The document outlines the steps of the order-to-cash (O2C) cycle, detailing procedures from creating a customer to posting transactions into the general ledger. Key actions include entering and booking sales orders, processing shipments, generating accounts receivable invoices, and creating payment receipts. Additionally, it describes the navigation paths and necessary documentation throughout the process for successful transaction management.

1. ORDER TO CASH CYCLE
O2C STEPS:
1. Create the customer(if not present)
2. Enter the sales order
3. Book the sales order
4. Pick release
a. Pick slip report runs
b. Create inventory transactions with status=pending initially
5. Ship conformation is done, The inventory transaction with status=completed and then it transfers
the order information into AR (Accounts Receivables)
6. Transfer the sales orders to auto invoice tables
7. Create AR invoice
8. Create payment receipt
9. GL post
1. CREATE THE CUSTOMER
NAVIGATION: Order management/Accounts Receivables>Customer>Standard.
Enter the name of the organization and Click Find.
A new form opens
Enter the field customer type as organization when the name field is an organization or Customer type
as person when the name field is the name person
Enter the TAX Registration number of 10 digits
And TAX payer id/ SSN for organization/person
Click on the NEW button a new form opens.
Enter the required field in the tabs
The organization number and customer number automatically appears when we SAVE the form

2. 2. BOOK THE ORDER
NAVIGATION: Order Management >Orders>Returns>Sales Order.
Enter the customer name, Order type as mixed/as required from the list below
Click on the Line Item tabs

3. Types of orders:
1. Standard
2. Mixed
3. Bill only
4. Export orders
5. International
6. Order only
7. Return only
8. Training
9. Web
In the line Item tab, enter the ordered items, Quantity and Click the Book Order button.
Order has been booked dialect opens click OK

4. The Order Number and amount fields are populated automatically.
Note down the order number and the Status changes from Entered to Booked
Here all the order information is stored in the tables
OE_ORDER_HEADERS_ALL (STORES HEADERS INFO)
OE_ORDER_LINES_ALL (STORES LINES INFO)
OE_ACTIONS_ALL (STORES ACTIONS INFO)

5. 3. GRANT THE PERMISSIONS TO THE USER
NAVIGATION: OM>Shipping>Setups>Grant and Role Definitions>Grant.
Enter the User name of the user who is granted the permission.
4. SHIPMENT RELEASE
Navigation: OM>Shipping Transactions
Enter the order number
And Click Find

6. Here the transactions details are stored in the BASE TABLES:
OE_TRANSACTION_TYPES_ALL
OE_CREDIT_CHECK_RULES
In this form the line status is ready to release
And next step is Pick release
In the Actions Change it to Launch Pick Release.
Pick release: Pick release finds and release the eligible delivery lines that meet the release criteria,
and creates move orders. The process of transacting move orders creates a reservation and
determines the inventory source sub-inventory.
Now click Go.

7. View the concurrent request by View RequestFind
The 3 concurrent request programs start running
1, Pick Selection List Generation
2, Pick Slip Report
3, Shipping Exceptions Report
And click the view output
Close the form
Navigation: OM>Shipping Transactions
Enter the order number> click find
Look at the line status and next step which is changed.

8. Click the delivery tab shipping transaction form.
In the actions button click shipconfirm and Go.
Ship confirm: Is the process of confirming that items have shipped. When a delivery is ship-
confirmed, shipping execution confirms that the delivery lines associated with the delivery have
shipped.
A new form open’s, Click OK
Close the form

9. Here all the SHIPPING DETAILS are stored in the BASE TABLES:
WSH_DELIVERY_DETAILS
WSH_NEW_DELIVERIES
WSH_DELIVERY_LEGS
View the request from ViewrequestFind
By this Five Concurrent requests will be running.
1. Bill of lading.>>>> A form of permit to the driver
2. Packing Slip Report>>> List of items packed.
3. Commercial Invoice (Contains tax related info)
4. Vehicle Load Sheet Data.
5. Interface trip stop Report
The deliveries created in the previous step are then assigned to trips, which may involve
multiple stops depending upon the shipping address of the deliveries. SRS has been modified to
accept organization code as a parameter and process the trip stops for the specified
organization. Interface trip stop – SRS has also been enhanced to spawn multiple child processes
to process trip stops in parallel. The parameter stops per batch is used to specify the number of
stops to be processed by each thread of the interface trip stop – SRS. Interface trip stop –SRS
has also been enhanced to defer the inventory interface processes.

10. Check the status of Sales Order
Navigation: OM>Order,Returns>Sales Order.
F11
Enter the sales orders number
Ctrl + F11 Press Enter
Click on the lines tab Look for the status to be shipped

11. Run the concurrent request named:
WORK FLOW BACKGROUND PROCESS
Enter the parameters Yes, No in the required field
View the request.
This concurrent request is requested to populate the AR tables

12. 5. TRANSFER THE ORDERS TO AUTO INVOICE TABLES
NAVIGATION: Receivable manager
View >request
Submit a new request
Run the Auto invoice Import Program
Auto-Invoice: Is used to import invoices, credit memos, debit memos, on-account credits.
Receivable’s ensures that the data imported is accurate and valid.
A parameters form open’s. Enter
Transaction Source: Order Entry and
Default Date: Today’s Date
Click OK

13. View the request, Auto invoice program Runs
6. CREATE THE AR INVOICE
NAVIGATION: Receivable manager>Transaction >Transaction
Query the sales order number
The transaction number is appeared. Note down the transaction number. It is the AR invoice
number

14. 7. CREATE THE PAYMENT RECIEPT
NAVIGATION: Receivable manager > Receipt> Receipt
Enter the fields as required
Enter the receipt number
Enter the amount paid
Enter the transaction number and then click on the customer field
Click Apply

15. Check the fields for balance to be paid.

16. VIEW THE ACCOUNT SUMMARY USING THE
NAVIGATION: Receivables Manager>Account Details
Enter the transaction number/Customer number and find
We can view the summary of the transaction
8. POST THE TRANSACTIONS INTO THE GENERAL LEDGER
NAVIGATION: Receivable Manager> Interface> General Ledger
Submit the request for GENERAL LEDGER TRANSFER PROGRAM
Parameter form opens
Enter the required date (From which date to post the journals). Click OK

17. Three concurrent requests runs
1. General Ledger transfer program
2. revenue recognition
3. update posting control
View the request.

18. 9. IMPORT THE JOURNALS FROM INTERFACE TABLES TO MAIN GL TABLES
NAVIGATION: GL super user>Journals>Import>Run
Enter the source: Receivables
Selection Criteria: All group ID’s
Click Import
Click Yes
View the request

19. 10. ENTERING INTO THE BOOKS
NAVIGATION: GL super user> Journals>Enter
Enter the period range to be entered into the books
Click on the un-posted then post those