ONetOnline.org - The O*NET program is the nation's primary source of occupational information providing a framework that identifies the most important types of information about work.
1. The document discusses four dimensions of ICT use in schools including as a tool across the curriculum, to enhance learning outcomes, as part of broader curriculum reforms, and to alter the organization of schooling.
2. It outlines challenges for Macedonia including integrating ICT into teaching practices and using ICT for both subject teaching and learning.
3. The document recommends appointing ICT coordinators in schools to provide technical and pedagogical support to teachers in integrating technology.
This document outlines professional teaching standards for teachers in New South Wales, Australia. It is published by the NSW Institute of Teachers and contains 7 elements across 4 key stages of a teacher's career. The standards describe the professional knowledge, practice, and commitment expected at each career stage. They cover topics such as subject content knowledge, pedagogy, student development, curriculum requirements, and use of technology. The standards are meant to guide teachers' professional development and ensure high-quality teaching that improves student learning.
The document discusses developing independent learning in students. It outlines traits of good independent learners, including time management, handling multiple sources of information, reflectiveness, and questioning. It then provides examples of classroom activities to develop these traits across different grade levels. The document also discusses developing student questioning, theories of intelligence, and reactions to failure that influence learning goals versus performance goals.
Education 4.0 - Teacher for the Future (Teacher 4.0)Thiyagu K
Education 4.0 is a purposeful approach to learning that lines up the fourth industrial revolution and about transforming the future of education using advanced technology and automation. This presentation slide explains the innovative practices of incorporating advanced technology in our classroom practice.
Personal and professional attributes of teachers of 21st centuryMel Franky Lizardo
The document discusses the attributes of 21st century teachers. It suggests that 21st century teachers should be adaptive, visionary, and collaborative. They must leverage new technologies and tools to enhance student learning. Additionally, 21st century teachers are described as risk-takers, lifelong learners, strong communicators, and models of behavior for students. Overall, the document argues that 21st century teachers must be leaders who are able to facilitate student learning through innovative teaching methods.
The document discusses hypermedia and its value in education. It defines hypermedia as educational applications that allow learner control and a wide range of navigation, incorporating multiple media types. Examples include tutorials, knowledge webpages, and simulations. The document outlines objectives for student understanding of hypermedia and its benefits. It also describes characteristics of hypermedia, how it can be developed, and its suitability for interactive, exploratory educational applications.
The document provides guidance on writing subject intended learning outcomes (SILOs). It defines learning outcomes and discusses taxonomies for classifying levels of understanding, such as Bloom's Taxonomy. The document outlines steps for writing SILOs, including preparing by deciding content and knowledge type, writing draft SILOs, and revising for clarity and observability. Verbs are suggested to make outcomes concrete and assessable.
This document outlines the personal qualities and attitudes that effective teachers should possess. It identifies good personality, honesty, enthusiasm, caring, being a role model, fairness, friendliness, respect, dedication, creativity, and flexibility as key personal qualities. Additionally, it states that professional teachers demonstrate empathy, commitment to their profession, reflective practice, and a passion for teaching. The document also defines what constitutes a profession and lists criteria for professional teachers, including professional preparation, licensure, public service, adherence to ethics, and membership in professional organizations. It notes that teachers are active members of important social institutions like family, education, religion, and government.
1. The document discusses four dimensions of ICT use in schools including as a tool across the curriculum, to enhance learning outcomes, as part of broader curriculum reforms, and to alter the organization of schooling.
2. It outlines challenges for Macedonia including integrating ICT into teaching practices and using ICT for both subject teaching and learning.
3. The document recommends appointing ICT coordinators in schools to provide technical and pedagogical support to teachers in integrating technology.
This document outlines professional teaching standards for teachers in New South Wales, Australia. It is published by the NSW Institute of Teachers and contains 7 elements across 4 key stages of a teacher's career. The standards describe the professional knowledge, practice, and commitment expected at each career stage. They cover topics such as subject content knowledge, pedagogy, student development, curriculum requirements, and use of technology. The standards are meant to guide teachers' professional development and ensure high-quality teaching that improves student learning.
The document discusses developing independent learning in students. It outlines traits of good independent learners, including time management, handling multiple sources of information, reflectiveness, and questioning. It then provides examples of classroom activities to develop these traits across different grade levels. The document also discusses developing student questioning, theories of intelligence, and reactions to failure that influence learning goals versus performance goals.
Education 4.0 - Teacher for the Future (Teacher 4.0)Thiyagu K
Education 4.0 is a purposeful approach to learning that lines up the fourth industrial revolution and about transforming the future of education using advanced technology and automation. This presentation slide explains the innovative practices of incorporating advanced technology in our classroom practice.
Personal and professional attributes of teachers of 21st centuryMel Franky Lizardo
The document discusses the attributes of 21st century teachers. It suggests that 21st century teachers should be adaptive, visionary, and collaborative. They must leverage new technologies and tools to enhance student learning. Additionally, 21st century teachers are described as risk-takers, lifelong learners, strong communicators, and models of behavior for students. Overall, the document argues that 21st century teachers must be leaders who are able to facilitate student learning through innovative teaching methods.
The document discusses hypermedia and its value in education. It defines hypermedia as educational applications that allow learner control and a wide range of navigation, incorporating multiple media types. Examples include tutorials, knowledge webpages, and simulations. The document outlines objectives for student understanding of hypermedia and its benefits. It also describes characteristics of hypermedia, how it can be developed, and its suitability for interactive, exploratory educational applications.
The document provides guidance on writing subject intended learning outcomes (SILOs). It defines learning outcomes and discusses taxonomies for classifying levels of understanding, such as Bloom's Taxonomy. The document outlines steps for writing SILOs, including preparing by deciding content and knowledge type, writing draft SILOs, and revising for clarity and observability. Verbs are suggested to make outcomes concrete and assessable.
This document outlines the personal qualities and attitudes that effective teachers should possess. It identifies good personality, honesty, enthusiasm, caring, being a role model, fairness, friendliness, respect, dedication, creativity, and flexibility as key personal qualities. Additionally, it states that professional teachers demonstrate empathy, commitment to their profession, reflective practice, and a passion for teaching. The document also defines what constitutes a profession and lists criteria for professional teachers, including professional preparation, licensure, public service, adherence to ethics, and membership in professional organizations. It notes that teachers are active members of important social institutions like family, education, religion, and government.
The document discusses the benefits of portfolio assessment for students. Portfolio assessment matches assessment to teaching, has clear goals, and provides a profile of learner abilities and growth over time. It allows for assessment of a variety of skills, develops student awareness of their own learning, and caters to individual students. Portfolio assessment can also develop social skills, promote independent learning, and improve student motivation and achievement. It provides opportunities for student-teacher dialogue.
The document discusses the challenges and benefits of integrating technology into education. It outlines some of the monetary, space, and time costs associated with technological implementation and upgrades. However, it also notes benefits like improved learning effectiveness, greater access to information, and better preparing students for the job market. The document suggests technology is influencing education by shifting away from teacher-centered learning towards a more student-centered, personalized, and flexible model that allows students to learn anywhere and anytime.
Hypermedia is a computer-based information retrieval system that allows non-linear access to various media types, including text, audio, video, images and graphics. It enables users to choose their own path through linked information. Examples include hyperlinks between documents on the World Wide Web and interactive forms. Some key advantages are the ability to quickly follow associations between related materials and annotate or create new references. However, there is also a risk of getting disoriented by too much non-linear browsing. Hypermedia systems are commonly used in educational environments to allow active, self-paced exploration and construction of knowledge.
Intrinsic Motivation: Appreciating It, Supporting It - Johnmarshall ReevePsicologiaPUCP
Presentación del Dr. Johnmarshall Reeve en el marco del evento "Psicología en la PUCP en sintonía con la Psicología Mundial". / Dr. Reeve's presentation at the event "Psychology at the PUCP aligned with the world psychology" - 27.04.2017
ICTs have the potential to improve and expand access to education in developing countries. They allow for learning materials to be accessed anytime and anywhere through online course materials and access to remote resources on the internet. ICTs can also help prepare individuals for the workplace by developing skills like digital literacy, inventive thinking, higher-order thinking, and effective communication. Additionally, ICTs can improve the quality of education by increasing learner motivation and engagement through multimedia, facilitating learning of basic skills through programs like Sesame Street, and enhancing teacher training through online courses. ICTs can transform learning into a learner-centered model by supporting active, collaborative, creative, integrative, and evaluative learning.
This document discusses norm-referenced and criterion-referenced test interpretations. Norm-referenced assessments measure a variety of skills on a wider scope of content and compare performance to a sample group. Criterion-referenced tests measure mastery of a specific set of knowledge or skills and can be used to identify what students have learned. Both types of assessments should be developed using valid and reliable methods, including representing the achievement domain and using a relevant sample of test items.
Differentiation in education. How will we get there? Work setting needs. Goals and objectives. Strategies and plans. Assessment of activities. Resource requests. Session areas to be addressed. September session. October session. November session, December session. January session. February session. March session. April session.
Issues and challenges in Teaching and Learning ICTdilahz91
This document discusses issues and challenges in teaching and learning with information and communication technologies (ICT) in Malaysia. It outlines roles of ICT in education such as restructuring education systems and enhancing teaching methods. Key challenges identified include the high costs of implementing ICT, lack of teacher ICT skills training, and barriers both intrinsic and extrinsic to teachers integrating ICT. The document argues that with proper support and training, ICT can help achieve education goals by creating a new open learning environment and improving access for students in rural areas.
This 1-week unit plan for 2nd grade focuses on bullying prevention through the story "Hey Little Ant". Students will:
1) Compare characters in the story and discuss how bullying affects everyone. They will journal about how they would feel if bullied.
2) Research similarities between ants and children, and ways that all living things are alike. They will discuss how not to judge others based on appearance.
3) Create an anti-bullying poster using Glogster to demonstrate their understanding of bullying's effects.
The unit aligns with Common Core standards for reading informational texts, writing, speaking, and language conventions. Assessment will include observation, pre/post tests, group work, and student projects
Disclaimer:
All of the pictures and pieces of information on this site are the property of their respective owners. I do not hold any copyright in regards to these pictures and information. These pictures have been collected from different public sources including various websites, considered to be in the public domain. If anyone has any objection to display of any picture, image or information, it may be brought to my notice by sending an email (contact me) & the disputed media will be removed immediately, after verification of the claim.
This document contains two lesson plans for teaching critical thinking and collaborative thinking skills to grade 3 students.
The critical thinking lesson plan is on the life cycle of plants. It involves 6 levels of learning including introducing the topic, defining key terms, student activities to draw and observe plant growth, analysis questions, worksheets, and an assessment where students arrange pictures of the plant life cycle in order.
The collaborative thinking lesson plan is on food chains. It involves defining food chains, constructing a food chain using pictures in small groups, and an assessment where students build their own food chain and label the producer, consumer, and decomposer.
A third lesson plan on teaching shapes to grade 3 students using scaffolding techniques is
Transfer of learning involves applying knowledge gained in one context to another context. It is important for students' cognitive development but does not always occur naturally. There are several ways to promote positive transfer, including emphasizing similarities between contexts, teaching critical attributes, and allowing students to generate their own examples. Positive transfer occurs when students can apply past learning to new situations, while negative transfer happens when students incorrectly see similarities between unrelated concepts. Teachers should teach related concepts separately and emphasize differences initially to promote effective transfer of learning.
Existential intelligence refers to the ability to contemplate profound questions about human existence, such as the meaning of life, the nature of consciousness, and what happens after death. Students with strong existential intelligence frequently ask deep questions that adults struggle to answer. To nurture this intelligence, teachers can relate lessons to global themes, incorporate multiple perspectives, and allow students to apply their understanding in new contexts.
Differentiated instruction is a framework that involves providing different learning approaches to students in the same classroom based on their individual needs, abilities, and interests. This allows all students to effectively learn content regardless of their differences. A differentiated classroom uses various instructional strategies, flexible time, and individual and group goals tailored to each student. The teacher understands students' backgrounds and designs personalized instruction to ensure all children can learn.
Industry 4.0 (IR4.0) & Teaching New Trends in Education with HOTS.Timothy Wooi
Objectives
The main objective of the seminar is to understand how Educational sector can respond to and prepare for educating the 4th Industrial Revolution;
using technological strategies of CHANGE in skills & work,
To prepare Students to be competitive & current to fit in the emerging 4th Industrial Revolution Workforce.
Education 4.0 … the future of learning will be dramatically different, in school and throughout life.
Global connectivity, smart machines, and new media are just some of the drivers reshaping how we think about work, what constitutes work, and how we learn and develop the skills to work in the future. The concept of a “100 year life” becoming the norm, and the majority of that spent studying and working, means that learning will be a lot more important, and different, for the next generations. Most people will have at least 6 different careers, requiring fundamental reeducating, whilst the relentless speed of innovation will constantly demand new skills and knowledge to keep pace, let alone an edge.
“Education 4.0” is my vision for the future of education, which
1.) responds to the needs of “industry 4.0” or the fourth industrial revolution, where man and machine align to enable new possibilities
2.) harnesses the potential of digital technologies, personalized data, open sourced content, and the new humanity of this globally-connected, technology-fueled world
3.) establishes a blueprint for the future of learning – lifelong learning – from childhood schooling to continuous learning in the workplace, to learning to play a better role in society.
Online career assessment resources can help individuals learn more about their skills, interests, values and how these relate to different career paths. Assessments ask questions to understand what a person likes, dislikes and finds important to determine occupations that would be a good match. While results may include careers that do not interest a person, taking multiple assessments can broaden ideas. It is also helpful to discuss options with a career counselor, family or friends before making a career decision. Assessment resources highlighted include the O*Net Interest Profiler to determine interests and relate them to jobs, the Skills Profiler to match skills to job types, and a values assessment to ensure values align with how one lives and works.
The document discusses the benefits of portfolio assessment for students. Portfolio assessment matches assessment to teaching, has clear goals, and provides a profile of learner abilities and growth over time. It allows for assessment of a variety of skills, develops student awareness of their own learning, and caters to individual students. Portfolio assessment can also develop social skills, promote independent learning, and improve student motivation and achievement. It provides opportunities for student-teacher dialogue.
The document discusses the challenges and benefits of integrating technology into education. It outlines some of the monetary, space, and time costs associated with technological implementation and upgrades. However, it also notes benefits like improved learning effectiveness, greater access to information, and better preparing students for the job market. The document suggests technology is influencing education by shifting away from teacher-centered learning towards a more student-centered, personalized, and flexible model that allows students to learn anywhere and anytime.
Hypermedia is a computer-based information retrieval system that allows non-linear access to various media types, including text, audio, video, images and graphics. It enables users to choose their own path through linked information. Examples include hyperlinks between documents on the World Wide Web and interactive forms. Some key advantages are the ability to quickly follow associations between related materials and annotate or create new references. However, there is also a risk of getting disoriented by too much non-linear browsing. Hypermedia systems are commonly used in educational environments to allow active, self-paced exploration and construction of knowledge.
Intrinsic Motivation: Appreciating It, Supporting It - Johnmarshall ReevePsicologiaPUCP
Presentación del Dr. Johnmarshall Reeve en el marco del evento "Psicología en la PUCP en sintonía con la Psicología Mundial". / Dr. Reeve's presentation at the event "Psychology at the PUCP aligned with the world psychology" - 27.04.2017
ICTs have the potential to improve and expand access to education in developing countries. They allow for learning materials to be accessed anytime and anywhere through online course materials and access to remote resources on the internet. ICTs can also help prepare individuals for the workplace by developing skills like digital literacy, inventive thinking, higher-order thinking, and effective communication. Additionally, ICTs can improve the quality of education by increasing learner motivation and engagement through multimedia, facilitating learning of basic skills through programs like Sesame Street, and enhancing teacher training through online courses. ICTs can transform learning into a learner-centered model by supporting active, collaborative, creative, integrative, and evaluative learning.
This document discusses norm-referenced and criterion-referenced test interpretations. Norm-referenced assessments measure a variety of skills on a wider scope of content and compare performance to a sample group. Criterion-referenced tests measure mastery of a specific set of knowledge or skills and can be used to identify what students have learned. Both types of assessments should be developed using valid and reliable methods, including representing the achievement domain and using a relevant sample of test items.
Differentiation in education. How will we get there? Work setting needs. Goals and objectives. Strategies and plans. Assessment of activities. Resource requests. Session areas to be addressed. September session. October session. November session, December session. January session. February session. March session. April session.
Issues and challenges in Teaching and Learning ICTdilahz91
This document discusses issues and challenges in teaching and learning with information and communication technologies (ICT) in Malaysia. It outlines roles of ICT in education such as restructuring education systems and enhancing teaching methods. Key challenges identified include the high costs of implementing ICT, lack of teacher ICT skills training, and barriers both intrinsic and extrinsic to teachers integrating ICT. The document argues that with proper support and training, ICT can help achieve education goals by creating a new open learning environment and improving access for students in rural areas.
This 1-week unit plan for 2nd grade focuses on bullying prevention through the story "Hey Little Ant". Students will:
1) Compare characters in the story and discuss how bullying affects everyone. They will journal about how they would feel if bullied.
2) Research similarities between ants and children, and ways that all living things are alike. They will discuss how not to judge others based on appearance.
3) Create an anti-bullying poster using Glogster to demonstrate their understanding of bullying's effects.
The unit aligns with Common Core standards for reading informational texts, writing, speaking, and language conventions. Assessment will include observation, pre/post tests, group work, and student projects
Disclaimer:
All of the pictures and pieces of information on this site are the property of their respective owners. I do not hold any copyright in regards to these pictures and information. These pictures have been collected from different public sources including various websites, considered to be in the public domain. If anyone has any objection to display of any picture, image or information, it may be brought to my notice by sending an email (contact me) & the disputed media will be removed immediately, after verification of the claim.
This document contains two lesson plans for teaching critical thinking and collaborative thinking skills to grade 3 students.
The critical thinking lesson plan is on the life cycle of plants. It involves 6 levels of learning including introducing the topic, defining key terms, student activities to draw and observe plant growth, analysis questions, worksheets, and an assessment where students arrange pictures of the plant life cycle in order.
The collaborative thinking lesson plan is on food chains. It involves defining food chains, constructing a food chain using pictures in small groups, and an assessment where students build their own food chain and label the producer, consumer, and decomposer.
A third lesson plan on teaching shapes to grade 3 students using scaffolding techniques is
Transfer of learning involves applying knowledge gained in one context to another context. It is important for students' cognitive development but does not always occur naturally. There are several ways to promote positive transfer, including emphasizing similarities between contexts, teaching critical attributes, and allowing students to generate their own examples. Positive transfer occurs when students can apply past learning to new situations, while negative transfer happens when students incorrectly see similarities between unrelated concepts. Teachers should teach related concepts separately and emphasize differences initially to promote effective transfer of learning.
Existential intelligence refers to the ability to contemplate profound questions about human existence, such as the meaning of life, the nature of consciousness, and what happens after death. Students with strong existential intelligence frequently ask deep questions that adults struggle to answer. To nurture this intelligence, teachers can relate lessons to global themes, incorporate multiple perspectives, and allow students to apply their understanding in new contexts.
Differentiated instruction is a framework that involves providing different learning approaches to students in the same classroom based on their individual needs, abilities, and interests. This allows all students to effectively learn content regardless of their differences. A differentiated classroom uses various instructional strategies, flexible time, and individual and group goals tailored to each student. The teacher understands students' backgrounds and designs personalized instruction to ensure all children can learn.
Industry 4.0 (IR4.0) & Teaching New Trends in Education with HOTS.Timothy Wooi
Objectives
The main objective of the seminar is to understand how Educational sector can respond to and prepare for educating the 4th Industrial Revolution;
using technological strategies of CHANGE in skills & work,
To prepare Students to be competitive & current to fit in the emerging 4th Industrial Revolution Workforce.
Education 4.0 … the future of learning will be dramatically different, in school and throughout life.
Global connectivity, smart machines, and new media are just some of the drivers reshaping how we think about work, what constitutes work, and how we learn and develop the skills to work in the future. The concept of a “100 year life” becoming the norm, and the majority of that spent studying and working, means that learning will be a lot more important, and different, for the next generations. Most people will have at least 6 different careers, requiring fundamental reeducating, whilst the relentless speed of innovation will constantly demand new skills and knowledge to keep pace, let alone an edge.
“Education 4.0” is my vision for the future of education, which
1.) responds to the needs of “industry 4.0” or the fourth industrial revolution, where man and machine align to enable new possibilities
2.) harnesses the potential of digital technologies, personalized data, open sourced content, and the new humanity of this globally-connected, technology-fueled world
3.) establishes a blueprint for the future of learning – lifelong learning – from childhood schooling to continuous learning in the workplace, to learning to play a better role in society.
Online career assessment resources can help individuals learn more about their skills, interests, values and how these relate to different career paths. Assessments ask questions to understand what a person likes, dislikes and finds important to determine occupations that would be a good match. While results may include careers that do not interest a person, taking multiple assessments can broaden ideas. It is also helpful to discuss options with a career counselor, family or friends before making a career decision. Assessment resources highlighted include the O*Net Interest Profiler to determine interests and relate them to jobs, the Skills Profiler to match skills to job types, and a values assessment to ensure values align with how one lives and works.
A new framework is proposed for career and technical education (CTE) that is adaptable across different career clusters and responds to changing industry needs. The framework includes five progression levels: awareness, exploration, career planning, advanced preparation. It aims to prepare students for the workforce by teaching career navigation skills, instilling a strong work ethic, and motivating innovation. The presentation concludes by thanking the audience and providing contact information for the speaker.
This document provides information about career exploration tools from the Occupational Information Network (O*NET) program including the O*NET Interest Profiler, Work Importance Locator, and Ability Profiler which can help with career planning by assessing work interests, values, and abilities. It also lists other O*NET resources on occupations, skills, education requirements, and green/growing occupations and provides tips on using O*NET for career management, human resources, and research.
The document provides information about Career One Stop, a resource for career exploration, training, and jobs. It describes various career tools available on the site to help with career decisions, including an occupation profile tool, education and training finders, a resume guide, and tools to find jobs and salaries. It also gives examples of how to use specific tools, such as employing an employer locator to search for graphic design jobs and companies. Additionally, it shows how to use the MySkillsMyFuture tool to identify careers that match skills from a past job, such as customer service representative, and lists insurance claims clerk as one potential match.
This document provides instructions on how to use LinkedIn to search for jobs, people, and companies. It outlines how to search for customer service jobs near Irvine, CA, find people who work for Coca Cola in Orange County, and locate graphic design companies in Orange County between 11-50 employees. It also describes how to search for military jobs near Irvine. The document concludes with an announcement of a LinkedIn Live demonstration of these search functions.
The document provides guidance on body language to present oneself confidently in a job interview. It outlines the importance of body language, noting that 38% of communication is nonverbal. It discusses maintaining appropriate interpersonal distance, signs of nervousness to avoid, and making a strong first impression with a firm handshake, open posture, and steady eye contact. During the interview, sitting up straight and leaning slightly forward without barriers or fidgeting conveys self-assurance, as does natural eye contact and hand gestures. The 6 golden rules emphasize a straight posture, appropriate distance, eye contact, firm handshake, natural gestures, and moderate voice pitch.
The document describes the Jobscan tool which analyzes how well a resume matches a job description by comparing keywords. It provides instructions for using Jobscan, including entering a resume on the left and job description on the right then clicking "Scan". The results show the resume and job description word counts, skills that match between them, and other matching keywords. It notes the resume match rate for the sample input was 68% and lists skills/keywords in each that did or did not match.
Feby Gunadi works as a QA/QC Clerk in the Engineering department at PT. Leighton Contractors Indonesia. Their responsibilities include preparing inspection documents like checklists and reports on a weekly basis, taking progress photos for clients, coordinating with QA/QC Engineers, recording and classifying quality documents, maintaining the project database, distributing drawings, and assisting with collecting documents for client handovers.
KSU transition symposium 2016- Career AssessmentSusan Plas
Career Assessment Specialists, Susan Plas & Emily Parker present on Career Assessment. It is not one assessment but rather a process of identifying a career profile for students based on their preferences, interests, needs & strengths
This chapter discusses project management techniques including project planning, scheduling, and controlling. It covers key concepts such as work breakdown structures, critical paths, PERT charts, and crashing projects. Project management is important for coordinating large, complex projects with many interdependent tasks and activities. Techniques like PERT and CPM help project managers analyze schedule contingencies and identify critical paths.
This document provides a competency model that outlines key leadership outcomes and organizational performance across increasing levels of complexity. It identifies areas such as strategic alignment, commitment and competence, and creating organizational value. The model shows how officers are expected to demonstrate traits like defining markets internationally and leveraging expertise through technology. As roles increase in scope, context and thinking, leaders are expected to adapt strategies, create systems to support change, and manage business results through balanced scorecards.
Leadership is the capacity to translate vision into reality. I am a visionary teacher with the passion for and the ability to transform my students. Scroll through my visual teaching philosophy to learn more about the kind of teacher and leader I am.
Your Guide to Personal Branding, A to ZBarry Feldman
What are the true benefits of personal branding? How is it done? This presentation presents a complete guide to personal branding, from A to Z. Learn the language of personal branding in this concise guide.
The document discusses different types of interviews, including:
- Face-to-face interviews, which are traditional and involve the candidate and interviewer meeting in person.
- Panel interviews, which involve multiple interviewers evaluating a candidate's group skills.
- Phone interviews, which are increasingly common and help reduce bias.
- Group interviews, which evaluate leadership potential by having candidates interview together.
- Stress interviews, which were more common for sales roles and aim to see how candidates handle pressure.
Job analysis is the process of collecting information about jobs within an organization. This information is used to create job descriptions and job specifications. The document discusses job analysis and provides examples of job descriptions and specifications. It explains that job descriptions outline the duties and responsibilities of a role, while job specifications list the qualifications and skills required for a role. The examples given are for roles such as Head of Reference and Information Section and Assistant Librarian.
The document outlines the job responsibilities of coordinating procurement activities including:
1. Searching for new tenders, dispatching proposals, and updating records.
2. Preparing travel plans and invitation letters.
3. Coordinating with other departments on issues like leaves, commissions, travel.
The role also involves coordinating before and after orders on bank guarantees, shipping, payments with headquarters, banks, and clients. Internal controls include maintaining procurement records.
The document discusses different types of interviews used in research, including structured, unstructured, individual, and focus group interviews. It describes the key characteristics of focus group interviews such as including 6-8 participants, asking open-ended questions, and training the interviewer. The document also outlines techniques for properly conducting interviews such as preparing questions in advance, actively listening without bias, and maintaining rapport with the interviewee.
The document provides an overview of essential interview skills presented by Vinh Nguyen. It discusses preparing for interviews through researching the company and role, rehearsing answers, and dressing appropriately. It also covers types of interviews like behavioral and phone interviews. Body language, communication skills, dealing with nerves, and closing the interview are also summarized.
Jagvir Gill is seeking an IT role where he can utilize his skills in customer service, administration, problem solving, and business development. He has over 5 years of experience in roles such as desktop support engineer, service desk analyst, and systems administrator. He is proficient in Microsoft Office, networking and operating systems, and has experience supporting various software applications. In his spare time, he engages in volunteer work, fitness activities, and self-study to expand his technical knowledge.
BCP Factory C.A. is a consulting company that provides IT services including email, collaboration platforms, portals, eLearning, and software. It has experience working with major companies in Venezuela on projects involving the design, implementation, and management of email platforms, collaboration tools, portals, and other technologies. BCP Factory aims to help customers optimize their use of collaborative work, email, and portals to improve business processes and increase profitability.
Xerox has transformed from primarily a document technology company to a business process outsourcing and document management company providing services across multiple industries like healthcare, transportation, and customer care. It has over $19 billion in annual revenue, 140,000 employees worldwide, and invests over $1.3 billion annually in research and development. Xerox uses analytics and automation technologies developed through its research centers to help customers transform their businesses and drive efficiencies.
How to Achieve World Class Customer Experience through Insightful IT Bobhallahan
An amazing overview of how some of the Worlds top companies are achieving awesome customer experience through ingenious IT and brilliant Data intelligence, resulting in massive customer loyalty, repeat business monetization and sky high profits.
Flatworld Solutions is a business process outsourcing company headquartered in Bangalore, India with additional offices in the US and UK. They provide contact center solutions such as inbound/outbound calls, technical support, and multilingual services in English, Spanish, Portuguese, and other languages. They have execution centers in multiple Indian cities as well as the Philippines and South America. Their clients are located globally across various industries.
Achemedes S. Goll has over 15 years of experience in customer service, technical support, and project management roles. He is skilled in Microsoft Office, Citrix, Oracle, and various CRM software. Currently he works as a Service Network Specialist at Asurion, where his responsibilities include ensuring compliance, communicating with field teams, and providing excellent customer service. He has held prior roles such as Resource Management Center Analyst, Customer Service Representative, Technical Supervisor, and System Analyst. Goll has a BSc in Business Management and certificates in customer service, IT, and computer literacy.
This document provides a summary of Diana Macys-Staley's qualifications and experience in project management, IT management, risk analysis, and compliance. She has over 15 years of experience leading large projects in healthcare IT, energy, and government. Her background includes implementing electronic medical record systems, developing project management offices, reducing project cost overruns, and leading teams through change. Currently she is an IT Project Manager for the implementation of an electronic health record system across three state mental health facilities in Alabama.
This document provides an overview of information systems and the system development process. It defines key terms related to information systems and outlines the roles and responsibilities of various stakeholders in the system development lifecycle. The document also describes different types of information systems and common methodologies for analyzing, designing, and developing systems, such as FAST and CMM frameworks.
Tina Hauman is an IT professional with over 17 years of experience as a Systems Analyst. She has experience in waterfall and agile methodologies and has strong communication, problem solving, and team leadership skills. Her experience includes roles as a Project Coordinator, Systems Analyst, Business Process Analyst, and various other roles supporting EDI, claims processing, and software implementation at several healthcare companies.
The document discusses best practices for data governance and stewardship. It recommends starting with cataloging all data assets, identifying current and future states, and planning governance roles and processes. It then provides details on assessing data quality, cleaning data, and establishing a data governance team with roles like stewards and custodians. It emphasizes the importance of data lifecycles and having the right data at the right time to drive business goals.
This document discusses how visual knowledge management can improve customer service by streamlining agent training and standardizing processes. It recommends a 5-step approach: 1) categorizing call types and mapping initial workflows; 2) linking knowledge articles to call types; 3) integrating systems into workflows; 4) mapping full workflows including variations; 5) testing workflows with agents. Customers saw benefits like reduced training time, increased efficiency and consistency, and improved customer satisfaction. Visual knowledge management engages agents and leads to better customer and employee experiences.
This document is Stephanie Hluza's resume. It summarizes her professional experience in IT roles such as system and network administration, IT project management, and service desk management. She has over 10 years of experience providing tier 1-3 technical support and currently works as a field engineer and Apple support advisor. The resume highlights her strong communication, problem-solving, and customer service skills.
The document is a resume for Jonathan Rosen that summarizes his experience in database design and development using FileMaker Pro over the past 10+ years. Some key points:
- Jonathan has extensive experience designing databases and applications for a wide range of industries using FileMaker Pro and developing mobile apps using FileMaker Go.
- Recent work includes designing systems for data validation, clinical drug studies, student registration, and more at his current role at Apple.
- Previous experience includes principal developer roles at ErgoSoma where he designed various systems for industries like healthcare and education, and a VP of IT role at STS Telecom.
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The document is a resume for Kelley C. Suto. It summarizes her professional experience, including over 12 years of experience in IT help desk roles providing desktop support, hardware and software installation and management, and printer/copier support. It also includes over 5 years of experience in administrative assistant and office management roles. The resume lists skills in Microsoft Office, various software programs, and hardware including printers and computers.
This document is a resume for Arrisha C. Lax. It summarizes her education, including an Associate's Degree in Hospital Health Services Management from Heritage College and current pursuit of a Bachelor's Degree from the University of Phoenix. It also outlines her work experience in roles such as MDM Specialist, Customer Service Lead, and Data Coordinator. Her resume highlights skills in areas like problem solving, attention to detail, customer service, and various software like MS Office, SAP, and Salesforce. Contact information and a list of technical and soft skills are also provided.
Daniel Kratz has over 15 years of experience in business intelligence, data analysis, and customer service. He has held roles at Tangoe, Inc. and Harte-Hanks Response Management analyzing mobile wireless usage, validating invoices, generating reports, and maintaining databases and business intelligence tools. Kratz leverages skills in Excel, SQL, and BI software to optimize data, improve efficiency and identify cost savings for clients.
This document outlines a strategic battle plan for treasury management success over 5 years. It identifies components of the plan including defining goals and barriers. It also discusses trends in cash management, relationships, and professional development. Emerging treasury tasks like accounts payable and risk management are covered. The presentation provides advice on performing a gap analysis and finding resources to address gaps in people, processes, technology, and professional development needed to meet career goals.
Shannon Perez is an experienced customer support professional seeking a position where she can utilize her skills in customer service, problem solving, and technical support. She is bilingual in English and Spanish and has over 10 years of experience in customer care roles. Perez aims to exceed goals by delivering solutions, building loyalty, and creating positive customer experiences.
Ten Essentials of Treasury Technology TMANE 2009rthompson89
The document discusses 10 essentials for selecting and implementing treasury technology: 1) Know your strategic vision and goals, 2) Understand current technology landscape, 3) Perform needs assessments, 4) Define desired future state, 5) Document critical needs, 6) Map treasury information flows, 7) Use a deliberate selection process, 8) Appropriately resource projects, 9) Establish strong project management, and 10) Justify projects before and after. It provides examples of how various organizations applied these essentials in implementing treasury workstation systems and improving processes.
The document is a resume for Brian E. Smith that outlines his experience and qualifications. It summarizes that he is an IT and integration management professional with over 21 years of experience leading projects from conception to completion. He is currently the Manager of Process Integration at DuPont in Kansas where he leads IT application development and support activities. Previously he held roles such as Senior Specialist at the University of Kansas Medical Center and Senior Application Developer/Analyst at Universal Underwriters Group.
Joyce M Sullivan, Founder & CEO of SocMediaFin, Inc. shares her "Five Questions - The Story of You", "Reflections - What Matters to You?" and "The Three Circle Exercise" to guide those evaluating what their next move may be in their careers.
Success is often not achievable without facing and overcoming obstacles along the way. To reach our goals and achieve success, it is important to understand and resolve the obstacles that come in our way.
In this article, we will discuss the various obstacles that hinder success, strategies to overcome them, and examples of individuals who have successfully surmounted their obstacles.
A Guide to a Winning Interview June 2024Bruce Bennett
This webinar is an in-depth review of the interview process. Preparation is a key element to acing an interview. Learn the best approaches from the initial phone screen to the face-to-face meeting with the hiring manager. You will hear great answers to several standard questions, including the dreaded “Tell Me About Yourself”.
We recently hosted the much-anticipated Community Skill Builders Workshop during our June online meeting. This event was a culmination of six months of listening to your feedback and crafting solutions to better support your PMI journey. Here’s a look back at what happened and the exciting developments that emerged from our collaborative efforts.
A Gathering of Minds
We were thrilled to see a diverse group of attendees, including local certified PMI trainers and both new and experienced members eager to contribute their perspectives. The workshop was structured into three dynamic discussion sessions, each led by our dedicated membership advocates.
Key Takeaways and Future Directions
The insights and feedback gathered from these discussions were invaluable. Here are some of the key takeaways and the steps we are taking to address them:
• Enhanced Resource Accessibility: We are working on a new, user-friendly resource page that will make it easier for members to access training materials and real-world application guides.
• Structured Mentorship Program: Plans are underway to launch a mentorship program that will connect members with experienced professionals for guidance and support.
• Increased Networking Opportunities: Expect to see more frequent and varied networking events, both virtual and in-person, to help you build connections and foster a sense of community.
Moving Forward
We are committed to turning your feedback into actionable solutions that enhance your PMI journey. This workshop was just the beginning. By actively participating and sharing your experiences, you have helped shape the future of our Chapter’s offerings.
Thank you to everyone who attended and contributed to the success of the Community Skill Builders Workshop. Your engagement and enthusiasm are what make our Chapter strong and vibrant. Stay tuned for updates on the new initiatives and opportunities to get involved. Together, we are building a community that supports and empowers each other on our PMI journeys.
Stay connected, stay engaged, and let’s continue to grow together!
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For more, visit pmissc.org.
In the intricate tapestry of life, connections serve as the vibrant threads that weave together opportunities, experiences, and growth. Whether in personal or professional spheres, the ability to forge meaningful connections opens doors to a multitude of possibilities, propelling individuals toward success and fulfillment.
Eirini is an HR professional with strong passion for technology and semiconductors industry in particular. She started her career as a software recruiter in 2012, and developed an interest for business development, talent enablement and innovation which later got her setting up the concept of Software Community Management in ASML, and to Developer Relations today. She holds a bachelor degree in Lifelong Learning and an MBA specialised in Strategic Human Resources Management. She is a world citizen, having grown up in Greece, she studied and kickstarted her career in The Netherlands and can currently be found in Santa Clara, CA.
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Are you interested to know what actions help in a job search? This webinar is the summary of several individuals who discussed their job search journey for others to follow. You will learn there are common actions that helped them succeed in their quest for gainful employment.
2. Presenter
Dr. Kathryn A. Green
Ed.D. Nova Southeastern University
M.A. Career Counseling Chapman University
Tenured Professor / Career Counselor
Rancho Santiago Community College District
(retired)
http://www.ggcareerservice.com
3. The O*NET® Content Model
http://www.onetcenter.org/content.html
The Content Model is the conceptual foundation of O*NET. The Content Model provides a framework that identifies the
most important types of information about work and integrates them into a theoretically and empirically sound system.
4. Green Occupations
Green occupations will likely change as a result of the green economy.
Green economy activities and technologies are increasing the demand for
occupations, shaping the work and worker requirements needed for
occupational performance, or generating new and emerging occupations.
Green economy activities and technologies are likely to increase the
employment demand, but will not lead to significant changes in the work
and worker requirements.
5. Bright Outlook
Bright Outlook occupations are expected to grow rapidly in the next several
years, will have large numbers of job openings, or are new and emerging
occupations.
Every Bright Outlook occupation matches at least one of the following
criteria:
• Projected to grow much faster than average (employment increase of
22% or more) over the period 2012-2022
• Projected to have 100,000 or more job openings over the period 2012-
2022
• New & Emerging occupation in a high growth industry
Growth and job openings source: Bureau of Labor Statistics 2012-2022 employment projections.
Projected growth represents the estimated change in total employment over the projections period
(2012-2022). Projected job openings represent openings due to growth and replacement.
6. O*NetOnline
O*NET OnLine has detailed descriptions of the world of work for use by job
seekers, workforce development and HR professionals, students,
researchers, and more!
http://www.onetonline.org
7. Customer Service Representatives
http://www.onetonline.org/link/summary/43-4051.00
Summary Report for:
43-4051.00 - Customer Service Representatives
Interact with customers to provide information in response to inquiries about
products and services and to handle and resolve complaints.
Sample of reported job titles: Account Manager, Account Representative,
Call Center Representative, Client Services Representative, Customer Care
Representative (CCR), Customer Service Agent, Customer Service
Representative (Customer Service Rep), Customer Service Specialist,
Member Services Representative, Sales Facilitator
Also see: Patient Representatives
8. Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or
obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting
bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Solicit sales of new or additional services or products.
Order tests that could determine the causes of product malfunctions.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes,
such as extreme weather conditions that could increase utility bills.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
9. Tools
Tools used in this occupation:
• Autodialers — Autodialing systems; Predictive dialers
• Automated attendant systems — Voice broadcasting systems
• Automatic call distributor ACD — Automatic call distribution ACD system
• Cash registers
• Desktop computers
• Digital telephones — Wireless telephone systems
• Global positioning system GPS receiver — Global positioning system GPS
receivers
• Music or message on hold player — On hold players
• Personal digital assistant PDAs or organizers — Personal digital assistants PDA
• Phone headsets — Wireless telephone headsets
• Scanners
• Special purpose telephones — Multi-line telephone systems
• Standalone telephone caller identification — Calling line identification
equipment; Dialed number identification systems DNIS
10. Technology
Backup or archival software — SugarSync.
Communications server software — ShoreTell software.
Contact center software — Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email.
Customer relationship management CRM software — Avidian Technologies Prophet; Salesforce.com Salesforce CRM; SSA Global software;
Telemation e-CRM. (see all 15 examples)
Data base user interface and query software — AS/400 Database; Customer service knowledge generation software; Stamps.com
Electronic mail software — Astute Solutions PowerCenter; Email software; IBM Lotus Notes; Microsoft Outlook.
Enterprise resource planning ERP software — Intuit QuickBooks Enterprise Solutions software; Microsoft Dynamics ERP; Sage MAS 200; SAP
software.
Fax software — Open Text Fax Server, RightFax Edition .
Helpdesk or call center software — j2 Global Communications onebox.
Internet browser software — Microsoft Internet Explorer *.
Materials requirements planning logistics and supply chain software — iShip.
Mobile messaging service software — Unified messaging software See more occupations related to this technology.
Network conferencing software — Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Office suite software —
Microsoft Office software.
Operating system software — Microsoft Windows.
Point of sale POS software — Main Street Softworks Monetra Spreadsheet software — Microsoft Excel Time accounting software — Kronos
Workforce Timekeeper.
Voice recognition software — DSC Pacer Interactive Voice Response System.
Word processing software — Microsoft Word.
11. Technology (full list of CRM software)
Customer relationship management CRM software — Avidian Technologies Prophet; Salesforce.com
Salesforce CRM; SSA Global software; Telemation e-CRM (see all 15 examples)
Customer relationship management CRM software
•Applied Systems Vision
•Austin Logistics CallSelect
•Austin Logistics CallTech
•Austin Logistics Valeo
•Avidian Technologies Prophet
•Customer account management software
•Customer complaint ticketing management software
•Customer service and support software
•Hosted Support ezSupport Pro
•Lynk Everest
•Parature eTicket
•Sales force automation software
•Salesforce.com Salesforce CRM
•SSA Global software
•Telemation e-CRM
12. Knowledge
Customer and Personal Service — Knowledge of principles and processes for
providing customer and personal services. This includes customer needs
assessment, meeting quality standards for services, and evaluation of customer
satisfaction.
English Language — Knowledge of the structure and content of the English
language including the meaning and spelling of words, rules of composition,
and grammar.
Clerical — Knowledge of administrative and clerical procedures and systems
such as word processing, managing files and records, stenography and
transcription, designing forms, and other office procedures and terminology.
Computers and Electronics — Knowledge of circuit boards, processors, chips,
electronic equipment, and computer hardware and software, including
applications and programming.
13. Skills
Active Listening — Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.
Speaking — Talking to others to convey information effectively.
Service Orientation — Actively looking for ways to help people. See more occupations
related to this skill.
Reading Comprehension — Understanding written sentences and paragraphs in work related
documents.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Persuasion — Persuading others to change their minds or behavior.
Active Learning — Understanding the implications of new information for both current and
future problem-solving and decision-making.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or
organizations to make improvements or take corrective action.
Social Perceptiveness — Being aware of others' reactions and understanding why they react
as they do.
Time Management — Managing one's own time and the time of others.
14. Abilities
Oral Comprehension — The ability to listen to and understand information and ideas presented
through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will
understand.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does
not involve solving the problem, only recognizing there is a problem.
Written Expression — The ability to communicate information and ideas in writing so others will
understand.
Written Comprehension — The ability to read and understand information and ideas presented
in writing.
Deductive Reasoning — The ability to apply general rules to specific problems to produce
answers that make sense.
Inductive Reasoning — The ability to combine pieces of information to form general rules or
conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering — The ability to arrange things or actions in a certain order or pattern
according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures,
mathematical operations).
15. Work Activities
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process
information.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government,
and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or
events.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and
receiving clients or guests.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
16. Detailed Work Activities
Execute sales or other financial transactions.
Collect deposits, payments or fees.
Discuss goods or services information with customers or patrons.
Coordinate operational activities.
Calculate costs of goods or services.
Promote products, services, or programs.
Maintain financial or account records.
Provide notifications to customers or patrons.
Respond to customer problems or complaints.
Review customer insurance information.
Prepare documentation for contracts, transactions, or regulatory compliance.
Refer customers to appropriate personnel.
Recommend packing or shipping methods.
Inspect items for damage or defects.
17. Work Context
Telephone — 100% responded “Every day.”
Contact With Others — 85% responded “Constant contact with others.”
Electronic Mail — 74% responded “Every day.”
Face-to-Face Discussions — 66% responded “Every day.”
Importance of Being Exact or Accurate — 57% responded “Extremely important.”
Indoors, Environmentally Controlled — 84% responded “Every day.”
Importance of Repeating Same Tasks — 51% responded “Extremely important.”
Spend Time Sitting — 18% responded “About half the time.”
Time Pressure — 52% responded “Every day.”
Letters and Memos — 47% responded “Every day.”
Structured versus Unstructured Work — 42% responded “A lot of freedom.”
Deal With External Customers — 48% responded “Extremely important.”
Frequency of Decision Making — 51% responded “Every day.”
Work With Work Group or Team — 47% responded “Extremely important
Impact of Decisions on Co-workers or Company Results — 34% responded “Important results.”
Freedom to Make Decisions — 57% responded “Limited freedom.”
Spend Time Making Repetitive Motions — 27% responded “Continually or almost continually.”
Deal With Unpleasant or Angry People — 27% responded “Once a week or more but not every day.”
Duration of Typical Work Week — 44% responded “40 hours.”
Physical Proximity — 41% responded “Slightly close (e.g., shared office).”
18. Education Level Required
67% High school diploma or equivalent
16% Bachelor's degree
6% Some college, no degree
19. Interests
Enterprising — Enterprising occupations frequently involve starting up and carrying out
projects. These occupations can involve leading people and making many decisions.
Sometimes they require risk taking and often deal with business.
Social — Social occupations frequently involve working with, communicating with, and
teaching people. These occupations often involve helping or providing service to others.
Conventional — Conventional occupations frequently involve following set procedures
and routines. These occupations can include working with data and details more than
with ideas.
Determine your interest profile at:
http://www.careeronestop.org/ExploreCareers/Assessments/interests.aspx
20. Work Styles
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations
related to this work style.
Integrity — Job requires being honest and ethical.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in
very difficult situations.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on
oneself to get things done.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward
mastering tasks.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Persistence — Job requires persistence in the face of obstacles.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
21. Work Values
Relationships — Occupations that satisfy this work value allow employees to
provide service to others and work with co-workers in a friendly non-
competitive environment. Corresponding needs are Co-workers, Moral
Values and Social Service.
Support — Occupations that satisfy this work value offer supportive
management that stands behind employees. Corresponding needs are
Company Policies, Supervision: Human Relations and Supervision:
Technical.
Independence — Occupations that satisfy this work value allow employees
to work on their own and make decisions. Corresponding needs are
Creativity, Responsibility and Autonomy.
22. Related Occupations
43-3011.00 Bill and Account Collectors Bright Outlook
43-4081.00 Hotel, Motel, and Resort Desk Clerks Bright Outlook
43-4111.00 Interviewers, Except Eligibility and Loan
43-4171.00 Receptionists and Information Clerks Bright Outlook
43-4181.00 Reservation and Transportation Ticket Agents and Travel Clerks
23. Wages & Employment Trends
Median wages (2014) $15.00 hourly, $31,200 annual
State wages Local Salary Info
http://www.onetonline.org/link/summary/43-4051.00
Employment (2012) 2,363,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 941,600
State trends Employment Trends
http://www.acinet.org/carout2.asp?next=carout2&Level=&optstatus=&id=1
&nodeid=210&soccode=&stfips=06&jobfam=43&SOC=434051
Top industries (2012)
Finance and Insurance
Administrative and Support Services
24. O*NetOnline Crosswalks
Military (MOC) Example: radio operator
http://www.onetonline.org/crosswalk/MOC
46 titles matching "radio operator" in Military Occupational Classification (MOC)
25C Radio Operator-Maintainer (Army - Enlisted)
17-3023.01 Electronics Engineering Technicians Green Occupation Green
17-3023.03 Electrical Engineering Technicians Green Occupation
27-4013.00 Radio Operators
49-1011.00 First-Line Supervisors of Mechanics, Installers, and Repairers Bright Outlook Green Occupation
49-2021.00 Radio, Cellular, and Tower Equipment Installers and Repairers
49-2022.00 Telecommunications Equipment Installers and Repairers, Except Line Installers
49-2094.00 Electrical and Electronics Repairers, Commercial and Industrial Equipment Green Occupation
49-9098.00 Helpers--Installation, Maintenance, and Repair Workers Green Occupation
94E Radio and Communications Security (COMSEC) Repairer (Army - Enlisted
15-1142.00 Network and Computer Systems Administrators Bright Outlook
17-3023.01 Electronics Engineering Technicians Green Occupation
27-4013.00 Radio Operators
43-9011.00 Computer Operators
49-1011.00 First-Line Supervisors of Mechanics, Installers, and Repairers Bright Outlook Green Occupation
49-2021.00 Radio, Cellular, and Tower Equipment Installers and Repairers
49-2022.00 Telecommunications Equipment Installers and Repairers, Except Line Installers
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