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Operations Information system In India And the Global Environment
The document discusses various technologies used across different functions within operations management. It describes how supply chain management systems use technologies like RFID, ERP systems and decision support tools to manage inventory, supplier relationships and freight operations. It provides examples of how companies like Walmart, Dell and Indian Railways utilize operations information systems. The document also outlines the application of technologies in areas like manufacturing, distribution, marketing/sales, engineering, accounting and finance.
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Operations Information system In India And the Global Environment
- 1. Managing Technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 2. Operations Information system In India And the Global Environment To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 3. OIS In today’sGlobal Environment Areas of application:- 1. Supply chain management 2. Freight operations 3. Inventory control systems 4. e – governance 5. e – procurement To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 4. • Supply chainmanagement has been the cornerstone to Wal-Mart’s success. • Emphasizes on visibility of their SCM by sharing information with their suppliers. (real time operations) Supplier Management: Retail Link Decision support system. It is a bridge between Wal-Mart and its suppliers. It is an address you can visit via Internet to retrieve the sales data, inventory data, information on its development. To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 5. Inventory Management: RFID(Radio Frequency Identification) Automated Data collection based on an electronics – not a barcode Tag can be imbedded in the product or stuck on the exterior case or pallet Reader instead of a barcode scanner Allows fully automated data collection with the use of portals Can read many ID tags at a time To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 6. INVENTORY MANAGEMENT of •Dell chose i2 Technologies for its SCM system. • i2 serves almost 70% of the SCM market. • Every 20 sec the S/W aggregates orders, analyzes material requirements ,compares Dell’s on-hand inventory with its suppliers’ inventory and then creates a supplier bill of material to meet its order needs . • Instead of forecasting the daily supply needed, Dell receives the exact material every two hours to fulfill actual customer orders. To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 7. OIS in theIndian scenario Centre for Railway Information Systems (CRIS) CRIS designs, develops, implements and maintains large information systems for the Indian Railways. Some of the important projects handled by CRIS:- o The computerisation of the Freight Operation Information System of Indian Railways. FOIS enables management and control of freight movement, optimisation of asset utilisation, and generation of freight invoices. o National Train Enquiry System for latest train running timings. o E-Procurement system provides a secure, fair, and transparent method of procurement of material by the Railways through a web-based interface. o SLAM - Software for Locomotive Asset Management is a software system under development at CRIS which shall cater for Locomotive Asset Management on Indian Railways. o The Internet based E-ticketing reservation system To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 8. o Railway crewmanagement in India CMS, is software which provides information regarding railway crew at all times. o Control Office Application(COA) is a software which provides a solution for the rail traffic Controllers of each Division to manage the trains running over the track. e – governance Focuses on :- o The use of Information and communication technologies, and particularly the Internet, as a tool to achieve better government. o The use of information and communication technologies in all facets of the operations of the organization of the government. o The continuous optimization of service delivery, constituency participation and governance by transforming internal and external relationships through technology, the Internet and new media. To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 9. Process Technologies along SupplyChains Purchasing • Communication Suppliers • Transportation • EDI • Materials handling • Testing • Storage • Office technology • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 10. Process Technologies along SupplyChains Purchasing • Communication Suppliers • Transportation • EDI • Materials handling • Testing • Storage • Office technology • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 11. Process Technologies along SupplyChains Service Operations • Basic processes • Purchasing Suppliers • • Communication Transportation Testing • • EDI • Materials handling Materials • Testing • • Storage Office technology handling • Information technology • Office technology • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 12. Process Technologies along SupplyChains Service Operations • Basic processes • Testing • Materials Purchasing handling • Communication • Office Suppliers • Transportation technology • EDI • Information • Materials technology handling • Testing • Storage • Office technology • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 13. Process Technologies Manufacturing Operations along Supply processes • Basic Chains • CIM (computer- Service Operations integrated • Basic processes • Testing • Materials Suppliers • • Purchasing Communicationmanufacturing) Transportation handling • Office technology • • EDI Materials handling • Materials handling • Information technology • Office technology • Testing • Storage • Office • Information technology technology • Information technology • Materials technology • Testing • Storage To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 14. Process Technologies along SupplyChains Service Operations • Basic processes • Testing • Materials Purchasing handling • Communication • Office Suppliers • Transportation technology • EDI • Information • Materials technology handling • Testing • Storage Manufacturing • Office Operations technology • Basic processes • Information • CIM (computer- technology integrated manufacturing) • Materials handling • Office technology • Information technology • Materials technology • Testing • Storage To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 15. Process Technologies along SupplyDistribution Chains • Communication Service Operations • Transportation • Basic processes • Testing • Materials • Purchasing Suppliers • • Communication Transportation EDI handling • Office technology • • EDI • Information • Materials handling Materials handling technology • Testing • • Storage Office technology • Packaging Manufacturing Operations • Basic processes • Information technology • Storage • CIM (computer- integrated manufacturing) • Office technology • Materials handling • Office • Information technology • Information technology • Materials technology technology • Testing • Storage To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 16. Process Technologies along SupplyChains Service Operations • Basic processes • Testing • Materials Purchasing handling Distribution • Communication • Office • Communication Suppliers • Transportation technology • Transportation • EDI • Information • EDI • Materials technology • Materials handling handling • Testing • Packaging • Storage Manufacturing • Storage • Office Operations • Office technology • Basic processes technology • Information • CIM (computer- • Information technology integrated technology manufacturing) • Materials handling • Office technology • Information technology • Materials technology • Testing • Storage To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 17. Process Technologies along SupplyChains Marketing Service Operations and Sales• Basic processes • Testing • Materials Suppliers • • • Purchasing Communication Communication Transportation handling • OfficeCustomers technology • • Distribution Communication Transportation • • EDI • Information • EDI • Media technology Materials handling technology • Materials handling • • • Testing Packaging • • Electronic commerce Storage Office technology Manufacturing Operations • • Storage Office • Basic processes technology • • Testing Information technology • CIM (computer- integrated manufacturing) • Information technology • Office technology • Materials handling • Office • Information technology technology • Information technology • Materials technology • Testing • Storage To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 18. Process Technologies along SupplyChains Service Operations • Basic processes • Testing • Materials Purchasing handling Distribution Marketing • Communication • Office • Communication and Sales Suppliers • Transportation technology • Transportation • Communication Customers • EDI • Information • EDI • Media • Materials technology • Materials technology handling handling • Electronic • Testing • Packaging commerce • Storage Manufacturing • Storage • Testing • Office Operations • Office • Office technology • Basic processes technology technology • Information • CIM (computer- • Information • Information technology integrated technology technology manufacturing) • Materials handling • Office technology • Information technology • Materials technology • Testing • Storage To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 19. . Recent developmentin Supply chain management software is: • . 1. Base Rate, Carrier select & match pay (version 2.0) developed by Distribution Sciences Inc. which is useful for computing freight costs, compares transportation mode rates, analyze cost and service effectiveness of carrier. 2. A new software programme developed by Ross systems Inc. called Supply Chain planning which is used for demand forecasting, replenishment & manufacturing tools for accurate planning and scheduling of activities. 3. P&G distributing company and Saber decision Technologies resulted in a software system called Transportation Network optimization for streamlining the bidding and award process. 4. Logitility planning solution was recently introduced to provide a programme capable managing the entire supply chain. To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 20. Technologies for Other FunctionalAreas Operations To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 21. Technologies for OtherPlanning and • Functional Areas budgeting technology Accounting • Electronic data interchange (EDI) • Information technology • Office technology Operations • Electronic commerce To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 22. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Information technology • Office technology • Electronic commerce Accounting Operations To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 23. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Information technology • Office technology • Electronic commerce Accounting Engineering • Product technology • Office technology • Information technology • Process technology • Pilot-plant technology • Computer-aided design (CAD) To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 24. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Information technology • Office technology • Electronic commerce Accounting • Product technology • Office technology • Information Engineering technology • Process technology • Pilot-plant Operations technology • Computer-aided design (CAD) To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 25. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Information technology • Office technology • Electronic commerce Accounting • Product technology • Office technology • Information Engineering technology • Process technology • Pilot-plant Operations technology • Computer-aided design (CAD) • Planning and budgeting technology Finance • Office technology • Online databases • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 26. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Information technology • Office technology • Electronic commerce Accounting • Product technology • Office technology • Information Engineering technology • Process technology • Pilot-plant Operations technology • Computer-aided design (CAD) • Planning and budgeting Finance technology • Office technology • Online databases • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 27. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Information technology • Office technology • Electronic commerce Accounting • Product technology • Training technology • Office technology • Information • Office technology Engineering technology • Process • Performance evaluation technology • Pilot-plant • Motivational researchOperations technology • Computer-aided • Information technology design (CAD) Human • Planning and budgeting Resources Finance technology • Office technology • Online databases • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 28. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Information technology • Office technology • Electronic commerce Accounting • Product technology • Office technology • Information Engineering technology • Process technology • Pilot-plant Operations technology • Computer-aided design (CAD) Human • Planning and budgeting Resources Finance technology • Training technology • Office technology • Office technology • Online databases • Performance evaluation • Information technology • Motivational research • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 29. Technologies for Other • Planning and budgeting technology Functional Areas • Electronic data interchange (EDI) • Hardware • Information technology • Office technology • Databases Accounting • Electronic commerce • Software • Product • Telecommunications technology • Office technology • Information Management Engineering technology • Process Information technology Systems • Pilot-plant Operations technology • Computer-aided design (CAD) Human • Planning and budgeting Resources Finance technology • Training technology • Office technology • Office technology • Online databases • Performance evaluation • Information technology • Motivational research • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 30. Technologies for Other • Planning and budgeting technology Functional Areas • Hardware • Electronic data interchange (EDI) • Information technology • Databases • Office technology • Software • Electronic commerce • Telecommunications Accounting • Product technology • Office technology • Information Management Engineering technology • Process Information technology Systems • Pilot-plant Operations technology • Computer-aided design (CAD) Human • Planning and budgeting Resources Finance technology • Training technology • Office technology • Office technology • Online databases • Performance evaluation • Information technology • Motivational research • Information technology To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 31. MSS EIS - Market Research - SPSS DSS - Budget - SAP EIS Location - GIS Network - Feasibility Tool To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 32. OSS TPS - Supply Chain - SAP / ERP Network installation - GIS / GPS / NMS To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 33. OSS PCS - Monitoring - NMS / Putty Fault - GIS / GPS / /NMS ECS - Communication - Clarity / mail/ Net Meeting To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.
- 34. Data Functional - Portal (Gayan Mandir) Operational - Clarity Normal - Excel To Accompany Ritzman & Krajewski, Foundations of Operations Management © 2003 Prentice-Hall, Inc. All rights reserved.