The document discusses the principles and challenges of Gov 2.0 and open data sustainability, highlighting the importance of transparency, collaboration, and citizen engagement in government initiatives. It outlines the current state of Gov 2.0 and open data across various jurisdictions, including examples of successes and grassroots initiatives. Key challenges identified include corporate culture, resource sustainability, and the need for effective community engagement and supportive policies.

1. Presented by Jury Konga, Principal eGovFutures Group MISA West Conference Vernon, British Columbia September 16, 2010. Gov 2.0 & Open Data Sustainability

2. Acknowledgements Appreciation is extended to a number of people and organizations in the Gov 2.0 & Open Data Community including Open Data Framework collaboration team from the cities of Vancouver, Edmonton, Toronto and Ottawa sponsors: Shari Wallace, Chris Moore, Dave Wallace, Guy Michaud and their project leads: Darrin Fast, Ashley Casovan, Trish Garner, and Sean McCaffrey MISA Ontario Gov 2.0 Committee Tracey Lauriault, DataLibre GovLoop.com, its Founder Steve Ressler, and the great discussion groups WWW, twitter, YouTube, LinkedIn…. and all my “Open” friends Gov 2.0 and Open Data Sustainability

3. Overview Definitions – Gov 2.0, Open Data, Sustainability Current State Gov 2.0 & Open Data Challenges of Gov 2.0 & Open Data Corporate Culture, Policies, Standards, Resources, Technology choices Keys to Sustainability Concluding Remarks Gov 2.0 and Open Data Sustainability

4. Definitions – Providing some Context Gov 2.0 - it’s about transparency, collaboration, citizen engagement, innovation, government efficiency & eDemocracy Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree) Sustainability - where idealism meets pragmatism (and lives on) Gov 2.0 and Open Data Sustainability

5. Obama’s Transparency and Open Government principles stated Government should be transparent Government should be participatory Government should be collaborative Source: http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/ Foundation goals from the Open Gov Directive … stated Publish Government Information Online Improve the Quality of Government Information Create and Institutionalize a Culture of Open Government Create an Enabling Policy Framework for Open Government Source: http://www.whitehouse.gov/open/documents/open-government-directive Gov 2.0 - Principles of Open Gov Gov 2.0 and Open Data Sustainability

6. Additional goals identified from Open Gov community dialogue … ( in no specific order) Effective and efficient access to Open Data (see OD principles later) Enable citizen participation Enhance collaboration and innovation Encourage and seek partnerships Institutionalize Open Government philosophies and practices A declaration of open government by the Australian Government “Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce Gov 2.0 - Principles of Open Gov Gov 2.0 and Open Data Sustainability http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5

7. 1. The Commissioners endorse and promote open government as a means to enhance transparency and accountability which are essential features of good governance and critical elements of an effective and robust democracy. 2. The Commissioners call on the federal and all provincial and territorial governments to declare the importance of open government, including specific commitments for stronger standards for transparency and participation by the public. 3. Governments should build access mechanisms into the design and implementation stages of all new programs and services to facilitate and enhance proactive disclosure of information. 4. Through ongoing consultations with the public, governments should routinely identify data sources and proactively disclose information in open, accessible and reusable formats . Public access to information should be provided free or at minimal cost. 5. In implementing open government policies, the federal and all provincial and territorial governments should give due consideration to privacy, confidentiality, security, Crown copyright and all relevant laws. Gov 2.0 Open Gov in Canada Recommendations Gov 2.0 and Open Data Sustainability Source : Sept 1, 2010 Resolution of Information and Privacy Commissioners of Canada, Provinces and Territories http://www.oic-ci.gc.ca/eng/rp-pr-ori-ari_2010_1.aspx

8. Gov 2.0 - Principles of Open Gov Gov 2.0 and Open Data Sustainability Aggregated view from the prior stated sources

9. Gov 2.0 and Open Data - Where’s IT in this? Role of IT will be critical to the success of Gov 2.0 and Open Data initiatives … but not alone Nature of Gov 2.0, Open Data and related initiatives will require both an internal and external collaborative approach IT’s role must be at the enterprise level and provide input not only on technology matters but also related IM policy, standards, security, systems integration with a unique perspective on the corporations business processes and information assets Gov 2.0 and Open Data Sustainability

10. Gov 2.0 and Open Data Sustainability Gov 2.0 - Current State

11. Gov 2.0 Current State - Beginnings Leadership is key to any government transformation Open Government has become highly visible … Transparency and Open Government was President Obama’s first Memorandum to his government (Jan 11, 2009) Gov 2.0 and Open Data Sustainability Open Government Initiative – Metrics OGI Dashboard, May 2009 http://www.whitehouse.gov/open/around

12. Gov 2.0 Current State - Beginnings OpenData.gov launched May 21, 2009 – significant progress in first year Open Government Directive, Dec. 8, 2009 with focus on .. Publish Government Information Online Improve the Quality of Government Information Create and Institutionalize a Culture of Open Government Create an Enabling Policy Framework for Open Government Gov 2.0 and Open Data Sustainability

13. World e-Government Organization inaugural meeting September 7, 2010 in Seoul, S. Korea Number of potential collaborative projects proposed including Global Open Gov Chris Moore, Edmonton CIO one of the Executive Committee Gov 2.0 Current State - Global View Gov 2.0 and Open Data Sustainability

14. Gov 2.0 Current State - National Initiatives United States – Open Government Transparency, Participation, Collaboration Great Britain – Smarter Government some keywords Civic Society, Local Priorities, Managing Assets Australia – Engage Getting on with Gov 2.0 Gov 2.0 and Open Data Sustainability Declaration of Open Gov – key phrases include: “ using technology to increase citizen engagement and collaboration …” “ public sector information is a national resource” “ online engagement by public servants …. should be enabled and encouraged ”

15. Gov 2.0 Current State - Canada Initiatives Canada – progress but no national strategy yet Excellent internal collaboration tool in GCpedia Internal Innovation via Crowdsourcing Leadership in the Open Data area has come from Natural Resources Canada (e.g. GeoDiscovery, Atlas) Continued support of Web 2.0 with planned strategy and roadmap & develop Open Data Strategy Gov 2.0 and Open Data Sustainability

16. Gov 2.0 Current State - Provincial Initiatives Just a few examples … British Columbia Apps for Climate Action – great success in engaging the development community Manitoba using facebook for recruitment – go where your clients are Ontario – significant internal collaboration via OPSpedia and use of mutiple social media tools (2 nd Life – recruitment) Quasi open data for a few Gov 2.0 and Open Data Sustainability

17. Gov 2.0 Current State - The Municipal Space in Context Local government has a long history of collaboration and partnering both internally and externally Collaboration examples illustrated in the May 2010 MISA/ASIM Municipal Interface magazine included: identity management, 311, IT knowledge base Wiki, and high speed community network, and the Municipal Reference Model (MRM) What’s changed – the availability of new Web 2.0 technologies opens the door to much better collaboration both internally and externally as well as leveraging both the tools and social media sites (e.g. facebook, twitter) to engage with citizens Gov 2.0 and Open Data Sustainability

18. Gov 2.0 Current State - The Large Urban Municipal Space Social Media (Web 2.0) tools, Open Data, Community engagement Example cities: Toronto, Vancouver, Edmonton and Ottawa Continually evolving and enhancing Gov 2.0 and Open Data Sustainability

19. Gov 2.0 Current State - Small to Medium Municipal Space Social Media (Web 2.0) tools, Community engagement, internal collaboration, some with Open Data Example cities: Nanaimo, Kelowna, Guelph, Niagara Region Continually evolving and enhancing Gov 2.0 and Open Data Sustainability

20. Gov 2.0 Current State Municipal Space – Small in Size, Large in Output Manor, Texas Pop. 5,500 (estimated) IT Department: 1 the CIO (he’s also Asst. City Manager) Social media throughout : Twitter, Facebook, YouTube Manor Labs – crowdsourcing ideas from citizens: “how we can do things better” Gov 2.0 and Open Data Sustainability

21. Gov 2.0 Current State - Grassroots Initiatives Citizens and Non-Profits are driven by ideals not politics UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca MANY applications facilitated by Open Data Gov 2.0 and Open Data Sustainability

22. Gov 2.0 Current State - Grassroots Initiatives www.GovLoop.com Founded in 2008 by Steve Ressler Currently over 30,000 members and 722 discussion groups Blogs, discussions, wiki, on twitter, facebook …… Gov 2.0 and Open Data Sustainability

23. Gov 2.0 and Open Data Sustainability Open Data - Current State

24. Open Data Current State - Global View Global example – World Bank Data Catalog & Apps for Development contest (May 2010) Gov 2.0 and Open Data Sustainability

25. Open Data Success Stories - At the National Level United States – data.gov United Kingdom – data.gov.uk Australia – data.australia.gov.au/ Canada – not a national site but extensive GIS data at GeoConnections Discovery portal & GeoGratis Many Work-in-Progress Gov 2.0 and Open Data Sustainability

26. Open Data Success Stories - Provincial Governments Land Info Ontario GeoNova Portal GeoBC Gov 2.0 and Open Data Sustainability

27. Open Data Success Stories - Large Urban Municipal Space Vancouver (May 2009), Toronto (Nov. 2009), Edmonton (Jan. 2010), Ottawa (May 2010) Open data sets, some Apps contests, Open Data community & hackathons Current collaborative “Open Data Framework” project looking at best practices Gov 2.0 and Open Data Sustainability

28. Open Data Success Stories - Small to Medium Municipal Space Open Data – not just for large municipalities Some B.C. examples: Nanaimo, Kamloops, North Vancouver Most municipalities provide some degree of “open data” – the need is to make it more extensive & part of daily operations Gov 2.0 and Open Data Sustainability

29. Open Data Success Stories - Municipal Government: United States Washington DC San Francisco New York City Seattle Portland Gov 2.0 and Open Data Sustainability

30. Open Data Success Stories - Use & Re-Use of the Data Value is not in the raw data alone Apps for use of the data is key to open data success Open Data apps dev community thirst for more & more data Great video on value of open data - http://www.streetfilms.org/a-case-for-open-data-in-transit/ Gov 2.0 and Open Data Sustainability

31. Open Data Success Stories - Data Sharing and Collaboration BC’s Integrated Cadastral Information Society - Great “Open Data” Sharing model Data collaboration among municipalities, the province and private sector utilities Open access to the public Gov 2.0 and Open Data Sustainability http://www.icisociety.ca/

32. Open Data Current State - Very Dynamic Gov 2.0 and Open Data Sustainability Sept 1, 2010 : Canada – Open Gov & Data Principles Sept 5, 2010 : United States – Civic Commons Apps Sharing Sept 16, 2010 : International – Today’s Tweetdeck #opendata

33. Gov 2.0 and Open Data Sustainability Challenges for Gov 2.0 and Open Data

34. Gov 2.0 & Open Data - Key Attributes Gov 2.0 and Open Data Sustainability

35. Gov 2.0 & Open Data - Challenges … Local to Global Key Challenges Corporate culture – change management Innovation by Design – Crowdsourcing internally and externally Effective Community engagement Supportive Policies – refresh needed Standards to support policies Sustainable resourcing Technology – the “right” choices Gov 2.0 and Open Data Sustainability

36. “ Corporate Culture” ….. clearly stated in almost every recent report as a common stumbling block Gov 2.0 & Open Data Challenges -Organizational Culture Gov 2.0 and Open Data Sustainability The “elephant” in the room – well known but what to do? Consider … “ Good Failure” - a point on the road to success. Engagement – need to increase participation/buy-in Transparency – moving from control to empowerment http://www.publivate.com/?p=671

37. Innovation should be default for the organization Gov 2.0 & Open Data Challenges -Innovation by Design Gov 2.0 and Open Data Sustainability Internally there’s a need to leverage the intellectual capital External engagement for innovation … “there ‘s more knowledgeable people outside your organization than inside” Innovation is addictive  Source: http://zope.cetis.ac.uk/members/scott “

38. Governments serve a diverse stakeholder community Gov 2.0 & Open Data Challenges -Effective Community Engagement Gov 2.0 and Open Data Sustainability Social media becomes key in engagement Communications demands increase Forming community partnerships is imperative

39. Enabling a Gov 2.0 and Open Data vision requires supportive policies … often in conflict with current policies – need a refresh in new environment Gov 2.0 & Open Data Challenges - Supportive Policy Gov 2.0 and Open Data Sustainability Policy areas include: Use of Social Media technology; “ Access by Design” and “Privacy by Design” ; New Organizational roles; and Related Service Level Agreements Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf

40. Standards are great – there’s so many to choose from Technology standards, data standards and a host of related interoperability issues exist Gov 2.0 & Open Data Challenges - Standards Gov 2.0 and Open Data Sustainability Municipalities have existing standards in many areas and these need to be assessed relative to any Gov 2.0 initiatives Gov 2.0 related standards include open data formats, technology interoperability and open standards such as Open 311, OpenID There is a large community of users and organizations in the standards space including ISO, IEEE, W3C, OASIS, OMG, Open Geospatial Consortium, … OMG http://gov.omg.org/gov-wg-opengov.htm

41. Lack of time and resources continues to plague the public service – at all levels Gov 2.0 & Open Data Challenges - Sustainable Resources Gov 2.0 and Open Data Sustainability Gov 2.0 and Open Data do introduce new resource requirements Speed of adoption – evolutionary vs. accelerated politically driven impacts resourcing Moving from a project to an ongoing program

42. What’s the right choice(s) for an enterprise solution Gov 2.0 & Open Data Challenges - Technology Gov 2.0 and Open Data Sustainability Source: Microsoft's Citizen Service Platform http://www.microsoft.com/industry/publicsector/Government/csp/default.aspx COTS vs. Open Source vs. Internal development Internal data centre vs. Cloud Services vs. Shared Services Which communications , collaboration & engagement platform “ When to jump” – always new technologies around the corner (where in the hype cycle ?) Example Gov 2.0 Platform

43. Gov 2.0 and Open Data Sustainability Keys to Sustainability Web doesn’t look dead to me

44. Gov 2.0 and Open Data - Keys to Sustainability Early in the Gov 2.0 & Open Data cycle – end result case study material not there yet Some Key Considerations for Sustainability Leadership in an Open Culture Clarity of Vision and Expectations Collaboration and partnerships An Enterprise Plan and implementation approach Long term resourcing commitments – always an issue Alignment with Business Priorities & positive outcomes Operationalizing the principles and policies Accountability, monitoring policy compliance & metrics “ Other” – to be learned and shared through experience Gov 2.0 and Open Data Sustainability

45. Gov 2.0 and Open Data - Resource & Fiscal Sustainability This impacts all the other keys to sustainability Doing More with Less – term is getting tired … how about refocus and re-align resources Partnerships & collaboration have significant merit … & work Internal collaboration External – deeper partnerships with private sector External – more partnering with the academic community External – more partnerships with non-for profits External – more engagement with our citizens and businesses … they're part of the solution Gov 2.0 and Open Data Sustainability Source: Long Term Sustainability of Ontario Public Services http://www.fin.gov.on.ca/en/economy/ltr/2010/ch3.html Example Fiscal Dilemma

46. Gov 2.0 Sustainability - Open Data is Foundational Other possibilities including: Geobase map engine (NRCan) ESRI’s ArcExplorer Gov 2.0 and Open Data Sustainability Source: URISA Ontario Newsletter Winter 1994, Jury Konga Data Sharing Concept - Circa 1994 Concept for tomorrow Academia, Non-Profits, Community Groups OpenStreetMap Community Updates External Data Linkages (e.g. World Bank) OpenData.CA Provincial Municipal Federal Public Service

47. Gov 2.0 Sustainability - Process & Technology Integration Expectations continue to increase – an integrated, holistic approach must be taken As per Tim O’Reilly’s “Gov as a Platform – do the least possible to enable others to build” Build a partnership between Gov, private sector and the developer community Gov 2.0 and Open Data Sustainability Service One (2.0) - The Service Coordinator Service Requests Requests from MyHomePage (Facebook, Linkedin, etc) Integrated Service Delivery “Engine” Standardized Processes, Protocols and Knowledge Base Business Knowledge Database

48. Gov 2.0 - Government as a Platform Model Differing interpretations of GaaP Transformative and Mission driven Policy Based Counter-balancing with Citizens 2.0 Technology enabled and iterative Government as a Platform … is evolving Gov 2.0 and Open Data Sustainability Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radar http://radar.oreilly.com/2010/05/what-does-government-20-look-l.html Gov 2.0 is transformative and mission driven Gov 2.0 is Policy based Gov 2.0 is Counter-balancing Gov 2.0 is technology enabled and iterative

49. Open Data - Collaboration by Design Kudos to the Group of 4 (G4) for taking a leadership role in Canada Open Data Framework Project with focus on Data Standards End Use agreement Open Data UI and functionality Contributing to best practices for the open data community Gov 2.0 and Open Data Sustainability

50. “ Raw” Open Data is foundational to Open Gov Value of Open Data increases with use – applications, data mashups, analytics and visualization … can you spell MOBILE !!! Additional data sought by key user groups – the developer community and the academic/research community together with increasing public awareness The applications/code sharing community has recently received a boost All of the above can contribute to sustainability Open Data - The Value Proposition Gov 2.0 and Open Data Sustainability

51. Open data and application/code sharing has been around for some time Some recent developments: MISA Ontario Gov 2.0 Committee initiaited an applications sharing proposal in June 2010 Code sharing got a boost on September 8, 2010 with official launch of www.CivicCommons.com at Gov 2.0 Summit in Washington, DC A supportive environment for leveraging open data continues to grow Open Data and Application Sharing Advances Gov 2.0 and Open Data Sustainability

52. Recap … Gov 2.0 and Open Data - the Short Story Components of Gov 2.0 and Open Data have been happening for a while … at all levels of government Gov 2.0 and Open Data is transformational and is still early in its evolution Gov 2.0 and Open Data are not fads and they’re gaining momentum – especially Open Data Gov 2.0 and Open Data Sustainability

53. Gov 2.0 and Open Data - the Short Story (continued) Collaboration and participatory government is growing via Web 2.0/social media technologies Open Data leverages a valuable and strategic corporate asset to facilitate innovation and expanded services At minimum … get informed and join the Gov 2.0 and Open Data community dialogue Gov 2.0 and Open Data Sustainability

54. Embrace Gov 2.0 – it’s becoming the new way of doing business; technology is not the issue, organizational culture is our challenge Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery & community building throughout Canada Sustainability can be achieved – where idealism meets pragmatism Gov 2.0 and Open Data Sustainability Concluding Thoughts …

55. QUESTIONS: Yes, I have a few …. A national OpenData.CA collaborative may be only a matter of time – how should this be managed? Who’s the custodian? How is it funded? Shared resources, shared services, shared applications, shared (fill-in-the- blank) – how do we apply this to Gov 2.0 and Open Data programs for municipalities & the Broader Public Service – need to re-visit roles ??? What should the GaaP (Government as a Platform) look like in the municipal space? Gov 2.0 and Open Data Sustainability Gov 2.0, Open Data …

56. Many questions remain - bring them to the Leaders Roundtable on Friday 9:30 a.m. with: Shari Wallace, Director of IT Strategy, Planning, & Business Relationships City of Vancouver Dave Wallace, CIO City of Toronto Chris Moore, CIO City of Edmonton Gov 2.0 and Open Data Sustainability Gov 2.0, Open Data …

57. Jury Konga, Principal eGov Futures Group [email_address] Twitter @jkonga Skype jury.konga Other presentations: www.slideshare.net/jkonga Thank You