The document discusses career opportunities in supply chain and operations roles across various industries, providing examples of common roles and career paths. It also outlines key competencies and skills needed for these roles, how an MBA can help leverage one's career, and tips for preparing for interviews and understanding metrics in e-commerce supply chain operations.

1. Career Conversations" on Supply Chain and Operations
An IIMB NSRCEL & Goldman Sachs Supported Firm

2. Agenda
• Career landscape –Current Role /Function/Industry
• Key Competencies /Skills & Knowledge
• Leveraging MBA
• Preparation Tips

3. Current Roles/Function/Industry
• Consulting/ IT, ITES: Service Delivery Leader/Consulting/Solution Architect role (Pre-Sale)
•E-Commerce: Operation management, Design, Product, Planning ,Lean , Quality, Program
Management
•Analytics: Forecasting, Demand-Supply Planning, Inventory Management, Network
Optimization
•Traditional Companies: Operation role , Process Excellence ,Quality, Planning roles
•Project based Industry: Project/Program Management
•Procurement Function: Vendor Life cycle Management/Strategic Sourcing

4. My Journey: Whether You Think You CAN or you can’t either way you are right
• Design of Circuit Breakers
a) Autocad Design
b) B.O.M creation
• New Factory Industrialization
a) New Product Line Layout
b) Brown Field project
Implementation
• Six Sigma Green Belt Project on
Lead Time reduction
• End to end Supply Chain Contract
Management from Order
Acceptance to Installation
• Service Delivery –for GE
manufacturing account
• Annual Engagements
a) Resource Planning
b) Project cost management
c) AMC forecasting
d) Installed base
e) Wind Turbine Pricing model
• Short term projects
• Consulting engagements
a) Telecom
b) Pharma
Alstom/Areva/Schneider Electric Genpact Flipkart
Mobile & Non large Supply Chain
• FM Cost Optimization
• Customer Experience
Large (White Goods) & Furniture
a) Last Mile Cost Optimization
b) Last Mile Capability Launch
c) Customer Experience LM
c) Head of Design Last Mile &
First Mile

5. Nikhil : Manufacturing to Plant head
https://www.linkedin.com/in/nikhil-puranik-24b5508/?originalSubdomain=in

6. Saurabh Joshi : Automotive to procurement
https://www.linkedin.com/in/saurabh-joshi-109744a/

7. From automotive to operations consulting
https://www.linkedin.com/in/suryakantsahoo/

8. Key Competencies/Skills & Knowledge
• Problem Solving- Problem Structuring/DMAIC Approach/ Can create process blue prints
•People Management- Goal Setting /Progress Monitoring/Feedback/Upskill/Escalation/Attrition
•Analytical ability- Driving Decision through Data –Identification of Data Sources-Creating the data
lake-Analyze the data-Drive Insights & Actions- Build scalable models/tools
•Stakeholder management- Business Case Preparation-Buy in-Governance & Status report
•Project Management- Plan-Schedule-Risk Mitigation-Execution-Status check-Closure

9. Leveraging MBA
1.SCM Concepts-
•Demand Planning- Forecasting
•Supply Planning –Scheduling
•Inventory Management
•Network Design-Traveling Salesman, Transportation problems
•Project/program management
•Lean-Six Sigma & Concepts of Quality
2. Data Analytics Capability-
•Excel Data analytics and modelling skills , Statistics –Types of regressions
3. Hot to make a Business case, Break even Analysis , NPV ,IRR
4. Network – Access to Industry expert and academician
5.People Skills-Team management, Stakeholder handling and getting work done
6. Business communication-Apply KISS concept(Keep it Specific and Simple)
7..Emotional intelligence- Managing uncertainty, ambiguity, picking ourselves up after
setbacks

10. Preparation Tips-Ecommerce Supply Chain
 Warehouse
 MH/TC
 Pickup Hub /
Delivery Hub
 E-Commerce Platform

11. Preparation Tips-Ecommerce Warehousing
Flipkart-Warehouse
Link:
https://youtu.be/gs9UTVjeINE
Flipkart-Sortation Center
Link:
https://youtu.be/n9I_IM8RjRo
Link:
https://youtu.be/p8RlPfKk0EE

12. Preparation Tips-Operation Metrics
• Demand:
a) Plan vs Actual Attainment
• Cost:
a) CPS-Cost per shipment
b) Productivity-Manpower/Space
c) Shrinkage / Return Re-
inventorization/Damage
• Speed:
a) SLA (Index,99 percentile, Day level
b) Promise v/s actual speed
c) O2D (order to delivery) speed
• Breach
• Customer Experience
a) NPS
b) CSAT/Fake
c) Escalation-Q2R (query to
resolution)
• Facilities:
a) Capacity, Utilization, Service levels
(OTIF)
b) Production Cost & Variety
• Inventory:
a) Average inventory( Value & Quantity)
b) Safety Stock/Seasonal stock
c) Reorder View & replenishment batch
size
d) Fill rate & Stock out
e) ABC classification
E-Commerce Industry Traditional Industry
• Procurement
a) Lead Time, Batch Size (qty &
price),Reliability,
b) Delivery Terms, Payment
terms
c) TCO
• Quality
a) COPQ,FPY,EHS
• Customer Satisfaction
a) NPS

13. Preparation Tips- Interview Prep
Interview Prep-
1. Introduction- The First & The Most important move in an Interview
2. Projects from prior Experience: Data driven Analysis/Cost Saving/Lead time
improvement/Project management
3. Team management
4. E.g. of Strength
5. E.g. of Areas of Improvement
6. Event describing Failure and what was the learning
7. Supply Chain Basics- Read your Supply Chain Theories
8. Case Studies
9. Why do u want to change/join us
10. Industry Research/Preparation about the Company
11. Intelligent question-About the company (Optional)