Like many other Local Authorities, Adur & Worthing (A&W) Councils were struggling with disjointed user journeys due to department silos, vertically focused business processes and inflexible, out-dated systems. This has left them with a complex, fragmented and expensive architecture that was unable to respond to evolving user or business needs.
We have been working with A&W to design and deliver a platform-based approach to building new end-to-end digital services in the context of their complex legacy environment.
My talk from Tech Summit Puerto Rico 2015. An update of my thinking on Government as a Platform. Includes guidance on a model RFP for government services built as modular components called by APIs and so enabling external 3rd party services as well.
E-government in General, and in LebanonVince Assaf
In this paper, we discussed in the first part e-government in general, an introduction to it, along with its benefit.
We introduced briefly e-government in Singapore, and the services they provide.
The second part of the paper focused on e-government in Lebanon, the setbacks the government is facing, and the future plans that need to be implemented
This conference explored technological innovation across the financial services sector, from developments in leading tier 1 institutions to the disruptive innovators within the start-up community that are reshaping the FS market. The agenda also contextualised the impact of key technology trends such as: Cloud, Mobile, Big Data and Block Chain technology.
Data Provenance is the third of Future Agenda’s ‘World in 2030’ foresights. In our data abundant, interconnected world mutual dependencies are often at the heart of key infrastructure. In this ever-expanding environment, it is vital to ensure that data systems are trusted. This is where data provenance comes in. Knowing the origin of data can help to assess its quality, accuracy and reliability. It also allows us to assess value and ownership and could contribute to the redistribution of profit when data is resold or reused. But does ubiquitous provenance mean that we will never be able to do anything, even remotely privately, ever again? And will the benefits of greater cyber security be an adequate compensation for this?
Drawn from multiple expert discussions around the world, this foresight is one of 50 looking at the key issues for the next decade that are being shared throughout 2020.
https://www.futureagenda.org/foresights/dataprovenance/
https://www.futureagenda.org/the-world-in-2030/
Like many other Local Authorities, Adur & Worthing (A&W) Councils were struggling with disjointed user journeys due to department silos, vertically focused business processes and inflexible, out-dated systems. This has left them with a complex, fragmented and expensive architecture that was unable to respond to evolving user or business needs.
We have been working with A&W to design and deliver a platform-based approach to building new end-to-end digital services in the context of their complex legacy environment.
My talk from Tech Summit Puerto Rico 2015. An update of my thinking on Government as a Platform. Includes guidance on a model RFP for government services built as modular components called by APIs and so enabling external 3rd party services as well.
E-government in General, and in LebanonVince Assaf
In this paper, we discussed in the first part e-government in general, an introduction to it, along with its benefit.
We introduced briefly e-government in Singapore, and the services they provide.
The second part of the paper focused on e-government in Lebanon, the setbacks the government is facing, and the future plans that need to be implemented
This conference explored technological innovation across the financial services sector, from developments in leading tier 1 institutions to the disruptive innovators within the start-up community that are reshaping the FS market. The agenda also contextualised the impact of key technology trends such as: Cloud, Mobile, Big Data and Block Chain technology.
Data Provenance is the third of Future Agenda’s ‘World in 2030’ foresights. In our data abundant, interconnected world mutual dependencies are often at the heart of key infrastructure. In this ever-expanding environment, it is vital to ensure that data systems are trusted. This is where data provenance comes in. Knowing the origin of data can help to assess its quality, accuracy and reliability. It also allows us to assess value and ownership and could contribute to the redistribution of profit when data is resold or reused. But does ubiquitous provenance mean that we will never be able to do anything, even remotely privately, ever again? And will the benefits of greater cyber security be an adequate compensation for this?
Drawn from multiple expert discussions around the world, this foresight is one of 50 looking at the key issues for the next decade that are being shared throughout 2020.
https://www.futureagenda.org/foresights/dataprovenance/
https://www.futureagenda.org/the-world-in-2030/
The first of Future Agenda’s ‘World in 2030’ foresights addresses the emerging shift in how multinational digital companies may be taxed in the future so that they make a more balanced contribution to society. In a world increasingly aware of the asymmetric power and influence of organisations that don’t comply to norms and regulations created in the 19th and 20th centuries, it explores three different avenues that could have global impact: the adoption of digital revenue taxes such as those being introduced in Europe; a more sophisticated ‘wealth’ tax on the value of the data an organisation owns, manages, stores or uses; and the idea of a data dividend where all citizens receive a payment for the use of their data as part of a company’s social licence to operate.
Each are being proposed and gaining support with multiple governments globally - and so should be on the radar of any data-rich organisation.
Drawn from multiple expert discussions around the world, this foresight is one of 50 looking at the key issues for the next decade that are being shared throughout 2020.
For more details see https://www.futureagenda.org/the-world-in-2030/
The study investigated the practices of organisations in Gulf Cooperation Council (GCC) countries with regards to G2C egovernment maturity. It reveals that e-government G2C initiatives in the surveyed countries in particular, and arguably around the world in general, are progressing slowly because of the lack of a trusted and secure medium to authenticate the identities of online users. The authors conclude that national ID schemes will play a major role in helping governments reap the benefits of e-government if the three advanced technologies of smart card, biometrics and public key infrastructure (PKI) are utilised to provide a reliable and trusted authentication medium for e-government services.
Economic and social activity facilitated by digital platforms that are typically online matchmakers or technology frameworks. Beyond examples like Amazon, Airbnb, Uber or Baidu, we dive into innovation & startup platforms, which provides a common technology framework upon which others can build, such as the many independent developers.
Topics:
- A fundamental change in business logic
- Basics of platform economy
- Value of data
- Connecting themes
- Platform economy business models
- Case: Startup Commons
- Designing platform economy business models
Presentazione di Antonio Cordella al seminario "E-Government: Teorie e Pratiche nei Paesi Maturi e in via di Sviluppo"
www.thinkinnovation.org
www.forumpa.it
Disruptive Technologies – A 2021 UpdateCTRM Center
In 2021, Commodity Technology Advisory LLC (ComTech) published its first Disruptive Technologies research report (that version kindly sponsored by FIS). Technologies covered in the study scope included cloud/SaaS, Artificial Intelligence (AI), Machine Learning (ML), big data, automation and blockchain, amongst others. The findings were supported by an industry survey that led to the broad conclusions that cloud/SaaS and data management initiatives were in flight. AI, ML and automation seemed to be prepping for an explosion of use while blockchain was overhyped and lagging. Over the last couple of years, our general market observations as analysts have largely confirmed the results of the research.
Delivering value through data future agenda 2019Future Agenda
Delivering value through data - final report. Throughout 2018, Future Agenda canvassed the views of a wide range of 900 experts with different backgrounds and perspectives from around the world, to provide their insights on the future value of data. Supported by Facebook and many other organisations, we held 30 workshops across 24 countries in Africa, Asia, the Americas, and Europe. In them, we reviewed the data landscape across the globe, as it is now, and how experts think it will evolve over the next five to ten years.
The aim? To gain a better understanding of how perspectives and priorities differ across the world, and to use the diverse voices and viewpoints to help governments, organisations, and individuals to better understand what they need to do to realise data’s full potential.
We are not aware of any other exercise of this scale or scope. No other project we know of has carefully and methodically canvassed the views of such a wide range of experts from such a diverse range of backgrounds and geographical locations. The result, we hope, delivers a more comprehensive picture of the sheer variety of issues and views thrown up by a fast-evolving ‘data economy’ than can be found elsewhere. And, by providing this rich set of perspectives, we aim to help businesses and governments - to develop the policies, strategies, and innovations that realise the full potential of data (personal, social, economic, commercial), while addressing potential harms, both locally and globally.
For more details see the dedicated website www.deliveringvaluethroughdata.org
Building a digital enterprise – some practitoner views M.Skilton may 2015 v2Mark Skilton
The session discusses current digital maturity readiness, followed by three examples of digital business models and concludes with an exploration of next generation spatial-temporal transformational thinking for digital ecosystem design.
• “Digital barometer” showing the leadership, cultural and organizational challenges facing businesses and practitioners as they grapple with the “digital economy” paradigm shift.
• Examples of a Digital Business Model and its ramifications for the marketplace and the wider technological, economic and social ecosystem. - Hilton International, Coca Cola Enterprise, MasterCard
• Some concluding remarks will explore the challenges and opportunities that practitioners are looking for answers and direction for best practices in digital business.
In this paper, I talk about three distinct areas: Big Data, Crowdsourcing, and Public Sector. Each of the these areas is vast on its own but through this paper I want to argue that it is the intersection of the three which offers unique and immense possibilities that can truly make the world a better place.
Veber FinTech Vs Banking consumer reportMarie Johnson
The Veber FinTech Consumer Survey was based on discovering user perceptions of Banking, a once stable and traditional industry landscape, in comparison to what we’re now seeing which is the ever changing innovative FinTech market. The survey focusses on the trends of FinTech and whether the face of traditional banking will change by 2020.
The white paper also includes video extracts from leading FinTech experts and an exclusive interview with
George Huntley, COO The Money Platform. George gives an in depth account of his FinTech startup journey and his views on the Banking industry and the rise of FinTech.
OECD Digital Economy Outlook 2017: Setting the foundations for the digital tr...innovationoecd
The Digital Economy Outlook 2017 shows how Internet infrastructure and usage varies across countries and firms in the OECD area. It looks at policy implications of the digital transformation as well as a wide array of trends. Report available at http://oe.cd/deo2017 - See also the OECD Going Digital project: www.oecd.org/going-digital
Future of data - Insights from Discussions Building on an Initial Perspective...Future Agenda
The initial perspective on the Future of Data kicked off the Future Agenda 2.0 global discussions taking place through 2015. This summary builds on the initial view and is updated as we progress the futureagenda2.0 programme. www.futureagenda.org
Workers as Revolutionaries - Reflections on the Digital Agenda and Workforce ...Camden
A short presentation on digital strategy, revolutionary changes happening in the workforce and reflections on how to CIO's and IT organisations can rise to the challenge
The first of Future Agenda’s ‘World in 2030’ foresights addresses the emerging shift in how multinational digital companies may be taxed in the future so that they make a more balanced contribution to society. In a world increasingly aware of the asymmetric power and influence of organisations that don’t comply to norms and regulations created in the 19th and 20th centuries, it explores three different avenues that could have global impact: the adoption of digital revenue taxes such as those being introduced in Europe; a more sophisticated ‘wealth’ tax on the value of the data an organisation owns, manages, stores or uses; and the idea of a data dividend where all citizens receive a payment for the use of their data as part of a company’s social licence to operate.
Each are being proposed and gaining support with multiple governments globally - and so should be on the radar of any data-rich organisation.
Drawn from multiple expert discussions around the world, this foresight is one of 50 looking at the key issues for the next decade that are being shared throughout 2020.
For more details see https://www.futureagenda.org/the-world-in-2030/
The study investigated the practices of organisations in Gulf Cooperation Council (GCC) countries with regards to G2C egovernment maturity. It reveals that e-government G2C initiatives in the surveyed countries in particular, and arguably around the world in general, are progressing slowly because of the lack of a trusted and secure medium to authenticate the identities of online users. The authors conclude that national ID schemes will play a major role in helping governments reap the benefits of e-government if the three advanced technologies of smart card, biometrics and public key infrastructure (PKI) are utilised to provide a reliable and trusted authentication medium for e-government services.
Economic and social activity facilitated by digital platforms that are typically online matchmakers or technology frameworks. Beyond examples like Amazon, Airbnb, Uber or Baidu, we dive into innovation & startup platforms, which provides a common technology framework upon which others can build, such as the many independent developers.
Topics:
- A fundamental change in business logic
- Basics of platform economy
- Value of data
- Connecting themes
- Platform economy business models
- Case: Startup Commons
- Designing platform economy business models
Presentazione di Antonio Cordella al seminario "E-Government: Teorie e Pratiche nei Paesi Maturi e in via di Sviluppo"
www.thinkinnovation.org
www.forumpa.it
Disruptive Technologies – A 2021 UpdateCTRM Center
In 2021, Commodity Technology Advisory LLC (ComTech) published its first Disruptive Technologies research report (that version kindly sponsored by FIS). Technologies covered in the study scope included cloud/SaaS, Artificial Intelligence (AI), Machine Learning (ML), big data, automation and blockchain, amongst others. The findings were supported by an industry survey that led to the broad conclusions that cloud/SaaS and data management initiatives were in flight. AI, ML and automation seemed to be prepping for an explosion of use while blockchain was overhyped and lagging. Over the last couple of years, our general market observations as analysts have largely confirmed the results of the research.
Delivering value through data future agenda 2019Future Agenda
Delivering value through data - final report. Throughout 2018, Future Agenda canvassed the views of a wide range of 900 experts with different backgrounds and perspectives from around the world, to provide their insights on the future value of data. Supported by Facebook and many other organisations, we held 30 workshops across 24 countries in Africa, Asia, the Americas, and Europe. In them, we reviewed the data landscape across the globe, as it is now, and how experts think it will evolve over the next five to ten years.
The aim? To gain a better understanding of how perspectives and priorities differ across the world, and to use the diverse voices and viewpoints to help governments, organisations, and individuals to better understand what they need to do to realise data’s full potential.
We are not aware of any other exercise of this scale or scope. No other project we know of has carefully and methodically canvassed the views of such a wide range of experts from such a diverse range of backgrounds and geographical locations. The result, we hope, delivers a more comprehensive picture of the sheer variety of issues and views thrown up by a fast-evolving ‘data economy’ than can be found elsewhere. And, by providing this rich set of perspectives, we aim to help businesses and governments - to develop the policies, strategies, and innovations that realise the full potential of data (personal, social, economic, commercial), while addressing potential harms, both locally and globally.
For more details see the dedicated website www.deliveringvaluethroughdata.org
Building a digital enterprise – some practitoner views M.Skilton may 2015 v2Mark Skilton
The session discusses current digital maturity readiness, followed by three examples of digital business models and concludes with an exploration of next generation spatial-temporal transformational thinking for digital ecosystem design.
• “Digital barometer” showing the leadership, cultural and organizational challenges facing businesses and practitioners as they grapple with the “digital economy” paradigm shift.
• Examples of a Digital Business Model and its ramifications for the marketplace and the wider technological, economic and social ecosystem. - Hilton International, Coca Cola Enterprise, MasterCard
• Some concluding remarks will explore the challenges and opportunities that practitioners are looking for answers and direction for best practices in digital business.
In this paper, I talk about three distinct areas: Big Data, Crowdsourcing, and Public Sector. Each of the these areas is vast on its own but through this paper I want to argue that it is the intersection of the three which offers unique and immense possibilities that can truly make the world a better place.
Veber FinTech Vs Banking consumer reportMarie Johnson
The Veber FinTech Consumer Survey was based on discovering user perceptions of Banking, a once stable and traditional industry landscape, in comparison to what we’re now seeing which is the ever changing innovative FinTech market. The survey focusses on the trends of FinTech and whether the face of traditional banking will change by 2020.
The white paper also includes video extracts from leading FinTech experts and an exclusive interview with
George Huntley, COO The Money Platform. George gives an in depth account of his FinTech startup journey and his views on the Banking industry and the rise of FinTech.
OECD Digital Economy Outlook 2017: Setting the foundations for the digital tr...innovationoecd
The Digital Economy Outlook 2017 shows how Internet infrastructure and usage varies across countries and firms in the OECD area. It looks at policy implications of the digital transformation as well as a wide array of trends. Report available at http://oe.cd/deo2017 - See also the OECD Going Digital project: www.oecd.org/going-digital
Future of data - Insights from Discussions Building on an Initial Perspective...Future Agenda
The initial perspective on the Future of Data kicked off the Future Agenda 2.0 global discussions taking place through 2015. This summary builds on the initial view and is updated as we progress the futureagenda2.0 programme. www.futureagenda.org
Workers as Revolutionaries - Reflections on the Digital Agenda and Workforce ...Camden
A short presentation on digital strategy, revolutionary changes happening in the workforce and reflections on how to CIO's and IT organisations can rise to the challenge
How a new national approach to IT procurement will help to drive innovation , interoperability and data sharing across the public sectors. Success would significantly boost public sector efforts to deliver channel shift, early intervention and workplace transformation.
Using the Cloud to Attract, Engage & Retain Your CustomersWainhouse Research
Every market is undergoing some form of digital transformation. As each market transforms, so does the customer – along with their preferences and expectations. Many enterprises are looking to cloud-based services in order to expand and enhance their customer engagement model. But not just traditional hosted communications - today's cloud has evolved to include rich APIs and new integration opportunities - enabling an enterprise to create a new user experience without the cost of new platforms.
This eBook provides an overview of the new cloud and integration opportunities. In addition to an overview of today's cloud-based opportunity, we provide four vertical use cases - digging into unique applications across Government, Higher Education, Transportation, and Healthcare verticals.
The original pitch for what DotP - a common content management system for UK government - might do for its customers, government departments. July 2002.
Open Data … Open Wallonia. The road toOpen Government in Wallonia. Présentation de l'AWT à l'occasion du Séminaire "données publiques" à l'Université de Namur (7 mai 2014)
mygovscot ‘myaccount’ is the simple and
secure sign-in service to access online public
services provided by eligible public bodies in
Scotland. It is the agreed national approach
for individuals to sign-in to online public
services within Scotland. It provides people
living in Scotland with the ability to set up an
online account, and use it to access a growing
range of online public services.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Up the Ratios Bylaws - a Comprehensive Process of Our Organizationuptheratios
Up the Ratios is a non-profit organization dedicated to bridging the gap in STEM education for underprivileged students by providing free, high-quality learning opportunities in robotics and other STEM fields. Our mission is to empower the next generation of innovators, thinkers, and problem-solvers by offering a range of educational programs that foster curiosity, creativity, and critical thinking.
At Up the Ratios, we believe that every student, regardless of their socio-economic background, should have access to the tools and knowledge needed to succeed in today's technology-driven world. To achieve this, we host a variety of free classes, workshops, summer camps, and live lectures tailored to students from underserved communities. Our programs are designed to be engaging and hands-on, allowing students to explore the exciting world of robotics and STEM through practical, real-world applications.
Our free classes cover fundamental concepts in robotics, coding, and engineering, providing students with a strong foundation in these critical areas. Through our interactive workshops, students can dive deeper into specific topics, working on projects that challenge them to apply what they've learned and think creatively. Our summer camps offer an immersive experience where students can collaborate on larger projects, develop their teamwork skills, and gain confidence in their abilities.
In addition to our local programs, Up the Ratios is committed to making a global impact. We take donations of new and gently used robotics parts, which we then distribute to students and educational institutions in other countries. These donations help ensure that young learners worldwide have the resources they need to explore and excel in STEM fields. By supporting education in this way, we aim to nurture a global community of future leaders and innovators.
Our live lectures feature guest speakers from various STEM disciplines, including engineers, scientists, and industry professionals who share their knowledge and experiences with our students. These lectures provide valuable insights into potential career paths and inspire students to pursue their passions in STEM.
Up the Ratios relies on the generosity of donors and volunteers to continue our work. Contributions of time, expertise, and financial support are crucial to sustaining our programs and expanding our reach. Whether you're an individual passionate about education, a professional in the STEM field, or a company looking to give back to the community, there are many ways to get involved and make a difference.
We are proud of the positive impact we've had on the lives of countless students, many of whom have gone on to pursue higher education and careers in STEM. By providing these young minds with the tools and opportunities they need to succeed, we are not only changing their futures but also contributing to the advancement of technology and innovation on a broader scale.
Digital Strategy and Building Government as a Platform
1. Let’s Get Digital –
How Camden is Building Government as a Service
- Digital by Design, Open by Default
PSEICT conference 11th November 2014
John Jackson – CIO Camden Council
(@johnjackson1066)
camden.gov.uk
3. Camden
• Local Authority in centre of London
• Over £1Billion turnover
• Circa £350 M controllable spend
• Over 24,000 businesses
• Over 220,000 residents
• Circa 5000 employee’s
• 600 plus different lines of business
camden.gov.uk
4. camden.gov.uk
Context
• Like all Councils we must save £150 M between 2012-
2018 from our bottom line
• At the same time we need to deliver fundamental
transformation to tackle inequality, foster economic
growth and deliver citizen centric services
• The challenges becomes harder because social and
economic pressures are mounting as people live longer
and populations expand & Citizen expectations of
government services are rising driven by a
transformation of consumer experience
• We cannot deliver this without innovation and this drove
us to rethink our approach to Digital Strategy
5. Digital Strategy
Democratic & Strategic Leadership
• Citizen and Business Focused Council - Use modern
business intelligence / customer analytics (e.g. via Google)
to develop policy & direct resources to maximum effect
• Civic dashboards – enable citizens to discover / explore
decision making, use of resources for themselves using Council
supplied Business Intelligence Dashboards and Open Data
• Inside-out and outside in engagement – use social media for
crowdsourcing / crowd funding / Ideation / Hackathons to
drive new ways of engaging the community and our partners
in helping the Council ;
• Deliver Open Data about the Council that can be consumed by
the myriad of free & commercial applications that are being
developed to support us in nearly every aspect of our lives
camden.gov.uk
Hanessing Economic Growth
• Digital skills – nurture & develop digital skills at
school , and in adults; coding course for children ;
connect business , HE / FE institutions with schools
to share good practice ;
• Digital Business – helping businesses to get on line
, support them become digital, foster innovation
incubation, attract inward investment , driving
transactions through an integrated Business Account
• Extend high capacity digital connectivity
(including 4G) into CIP, business parks and new
developments;
• Open Spaces Wireless – free access to the internet
in designated areas around the Borough
• Apprenticeships and digital job creation – What
more can be done through Camden sponsored
initiatives to tackle worklessness and generate
growth (eg Camden’s “Into Enterprise” initiative);
• Location services– maximizing Camden’s on line
profile to attract visitors and consumer spending
into Camden
Right first Time Service (Value for
Money)
• One Camden Account joining up citizen and
business data to simplify and streamline processes
• Digital Public Realm – Harness the potential of
digital assets and smart devices to transform public
services
• Channel shift to be more efficient, joined-up and
slicker when delivering local services
• Agile workforce – mobile , collaborative and digital by
default
• Maximise Income from Digital - explore
opportunities from e-advertising, , single view of debt
and digital philanthropy
Sustainable Neighbourhoods – Making Sure Non One Left Behind
• Assisted access – Promote new approaches to the use of digital resources in libraries, resource centres,
schools, post office ; Where appropriate invest in IT that helps vulnerable groups including elderly and
disabled residents (particularly at risk of isolation) benefit from advances in technology
• Maximize community access -, Libraries, Resource Centres, City Learning Centre provide high quality
access o individuals and groups at risk of digital exclusion / poverty through new offer
• Effectively signpost resources – so those who don’t know what’s digital actually do and use it
• Open up new channels (eg Digital Television & Mobile) to encourage wider take-up & tackle exclusion
Tackling Inequality through new solutions
• Joined up data - across services and organizational
boundaries
• Predictive analytics - to aid in risk assessment and
decision making
• Integrated infrastructures - to enable access and
data sharing
• Camden Explorer – make Camden’s data
searchable irrespective of where the data is stored
6. Evolving for
Digital
Nurture Digitally Savvy
Employees
Develop our leadership teams and
staff so they understand the
opportunities offered by a digital
future and can effectively use this
knowledge to deliver new
business models
Build Digital Centres of Excellence
Strengthen organisational
capabilities in business intelligence,
agile working, seamless
government
camden.gov.uk
Deliver Open Systems / Open
Source platform for Government
Accelerate drive Open Applications,
Open API’s, Open Data delivered to
any mobile devices to enable
information sharing and service
integration across different systems
and organizations
Design Software from the
Customers Perspective
Design and build from the Customer
journeys and apply Agile Methods
Ensure “Digital Friendly” Policies
Build digital thinking into key
policies and processes (particularly
procurement, service
commissioning, planning and
economic regeneration)
Keep Information Safe
Build robust identity management
and security systems to keep the
public’s data safe
Incubate Open Systems Alliance
for government
Building an eco system between like
minded authorities to accelarate
innovation and reduce costs
Protect Privacy
Get data sharing and knowledge
management right
7. The focus of
today’s
presentation is on
three key areas:-
camden.gov.uk
8. Citizen Driven Services
Integrated
Patient Care
Across
Sectors
camden.gov.uk
Early
Intervention,
Improved Life
Chances
Seamless,
Multi Channel
Transactions
via citizen
account
Accelerating
Connectivity,
Code Clubs
& business
account
9. Citizen Driven Services
camden.gov.uk
Using Customer
Insight, Understanding
Consumption & Costs
to Deliver Services
Differently,
Integrating,
Collaborating
Efficiently - Multi
Agency / Cross
Sector Teams
Digital by Default
Workforce ,
Mobile,
Paperless &
Digitally Wired
10. Reimagining Government Driven by IoT
Big Belly Bins
– Waste
Management
camden.gov.uk
Toilet Flush
Sensors –
Independent
Living
Smart Parking
Bays -
Enforcement
E-Tourism &
location
based
services,
Digital Ads
12. Building Government as a Platform for
to transform the Public Sector
- Digital by Design, Open by Default
camden.gov.uk
13. BitCoin
camden.gov.uk
The Power of Open API’s
Why bother automate
banking when I can just
replace banks through
API’s?
When we apply this to
government its means lets
not just automate govt but
instead reimagine
government through API’s
14. Service
Oriented
Architecture
(SOA)
camden.gov.uk
Architect for Flexibility
Why should government
be locked into proprietary
software designed for a
different era
Lets take control of user
experience, business
process and data storage
through SOA.
15. Harness the Potential of Open
camden.gov.uk
Source
Why pay for the same
stuff time and time again.
Lets open source our
apps and harness the
crowd to scale it through
an Open Systems
Alliance
Don’t
outsource
it, crowd
source IT
16. Disrupt the UK Software &
Disrupt
Medieval
Markets
camden.gov.uk
Services Market
Don’t be shaped by tired
markets & inflexible solutions –
but disrupt existing markets and
create new ones.
Build interoperability into new
government contracts ; incubate
API’s in vendor platforms to
transform processes ; create a
new market to deliver what we
need
17. Harness The Power of Joined Up &
Don’t lock
our data up
camden.gov.uk
Open Data
Lets Mash it up
using next
generation
analytics, MDM &
open data
platforms
18. Camden’s Government As a Platform
Service Oriented Architecture
Ability to change how things look, how
processes work and swap legacy systems in
and out
camden.gov.uk
Master Data Management
Linking our data together across silo’s to
enable us to drive up data quality and
mine data
Agile Workforce
• Mobile by default, electronic by default,
unified communications by detault
Analytical Capability
Build breath taking dashboards that are
driven by and responsive to the
requirements of services
Identity Assurance
Using identity assurance to build services
from different pieces of the jigsaw
Citizen Account
Intergrated point of access to services
irrespective of channel and device
Hybrid Cloud Govt Open API’s
20. camden.gov.uk
Challenge Doom and Gloom
There are information and
security risks to manage –
but these should not
prevent you doing
something or lead to
treacle like IT
implementations where
security forces rebellious
(and high risk) behaviours
or simply costs a lot of
money
21. Making it Happen – Agile Software
camden.gov.uk
Development
- Co-creation
- Co-Designed with Customers
- Developed Iteratively
- Bonding Across the Organisation
22. Thematic Digital Centres of Excellence
replace Old Style IT Departments
Agile
Working
Customer
Access &
Channel Shift
camden.gov.uk
Seamless
Government
Business
Intelligence,
Analytics &
Open Data
Cross Cutting
IT Capabilities
23. Evolve the Organisation for Digital
• Business Drive Digital Opportunity
• Digitally Savvy Leaders
• Digitally Skilled Staff
• Digitally Progressive Policies
• Evidence Based Policy Making
• Embedding Digital Practices
camden.gov.uk
24. camden.gov.uk
Other Key Enablers
1. Digital woven into other Strategies at key trigger points
2. Importance of external challenge and Systems Thinking
3. Loosening up of “classic” organisational controls
4. Focus on Pace from the top
5. Move to evidence based leadership
6. Integration of Services (including public Heath)
7. Changed behaviors & attitudes to Digital
8. Importance of leadership modelling & change champions
25. We are at a tipping point for the public
sector where we can save billions, drive better
outcomes and meet rising expectations through
digital…
So lets get digital …
camden.gov.uk
26. And :-
1. Reimagine Government so we don’t just
automate it we #Bitcoin IT
2. Lets not be defined by the market, but lets
disrupt it #MedievalMarkets
3. Lets be Digital by Design and Open By
Default #SOA #API’s #OpenSystems #GaaS
4. Don’t outsource IT, lets crowdsource IT
#OpenSystemsAlliance #Opensource
5. Don’t lock our data up, lets mash it up!
camden.gov.uk
27. Let’s Get Digital –
How Camden is Building Government as a Service
- Digital by Design, Open by Default
PSEICT conference 11th November 2014
John Jackson – CIO Camden Council
(@johnjackson1066)
camden.gov.uk