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Govt. R. C. College of Commerce & Management

Organizational Behavior
Module -2
  FOUNDATIONS OF INDIVIDUAL BEHAVIOR
                                    Submitted to: Dr. B. Chardashekar
                                                 Dept. of Management


  Presentation by:
          Deepak Kumar S.C
          Harshita
          Girish.D
          Imran
          Dilip
          Kiran
          Iliyas
CONTENTS;

   Individual Behavior
   Foundation of Individual Behavior
   Personality
   Self-Concept
   Perception
INDIVIDUAL BEHAVIOR

“Individual behavior means some concrete action by a person.”

 For instance, how a teacher behaves in the class reflects his behavior. The behavior
of an individual is influenced by various factors.

                   Some of the factors lies within him e.g., his instincts, personality
traits, internal feelings, etc., while some lie outside him comprising the external
environment of which he is a part e.g., events conveying some information, & other
peoples‟ behavior that directly influence his behavior etc.

                           The environment acts as a „stimulus‟ & the person
responds to it. The teacher is affected by students‟ behavior & in turn affects their
behavior. Thus, individual behavior is not a self-induced phenomenon, but is
affected by a larger system. For Ex: group, family, & the society within which one
functions.
Factors Influencing Individual Behavior
   Personality
   Ability
   Perception
   Motivation
   Organizational Factors
   Socio-Culture Factor


               Foundation Of Individual Behavior
 Personal Factors
 Environmental Factors
 Organizational Factors
 psychological Factors
Psychological
   Personal Factors                                                  Personality
  Age                                                               Perception
  Sex                                                               Attitudes
  Education                                                         Values
  Abilities                                                         Learning
  Marital status
  No. of dependants
  Creativity
  Emotional intelligence

                                         Individual
                                         Behaviour


    Organisational
 Systems & Resources                                  Environmental Factors
Physical facilities
                                                      Economic
Organisation structure & design
                                                      Social norms & cultural values
Leadership
                                                      Ethics & social responsibility
Reward system
                                                      Political
Work – related behavior




                                   Foundation of Individual Behavior
PERSONALITY

Meaning and Definition of personality
                         According to Schiffman and kanuk: “Personality can be defined as those
  inner psychological characteristics that both determine and reflect how a person responds to
  his or her environment.”



Nature of personality
   Personality Traits

   Personality Reflects Individual Difference

   Personality is Consistent and Enduring

   Personality can Change
Shaping of personality/Stages of personality Development


                                          Stages

       Freudian               Erikson‟s             Cognitive                       Chris
         stage                 stages                stages                        Argyris

  1.    Oral stage      1.   Infancy           1.   Sensorimotor           1.   Immaturity to
  2.    Anal stage      2.   Early childhood   2.   Preoperational              maturity
                        3.   School age        3.   Concrete operational
  3.    Phallic stage                          4.   Play age
  4.    Latency stage   4.   Play age
                                               5.   Formational
                        5.   Young adulthood
  5.    Genital stage                               operational
                        6.   Late adulthood
Biological                              Cultural Factors
   Factors




                       Personality




Family and Social
    Factors         Situational Factors       Other Factors




                       Determinants of Personality
Managerial Application Of Personality
   Matching Jobs and Individuals
   Designing Motivation System
   Designing Control System



                    Personality Dimension
   Locus Of Control
   Authoritarianism
   Machiavellianism
   Introversion and Extroversion
   Bureaucratic Personality
   Problem Solving Style
   Type “A” and Type “B”
SELF-CONCEPT
Meaning;
           According to Sociologist Viktor Gecas “Self-Concept is the concept the
    individual has of himself as physical ,social and spiritual or moral being.


Types of Self-concept/Self-Image
      Actual self-Image
      Ideal self-Image
      Social self-Image
      Ideal Social self-Image
      Expected Social self-Image
How Self-concepts Develops
 Self-Appraisal
 Reflected Appraisal
 Social Comparison
 Biased Scanning


                         Aspects of Self-concept   Self-Esteem



                                 Aspects of
                               Self-concept

    Self-Efficiency
SELF-ESTEEM

Meaning;
        “Self-Esteem means pride in oneself or self-respect. Self-esteem is the extent to
  which a person believes that he or she is worthwhile and deserving individual.”



Six pillars of Self-Esteem
  Live Consciously
  Be Self-Accepting
  Take Personal Responsibility
  Be Self-Assertive
  Live Purposefully
  Have Personal Integrity
Strategies For Building Self-Esteem

   Free yourself from “Should”
   Respect your own Needs
   Respecting your deeper Needs
   Set Achievable Goals
   Talk to yourself Positively
   Test your Reality
   Experience Success
   Take Chances
   Solve Problems
   Make Decisions
   Develop your Skills
   Emphasize your Strengths
   Rely on your own Opinion of your self
“ WE DON’T SEE THINGS AS THEY

ARE, WE SEE THINGS AS WE ARE.”


                       Perception
PERCEPTION
       “The study of perception is concerned with identifying the process through
which we interpret and organize sensory information to produce our conscious
experience of objects and object relationship.”


       “Perception is the process of receiving information about and making sense
of the world around us. It involves deciding which information to notice, how to
categorize this information and how to interpret it within the framework of existing
knowledge.”


       “A process by which individuals organize and interpret their sensory
impressions in order to give meaning to their environment.”
The Perceptual Process
Sensation
        An individual‟s ability to detect stimuli in the immediate
  environment.
Selection
        The process a person uses to eliminate some of the stimuli that
  have been sensed and to retain others for further processing.
Organization
       The process of placing selected perceptual stimuli into a
  framework for “storage.”
Translation
        The stage of the perceptual process at which stimuli are interpreted
  and given meaning
Components Of Perception
      STIMULI
     Overt Environment                    ATTENTION             Recognition
           Physical                             Sensory &           Mediators &
        Socio-cultural                      Neural mechanisms    Physical organisms
        Work relation
Covert or internal environment
            Sensor
              Self


                                                                  Translation
                                                                      Response
                                                                      Organism
                                                                      Decisions




                                      Performance               Behavior
   Satisfaction                            Action                   Overt
     Expectation &                       Satisfaction           Physical Action
 Performance evaluation                   Reaction                  Covert
                                        Retrospection            Mental State
Factors Influencing Perception   Factors in the perceiver
                                 • Attitudes
                                 • Motives
                                 • Interests
                                 • Experience
                                 • Expectations




  Factors in the situation
  • Time                                  Perception
  • Work Setting
  • Social Setting


                                  Factors in the Target
                                  • Novelty
                                  • Motion
                                  • Sounds
                                  • Size
                                  • Background
                                  • Proximity
                                  • Similarity
Perceptual Organization
   It is the process by which we group outside stimuli into
    recognizable and identifiable patterns and whole objects.


   Certain factors are considered to be important contributors on
    assembling, organizing and categorizing information in the
    human brain. These are
-   Figure ground
-   Perceptual grouping
Figure-Ground Illustration

Field-ground differentiation
    The tendency to distinguish
    and focus on a stimulus that
    is classified as figure as
    opposed to background.
PERCEPTUAL GROUPING
   Our tendency to group several individual stimuli into a meaningful and recognizable
    pattern.

   It is very basic in nature and largely it seems to be inborn.

   Some factors underlying grouping are
    -continuity
    -closure
    -proximity
    -similarity

Person Perception: Making Judgments About Others
Attribution Theory
                      When individuals observe behavior, they attempt to determine
 whether it is internally or externally caused.

 Observation                     Interpretation                Attribution of cause
                                                       H
                   Distictinctiveness                                External
                                                       L             Internal

                                                      H
Individual                                                          External
                       Consensus
 Behavior
                                                      L              Internal


                                                     H                Internal

                        Consistency                  L                External

H –High L- Low
Shortcuts In Judging Others

Selective Perception:        People selectively interpret what they see on the basis of their
interests, background, experience and attitudes.
Halo Effect:        Drawing a general impressions about an individual on the basis of a single
characteristics.

Contrast Effect: Evaluation of a person‟s characteristics that are effected by
   comparisons with other people recently encountered who rank higher or lower on the
   same characteristics.

Projection:        Attributing one's own characteristics to other people.

Stereotyping: Judging someone on the basis of one‟s perception of the group to which
   that persons belongs.
Organizational Behavior /
Perception                  24
Organizational Behavior /
Perception                  25
Organizational Behavior /
Perception                  26
Case Study

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Organizational behavior girish & team

  • 1. Govt. R. C. College of Commerce & Management Organizational Behavior Module -2 FOUNDATIONS OF INDIVIDUAL BEHAVIOR Submitted to: Dr. B. Chardashekar Dept. of Management Presentation by: Deepak Kumar S.C Harshita Girish.D Imran Dilip Kiran Iliyas
  • 2. CONTENTS;  Individual Behavior  Foundation of Individual Behavior  Personality  Self-Concept  Perception
  • 3. INDIVIDUAL BEHAVIOR “Individual behavior means some concrete action by a person.” For instance, how a teacher behaves in the class reflects his behavior. The behavior of an individual is influenced by various factors. Some of the factors lies within him e.g., his instincts, personality traits, internal feelings, etc., while some lie outside him comprising the external environment of which he is a part e.g., events conveying some information, & other peoples‟ behavior that directly influence his behavior etc. The environment acts as a „stimulus‟ & the person responds to it. The teacher is affected by students‟ behavior & in turn affects their behavior. Thus, individual behavior is not a self-induced phenomenon, but is affected by a larger system. For Ex: group, family, & the society within which one functions.
  • 4. Factors Influencing Individual Behavior  Personality  Ability  Perception  Motivation  Organizational Factors  Socio-Culture Factor Foundation Of Individual Behavior  Personal Factors  Environmental Factors  Organizational Factors  psychological Factors
  • 5. Psychological Personal Factors Personality Age Perception Sex Attitudes Education Values Abilities Learning Marital status No. of dependants Creativity Emotional intelligence Individual Behaviour Organisational Systems & Resources Environmental Factors Physical facilities Economic Organisation structure & design Social norms & cultural values Leadership Ethics & social responsibility Reward system Political Work – related behavior Foundation of Individual Behavior
  • 6. PERSONALITY Meaning and Definition of personality According to Schiffman and kanuk: “Personality can be defined as those inner psychological characteristics that both determine and reflect how a person responds to his or her environment.” Nature of personality  Personality Traits  Personality Reflects Individual Difference  Personality is Consistent and Enduring  Personality can Change
  • 7. Shaping of personality/Stages of personality Development Stages Freudian Erikson‟s Cognitive Chris stage stages stages Argyris 1. Oral stage 1. Infancy 1. Sensorimotor 1. Immaturity to 2. Anal stage 2. Early childhood 2. Preoperational maturity 3. School age 3. Concrete operational 3. Phallic stage 4. Play age 4. Latency stage 4. Play age 5. Formational 5. Young adulthood 5. Genital stage operational 6. Late adulthood
  • 8. Biological Cultural Factors Factors Personality Family and Social Factors Situational Factors Other Factors Determinants of Personality
  • 9. Managerial Application Of Personality  Matching Jobs and Individuals  Designing Motivation System  Designing Control System Personality Dimension  Locus Of Control  Authoritarianism  Machiavellianism  Introversion and Extroversion  Bureaucratic Personality  Problem Solving Style  Type “A” and Type “B”
  • 10. SELF-CONCEPT Meaning; According to Sociologist Viktor Gecas “Self-Concept is the concept the individual has of himself as physical ,social and spiritual or moral being. Types of Self-concept/Self-Image  Actual self-Image  Ideal self-Image  Social self-Image  Ideal Social self-Image  Expected Social self-Image
  • 11. How Self-concepts Develops  Self-Appraisal  Reflected Appraisal  Social Comparison  Biased Scanning Aspects of Self-concept Self-Esteem Aspects of Self-concept Self-Efficiency
  • 12. SELF-ESTEEM Meaning; “Self-Esteem means pride in oneself or self-respect. Self-esteem is the extent to which a person believes that he or she is worthwhile and deserving individual.” Six pillars of Self-Esteem Live Consciously Be Self-Accepting Take Personal Responsibility Be Self-Assertive Live Purposefully Have Personal Integrity
  • 13. Strategies For Building Self-Esteem  Free yourself from “Should”  Respect your own Needs  Respecting your deeper Needs  Set Achievable Goals  Talk to yourself Positively  Test your Reality  Experience Success  Take Chances  Solve Problems  Make Decisions  Develop your Skills  Emphasize your Strengths  Rely on your own Opinion of your self
  • 14. “ WE DON’T SEE THINGS AS THEY ARE, WE SEE THINGS AS WE ARE.” Perception
  • 15. PERCEPTION “The study of perception is concerned with identifying the process through which we interpret and organize sensory information to produce our conscious experience of objects and object relationship.” “Perception is the process of receiving information about and making sense of the world around us. It involves deciding which information to notice, how to categorize this information and how to interpret it within the framework of existing knowledge.” “A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.”
  • 16. The Perceptual Process Sensation An individual‟s ability to detect stimuli in the immediate environment. Selection The process a person uses to eliminate some of the stimuli that have been sensed and to retain others for further processing. Organization The process of placing selected perceptual stimuli into a framework for “storage.” Translation The stage of the perceptual process at which stimuli are interpreted and given meaning
  • 17. Components Of Perception STIMULI Overt Environment ATTENTION Recognition Physical Sensory & Mediators & Socio-cultural Neural mechanisms Physical organisms Work relation Covert or internal environment Sensor Self Translation Response Organism Decisions Performance Behavior Satisfaction Action Overt Expectation & Satisfaction Physical Action Performance evaluation Reaction Covert Retrospection Mental State
  • 18. Factors Influencing Perception Factors in the perceiver • Attitudes • Motives • Interests • Experience • Expectations Factors in the situation • Time Perception • Work Setting • Social Setting Factors in the Target • Novelty • Motion • Sounds • Size • Background • Proximity • Similarity
  • 19. Perceptual Organization  It is the process by which we group outside stimuli into recognizable and identifiable patterns and whole objects.  Certain factors are considered to be important contributors on assembling, organizing and categorizing information in the human brain. These are - Figure ground - Perceptual grouping
  • 20. Figure-Ground Illustration Field-ground differentiation The tendency to distinguish and focus on a stimulus that is classified as figure as opposed to background.
  • 21. PERCEPTUAL GROUPING  Our tendency to group several individual stimuli into a meaningful and recognizable pattern.  It is very basic in nature and largely it seems to be inborn.  Some factors underlying grouping are -continuity -closure -proximity -similarity Person Perception: Making Judgments About Others
  • 22. Attribution Theory When individuals observe behavior, they attempt to determine whether it is internally or externally caused. Observation Interpretation Attribution of cause H Distictinctiveness External L Internal H Individual External Consensus Behavior L Internal H Internal Consistency L External H –High L- Low
  • 23. Shortcuts In Judging Others Selective Perception: People selectively interpret what they see on the basis of their interests, background, experience and attitudes. Halo Effect: Drawing a general impressions about an individual on the basis of a single characteristics. Contrast Effect: Evaluation of a person‟s characteristics that are effected by comparisons with other people recently encountered who rank higher or lower on the same characteristics. Projection: Attributing one's own characteristics to other people. Stereotyping: Judging someone on the basis of one‟s perception of the group to which that persons belongs.