The document provides guidelines for safety during the pandemic, including wearing a mask, washing hands regularly, maintaining social distancing, and staying home when feeling sick. It also stresses respecting others, listening attentively, cleaning, organizing, and ensuring good ventilation. The second part defines communication as the transfer of information between a speaker and receiver using spoken words, actions, or both. It presents the basic model of communication as a process involving a speaker, message, channel, receiver, decoding, encoding, and feedback. The third part arranges the diagram of the communication process in the correct order: speaker generates idea, encodes it, transmits message, receiver gets it, decodes it based on context, and provides