As presented by University of Oxford / OssWatch / Apache Software Foundation. For further details see: www.opense.net

1. open educational Framework for
computer science Software Engineering
This project has been funded with support from the European Commission. This document reflects the views only
of the author, and the Commission cannot be held responsible for any use which may be made of the information
contained therein.
503641-LLP-1-2009-1-PT-ERASMUS-ECUE

2. The Learning Support Framework
WP5
12 July 2010

3. INDEX
Strategy for Support for learners using OpenSE
Learner Support Framework (LSF)
Support by learner type
Support by learning stage
Implementation of LSF
Discussion

4. LEARNER SUPPORT FRAMEWORK
» AIMS
To define the processes and tools that will be implemented to ensure
that all learners receive appropriate guidance and support when
engaging with OpenSE.
To foster a culture of peer support to promote the ongoing sustainability
of OpenSE.
4

5. LEARNER SUPPORT FRAMEWORK
» OBJECTIVES
» Document Learner Support Processes
» Tutor support
» Mentor Support
» Peer Support
» Provide suitable documentation to guide learners within the OpenSE
environment
»
OpenSE project
» Cultivate a peer support environment
5

6. SUPPORT BY LEARNER TYPE
» Learners
» Students formally enrolled in participating courses
» Students of other courses
»
» Support available
» Self help Documentation: processes, skills
» Peer support forums / mailing lists
» Tutor (formally enrolled) and mentor (all)
6

7. LEARNING ASSISTANT ROLES
» 4 Learning assistants
» Assisting students across all stages of learning in accessing
materials, and interacting with Open Source projects
» Forum / mailing lists
» Proposed one point of contact with ASF for mentoring program
»
» Gradual reduction of support commensurate with increase in peer
support
7

8. SUPPORT MATERIALS BY LEARNING STAGE
» Stage 1: Theoretical concepts
» Materials defined in LSF with reference links, needs set up in
OpenSE
» Stage 2: External case studies
» Study a range of collaborative working case studies
» Stage 3: OpenSE case studies
» Study a range of OpenSE studies
» Stage 4: OpenSE project
» Design and conduct a learner project.
8

9. Discussion
» Issues and Action plan
» Points 2 and 3 in the agenda same? What are differences?
» What issues can be anticipated and addressed in advance of the next pilot?
» What parts of the LSF need to be in place for this pilot?
» Who will prepare which parts
» Website navigation/structure issues
» New content entry notes on how to use the site. And to describe processes in each stage.
» Stage 1 - links to skills-based resources (skeleton described in LSF)
» Stage 2 Add links to case studies
» FAQs can we prepare a list now from feedback from first pilot or prepare based on feedback from
next pilot?
» Forums, structure. Available as mailing lists?
» Wiki
» Encouraging peer support / community user rating system?
9

10. PARTNERS
Sociedade Portuguesa de Inovação, SA Stichting Free Knowledge Institute
José Carvalho Wouter Tebbens
e-Mail: josecarvalho@spi.pt e-Mail: wouter@freeknowledge.eu
URL: http://www.spieurope.eu/ URL: http://www.freeknowledge.eu
Aristotle University of Thessaloniki University of Maastricht / UNU-MERIT
Ioannis Stamelos Rüdiger Glott
e-Mail: stamelos@csd.auth.gr e-Mail: glott@merit.unu.edu
URL: http://www.auth.gr/home/ URL: http://www.maastrichtuniversity.nl/
http://www.merit.unu.edu/
Tampere University of Technology
Imed Hammouda University of Oxford
e-Mail: imed.hammouda@tut.fi Ross Gardler
URL: http://www.tut.fi/public/ e-Mail: ross.gardler@oucs.ox.ac.uk
URL: http://www.ox.ac.uk/
Universidad Rey Juan Carlos
Jesús M. González-Barahona The Open University
e-Mail: jesus.gonzalez.barahona@urjc.es Patrick Mc Andrew
URL: http://www.urjc.es/ e-Mail: p.mcandrew@open.ac.uk
URL: http://www.open.ac.uk/
Avancees (EPITA)
Olivier Ricou linkSpace Management Services
e-Mail: ricou@lrde.epita.fr Gesellschaft m.b.H (representing the
URL: http://www.epita.fr/ European Learning Industry Group)
Elmar Husmann
e-Mail: huselmar@de.ibm.com
URL: http://www.elig.org