This document outlines the essential skills for working with email using Outlook, including setting email options, sending and organizing messages, and handling incoming messages. Key concepts include understanding email addresses, utilizing cc and bcc fields, managing attachments, and creating organizational folders and rules. The lesson also covers features such as spell check, automatic message checking, and message searching.

1. FastCourse Series
Lesson 2: Working with Email

2. 2
Learning Objectives
 After studying this lesson, you will be able to:
 Set email options
 Send messages
 Handle incoming messages
 Organize messages

3. Getting Started with Outlook Email
 Sources for email accounts
 Internet service provider (ISP)
 Company/corporate email servers
 Webmail: Outlook.com, Gmail, Yahoo!
 Email settings required
 User information
 Server information
 Logon information
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4. 4
Getting Started with Outlook Email
 Display the Account Settings dialog box
 Set up a new account
Found in
Backstage
view

5. Sending Messages
 All email addresses follow the same format.
 No spaces allowed in an email address
 Username and domain name separated with @
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Username Domain name
annhitchcock@outlook.com

6. Sending Messages
Separate multiple recipients’ email addresses in the
same box with semicolons.
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Cc: Sends a carbon
copy to recipients
Bcc: Sends a blind
copy to recipients
Bcc field
recipients
cannot be seen
by others
Previously
learned email
list

7. 7
Sending Messages
The Email Signature
dialog box
Use signatures to save time
Set default signatures

8. 8
Attach Files to Messages
New Attachment
Reminder window
Attach other files to your messages
Attached file

9. 9
Sending Messages
Check spelling before sending
Right-click on a
potential spelling
error to display
options.
Spell Check dialog box

10. Handling Incoming Messages
Set option to check for messages automatically
10
Set interval for
automatic send/receive
here.

11. Handling Incoming Messages
Messages appear in the Contents pane with icons next
to them.
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Paperclip
indicates an
attachment.
Blue line
indicates a
message
not yet
read.

12. Handling Incoming Messages
Save an attachment
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Right-click on an attachment to
choose to save it or to save all
files attached to the message.

13. Handling Incoming Messages
 Reply automatically adds the sender’s email address
to the To box.
 Reply to All automatically sends to all the original
recipients.
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RE: appears in front of
the subject text.

14. Handling Incoming Messages
 Forwarding a message sends a copy of it to the
addressees.
 Attachments are forwarded with the message.
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FW: appears in front of
the subject text.

15. Handling Incoming Messages
 Print message
 Prints the sender’s and recipient’s name, subject, date, and
message
 Print message with attachment options
 Print message from Outlook and the attachment from its
associated program.
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16. Organizing Your Messages
Folders and subfolders are used to keep messages
organized.
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Inbox holds all
incoming messages.
Outbox holds a sent message
until the process is completed.
Sent Items keeps a copy of
all sent messages.
Deleted Items holds a copy of
messages deleted until it’s
emptied.
Triangle means folder
contains subfolders.
Bold folder name
indicates subfolders
being displayed.

17. Organizing Your Messages
 Move a message to a folder
 Two methods:
Drag the messages over the desired folder.
Choose Home > Move > Move.
 Select multiple messages to move
 Hold down the [Ctrl] key and click on individual
messages.
 Hold down the [Shift] key, click on the first message,
and then click on the last message to select the entire
group.
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18. Organizing Your Messages
Create rules
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19. Organizing Your Messages
Save time with built-in Quick Steps
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Opens a dialog box to
customize Quick Step
Marks message as read,
moves it to a folder, and
marks it complete
Sends message directly
to your manager
Opens a reply window; deletes
original message once reply is sent
Sends message
to your team
Marks message as read and
moves it to a specified folder

20. Organizing Your Messages
 Search for a message in a selected folder
 Search all mail folders
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21. Organizing Your Messages
 Deleting moves a message to Deleted Items.
 You can drag it back to its original folder to undelete it.
 Messages are permanently removed from the computer
when you empty the Deleted Items folder.
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22. Organizing Your Messages
Sorting messages in a folder
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23. FastCourse Series
Lesson 2: Working with Email