Lecture notes for An Introduction to Operations Management (taught by Prof. Christian Terwiesch / University of Pennsylvania / online course at www.coursera.org).
Lecture notes for An Introduction to Operations Management (taught by Prof. Christian Terwiesch / University of Pennsylvania / online course at www.coursera.org).
Identity and Access Management Reference Architecture for Cloud ComputingJohn Bauer
This presentation will outline a comprehensive reference architecture for meeting the secure access and provisioning demands of outsourcing business and technology processes to “the cloud”. The attendee will walk away with a more solid understanding of what identity and access management challenges face organizations looking to move application and business process support to cloud computing providers as well as offer a reference architecture that outlines how to build standards based solutions for each challenge.
John F. Bauer III has over 20 years of Information Technology and Security delivery experience. John is currently the Enterprise Security Architect for Key Bank and has previous held leadership positions at British Petroleum, Cliffs Natural Resources, MTD Products, and National City/PNC Bank. John has spoken previously on the topic of Information Security at CA World, Oracle Open World, Digital ID World and NACHA conferences. John has both a Computer Science degree and MBA from Case Western Reserve University’s Weatherhead School of Management and is a frequent Adjunct Professor on Network Security at Cuyahoga Community College. John also maintains an active blog: MidwestITSurvival.com.
Strategic plan is a road map for pro- growth and pro -active development of any organisation . It provides the ways and means of realising the vision and mission of an organization . It provides the strategies to achieve the goals both long and short term and also the metrics associated with the performance indicators.A good strategic plan is one when all the stakeholders are involved in its preparation rather than made by external consultants . These slide provide the readers step- by -step approach to prepare a strategic plan for any educational institution following the scientific theories involved in doing so .
The author may be referred for clarifications at the email ID given on the title slide.
Software Defined Data Center: The Intersection of Networking and StorageEMC
There has been quite a bit of marketing rhetoric around Software Defined Data Center (SDDC) since VMware’s acquisition of Nicira. In this session we explore the components of a SDDC. Our specific focus is on the composition of a SDDC’s resource model: Compute, Networking, and Storage. The emphasis is on the disaggregated I/O for Network and Storage resources.
Objective 1: Describe the disaggregated I/O resource model employed to facilitate the use of virtualized Ethernet and Block devices in a Software Defined Data Center.
After this session you will be able to:
Objective 2: Explain how end-user driven provisioning of virtual Ethernet devices and Block devices serve to decouple resource use from infrastructure management.
Objective 3: Describe some of the opportunities and challenges associated with employing disaggregate I/O.
Category:Applications & Databases, Storage Automation & Management, Virtualization & Cloud Computing
Does the thought of implementing a software new software solution in your enterprise make you shudder? Even though you know that such an implementation will provide significant benefits to the organization, the process of initiating change can overshadow the rewards those benefits bring. Implementation does not have to be a feared word! Let Essential Software be your guide to a successful project launch.
1.Which of the following is considered a major process flow struct.docxhyacinthshackley2629
1.Which of the following is considered a major process flow structure?
· Lead Time
· Fabrication
· Lean Manufacturing
· Project
2.ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm?
· Certification is sought by any firm assuming they pay annual dues.
· 2nd Party – where a customer audits its supplier
· 3rd Party – where a qualified national or international standards/certifying agency serves as an auditor
· 1st Party – where a firm audits itself against ISO standards
3.Which of the following is ISO 14000 primarily concerned with?
· Quality management
· Time management
· Continuous improvement management
· Environmental management
4. Which is the one correct value stream principle?
· Look for efficiencies in the factory, office, physical, procedural, and technical operations.
· Eliminate waste that stops, slows down, or diverts the value stream.
· Concentrate on speeding up value-adding operations rather than removing waste.
· Keep the value stream moving at minimum velocity.
5. What is the starting point in developing a capacity plan for a health care operation?
· Determining the effective capacity over time
· Estimating design capacity
· Forecasting patient demand for a reasonable length of time
· Discovery of the bottleneck operation
6. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?
· MRP (Material Requirements Plan)
· ERP (Enterprise Resource Planning)
· MPS (Master Production Schedule)
· WBS (Work Breakdown Structure)
7.Which of the following is an element that addresses elimination of waste under lean production?
· Kanban production control system
· Production ahead of demand
· Minimized run times
· Group plant loading technology
8. In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand?
· Level elements
· Future elements
· Past elements
· Cyclical elements
9. Design for manufacturing and assembly delivers product improvements by emphasizing which of the following:
· Reducing product quality during the assembly process
· Designing products so they can be manufactured by a virtual factory
· Reducing equipment in the production process
· Simplification of the product by reducing the number of separate parts
10. Which of the following is one of the principles of reengineering?
· Quality at the source
· Do not select suppliers on the basis of price alone.
· Have those who use the output of a process perform the process.
· Leverage high cost employees with lower cost employees.
·
11. Which of the following is a characteristic that can be used to guide the design of service systems?
· Services are all similar.
Services businesses are inherently entrepreneurial.
Quality work means quality service.
Services cannot be inventoried.
12. Considering.
Which of the following is the net requirement using an MRP program i.docxjolleybendicty
Which of the following is the net requirement using an MRP program if the gross requirement is 10,000 and the inventory on hand is 4,000?
·
[removed]
14,000
·
[removed]
4,000
·
[removed]
6,000
·
[removed]
10,000
2
Which of the following is a characteristic that can be used to guide the design of service systems?
·
[removed]
Quality work means quality service.
·
[removed]
Services cannot be inventoried.
·
[removed]
Services businesses are inherently entrepreneurial.
·
[removed]
Services are all similar.
Which of the following is considered a major process flow structure?
·
[removed]
Project
·
[removed]
Lead Time
·
[removed]
Lean Manufacturing
·
[removed]
Fabrication
4
Which of the following is an analytical tool used in Six-Sigma quality improvement programs?
·
[removed]
Pareto charts
·
[removed]
Pedigree charts
·
[removed]
Tree charts
·
[removed]
Gantt charts
5
Which of the following is ISO 14000 primarily concerned with?
·
[removed]
Time management
·
[removed]
Quality management
·
[removed]
Environmental management
·
[removed]
Continuous improvement management
6
Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?
·
[removed]
Risk hedging
·
[removed]
Forward looking
·
[removed]
Agile
·
[removed]
Efficient
7
Which production process term best describes the situation when activities in a stage of production must stop because there is no work?
·
[removed]
Buffering
·
[removed]
Blocking
·
[removed]
Starving
·
[removed]
Staging
8
Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology?
·
[removed]
If you lose an hour at a bottleneck it is better than making scrap.
·
[removed]
Utilization and activation of a resource are not the same.
·
[removed]
An hour saved at a bottleneck operation does not increase the process flow.
·
[removed]
Do not allow bottlenecks to govern the flow of the line.
9
Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?
·
[removed]
MPS (Master Production Schedule)
·
[removed]
ERP (Enterprise Resource Planning)
·
[removed]
MRP (Material Requirements Plan)
·
[removed]
WBS (Work Breakdown Structure)
10
There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
·
[removed]
Trust
·
[removed]
Time
·
[removed]
Teamwork
·
[removed]
Task
11
Which of the following is usually included as an inventory holding cost?
·
[removed]
Order placing
·
[removed]
Typing up an order
·
[removed]
Breakage
·
[removed]
Quantity discounts
12
Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue?
·
[removed]
Cycle time
·
[removed]
Flow time
·
[.
1Which of the following is considered a major process flow struc.docxeugeniadean34240
1
Which of the following is considered a major process flow structure?
·
Fabrication
·
Lean Manufacturing
·
Project
·
Lead Time
2
Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?
·
WBS (Work Breakdown Structure)
·
MPS (Master Production Schedule)
·
MRP (Material Requirements Plan)
·
ERP (Enterprise Resource Planning)
3
There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
·
Trust
·
Task
·
Time
·
Teamwork
4
Which of the following is ISO 14000 primarily concerned with?
·
Environmental management
·
Quality management
·
Continuous improvement management
·
Time management
5
Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?
·
Standard deviation
·
Control charting
·
Project management
·
Continuous improvement
6
Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology?
·
Utilization and activation of a resource are not the same.
·
An hour saved at a bottleneck operation does not increase the process flow.
·
Do not allow bottlenecks to govern the flow of the line.
·
If you lose an hour at a bottleneck it is better than making scrap.
7
A project manager must consider several components when overseeing the planning process of aggregate operations; specifically, whether such components are factors that are internal or external to the organization. Which of the following factors would be classified as an internal component for an organization?
·
Inventory levels and economic conditions
·
Market demand and subcontractor capacity
·
Competitor behavior and current workforce
·
Current physical capacity and current workforce
8
A project can be segmented into which of the following?
·
Events
·
Sub-jobs
·
Work packages
·
Success markers
9
In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand?
·
Past elements
·
Level elements
·
Cyclical elements
·
Future elements
10
Which of the following is one of the principles of reengineering?
·
Leverage high cost employees with lower cost employees.
·
Have those who use the output of a process perform the process.
·
Do not select suppliers on the basis of price alone.
·
Quality at the source
11
Which production process term best describes the situation when activities in a stage of production must stop because there is no work?
·
Starving
·
Buffering
·
Blocking
·
Staging
12
Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?
·
Forward looking
·
Efficient
·
Agile
·
Risk hedging
13
What is the starting point in developing a capacity plan for a h.
Which of the following is the net requirement using an MRP program.docxalanfhall8953
Which of the following is the net requirement using an MRP program if the gross requirement is 10,000 and the inventory on hand is 4,000?
·
14,000
·
4,000
·
6,000
·
10,000
2
Which of the following is a characteristic that can be used to guide the design of service systems?
·
Quality work means quality service.
·
Services cannot be inventoried.
·
Services businesses are inherently entrepreneurial.
·
Services are all similar.
Which of the following is considered a major process flow structure?
·
Project
·
Lead Time
·
Lean Manufacturing
·
Fabrication
4
Which of the following is an analytical tool used in Six-Sigma quality improvement programs?
·
Pareto charts
·
Pedigree charts
·
Tree charts
·
Gantt charts
5
Which of the following is ISO 14000 primarily concerned with?
·
Time management
·
Quality management
·
Environmental management
·
Continuous improvement management
6
Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?
·
Risk hedging
·
Forward looking
·
Agile
·
Efficient
7
Which production process term best describes the situation when activities in a stage of production must stop because there is no work?
·
Buffering
·
Blocking
·
Starving
·
Staging
8
Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology?
·
If you lose an hour at a bottleneck it is better than making scrap.
·
Utilization and activation of a resource are not the same.
·
An hour saved at a bottleneck operation does not increase the process flow.
·
Do not allow bottlenecks to govern the flow of the line.
9
Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?
·
MPS (Master Production Schedule)
·
ERP (Enterprise Resource Planning)
·
MRP (Material Requirements Plan)
·
WBS (Work Breakdown Structure)
10
There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
·
Trust
·
Time
·
Teamwork
·
Task
11
Which of the following is usually included as an inventory holding cost?
·
Order placing
·
Typing up an order
·
Breakage
·
Quantity discounts
12
Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue?
·
Cycle time
·
Flow time
·
Run time
·
Build time
13. In a Gantt chart the vertical axis represents which of the following?
·
Tasks
·
Time
·
Cost
·
Revenue
14
According to the theory of constraints, which of the following can be a capacity-constrained resource (CCR)?
·
Inoperable equipment
·
A customer
·
An employee
·
Product design
15
The ability to rapidly and inexpensively switch production from one product to another enables which of the following:
·
Economies of size
·.
The International Journal of Engineering & Science is aimed at providing a platform for researchers, engineers, scientists, or educators to publish their original research results, to exchange new ideas, to disseminate information in innovative designs, engineering experiences and technological skills. It is also the Journal's objective to promote engineering and technology education. All papers submitted to the Journal will be blind peer-reviewed. Only original articles will be published.
This power point slide is all about the contemporary trends in quality engineering and management.every one should have a knowledge about the quality engineering in a 21st century.quality gives you more success in life.i had been giving you some techniques use in quality engineering program for a business purpose.
Ops 571 final exam guide (new, 2018) you have been called in as a consultant ...ramuaa124
For more classes visit
www.snaptutorial.com
1.
Which of the following is a measure of operations and supply management efficiency used by Wall Street?
Dividend payout ratio
Receivable turnover
Current ratio
Financial leverage
Earnings per share growth
You have been called in as a consultant to set up a kanban control systemjohann11374
FOR MORE CLASSES VISIT
www.ops571help.com
1. Which of the following is a measure of operations and supply management efficiency used by Wall Street? Dividend payout ratio Receivable turnover Current ratio Financial leverage Earnings per share growth
2. An activity-system map is which of the following? A diagram that shows how a company's strategy is delivered to customers A timeline displaying major planned events A network guide to route airlines A facility layout schematic noting what is done where A listing of activities that make up a project
FOR MORE CLASSES VISIT
www.ops571help.com
1. Which of the following is a measure of operations and supply management efficiency used by Wall Street? Dividend payout ratio Receivable turnover Current ratio Financial leverage Earnings per share growth
2. An activity-system map is which of the following? A diagram that shows how a company's strategy is delivered to customers A timeline displaying major planned events A network guide to route airlines A facility layout schematic noting what is done where A listing of activities that make up a project
You have been called in as a consultant to set up a kanban control systemramuaa130
For more course tutorials visit
Uophelp is now newtonhelp.com
www.newtonhelp.com
1.
Which of the following is a measure of operations and supply management efficiency used by Wall Street?
Dividend payout ratio
Receivable turnover
Current ratio
Financial leverage
Earnings per share growth
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
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As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
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"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
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➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
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➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
1. OPS 571 Final Exam SG 2014
1.Which of the following is considered a major process flow structure?
Lead Time
Fabrication
[Lean Manufacturing]
Project
2.ISO audits result in certifications that are done by first, second, or third parties. Which of the following
result in the best certification of a firm?
Certification is sought by any firm assuming they pay annual dues.
2nd Party – where a customer audits its supplier
[3rd Party – where a qualified national or international standards/certifying agency serves
as an auditor ]
1st Party – where a firm audits itself against ISO standards
3.Which of the following is ISO 14000 primarily concerned with?
Quality management
Time management
Continuous improvement management
[Environmental management]
4. Which is the one correct value stream principle?
Look for efficiencies in the factory, office, physical, procedural, and technical operations.
[Eliminate waste that stops, slows down, or diverts the value stream].
Concentrate on speeding up value-adding operations rather than removing waste.
Keep the value stream moving at minimum velocity.
5. What is the starting point in developing a capacity plan for a health care operation?
[Determining the effective capacity over time]
Estimating design capacity
Forecasting patient demand for a reasonable length of time
Discovery of the bottleneck operation
6. Which of the following is considered an organizational blueprint, which prescribes the quantity and time
frame for when each end product will be assembled?
MRP (Material Requirements Plan)
ERP (Enterprise Resource Planning)
[MPS (Master Production Schedule)]
WBS (Work Breakdown Structure)
2. 7. Which of the following is an element that addresses elimination of waste under lean production?
[Kanban production control system]
Production ahead of demand
Minimized run times
Group plant loading technology
8. In most cases, demand for products or services can be broken into several components. Which of the
following is considered a component of demand?
Level elements
Future elements
Past elements
[Cyclical elements]
9. Design for manufacturing and assembly delivers product improvements by emphasizing which of the
following:
Reducing product quality during the assembly process
Designing products so they can be manufactured by a virtual factory
Reducing equipment in the production process
[Simplification of the product by reducing the number of separate parts]
10. Which of the following is one of the principles of reengineering?
Quality at the source
Do not select suppliers on the basis of price alone.
[Have those who use the output of a process perform the process.]
Leverage high cost employees with lower cost employees.
11. Which of the following is a characteristic that can be used to guide the design of service systems?
Services are all similar.
Services businesses are inherently entrepreneurial.
Quality work means quality service.
[Services cannot be inventoried.]
12. Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is
given to a supply chain which has an evolving supply process based on functional products?
[Risk hedging]
Forward looking
Efficient
Agile
3. 13. There are many applications of poka-yokes in service organizations. Which of the following is one of
the three-T's used to classify poka-yokes?
Trust
Teamwork
[Task]
Time
14. Which of the following is a major factor that distinguishes service design and development from
manufacturing design and development?
The service package has the same legal protection available to manufactured goods.
Manufacturing is far more capital intensive than services.
The service process and service product can be developed independently.
[The service package is the major output of the development process].
15. A project can be segmented into which of the following?
Events
Sub-jobs
[Work packages]
Success markers
16. Which of the following is a cost impact and payoff analysis tool from the operations consulting tool kit?
Statistical tools
[Decision trees]
Work sampling
Gap analysis
17. According to the theory of constraints, which of the following can be a capacity-constrained resource
(CCR)?
Product design
Inoperable equipment
[An employee]
A customer
18. The ability to rapidly and inexpensively switch production from one product to another enables which
of the following:
Economies of shape
Economies of size
Economies of scale
[Economies of scope]
19. According to the theory of constraints, which of the following financial measurements can be used to
measure the firm's ability to make money?
Operating expenses
Dividends
Sales
[ Return on investment ]
4. 20. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?
[Continuous improvement ]
Control charting
Standard deviation
Project management
21. Which of the following is usually included as an inventory holding cost?
Order placing
Quantity discounts
[Breakage ]
Typing up an order
22. Which production process term best describes the situation when activities in a stage of production
must stop because there is no work?
Blocking
[Starving ]
Staging
Buffering
23. In a Gantt chart the vertical axis represents which of the following?
Time
Revenue
[Tasks ]
Cost
24. The Shingo system states that the way to prevent defects from coming out at the end of a process
is to do which of the following:
• Redesign the process in order to mitigate the bottlenecks.
• Utilize SQC (statistical quality control).
[• Introduce controls within the process. ]
• Slow down production rates until the process is in control.
25. Which of the following terms describes the time a unit spends actually being worked on together
with the time spent waiting in a queue?
[ Flow time ]
Build time
Cycle time
Run time
5. 26. Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized
production technology?
An hour saved at a bottleneck operation does not increase the process flow.
If you lose an hour at a bottleneck it is better than making scrap.
Do not allow bottlenecks to govern the flow of the line.
[Utilization and activation of a resource are not the same].
27. During the implementation of a project, which of the following should be the primary focus of a
consulting firm?
• The correct project software
• Application of the learning curve theory
[ • Tools and materials availability]
• People management skills
28. Which of the following is an analytical tool used in Six-Sigma quality improvement programs?
• Gantt charts
[• Pareto charts]
• Tree charts
• Pedigree charts
29. A project manager must consider several components when overseeing the planning process of
aggregate operations; specifically, whether such components are factors that are internal or external
to the organization. Which of the following factors would be classified as an internal component for
an organization?
• Inventory levels and economic conditions
• Market demand and subcontractor capacity
[• Current physical capacity and current workforce]
• Competitor behavior and current workforce
30. Which of the following is the net requirement using an MRP program if the gross requirement is
10,000 and the inventory on hand is 4,000?
• 10,000
• 14,000
[• 6,000 ]
• 4,000