Patricia Pacheco Villazon is an award-winning bilingual client service professional with over 15 years of experience in sales, management, visual merchandising, and interior design. She currently works as the Store Manager for Tutti Bambini, a high-end boutique specializing in baby and maternity goods. Previously, she was the Office Manager for Alonso Dermatology and an Associate Manager for Adriana Hoyos Interiors Corporation, an interior design house. She is proficient in relationship building, interior design, business management, collaboration, and marketing initiatives.
Currently I am employed with M.H. Alshaya Co. in Dubai, United Arab of Emirates, under health and beauty division, Mac Cosmetics Department as store in-charge Product Specialist and have been involved in number of events.
My record of academic achievements and professional career history, demonstrates attributes that make me a valuable employee. My CV is and portfolio is enclosed to provide you with details of my skills and accomplishments, but I am certain that a personal interview would more fully reveal my desire and ability to contribute to your organization.I would like to take this opportunity to be a part of your prestigious organization and enhance more my knowledge and skills.
Currently I am employed with M.H. Alshaya Co. in Dubai, United Arab of Emirates, under health and beauty division, Mac Cosmetics Department as store in-charge Product Specialist and have been involved in number of events.
My record of academic achievements and professional career history, demonstrates attributes that make me a valuable employee. My CV is and portfolio is enclosed to provide you with details of my skills and accomplishments, but I am certain that a personal interview would more fully reveal my desire and ability to contribute to your organization.I would like to take this opportunity to be a part of your prestigious organization and enhance more my knowledge and skills.
1. Patricia Pacheco Villazon
Miami, FL | pattyp444@aol.com| 786.326.6131| linkedin.com/in/patricia-pacheco-villazon
AWARD-WINNING BILINGUAL CLIENT SERVICE BASED ADMINISTRATOR
PERFORMANCE IMPROVEMENT | SALES SUCCESS | CREATIVITY AND INNOVATION| NATURAL LEADER
Dynamic and business savvy professional with exemplary knowledge of sales, management, visual merchandising
and interior design. Collaborative leader who identifies opportunities for growth, effectively cultivates relationships
with key clients, and provides insights to drive successful transactions. Pays careful attention to detail and
recognizes opportunities for creativity. Excel at securing relationships with clients around the globe. Established
track record of achievement across multiple sectors, including several years of visual merchandising work. Currently
looking to utilize background and proficiencies in a creative way with a focus on managing a team of like-minded
individuals.
Relationship Building | Interior Design| Business Relationship Management | Executive & Team Collaboration |
Spanish Fluency | Office Management | Financial Reporting | Social Media| Marketing Initiatives | Customer
Needs Assessment | Presentation Development | Training & Mentoring | MS Office | QuickBooks
EXPERIENCE, KEY RESPONSIBILITIES & SELECT HIGHLIGHTS
TUTTI BAMBINI: Coral Gables, FL | STORE MANAGER 2014–PRESENT
Well-known, high-end, boutique specializing in sales of baby and maternity goods as well as luxury concierge
services for expecting women. A full-service company with photography studio, lactation and baby-preparedness
classes, as well as Nursery design and home consultations.
LEADERSHIP AND VISION
Manage two store locations as well as back-end warehouse and photography studio.
Assisted in all buying decisions for baby-products as well as retail goods.
Lead all interviewing, staffing, and training initiatives.
Responsible for store merchandising and design as well as home nursery design.
STRONG ORGANIZATIONAL SKILLS
Handle scheduling of all staff in three locations on a weekly basis.
Maintain inventory control and stock fulfillment after weekly merchandise deliveries.
CLIENT SATISFACTION
Maintain relations with VIP customer base through personalized, luxury-concierge services including home
visits.
ALONSO DERMATOLOGY: Miami, FL | OFFICE MANAGER 2013-2014
Miami-based dermatology practice.
OFFICE MANAGEMENT
Maintained and coordinated scheduling of all staff.
Responsible for medical records and medical assistants’ pathology logs.
Responsible for ordering and inventory of all medical and office supplies.
MARKETING INITIATIVES
Collaborated with various Public Relations representatives to develop promotional material
Ideated plans for special events and secured media exposure.
CLIENT SATIFACTION
Communicated directly with patients to explain treatment plans and answer general questions.
2. Patricia Pacheco Villazon | pattyp444@aol.com | 786.326.2131 | linkedin.com/in/patricia-pacheco-villazon
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AWARD-WINNING BILINGUAL SALES ACCUMEN WITH INNOVATIVE DESIGN SKILLS
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ADRIANA HOYOS INTERIORS, CORPORATION: Miami, FL | ASSOCIATE MANAGER 2007-2013
Based in Quito, Ecuador, and founded in 1994 Adriana Hoyos is a design house with 10 U.S. flagship stores.
Offering a retro-modernism design, the collections blend the use of natural materials and fine woods to enhance the
ambiance of the contemporary 21st
century home.
EXEMPLARY SALES AND CLIENT SERVICES
Received awards for top-sales performance in 2009 and 2012.
Ensured a modern and dynamic appearance of store’s interior and exterior design,
Assisted customers across the world with product information, selection and purchases.
Traveled to client properties for set-up and design of acquired furniture.
MANAGEMENT AND LEADERSHIP
Directly assisted CEO with daily tasks and assignments.
Lent a creative eye to the execution of all merchandise setup.
Trained all department and store personnel in furniture functions as well as customer service techniques.
Managed sales team of 10+ employees.
SELECTED ENTREPRENEURIAL EXPERIENCE
GINGER APPAREL: North Miami Beach, FL | OWNER 2006-2007
Trendy women’s boutique specializing in personal styling.
Managed all buying and merchandising initiatives.
Developed in-store events, fashion shows and promotional sales-boosting activities.
Served as personal assistant to VIP clientele from around the world.
Responsible for all Visual Merchandising and Store Design.
EDUCATION
ASSOCIATES DEGREE, BUSINESS ADMINISTRATION
Jones College: Miami, FL