1. The document discusses open government and how technology enables transparency, collaboration, and public participation in government. 2. It outlines three parts of open government: transparency through access to government data and information, collaboration between government agencies and jurisdictions, and participation through new online tools for public input. 3. Open government aims to increase trust in government through transparency, engage citizens through collaboration and participation, and take advantage of technology and networks to improve government services.

1. July 2010 Jason Darrah, Communications Ashley Casovan, Information Technology Open Government New community opportunities through online technology

2. Outline Big Picture – Open Gov Components (cases, CoE, future, Q&A): Transparency Collaboration Participation Open Data – convergence of opportunities & Apps contest Open discussion – opportunities / challenges

3. Open Government We’re focusing on how technologies are enabling new opportunities Sometimes known as Gov 2.0 Parallel to new user-driven nature of Web 2.0 Some resist term “Gov 2.0” because they don’t want concept only perceived as for technologists Complements more citizen-involvement in government, regardless of technology

4. Open Government in 3 Parts Initiatives in all parts exist without technology Technology and Internet increases potential Each has benefits and challenges for government Areas overlap One part not needed for other parts But something in one part helps potential of another part Collaboration Participation Transparency Communications has role in each part

5. Open government Means different things to different groups… Democracy advocates seek more input in decisions Government critics seek transparency to keep elected officials honest and bureaucracy open Citizen advocates seek info about them, for them Entrepreneurs seek data to build tools that support consumers with useful info/data Academics seek information about populations for policy development…

6. Part 1: Transparency Overview Cases CoE Future Openness about government business and decisions Keeps gov’t honest info about services  info as a service info helps better discussion, input, advice, decisions Access to government data (vs. info) Shift “need to know” to “need to share” Transparency

7. There is an inverse relationship between control and trust All strategies relating to web interactions should consider the relationship -building potential

8. Part 2: Collaboration Overview Cases CoE Future Between orders of gov’t or jurisdictions (regional coordination) Between agencies (school/city) Collaboration Government as platform (vs vending machine) Citizens’ DIY Gov’t

9. Benefits Communicate to many rather than 1x1 Collaboration as lines of communication grow exponentially with size of group (internal and external)

10. Part 3: Participation Overview Cases CoE Future New tools enable participation Online consultation Spectrum of engagement Input in operations Input in policy or decisions Participation

11. Public Input Public Involvement Public Information Community Development Public Engagement

12. Go where your target is Communicate to audiences where they want to interact Jobs? Get others in an online community to answer questions for us

13. Applying “long tail" to public policy Networked markets are more trustworthy than info from a single source Networked consumers know more about a product than the company/government knows In development with projects like Open Data Initiative http://tinyurl.com/eaveslongtailpolicy

14. Open Data Overview Uses/ benefits Cases Apps Contests CoE Future Collaboration Participation Transparency

17. Where is government going - online? Information and Conversations now Respond to reputation issues Open up data so users can re-package our data for more accessible use – Gov2.0 Utility – services Transparency of government Long tail of public policy developing Engagement continuum: now - Forums, surveys for input; Future - Idea Zone 1.0

18. Hierarchy of needs – for Citizens Safety and security Access to essential services Additional civic services Information about services Information as service Responsiveness Transparency, trust and confidence Engagement on Issues Humanizing the government Sometimes one objective trumps others based on the tool…

19. Resources Digital Cities- http://www.beyond-2010.com Open 311 initiative- http://www.youtube.com/watch?v=S-QQ7kCjIGE Public=Online campaign- http://publicequalsonline.com/ Government as a Platform - http://www.slideshare.net/timoreilly/government-as-platform City of Edmonton Open Data Catalogue - http://data.edmonton.ca/ Apps4Edmonton- http://www.edmonton.ca/city_government/open_data/apps4edmonton.aspx Apps for ETS - http://www.edmonton.ca/transportation/ets/apps-for-ets.aspx Apps for Democracy - http://www.appsfordemocracy.org/ Code for America - http:// codeforamerica.org / Sunlight Foundation - http:// sunlightfoundation.com /