The document discusses the concept of open government, focusing on transparency, collaboration, and citizen participation facilitated by technology. It emphasizes the potential benefits and challenges of open data, highlighting the diverse needs of different stakeholders such as citizens, entrepreneurs, and academics. Additionally, it provides strategies and tips for implementing open government initiatives while addressing concerns about control and revenue.

1. November 2010 Jason Darrah, Communications Open Data New community opportunities through raw data

2. Outline Be afraid! Open Government, Sushi and Mo’s Open Data What we did How we did it Why we did it Tips, things to consider Mixed messages Leadership to make it happen Opportunities

3. Be afraid – Run away! We will lose control … of how our stuff is used, interpreted, misused and we will be blamed when it all goes to *%$@! We will lose revenue … We have direction for cost-recovery We have units surviving through cost recovery Taxpayers don’t care so don’t waste tax dollars…

4. Open Government We’re focusing on how technologies are enabling new opportunities Sometimes known as Gov 2.0 Parallel to new user-driven nature of Web 2.0 Some resist term “Gov 2.0” because they don’t want concept only perceived as for technologists Complements more citizen-involvement in government, regardless of technology

5. Open Government in 3 Parts Initiatives in all parts exist without technology InterWebs increase potential Areas overlap One part not needed for other parts One part helps potential of another part Each has benefits and challenges for gov Collaboration Participation Transparency

6. Open government Means different things to different groups… Democracy advocates seek more input in decisions Government critics seek transparency to keep elected officials honest and bureaucracy open Citizen advocates seek info about them, for them Entrepreneurs seek data to build tools that support consumers with useful info/data Academics seek information about populations for policy development…

7. Part 1: Transparency Openness about government business and decisions Keeps gov’t honest info about services  info as a service info helps better discussion, input, advice, decisions Access to government data (vs. info) Shift “need to know” to “need to share” Transparency Financial statements Live/ archived video of council Voting records

8. There is an inverse relationship between control and trust All strategies relating to web interactions should consider the relationship -building potential

9. Benefits Communicate to many rather than 1x1 Collaboration as lines of communication grow exponentially with size of group (internal and external)

10. Part 2: Collaboration Between orders of gov’t or jurisdictions (regional coordination) Between agencies (school/city) Collaboration Government as platform (vs vending machine) Citizens’ DIY Gov’t School locations Transit connections Snow Shoveling

11. Part 3: Participation New tools enable participation Online consultation Spectrum of engagement Input in operations Input in policy or decisions Participation Blog with Bob Report a pothole Arena input

12. Generating Shared Understanding Organizing Delivering Services Decision Making Terms of Citizen Engagement Discussing/ Educating /envisioning Dialogue Boards / Juries Problem-solving Deliberating Service assessment Co-production/ Volunteers Joint campaigns Action networks/ Neighborhood associations Public input Sharing info Community development

13. Go where your target is Communicate to audiences where they want to interact Jobs? Get others in an online community to answer questions for us Movember

14. Open Data – convergence of opportunities Not info (not interpreted) Machine-readable raw data Mashable and portable But which data? Collaboration Participation Transparency

15. How we did it Why we did it? Changecamp OpenCity OpenData What do you want What do you have Apps Contest See Open Gov: Transparency Participation Collaboration Crowd-source service Save Tax $ Nurture innovation culture & help economic development www.edmonton.ca/OpenData

18. Be afraid – Run away! We will lose control … of how our stuff is used, interpreted, misused and we will be blamed when it all goes to *%$@! We will lose revenue … We have direction for cost-recovery We have units surviving through cost recovery Taxpayers are already paying for data collection

19. Tips to consider Work with legal, IT, Communications, Clerk… champions of Open gov in the organization Work with citizen gadflies Work with our protectors 3-tiered approach: “It has to start at the top, it has to start in the middle and it has to start at the bottom.” – Tim Berners-Lee “ What is needed?”  “What could be open?”

20. Hierarchy of needs – for Citizens Safety and security Access to essential services Additional civic services Information about services Information as service Responsiveness Transparency, trust and confidence Engagement on Issues Humanizing government Sometimes one objective trumps others based on the tool…