stay or leave. It’s a simple
matter of choice. Chances are for any
given search query, there are multiple
search results that fit the needs of the
user. So you’ve probably realized by now
that your website has an effect on the
perceived credibility and quality of your
business.
8 A STITCH IN TIME SAVES NINE

11. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
1094% of user`s frist impression is linked to
website design, specifically website
design, and navigation. When it comes to
the success of a website, the most
important aspect of the site is the page's
layout. The website must be clean with an
easy-to-follow navigation system to
contribute to a usable webpage layout.
Websites should be full of great, relatable
content, eye-catching titles and images,
and interaction between consumer and
business.
9 FIRST IMPRESSION MATTERS

12. Customer Data Driven Strategies To Increase
eCommerce Store Conversions
1089% of shoppers have stopped buying
from online store after they`ve
experienced poor customer service. If you
don’t want them to turn around, you have
to be sure to give them the best possible
shopping experience at each phase of that
journey.
10 AFTER ALL, IT’S CUSTOMERS THAT MATTER THE MOST

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