Order to Cash. Cash is King. Prime elements, points that block successful ETE flow. KPI's/metics and how to guage where your company really ranks: a Business leader, Average, or Laggard.
Order To Cash - Inefficiencies and redundancies throughout the OTC cycle are an expensive affair for businesses and prevent them from turning receivable into cash.
The time might just be ripe for change in thinking when it comes to putting together an Enterprise Order To Cash paradigm in place ….. a more cohesive & comprehensive approach enabling Businesses to horn there competitive edge, unlock efficiencies, increase speed, significant cost reduction thereby have direct impact on the Top line and bottom line across the Enterprise.
Order to Cash Overview slides can be used for high level training for O2C Or Accounts Receivable department in any organization. Anyone can use it as standard template and make necessary changes for their use. This is not just for providing designed slides, I've included desired sample data which ideally should be a part of O2C Function overview & training deck. I believe design is just to make it look nice, important aspect is which relevant information/data to be included based on the topic.
If you like it, I would be happy to help you in further topics as these are readily available with me. In case it seems interested to you, do not forget to Like It and comment with your suggestion for improvisation.
Thanks
Koushik Bagchi
ikoushik@gmail.com
Organizations try to accomplish their business objectives through strategies. Strategies are executed broadly through ‘Programs & Projects’ or ‘Operations.
The published document gives overall view of OTC, is the end-to-end business process for receiving and processing customer orders. It also gives accounting and technical insight for Oracle application R12 OTC cycle.
Order To Cash - Inefficiencies and redundancies throughout the OTC cycle are an expensive affair for businesses and prevent them from turning receivable into cash.
The time might just be ripe for change in thinking when it comes to putting together an Enterprise Order To Cash paradigm in place ….. a more cohesive & comprehensive approach enabling Businesses to horn there competitive edge, unlock efficiencies, increase speed, significant cost reduction thereby have direct impact on the Top line and bottom line across the Enterprise.
Order to Cash Overview slides can be used for high level training for O2C Or Accounts Receivable department in any organization. Anyone can use it as standard template and make necessary changes for their use. This is not just for providing designed slides, I've included desired sample data which ideally should be a part of O2C Function overview & training deck. I believe design is just to make it look nice, important aspect is which relevant information/data to be included based on the topic.
If you like it, I would be happy to help you in further topics as these are readily available with me. In case it seems interested to you, do not forget to Like It and comment with your suggestion for improvisation.
Thanks
Koushik Bagchi
ikoushik@gmail.com
Organizations try to accomplish their business objectives through strategies. Strategies are executed broadly through ‘Programs & Projects’ or ‘Operations.
The published document gives overall view of OTC, is the end-to-end business process for receiving and processing customer orders. It also gives accounting and technical insight for Oracle application R12 OTC cycle.
The P2P cycle is a necessary process that helps ensure the accuracy of financial data in Oracle Applications including the accounting entries & tables. Learn More!
SAP Configuration Guide for Functional Modules (Based on IDES)sapdocs. info
Based on IDES, this configuration guide provides steps for functional modules of SAP like FI, MM and SD.
http://sapdocs.info/sap/sd-related-topics/sap-configuration-guide-for-functional-modules-based-on-ides/
The P2P cycle is a necessary process that helps ensure the accuracy of financial data in Oracle Applications including the accounting entries & tables. Learn More!
SAP Configuration Guide for Functional Modules (Based on IDES)sapdocs. info
Based on IDES, this configuration guide provides steps for functional modules of SAP like FI, MM and SD.
http://sapdocs.info/sap/sd-related-topics/sap-configuration-guide-for-functional-modules-based-on-ides/
Driving efficiency with invoice processing in complex business environments
Here’s your chance to learn how AP automation provides so much more than just automating one single process. This session will walk through some of the other tangible benefits AP automation provides around process excellence in complex business environments. Hear how automation delivers a foundation to support and deliver results against wider strategic objectives in your organization despite a complicated process and systems landscape. Learn how automation can then be applied and is relevant for the Procurement landscape even in complex business environments.
Digital Order-to-Cash: Innovation for the New Normal and Beyond | Emagia OTC ...emagia
Digital Order-to-Cash: Innovations for the New Normal and Beyond
Emagia is a leader in digital order-to-cash
Power of digital trifecta “Automation, Analytics and AI”
Intelligent. Hyper Efficiency. Self-Service. Touchless.
Automation – Eliminating Manual Tasks for Hyper Efficiency
Business License Bots
Resale Certificate Bots
Contractor License Bots
Liens/Bonds Bots
Bots for PODs
Bots for Bank Statements Gathering
Bots for EDI/MT940/BAI2 Feeds
Workflow System
Strategy and Rules Engines
Analytics – Empower Data-driven Operations
Global O2C Insights Hub
Over 100+ Insights
CFO Dashboard
Controller Dashboard
Credit Dashboard
AR Dashboard
Collections Dashboard
Cash Application Dashboard
Cash Forecasting Dashboard
Predictive Payment Dates
Predictive Dispute Reason
Predictive Invoice Match
Prescriptive Next Task
Prescriptive Work Flow.
https://www.emagia.com/resources/videos/digital-order-to-cash-innovation-for-the-new-normal-and-beyond/
Fast-Track Your O2C Cycle With AR Automation - Techwave.pdfAnil
Sales, supply chain, and compliance aspects make the initial cash cycle a reasonably complex process. AR automation is one way by which organizations can shorten the cash conversion cycle and improve operational excellence. It also allows financial executives to build a solid foundation for a holistic, sustainable O2C process.
Thrive in the World of Change (Joshua May and Richard Revis, Blackline and EY)Executive Leaders Network
Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
"Change is the only constant. No words have rung truer over the past few years.
As the world faces continuing disruption, companies can expect an accelerating pace of change and will need to build greater organisational resilience to better respond and adapt to a changing landscape.
Finance automation solutions are helping accounting and finance teams embrace change to not only improve accuracy, execute tighter controls, and decrease risk, but also focus on complex and judgemental areas to help drive strategic business decisions.
This is what modern accounting looks like: processes are automated, data is connected, and the role of auditor and accountant is elevated. The overall accounting team’s role evolves beyond executing checklists and historical reporting to include proactive analytics and a seat at the decision-making table.
After this session, attendees will be able to:
• Employ best practices, resulting in a better utilised, more efficient organisation that focuses on risk management, compliance, and data analytics
• Transform the way accounting and audit departments work by reducing manual tasks, resulting in better attraction and engagement of top talent
• Understand the power of automation and how it strengthens accounting organisations"
Hear how Kelly Battles, CFO of Host Analytics, works with her finance team to track key financial and operating metrics data to drive performance and keep the company on track to deliver growth in 2011. In addition, Lauren Kelley, CEO of OPEXEngine will present key software industry benchmarks from OPEXEngine’s comprehensive financial and operating benchmarking report, developed in partnership with the SIIA. Join us for this informative webinar to learn more about how the benefits of metrics-driven, fact based decision making can help you drive better performance and efficiency within your own organization.
Presenters:
Lauren Kelley, CEO & Founder, OPEXEngine
Kelly Battles, CFO, Host Analytics
About the presenters:
Lauren Kelley is CEO and founder of OPEXEngine, the leading publisher of software financial and operating benchmarks. Ms. Kelley brings 25 years of successful experience in tech company management to OPEXEngine, as well as 6 years as an international economist at the US Department of Commerce’s Office of Computers early in her career, after entering Federal service through the prestigious Presidential Management Intern program. Prior to building OPEXEngine, she worked 2 years as an executive-in-residence at Grand Banks Capital, a venture fund focused on East Coast technology companies, evaluating potential investments. She has worked and lived extensively in Europe. She was previously Senior VP of WW Sales at ATG, including establishing field operations throughout Europe and Asia/Pacific, and was a General Manager for approximately 20 countries at Borland out of Paris in the early ’90s. Ms. Kelley also helped build Compaq’s Central and East European operations, based in Munich. Ms. Kelley is currently based in London, where she lives with her husband and two children.
Kelly Bodnar Battles is the CFO of Host Analytics, inc., the only provider of a CPM (Corporate Performance Management) suite of products delivered via software as a service.
Prior to Host Analytics, Kelly was VP, Finance at IronPort Systems where she was the first finance hire and was responsible for building and leading the finance, accounting, administrative and various operational functions during her six years there. During her tenure at IronPort, the company grew from $2M to $250M in annual bookings and was sold to Cisco Systems (NASDAQ: CSCO).
Before IronPort, Kelly was a Director in HP’s Strategy and Corporate Development group, a Strategy Consultant with McKinsey and Company, and a Corporate Finance Associate at J.P. Morgan. Kelly graduated with a B.S.E. from Princeton and M.B.A. from Harvard, both with honors. Kelly lives in the Bay Area with her husband, and their 2 children, labrador retriever and rescue cat.
Communicating your BRAND today is best done by stories. An effective way for people to understand your uniqueness thru VISUAL Stories. From why stories to using "PAR" as a way to communicate.
In todays workforce their are 5 active generations. How has our past shaped us and how do we interact?. What values do we all share? What is best way to communicate and learn. This presentation tries to address the basics.
Looking at what is driving Big Data. Market projections to 2017 plus what is are customer and infrastructure priorities. What drove BD in 2013 and what were barriers. Introduction to Business Analytics, Types, Building Analytics approach and ten steps to build your analytics platform within your company plus key takeaways.
Summary of three National webinars. Three V's, market, Functional areas showing most traction, Hot Revenue/ROI areas, Architecture options and using Use cases to overcome objections.,
Shows how RDS supports HANA, new Assemble to order Strategy utilizing RDS, Business Case studies tied to Technology and an evolution path for CRM utilizing RDS, HANA and the Cloud.
Understanding new Rapid Deployment Solutions. 150+ applications taht help solve business problems in weeks not years. Written from a basic user viewpoint.what
So what is SAP HANA? How can it help my area (Line of Business) and our business overall!. Presentation lays out BASICS and how can help users enable their area/business "Real time".
A beginners guide to scrum. Not only software. Defines roles, key meetings and artifacts. 7 certifications available thru Scrum alliance. Make the journey.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
1. John Choate – PMMS SIG Chair
Scott Pezza – Blue Hill Research
QUOTE / ORDER TO CASH (O2C)
2014 UPDATE
2. What is Quote/Order to Cash?
Why focus on O2C Process?
Why Cash improvements?
Typical areas effected by O2C process
“Simplified” view of Order to Cash Process
Common Pinch Points
Symptoms of a BROKEN O2C Process
ACES
KPIs/ Metrics & Results
Key Take Aways
PRESENTATION CONTENT
3. Quote/Order to Cash (O2C) normally refers to the Enterprise Resource
Planning (ERP) process in which taking customer sales orders via different
sales channels (such as email, internet, sales person, fax or by some other
means like EDI), and then fulfilling the order, shipping, logistics and then
generating an customer invoice and collecting payment for that invoice and
then receipt.
CASH IS KING !
Lifeblood of any company and
It flows through the ETE order-to-cash cycle.
What Is Order To Cash ?
4. KEY PRESSURES:
Why Focus on O2C ?
19%
19%
21%
29%
29%
67%
0% 10% 20% 30% 40% 50% 60% 70%
Percentage of Respondents, n = 140
Customer pressure to extend payment terms
Rising cost of servicing major customers
Inability to accurately forecast cash flows
Customer demand to improve service levels
Risk of customer non-payment or default
Pressure to reduce overall costs
Source: Aberdeen Group, The Order-to-Cash Cycle: Enhancing Performance with Process Automation (July 2011)
5. KEY OBJECTIVES:
Why Cash Improvement?
30%
34%
35%
36%
42%
54%
0% 10% 20% 30% 40% 50% 60%
Percentage of Respondents, n = 140
Manage credit risk, losses from bad debt, and
collections expense
Improve transaction efficiency
Reduce 'customer-to-cash' or 'order-to-cash'
cycle
Reduce receivables processing cost/time
Improve cash flow forecasting/guidance
Reduce Days Sales Outstanding (DSO)
Source: Aberdeen Group, The Order-to-Cash Cycle: Enhancing Performance with Process Automation (July 2011)
6. Customer (Quote/Order)
Sales
Customer Service
Finance and Accounting
Supply Chain
Fulfillment / Logistics
Customer (Cash)
TYPICAL AREAS AFFECTED BY O2C CYCLE
An “Integrated “ End to End Process
9. Number of ways a order can be placed
Sales Order Integrity
Automated versus Manual
Product Linkage
Customer status
New, Preferred, Repeating, etc.
Credit Limit
Method of Payment
Availability of Product
Carrier Availability & Mode
Customer Satisfaction
RMA Process
Common Pinch Points
9
10. Symptoms of a BROKEN Order To Cash Process
High order-taking error rates
High order-fulfillment error rates
High DSO (Days Sales Outstanding) rates
High cost of dispute resolutions
Inefficient/ineffective collection processes
Long-term losses due to customers going to better managed companies for
product/services
11. Blue Hill ACES Methodology
A
C
Reduced cost
Increased revenue
Tech
People
Budget
Headcount
E
S
Company recognition
Industry recognition
chievements
ontributors
conomics
uccess
Productivity
Table stakes
Process
Metrics
Payback
Meet job KPIs
Get promotion
12. ACHIEVEMENTS (A):
Reduced overall costs
Lower Days Sales
Outstanding (DSO)
Improved customer
satisfaction
Greater ability to forecast
cash flows
ACES Methodology >> Order To Cash
13. CONTRIBUTORS (C):
Event management (triggers and alerts)
Electronic interfaces to banks and
customers
Web-based and electronic sales order
management application
Credit management solution
Electronic Invoice Presentation and
Payment solution
Enterprise (ERP) features, extensions, or
RDS packages:
Tiered Dashboards (KPI’s/Metrics) /
Analytics
Customer Relationship Management
(CRM)
Advanced Planning and Scheduling
(APS-APO)
Sales & Operations Planning (S&OP)
Procurement (Business Commerce &
Cash Management)
Extended Warehouse Management
(ETE execution tools)
ACES Methodology >> Order To Cash
14. ECONOMICS (E):
Headcount – Redeployment of FTEs on more value-adding tasks or
lower total number of FTEs required.
Budget – Improved collections, lower DSO, and less bad debt provides
additional cash flow to fuel Business growth & productive operations.
SUCCESSES (S):
Sharing your experiences with ASUG peers
SIG Webinars – Business Use cases
Industry wide recognition of great results
ACES Methodology >> Order To Cash
15. Quotation and Sales Order (SO) Aging
Order Fulfillment Period
On Time Delivery (OTD) - %
Perfect Order
Finance/Accounting
Invoice
Payments
Collections
Key KPIs & Metrics
Benchmark: KPILibrary.com
16. 31% improvement in order-to-fulfill cycle time
97% complete and on-time shipments
33.5 DSO
3.3% of AR past due
1.3 days for payments to clear the AR ledger
16.2% of invoices require manual intervention
2.6 days from completion of product/work to invoicing
Performance Results: Best-in-Class (Top 20%)
Sources: Aberdeen Group, The Order-to-Cash Cycle: Enhancing Performance with Process Automation (July 2011);
Aberdeen Group, The Order-to-Cash Cycle: Integrating Business Processes to Improve Operational Performance
(March 2008)
17. AR Technology Profile
BEST IN CLASS
50%
47%
43% 43%
37% 37%
33%
26%
23% 23%
18%
12%
0%
10%
20%
30%
40%
50%
60%
Integrated
Order-to-Cash
Systems
BI /
Analytics
Electronic
Workflow
Performance
Dashboards
Event
Management
Customer
Portal
Best-in-Class All Others
Source: Aberdeen Group, The Order-to-Cash Cycle: Enhancing Performance with Process Automation (July 2011)
18. 15% improvement in order-to-fulfill cycle time
88% complete and on-time shipments
48 DSO
8.6% of AR past due
4.1 days for payments to clear the AR ledger
44.9% of invoices require manual intervention
3.9 days from completion of product/work to invoicing
Performance Results : Average (Middle 50%)
Sources: Aberdeen Group, The Order-to-Cash Cycle: Enhancing Performance with Process Automation (July 2011);
Aberdeen Group, The Order-to-Cash Cycle: Integrating Business Processes to Improve Operational Performance
(March 2008)
19. 58 DSO
16.1% of AR past due
9% improvement in order-to-fulfill cycle time
83% complete and on-time shipments
11.7 days for payments to clear the AR ledger
79.9% of invoices require manual intervention
6.1 days from completion of product/work to invoicing
Performance Results : Laggard (Bottom 30%)
Sources: Aberdeen Group, The Order-to-Cash Cycle: Enhancing Performance with Process Automation (July 2011);
Aberdeen Group, The Order-to-Cash Cycle: Integrating Business Processes to Improve Operational Performance
(March 2008)
20. Implement or expand automation of the Order-to-Cash (O2C) cycle.
Standardize procedures for quotation and order management.
Integrate order entry, credit, billing, and collections.
Investigate benefits of event management and automated alerts.
Centralize customer risk information in a single location.
Keep up on regular scoring of the A/R portfolio.
Continue growing electronic volumes of POs, invoices, and payments.
.
Steps For Increasing Your O2C Success
20
21. Improving efficiency addresses both the top pressure (cost)
and the most-cited objective (DSO)
Improvement comes from streamlining internal processes and
making it easier for customers to work with you
Understanding your current and prospective customers can
help reduce non-payment risk and tailor collections strategies
Communication, between departments and with your
customers, is key to efficiency and visibility into cash flows
Key Financial Take Away Items
21
22. Cash is King!
BROKEN O2C PROCESS = Potential lost customers!
ACES can focus your O2C success!
Order Fulfillment period is a key O2C metric.
Where does your company rank as a O2C process leader?
Best-in-Class
Average
Laggard
Key Take Aways
22
23. Join ASUG or Learn About Your Membership Benefits
memberservices@asug.com
Stay in the Know, Subscribe to ASUG Newsletters
Visit asug.com/newsletters
Visit ASUGNews.com for independent, unbiased,
and customer-focused coverage of SAP.
Stay in Touch
ASUG BLUE HILL RESEARCH
TWITTER: @ASUG365
FACEBOOK: https://www.facebook.com/ASUG365
LINKEDIN:
http://www.linkedIn.com/groups/Americas-SAP-Users-
Group-ASUG-112172/about
TWITTER: @BlueHillBoston / @ScottPezza
WEBSITE: http://www.bluehillresearch.com/
LINKEDIN:
https://www.linkedin.com/company/blue-hill-research
https://www.linkedin.com/in/scottpezza
24. John Choate – PMMS SIG Chair
Scott Pezza – Blue Hill Research
QUOTE / ORDER TO CASH (O2C)
2014 UPDATE