Michelle McIlroy is seeking a career opportunity to utilize her extensive experience in leadership, project management, sales, purchasing, employee development and administrative skills. She has adapted her skills across diverse industries including wholesale, retail, restaurants and hospitality. Her resume details experience as a Territory Manager, Operations Manager, Vice President of her own company and other roles demonstrating experience in strategic planning, new business development, budgeting, customer service, staff training and event planning. She is proficient in various software programs and holds a degree in English and has taken additional business and culinary classes.
1. Michelle McIlroy
2416 West Victory Boulevard #116 Burbank, CA 91506
Cell: 323.842.4424 michellemcilroy@yahoo.com
CAREER OBJECTIVE
Experienced in leadership, project management, sales, purchasing, employee development and
administrative skills, I would like to support the operations of a progressive company offering
long-term career opportunities.
At ease in high stress, fast-paced environments with emerging and multiple responsibilities.
Detail-oriented self-starter with a strong work ethic. Proven track record of streamlining
workflow and creating a team environment to increase productivity.
Have effectively adapted skills and knowledge to diverse professional environments including
the wholesale, retail, restaurant and hospitality industries.
Expertise in strategic planning, new business start up, cost containment, budgeting/finance,
customer service, staff training, supervision and mentoring. Thrives in both independent and
collaborative work environments.
Responsible for project management, event planning, and public relations of new and emerging
brands and businesses.
Solid background in human resources including recruiting/hiring, training, performance
evaluation, benefits, administration and payroll processing. Experienced with accounts
receivable, accounts payable, inventory control, and purchasing.
Extensive experience with both Apple OS X and Windows XP, proficient in Microsoft Word and
Excel, Outlook, Peachtree Accounting, Netsuite, MAS90, and ACT with basic knowledge of
Illustrator and Photoshop.
PROFESSIONAL EXPERIENCE
Lomography Corporation – West Hollywood, CA
8/2009 – 8/2012
Southwest Territory Manager
Responsible for the wholesale, retail and online presence of the brand for 5 USA states.
Increased wholesale revenue for the region by over 150% in the first year of employment.
Participated in tradeshows in both the East and West Coast.
Managed current wholesale accounts including in store demonstrations and the training of
staff.
Opened both retail stores in the Los Angeles area. Tasks included lease negotiations, project
management of construction and creation of the current business structure.
Hired and trained the staff for retail, lab and wholesale operations.
Planned and executed all promotional parties and events.
Created and managed the social media platforms.
Pacific Merchants Trading Company – Los Angeles, CA
9/2006 - 6/2009
Operations Manager
Worked closely with the president of the company to supervise the functionality of the sales,
office and warehouse departments. Streamlined communication within the departments while
increasing staff effectiveness and productivity.
Managed the inventory and placed purchase orders with all suppliers of product, display and
shipping materials. Reduced a $4M annual operating budget by 15%.
Developed new product lines, supervised all aspects of production.
Supervised the creation of catalogs, pricelists and brochures for all product lines.
Managed accounts and leads in the housewares, hotel and restaurant industries
Responsible for all aspects of the tradeshows and promotional events (shipping, booth
display, sales, set-up/breakdown.)
Tradeshows Attended: New York Gift, Chicago Housewares, National Restaurant Association, Las
Vegas Bar and Restaurant, New York Hotel and Motel
2. Vatra Corporation – Los Angeles, CA
3/2000 - 10/2006
Vice President
Co-founded Vatra Corporation and the sub-brands Factory Brand and Tundrafoot. Vatra
Corporation was a wholesale company with distribution nationwide, over 1500 active retail
accounts and yearly revenue which grew to over $2mil by 2006.
Assisted in developing all departments within the business. Contributed to the designs of all
products, supervised production, developed the client base and managed the sales department,
created marketing campaigns, advertisements, and promotional brochures.
Managed the creative director to create Factory Brand, a line of distressed leather belts and
buckles.
Supervised the development of Tundrafoot, an art-focused line of apparel and accessories
directed towards the junior girls market.
Negotiated contracts and closed deals with other fashion companies to become their main USA
product distributor.
Managed all aspects of the tradeshows (shipping, booth display, sales, set-up and breakdown.
Tradeshows Attended: New York Gift, Magic, Pool, ASD
Okutani Corporation – Chicago, IL
9/1995 - 1/2000
Sales Manager / Buyer
Buyer of vintage clothing and furniture for wholesale exportation to Japan and the retail
store Hollywood Mirror.
Trained/managed junior buyers, and approved purchasing decisions for the retail location.
Assisted in developing the wholesale distribution department for the USA division. Built
client relations, supervised shipping, billing and receivables for the clients, and
trained/managed new sales representatives.
Worked P/T as a sales associate at the retail location Hollywood Mirror.
Managed all aspects of the tradeshows (shipping, booth display, sales, set-up and breakdown.)
Tradeshows Attended: New York Gift, ASD, ASR, Los Angeles Gift
Jobs held from 1990-1995
Whole Foods - Cashier
The Melting Pot – Server
Espresso Best - Manager
The Great American Bagel – General
Denny’s – Server
Southern Lakes Credit Union - Teller
White Castle - Team Leader
Education
Southern Illinois University at Carbondale – Education and English
Harper College, Palatine IL – English and General Studies
Santa Monica College, Santa Monica CA – Culinary Classes
Fred Pryor Business Seminars
Los Angeles City College – currently studying Psychology