Resume

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AAnnggiiee EEiissssaa
Software Development Specialist/Lead Analyst
Mobile: 016-6088- 789 email: angiemeissa@gmail.com
SUMMARY AND OBJECTIVE
• I have participated in major software development projects during my
professional experience in the business and systems analysis, database
design, development, and quality control.
• My strengths lie in my ability to work under pressure, under tight schedule
constraints, while maintaining insight to the objectives, commitment to
commercial and business deadlines while leading the development team
to produce high quality deliverables.
• I have participated in the business and systems' analysis and design of
Information management systems in the fields; End-User Online Banking
systems, Manufacturing System; ERP, Shop Floor Production, Financial
Systems, Asset Management, Ordering systems, and Cost Analysis.
• I am seeking an opportunity as a Lead Analyst/ Software Requirements
and Development Consultant/Product Manager in a large organization.
EDUCATION & CERTIFICATIONS
Master of Science in Business Information Technology, 2002
Systems Analysis and Design
Middlesex University, UK
Bachelor of Accounting, 1999
Cairo University
PMP Certification, Scheduled August 2008
STRENGTHS
Project Management & Planning
Customer Management
Strong ERP Knowledge and Experience
Problem Solving, Leadership & Team Cohesion
Database Design Experience.
Change Control Management
SQL Server & Rational Tools
SDLC & SD Methodologies

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EXPERIENCE HIGHLIGHTS
March 2006 – Present Intercom Enterprise
Software Product Development Specialist & BankNet Project Lead Analyst
Job Description Synopsis & Responsibilities
1- Gather Requirements from leading banks in the Egyptian Banking Industry (CIB,
AIB, FIB and United Bank).
2- Prepare the Functional Business Requirements of the BankNet solution.
3- Lead, guide and monitor BankNet analysis team.
4- Develop the RUP requirements discipline artifacts; Vision, Use Case Model..etc.
5- Prepare Project estimated effort using UCP estimation technique.
6- Prepare ‘Scope Statement’ for new projects.
7- Lead the preparation of the Software Requirements Specifications by the
analysis team.
8-Assist the development team throughout the design and development phases.
9- Formally Review test cases prepared by the Quality department.
10- Participate in Card Management System integration projects.
11- Prepare Business Proposals for new accounts.
12- Plan for the project development life cycle.
13- Project Sizing and effort estimation.
Jan 2004- Dec 2004 Aria Systems
Aria 4XP ERP Senior Quality Control Officer
Job Description Synopsis & Responsibilities
1- Conduct Functionality, Usability testing of the Purchase Order Module.
2- Conduct Functionality testing of the Style Definition Program.
3- Conduct Functionality testing of the General Ledger definition Programs.
4- Conduct testing of a custom-made data conversion program .
5- Conduct testing for the Invoice Sales Order and Invoice Modules.
Jan 2005- Dec 2005 Aria Systems
Aria 4XP ERP Senior System Analyst, Database & GUI Designer
Job Description Synopsis & Responsibilities
1- Assess Aria ERP overall GUI and lead the GUI enhancement project of the entire
application.
2- Full Analysis, GUI design, and DB design of the Online Order Configurator
System.
3- Prepare Analysis and HL designs for incoming customizations to the ERP.
Nov 2002- Dec 2003 Microtech
Infinity ERP System Analyst, Database, & GUI Designer
Job Description Synopsis & Responsibilities
1- Prepare Infinity ERP Fixed Assets Management Module Scope based on extensive
market study of the competitive systems.
2- Complete the Analysis & Design of the Fixed Assets Management system; the
systems competitive advantage lies in its deployment of the top five depreciation
methods and ability to control whole asset and asset unit management.
3- Prepare pre-sales demos to customers for the FA Module.

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4-Completed the Database design for the FA Module and its integration with
Inventory Management, and General Ledger Modules of the Infinity ERP.
5- CASE Tools comparative study and research as delegated by the
Management in order to purchase and acquire a CASE tool standardized for the
analysis and development team.
6- Prepare ‘Vision and Detailed Scope Statement’ for the Infinity ERP
Manufacturing Modules; Bill of Material, Routing, Production Planning, MRP, and
Shop floor control.
7- Completed the Analysis, DB design and HL Design for the Manufacturing
modules.
8- Conduct pre-sales demos for manufacturers; Iceman Factory, ArchiTouch
Furniture factory, Dahan Aluminum Production, Painting factories, Water-pump
Factories, Vehicle Maintenance Agents.
Nov 2001- June 2002 Infocus M.I.S.
Project Manager / Acting as Business Development Manager
Job Description Synopsis & Responsibilities
1- Interview, hire and assess the development team members.
2- Assess the existing Applications and propose potential enhancements.
3- Prepare Project Management Plan.
4- Prepare internal development department policy and procedures.
5- Present Customer Pre-sales Demos.
6- Requirements Gathering.
7- Directly manage Key Customer Accounts.
8- Lead a team for the design and development of Websites.
March 1999 – Nov. 2001 The British International School Cairo (B.I.S.C)
ICT Administrator & Publications Assistant
Job Description Synopsis & Responsibilities
1- Develop and maintain the school website.
2- Maintain the school access-based database system.
3- Responsible for the material gathering, editing of the school’s publications;
bulletins, calendars and year book.
4- Responsible for the Research and Investigation of a new School MIS.
5- Teach the school staff a Computer INSET program.
6- Support the staff needs and learning for software applications.
7- Generate Ad-hoc reports for Senior Management from the school database
system.
8- Responsible for the issuance of student transcripts for University admissions.
June 1996– Feb 1998 Hotel Sofitel Le Sphinx – Accor Group
Guest Relations In-charge and Front Desk Supervisor
Job Description Synopsis & Responsibilities
1- Check-in procedure of regular guests.
2- Handling guest complaints and resolving guest problems.
3- Perform spot inspections on Hotel rooms, services, and facilities.
4- Prepare statistical reports to measure the performance of the hotel in regards
to complaints.

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5- The organizing member of the ‘Table Ouverte’ committee of the Hotel; A cross
nationality socially organized gatherings between hotel staff members, senior
management, and hotel guests where hotel service enhancement ideas where
brainstormed over dinner.
6- Reporting the Senior Management Team, the critical complaints received from
guests and formulating an approach, mechanism by which such problems can
be avoided in the future.
COURSES
• Management Information Systems
• E-Commerce, Web Design with HTML, Active Server Pages (VB Script)
• Database Management Systems; DB Design and performance Tuning
• Networking (LAN & WAN Infrastructure)
• Human Computer Interaction & Usability assessment.
• Decision Support Systems, Artificial Intelligence, Neural Networks and Fuzzy Logic
• Systems Analysis and Design; Structured methodologies & Object Oriented
• Java Programming (JDK 1.12 Sun)
• Software Development Process Reengineering (Enhancing Software quality)
• PMP – Exam Preparation (RITI)
• Managing Requirements with Use Cases (RUP Best Practices) In-house Training at
Intercom
• Rational Unified Process In-house Training at Intercom
CONFERENCES
• BIT Awareness Conference 2001, AUC Egypt
• The launch of Oracle 8i, 2002 Egypt
SKILLS & TOOLS
• Rational Unified Process Knowledge background and experience,;
o Actively Participated in the CMMI Level 2 pre-appraisal and assessment
by the roles of system analyst and requirement specifier and strongly
interacted with the assessment team.
o Strong involvement with the RUP process tailoring for the enterprise.
o Attended courses for the main RUP processes, activities, deliverables
within each process, and roles. Qualified through RUP examination ranked
as the 7th.
• Strong experience working with Rational Tools for Requirements Discipline;
Rational Architecture, Rational Rose and Requirement Management using
Rational Requisite Pro
• Designing & Modeling using; Select Professional (SSADM), Computer Associates
(ERWIN, BPWIN), Oracle Designer 2000, Embarcadero ER Studio, System Architect,
Popkin CASE Tools, Power Builder
• Experience working with MS Visio 2003 & MS Project 2003, FrontPage and Interdev
• Experience in developing use case diagrams, ERDs, DFD, FDD.
• Financial and accounting knowledge and background
• Strong Analytical, communication skills.

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• Experience in UI Storyboarding &Design both desktop applications and web
applications.
• Strong writing skills and authoring skills.
• Understanding of relationships & referential integrity and use of indexes,
Experience optimizing databases (tables, foreign & composite key relationships).
• Strong presentations and demonstration skills and abilities.
• Knowledge and extensive study of the existing major ERP packages in the market.
PUBLICATIONS
Master’s Thesis; A complete Analysis and Design Project for a web-enabled
Student’s Record Keeping and Grade Tracking System.
MEMBERSHIPS
• AGTBE – Association of Graduates and trainees of Britain in Egypt.
INSTRUCTING EXPERIENCE
Accounting Diploma – KIT (Microsoft Certified)
Microsoft Office Applications,
Preparing course materials and training handbooks,
(ICDL) International Computer Driving License Program,
ICT Inset for British teaching staff ,
Advanced Computer Curriculum (Key Stage 1)
REFERENCES
Referee Name Relation Organization
• Dr. Tony Stockman Masters’ Supervisor Middlesex University
• Moataz Bellah Delivery Manager Intercom Enterprise
• Eng. Sherif Shousha Direct Line Mgr. Microtech
• Ahmed Mossallam Direct Line Mgr. Intercom Enterprise
• Omar Ramaddan CEO Aria Systems
• Mona El Fawal Business Manager B.I.S.C
• Bryan Morland Direct Line Manager B.I.S.C
• Usama Kamel Direct Line Mgr.& Co-worker Aria Systems
• Waleed Sultan CEO Intercom Enterprise
PERSONAL INFO & CONTACTS
Email address: angiemeissa@gmail.com or angieeissa@yahoo.com
Mobile Number: 0166088789
Address: Rehab City– District 5
Date of Birth: 23 November 1977