By Mr. Tan Liong Choon, Lecturer & Consultant, Product & Project Management
Businesses has long accepted the Greek philosopher, Heraclitus’s famous quote; “The only thing that is constant is Change”. Today, change is more like a multi-headed hydra characterised by “VUCA”. This presentation aims to highlight key future skills that a Project Manager needs to start thinking about to thrive in the new digital environment.
NUS-ISS Learning Day 2017 - Artifical Intelligence to Engage Your CustomerNUS-ISS
By Mr. Abhinit Kumar Ambastha, Adjunct Lecturer
Predict what your customer wants before they even know it! AI is a powerful game changer. Companies like IBM, Facebook, Microsoft and now Google are investing heavily in AI. Pattern recognition and visual search are becoming new norms in interacting with customers. Recommendation systems provide intuition-based recommendations that can influence and boost customer engagement in ways not previously possible. You’ll learn how to leverage customer profiles based on Facebook and Twitter data to generate recommendations using the IBM Watson.
NUS-ISS Learning Day 2017 - Governance in the Age of DigitalNUS-ISS
By Mr. Nicholas Tan, Senior Lecturer & Consultant, IT Strategy & Management
Technology such as data analytics, mobility, social media and smart embedded devices are radically transforming businesses and government. It is changing business-customer, business-business, government-citizen and people-people interactions. It is changing business models, business processes, customer behaviours and government policies. However, although technology presents new opportunities, it also creates new challenges.
To answer these challenges, a firm understanding and practice of enterprise digital governance mechanisms is needed. The essence of enterprise digital governance enables the creation of a flexible system for maintaining accountability, roles and decision-making in the face of technological changes; and value from the effective and sustainable use of assets. Practicing enterprise digital governance well disrupts gently, but practicing it unwisely will result in chaotic disruption.
NUS-ISS Learning Day 2017 - Customer Intimacy Through Data-Driven Product Man...NUS-ISS
By Mr. Richard Tan, Senior Lecturer & Consultant, Product & Project Management and Mr. Lee Boon Kee, Senior Lecturer & Consultant, Product & Project Management
The Internet of Things, AI and robotics, and other technological advances are producing large amount of consumer data which can be used to achieve customer intimacy via targeted and just-in-time product and service information. Product managers can design and create winning products and services by leveraging data and digital touchpoints to deliver breakthrough customer experiences.
Learn and adopt digital product and service thinking and practices that help drive customer intimacy!
NUS-ISS Learning Day 2017 - Towards Digital Manufacturing of Patient Specific...NUS-ISS
By Dr. Matthew Chua, Associate Lecturer & Consultant, Medical & Cybernetics Systems, NUS-ISS
Digital manufacturing is an integrated approach to manufacturing that is centered around a computer system. Current limitations in bio-fabrication for medical needs includes long synthesis time, exceptional skilled labour and costs. We propose an intelligent digital manufacturing system that can perform patient-specific 3D modelling of implants, material selection and optimsation. Lastly, a virtual reality (VR) manufacturing lab is proposed to evaluate the prototype manufacturing process and train new manufacturers.
NUS-ISS Learning Day 2017 - IT Managers are from Mars, Business Managers are ...NUS-ISS
By Mrs. Tamsin Greulich-Smith, Chief, Smart Health Leadership Centre
The often observed gap in empathy and communications between the IT department and the rest of a business can result in a mismatch between expectations and outcomes in terms of technology investments. As organisations attempt to unleash the transformation potential available through digital technologies, take a look at the importance of empathy-based engagement in designing and driving change.
NUS-ISS Learning Day 2017 - Thinking about the Digital Future: Linking Scenar...NUS-ISS
By Dr. Hoe Siu Loon, Senior Lecturer & Consultant, IT Strategy & Management, NUS-ISS
Robust foresight can be utilised to enhance the quality of strategic decision-making in complex and uncertain operating environments. It is important to be able to think about the future and act on it. The session will focus on the essentials of scenario and strategic thinking to stay relevant in a digital world.
NUS-ISS Learning Day 2017 - Building Castles in the CloudNUS-ISS
By Mr. Darryl Ng, Associate Lecturer & Consultant, Software Engineering & Design
Internet of Things (IoT) is all about connecting various devices and sensors to the Internet. When these devices are connected to cloud platforms, we sometimes call this system the Cloud of Things. In this learning session, we will discuss how we can utilise cloud-based IoT services from AWS to add value to IoT solutions. We will walk through the end-to-end IoT lifecycle (Sense, Ingest, Process, Analyse and Respond) used to build efficient and scalable IoT solutions.
NUS-ISS Learning Day 2017 - Let's Talk CloudNUS-ISS
By Dr. Derek Kiong, Senior Lecturer & Consultant, Software Engineering & Design, NUS-ISS
Software development plays a central role when designing and developing digital solutions to improve our daily lives. For example, the Google Voice Assistant on our smart phones can respond to commands through the software we write. Such software services are provided through Application Programming Interfaces (APIs). In this talk, we will demonstrate how to write a programme to "talk" to Google Voice Assistant using APIs. Cloud computing platforms provide a wide range of software services that can be tapped on to develop software applications. In the Graduate Diploma in Systems Analysis programme, we teach our students to design and develop software that can do this and much more.
NUS-ISS Learning Day 2017 - Artifical Intelligence to Engage Your CustomerNUS-ISS
By Mr. Abhinit Kumar Ambastha, Adjunct Lecturer
Predict what your customer wants before they even know it! AI is a powerful game changer. Companies like IBM, Facebook, Microsoft and now Google are investing heavily in AI. Pattern recognition and visual search are becoming new norms in interacting with customers. Recommendation systems provide intuition-based recommendations that can influence and boost customer engagement in ways not previously possible. You’ll learn how to leverage customer profiles based on Facebook and Twitter data to generate recommendations using the IBM Watson.
NUS-ISS Learning Day 2017 - Governance in the Age of DigitalNUS-ISS
By Mr. Nicholas Tan, Senior Lecturer & Consultant, IT Strategy & Management
Technology such as data analytics, mobility, social media and smart embedded devices are radically transforming businesses and government. It is changing business-customer, business-business, government-citizen and people-people interactions. It is changing business models, business processes, customer behaviours and government policies. However, although technology presents new opportunities, it also creates new challenges.
To answer these challenges, a firm understanding and practice of enterprise digital governance mechanisms is needed. The essence of enterprise digital governance enables the creation of a flexible system for maintaining accountability, roles and decision-making in the face of technological changes; and value from the effective and sustainable use of assets. Practicing enterprise digital governance well disrupts gently, but practicing it unwisely will result in chaotic disruption.
NUS-ISS Learning Day 2017 - Customer Intimacy Through Data-Driven Product Man...NUS-ISS
By Mr. Richard Tan, Senior Lecturer & Consultant, Product & Project Management and Mr. Lee Boon Kee, Senior Lecturer & Consultant, Product & Project Management
The Internet of Things, AI and robotics, and other technological advances are producing large amount of consumer data which can be used to achieve customer intimacy via targeted and just-in-time product and service information. Product managers can design and create winning products and services by leveraging data and digital touchpoints to deliver breakthrough customer experiences.
Learn and adopt digital product and service thinking and practices that help drive customer intimacy!
NUS-ISS Learning Day 2017 - Towards Digital Manufacturing of Patient Specific...NUS-ISS
By Dr. Matthew Chua, Associate Lecturer & Consultant, Medical & Cybernetics Systems, NUS-ISS
Digital manufacturing is an integrated approach to manufacturing that is centered around a computer system. Current limitations in bio-fabrication for medical needs includes long synthesis time, exceptional skilled labour and costs. We propose an intelligent digital manufacturing system that can perform patient-specific 3D modelling of implants, material selection and optimsation. Lastly, a virtual reality (VR) manufacturing lab is proposed to evaluate the prototype manufacturing process and train new manufacturers.
NUS-ISS Learning Day 2017 - IT Managers are from Mars, Business Managers are ...NUS-ISS
By Mrs. Tamsin Greulich-Smith, Chief, Smart Health Leadership Centre
The often observed gap in empathy and communications between the IT department and the rest of a business can result in a mismatch between expectations and outcomes in terms of technology investments. As organisations attempt to unleash the transformation potential available through digital technologies, take a look at the importance of empathy-based engagement in designing and driving change.
NUS-ISS Learning Day 2017 - Thinking about the Digital Future: Linking Scenar...NUS-ISS
By Dr. Hoe Siu Loon, Senior Lecturer & Consultant, IT Strategy & Management, NUS-ISS
Robust foresight can be utilised to enhance the quality of strategic decision-making in complex and uncertain operating environments. It is important to be able to think about the future and act on it. The session will focus on the essentials of scenario and strategic thinking to stay relevant in a digital world.
NUS-ISS Learning Day 2017 - Building Castles in the CloudNUS-ISS
By Mr. Darryl Ng, Associate Lecturer & Consultant, Software Engineering & Design
Internet of Things (IoT) is all about connecting various devices and sensors to the Internet. When these devices are connected to cloud platforms, we sometimes call this system the Cloud of Things. In this learning session, we will discuss how we can utilise cloud-based IoT services from AWS to add value to IoT solutions. We will walk through the end-to-end IoT lifecycle (Sense, Ingest, Process, Analyse and Respond) used to build efficient and scalable IoT solutions.
NUS-ISS Learning Day 2017 - Let's Talk CloudNUS-ISS
By Dr. Derek Kiong, Senior Lecturer & Consultant, Software Engineering & Design, NUS-ISS
Software development plays a central role when designing and developing digital solutions to improve our daily lives. For example, the Google Voice Assistant on our smart phones can respond to commands through the software we write. Such software services are provided through Application Programming Interfaces (APIs). In this talk, we will demonstrate how to write a programme to "talk" to Google Voice Assistant using APIs. Cloud computing platforms provide a wide range of software services that can be tapped on to develop software applications. In the Graduate Diploma in Systems Analysis programme, we teach our students to design and develop software that can do this and much more.
NUS-ISS Learning Day 2017 - Do You Want to Design A Great Mobile App?NUS-ISS
By Mr. Chris Hampartsoumian, Technical Director, Asia Pacific, Accedo
Many of us are highly dependent on our smartphones and tablets for consuming media and accessing online service, such as for banking and shopping, at any time and from anywhere. The mobile application (app) software is downloaded to run on the smart device, but many ‘back end’ services are needed for it to work in a functional, secure, reliable and scalable way. Many mobile apps need to ‘connect to the cloud’ to use services provided by cloud platforms.
This talk will explore how to design and develop a mobile app that consumes cloud services, including for application processing, data storage, authentication and authorisation. We will describe the steps needed to do test and deploy the app to users after meeting the platform’s compliance requirements.
NUS-ISS Learning Day 2017 - Organising for DevOpsNUS-ISS
By Mr. Jamie Donoghue, Adjunct Lecturer, NUS-ISS
A DevOps way of working promises many benefits; from faster delivery to a more stable operating environment. But it’s not all about the technology!
To successfully implement and sustain DevOps, you must look at your people first. Here, Jamie introduces the key roles that are critical success factors for any DevOps implementation and take a look at the career paths available to take you from your current role, to one that will be in high demand.
NUS-ISS Learning Day 2016 - Productisation - The New Thinking in Managing Sta...NUS-ISS
You are a vendor that builds and integrate systems for clients and are looking for ways to improve reuse and get better margins through building core products. You are in the regional HQ and have to build integrated global and regional IT systems but each site has common and different requirements.
Recently many situations have arisen where product management principles and best practices are used to understand your stakeholders, market and manage your IT systems and products to internal/external customers. Learn how to address some of these scenarios using best practices from product management.
Evolving your Company using a Systems ThinkingBosnia Agile
Companies and their environments are complex adaptive systems. Evolving a company e.g towards Agile therefore is a complex endeavor. It is not possible to have a fixed change plan and then just execute it. Instead, you need to iteratively make change experiments to the company/organization and observe the emerging outcomes.
In this workshop we will look at how to practically master this challenge. A tool that helps identifying/defining change experiments will be introduced and tried in practice.
After the workshop attendees will know how the tool helps to take better decisions as they consider all aspects of the “company as a system”, i.e. including culture, behavior, processes and structures.
ORGANISING YOUR ADVANCED ANALYTICS PROJECTS FOR SUCCESS - Big Data Expo 2019webwinkelvakdag
Advanced analytics is booming. Companies are spending millions of euros on data projects to prepare for a data driven future. New teams and departments are created with the goal to improve or create the data capability. All the teams are staffed with talent to solve the business problems at hand. Companies are often struggling to move from proof of concepts to deployed models that add business value. Even if models are deployed to a production environment, they are often not meeting business expectations.
There are plenty of reasons why business expectations are not met during development: new team without the right skill set, data scientists bump into a lot of impediments slowing down the development, stakeholders are not aligned, IT can't industrialise the model, etc. How can you make your projects successful with so many potential issues?
In the past months Xomnia officially introduced a new way of working. By creating multidisciplinary teams, we can quickly deliver solutions from concept to deployment with maximum business impact. In this presentation, Robin, one of our analytics translators will present our vision on the key ingredients for success.
Delivering balanced solutions by nu cognitive for pints with pdx product mana...Daniel Walsh
Developing solutions to customer problems is complex balancing act. Some products fail due to a flawed business model while others are neither desirable nor useful. This workshop invites teams to shift their thinking toward delivering a holistic solution that balances business, usage, and technology.
Newton Innovator Lecture Series IntroductionIkhlaq Sidhu
This slide set introduces the Newton Lecture Series class at Berkeley with a focus on entrepreneurial behaviour and mindset, with an overlay of the teaching philosophy of the Sutardja Center for Entrepreneurship. The original posting is from 2017.
The Frontier of Deep Learning in 2020 and BeyondNUS-ISS
This talk will be a summary of the recent advances in deep learning research, current trends in the industry, and the opportunities that lie ahead.
We will discuss topics in research such as:
Transformers, GPT-3, BERT
Neural Architecture Search, Evolutionary Search
Distillation, self-learning
NeRF
Self-Attention
Also shifting industry trends such as:
The move to free data
Rising importance of 3D vision
Using synthetic data (Sim2Real)
Mobile vision & Federated Learning
Future of Work - Human or AI (AI Summit 2019)Abhinav Singhal
What is the Future of Work? AI or Robot?
According to a study by McKinsey & Company up to 30% of tasks across more than 60% jobs can be automated with technology available today but there are less than 10% jobs where more than 90% tasks can be automated. Which basically means that technology will impact nearly all the jobs out there at varying degrees and the overall impact is much more on jobs getting modified than the number of jobs getting eliminated or created. So, how can companies prepare for this is impending transition?
Open Source Contribution Policies That Don't SuckTobie Langel
Open source contribution policies are long, boring, overlooked documents, that generally suck. They're designed to protect the company at all costs. But in the process, end up hurting engineering productivity, and morale. Sometimes they even unknowingly put corporate IP at risk.
But that's not inevitable.
It's possible to write open source contribution policies that make engineers lives easier, boost morale and productivity, reduce attrition, and attract new talent. And it's possible to do so while reducing the company's IP risk, not increasing it.
In this talk, we'll look at the general structure of contribution policies, examples in the wild, and tactics to make them suck less.
We'll also look at how to turn these policies into self-service software, preventing the tedious email back and forth between engineering and legal in most cases and making open source contribution a breeze.
by Noelle Sio Saldana
Principal Data Scientist at Pivotal
The success of a Data Science project is not simply the model fit or the accuracy of its predictions; it is whether those models are being leveraged to make smarter business decisions. Over the past few years, Pivotal’s Data Scientists have experimented with software development methods practiced and taught by their Pivotal Labs counterparts in engineering, design and product management. By reframing Data Science as building software and products instead of research, we found that we reaped similar benefits: shorter and more productive iterations, and clients who actually used the models that we built and skills we taught long after we left.
In this talk, we discuss how we have successfully (and maybe not as successfully) borrowed principles from practices like Lean and Agile to Data Science. Topics include:
Minimum Viable Product Models
Build-Measure-Learn instead of a silver bullet
Pair programming
Scrums and retrospectives
Practicing empathy instead of elitism
NUS-ISS Learning Day 2017 - Do You Want to Design A Great Mobile App?NUS-ISS
By Mr. Chris Hampartsoumian, Technical Director, Asia Pacific, Accedo
Many of us are highly dependent on our smartphones and tablets for consuming media and accessing online service, such as for banking and shopping, at any time and from anywhere. The mobile application (app) software is downloaded to run on the smart device, but many ‘back end’ services are needed for it to work in a functional, secure, reliable and scalable way. Many mobile apps need to ‘connect to the cloud’ to use services provided by cloud platforms.
This talk will explore how to design and develop a mobile app that consumes cloud services, including for application processing, data storage, authentication and authorisation. We will describe the steps needed to do test and deploy the app to users after meeting the platform’s compliance requirements.
NUS-ISS Learning Day 2017 - Organising for DevOpsNUS-ISS
By Mr. Jamie Donoghue, Adjunct Lecturer, NUS-ISS
A DevOps way of working promises many benefits; from faster delivery to a more stable operating environment. But it’s not all about the technology!
To successfully implement and sustain DevOps, you must look at your people first. Here, Jamie introduces the key roles that are critical success factors for any DevOps implementation and take a look at the career paths available to take you from your current role, to one that will be in high demand.
NUS-ISS Learning Day 2016 - Productisation - The New Thinking in Managing Sta...NUS-ISS
You are a vendor that builds and integrate systems for clients and are looking for ways to improve reuse and get better margins through building core products. You are in the regional HQ and have to build integrated global and regional IT systems but each site has common and different requirements.
Recently many situations have arisen where product management principles and best practices are used to understand your stakeholders, market and manage your IT systems and products to internal/external customers. Learn how to address some of these scenarios using best practices from product management.
Evolving your Company using a Systems ThinkingBosnia Agile
Companies and their environments are complex adaptive systems. Evolving a company e.g towards Agile therefore is a complex endeavor. It is not possible to have a fixed change plan and then just execute it. Instead, you need to iteratively make change experiments to the company/organization and observe the emerging outcomes.
In this workshop we will look at how to practically master this challenge. A tool that helps identifying/defining change experiments will be introduced and tried in practice.
After the workshop attendees will know how the tool helps to take better decisions as they consider all aspects of the “company as a system”, i.e. including culture, behavior, processes and structures.
ORGANISING YOUR ADVANCED ANALYTICS PROJECTS FOR SUCCESS - Big Data Expo 2019webwinkelvakdag
Advanced analytics is booming. Companies are spending millions of euros on data projects to prepare for a data driven future. New teams and departments are created with the goal to improve or create the data capability. All the teams are staffed with talent to solve the business problems at hand. Companies are often struggling to move from proof of concepts to deployed models that add business value. Even if models are deployed to a production environment, they are often not meeting business expectations.
There are plenty of reasons why business expectations are not met during development: new team without the right skill set, data scientists bump into a lot of impediments slowing down the development, stakeholders are not aligned, IT can't industrialise the model, etc. How can you make your projects successful with so many potential issues?
In the past months Xomnia officially introduced a new way of working. By creating multidisciplinary teams, we can quickly deliver solutions from concept to deployment with maximum business impact. In this presentation, Robin, one of our analytics translators will present our vision on the key ingredients for success.
Delivering balanced solutions by nu cognitive for pints with pdx product mana...Daniel Walsh
Developing solutions to customer problems is complex balancing act. Some products fail due to a flawed business model while others are neither desirable nor useful. This workshop invites teams to shift their thinking toward delivering a holistic solution that balances business, usage, and technology.
Newton Innovator Lecture Series IntroductionIkhlaq Sidhu
This slide set introduces the Newton Lecture Series class at Berkeley with a focus on entrepreneurial behaviour and mindset, with an overlay of the teaching philosophy of the Sutardja Center for Entrepreneurship. The original posting is from 2017.
The Frontier of Deep Learning in 2020 and BeyondNUS-ISS
This talk will be a summary of the recent advances in deep learning research, current trends in the industry, and the opportunities that lie ahead.
We will discuss topics in research such as:
Transformers, GPT-3, BERT
Neural Architecture Search, Evolutionary Search
Distillation, self-learning
NeRF
Self-Attention
Also shifting industry trends such as:
The move to free data
Rising importance of 3D vision
Using synthetic data (Sim2Real)
Mobile vision & Federated Learning
Future of Work - Human or AI (AI Summit 2019)Abhinav Singhal
What is the Future of Work? AI or Robot?
According to a study by McKinsey & Company up to 30% of tasks across more than 60% jobs can be automated with technology available today but there are less than 10% jobs where more than 90% tasks can be automated. Which basically means that technology will impact nearly all the jobs out there at varying degrees and the overall impact is much more on jobs getting modified than the number of jobs getting eliminated or created. So, how can companies prepare for this is impending transition?
Open Source Contribution Policies That Don't SuckTobie Langel
Open source contribution policies are long, boring, overlooked documents, that generally suck. They're designed to protect the company at all costs. But in the process, end up hurting engineering productivity, and morale. Sometimes they even unknowingly put corporate IP at risk.
But that's not inevitable.
It's possible to write open source contribution policies that make engineers lives easier, boost morale and productivity, reduce attrition, and attract new talent. And it's possible to do so while reducing the company's IP risk, not increasing it.
In this talk, we'll look at the general structure of contribution policies, examples in the wild, and tactics to make them suck less.
We'll also look at how to turn these policies into self-service software, preventing the tedious email back and forth between engineering and legal in most cases and making open source contribution a breeze.
by Noelle Sio Saldana
Principal Data Scientist at Pivotal
The success of a Data Science project is not simply the model fit or the accuracy of its predictions; it is whether those models are being leveraged to make smarter business decisions. Over the past few years, Pivotal’s Data Scientists have experimented with software development methods practiced and taught by their Pivotal Labs counterparts in engineering, design and product management. By reframing Data Science as building software and products instead of research, we found that we reaped similar benefits: shorter and more productive iterations, and clients who actually used the models that we built and skills we taught long after we left.
In this talk, we discuss how we have successfully (and maybe not as successfully) borrowed principles from practices like Lean and Agile to Data Science. Topics include:
Minimum Viable Product Models
Build-Measure-Learn instead of a silver bullet
Pair programming
Scrums and retrospectives
Practicing empathy instead of elitism
Product design for Non Designers - Montreal Digital Nomad MeetupSebastian Tory-Pratt
The basic principles of product design are very simple. And you don't need to be able to code to start building your product. This deck introduces some basic principles to help you start moving from idea to tangible product.
Ready to go Mobile? Today's Mobile Landscape: Responsive, Adaptive, Hybrid, a...Jeremy Johnson
There are a number of options when going mobile, and it's not slowing down. Why choose one over the other? What are the strengths and pitfalls? What's right for your customers and users? We'll go over each option, with examples of how you can come to the right strategy around your mobile offerings.
In this presentation Joseph Dickerson, UX Architect for Fortune 500 Company Fiserv, discusses best practices in UX design for mobile with some practical examples and approaches. Topics covered:
- How to do mobile ethnographic research, to understand mobile personas and usage patterns
- Designing for the "immediacy of now", "ego-centric design" and for context of use
- Designing for device constraints
- Mobile usability testing and documentation
A 4 hour workshop as a follow up to the "What is UX?" presentation.
Group exercises designed to get people thinking about how UX skills are applied to their daily digital work.
Putting the theory of UX into practice with some simple core tasks.
Championing Accessibility | The Challenges within Digital Agencies (A11y Camp...Lily Ng
Digital agencies are sought as the experts to deliver websites and other digital products, yet many fail to incorporate accessibility, unless it is for a project for government, a major financial institution or telco.
This presentation highlights some of the challenges within digital agencies for those who wish to champion accessibility, as well as what agencies can do to change and support the inclusion of accessibility and inclusive design for all sites and products.
It also provides some indicative data on how few people with disabilities are sought for research by digital agencies and companies in general, despite that such people face accessibility barriers in websites, apps and other digital products on a regular basis.
This is the presentation I gave at Ally Camp Sydney 2017.
Creating great websites and applications is hard work. There are so many aspects to juggle; so much complexity to control. You have to understand the needs of your users, get buy-in from stakeholders, organize lots of content and create an intuitive interface. This is no small order.
Fortunately, nForm has created a simple resource to pass on a little of what we’ve learned about planning for great design. Our User Experience Cards feature tried-and-true methods for designing better interactive products of all kinds--from online stores to corporate intranets to mobile apps.
Learn about why these methods are needed, how they can help you achieve success, and how you can use the User Experience Cards to plan your own projects.
Designing Better Applications, Website and IntranetsDennis Breen
Creating great websites and applications is hard work. There are so many aspects to juggle; so much complexity to control. You have to understand the needs of your users, get buy-in from stakeholders, organize lots of content and create an intuitive interface. This is no small order.
Fortunately, nForm has created a simple resource to pass on a little of what we’ve learned about planning for great design. Our User Experience Cards feature tried-and-true methods for designing better interactive products of all kinds--from online stores to corporate intranets to mobile apps.
Learn about why these methods are needed, how they can help you achieve success, and how you can use the User Experience Cards to plan your own projects.
Designing Impactful Services and User Experience - Lim Wee KheeNUS-ISS
In this engaging talk, we explore crafting impactful user-centric services, revealing the design principles that drive exceptional experiences. From empathetic customer journeys to innovative interfaces, learn how design can create meaningful connections, inspiring you to revolutionise your approach and drive lasting change in user satisfaction and brand success.
Upskilling the Evolving Workforce with Digital Fluency for Tomorrow's Challen...NUS-ISS
In today's digital age, the key to true transformation lies in our people. This talk will highlight the importance of digital fluency, emphasizing that everyone in an organization is now a digital professional. By synergizing the fundamental digital skills ranging from an agile mindset to making data-informed decisions and design thinking, we will discuss how a digitally skilled workforce can propel organizations to drive digital transformation with new heights of value creation. Though widespread workforce upskilling presents its challenges, this talk offers innovative organizational learning approaches that may pave the way to success. Join us to find out how to shape the future of your organization where success is defined not just by technology but by a workforce fully equipped with digital competencies, ready to take on whatever the future holds.
How the World's Leading Independent Automotive Distributor is Reinventing Its...NUS-ISS
In this captivating session, we'll unveil the profound impact of AI, poised to revolutionise the business landscape. Prepare to shift your perspective, as we transition from the lens of a data scientist to the visionary mindset of a product manager. We're about to demystify the captivating world of Generative AI, dispelling myths and illuminating its remarkable potential. We will also delve into the pioneering applications that Inchcape is leading, pushing the boundaries of what's achievable. Join us for an exhilarating journey into the future of AI, where professionalism meets unparalleled excitement, and innovation takes center stage!
The Importance of Cybersecurity for Digital TransformationNUS-ISS
In the rapidly evolving landscape of digital transformation, the importance of cybersecurity cannot be overstated. As organizations embrace digital technologies to enhance their operations, innovate, and connect with customers in new and dynamic ways, they simultaneously become more vulnerable to cyber threats.
This talk will discuss the importance of having a well thought through approach in dealing with cybersecurity in the form of a strategy that lays out the various programmes and initiatives that will underpin a secure and resilient digital transformation journey. Not surprisingly, having a pool of well-trained cybersecurity personnel is one of the key ingredient in a cyber strategy as exemplified in Singapore's own national cybersecurity strategy.
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...NUS-ISS
Join us for a deep dive into the art of architecting Customer Experience (CX) measurement frameworks and ensuring that CX metrics are precisely tailored for their intended purpose. In this engaging session, you'll walk away with actionable insights and a tangible plan for refining your measurement strategies. Discover how to craft CX measurement frameworks that align seamlessly with your business objectives, ensuring that your metrics deliver meaningful and robust insights. Whether you're seeking to enhance customer satisfaction, optimise processes, or drive innovation, this session will provide you with potential approaches and practical steps to bolster the effectiveness and relevance of your CX metrics. It's your blueprint for creating a customer-centric roadmap to success.
Understanding GenAI/LLM and What is Google Offering - Felix GohNUS-ISS
With the recent buzz on Generative AI & Large Language Models, the question is to what extent can these technologies be applied at work or when you're studying and how easy is it to manage/develop your own models? Hear from our guest speaker from Google as he shares some insights into how industries are evolving with these trends and what are some of Google's offerings from Duet AI in Google Workspace to the GenAI App Builder on Google Cloud.
Digital Product-Centric Enterprise and Enterprise Architecture - Tan Eng TszeNUS-ISS
Enterprises striving to unlock value through digital products face a pivotal shift towards product-centric management, a transformation that carries its share of challenges. To navigate this journey successfully, close collaboration between Enterprise Architects and Digital Product Managers is essential. Together, they can craft the ideal strategy to deliver digital products on a grand scale. Join us in this session as we shed light on the critical interactions and activities that foster synergy between Enterprise Architects and Digital Product Managers. Discover how this collaboration paves the way for effective product-centric management, enabling enterprises to harness the full potential of their digital offerings.
Emerging & Future Technology - How to Prepare for the Next 10 Years of Radica...NUS-ISS
We find ourselves in an era of exponential growth and transformation. The relentless pace of technological advancement is reshaping our world at a rate never seen before, making it increasingly challenging to stay abreast of these rapid developments. Join us for an insightful talk where we embark on a journey to explore the most significant technology trends set to unfold over the next decade. These trends promise to be nothing short of seismic, with the power to reshape every facet of our lives, from the way we work and learn to how we forge relationships and structure our society. Prepare to be enlightened as we delve into a future where the very fabric of our existence is on the brink of transformation. This talk is your compass to navigate the uncharted territory of tomorrow's world, and it's an opportunity you won't want to miss.
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...NUS-ISS
The hottest topic in the tech world right now is generative AI. In this session, we go beyond the hype to delve into honest answers about how generative AI is impacting the future of work. This is an important topic for all digital leaders to have a thorough understanding of when driving digital transformation.
Supply Chain Security for Containerised Workloads - Lee Chuk MunnNUS-ISS
Containers have emerged as an indispensable component of modern cloud-native applications, serving diverse roles from development environments to application distribution and deployment on platforms like Azure's App Service and Kubernetes. In this presentation, we will delve into a suite of powerful tools designed to ensure the adoption of best practices in container management. You'll gain insights into how to scan container images rigorously, identifying and mitigating vulnerabilities effectively. We'll also explore the art of generating comprehensive software bill of materials (SBOM) for your containers and the significance of signing container images for enhanced security. The ultimate goal of this presentation is to empower you with the knowledge and skills necessary to seamlessly integrate these tools and practices into your CI (Continuous Integration) pipelines. By the end of this session, you'll be well-equipped to fortify your container workflows, delivering secure and robust cloud-native applications that thrive in today's dynamic digital landscape.
The future is always uncertain. To be truly future-ready, companies need the ability to quickly learn and adapt and to foster a culture of continuous curiosity and experimentation. But how can we facilitate rapid learning throughout the organisation? What will the future of learning look like for you? How can we ensure our organisations become engines of growth through learning?
The future is always uncertain. To be truly future-ready, companies need the ability to quickly learn and adapt and to foster a culture of continuous curiosity and experimentation. But how can we facilitate rapid learning throughout the organisation? What will the future of learning look like for you? How can we ensure our organisations become engines of growth through learning?
Site Reliability Engineer (SRE), We Keep The Lights On 24/7NUS-ISS
There are many phases in the software development cycle, from requirements to development and testing, but at the tail of the process, is an often overlooked aspect: deployment and delivery. With the paradigm shift of delivering on-site software to offering software-as-a-service, Site Reliability Engineering is beginning to take a greater role in product delivery.
This session aims to give a glimpse of the work that goes into site reliability engineering (SRE) and effort that goes into keeping a service going 24/7.
Product Management in The Trenches for a Cloud ServiceNUS-ISS
More often than not, people’s perception of Product Management is usually centred around the definition, management and prioritisation of software features and functionality. While that is largely true, it is also one of many things that a Product Manager needs to focus on, given limited time and resources.
This session aims to provide an unfiltered view of how Product Management looks like in the context of Enterprise Cloud Applications development, the challenges confronting Product Managers, and the tradeoff decisions to be made in order to overcome these challenges.
All this, while shipping a working product with each release that will surprise and delight the end user.
Overview of Data and Analytics Essentials and FoundationsNUS-ISS
As companies increasingly integrate data across functions, the boundaries between marketing, sales and operations have been blurring. This allows them to find new opportunities that arise by aligning and integrating the activities of supply and demand to improve commercial effectiveness. Instead of conducting post-hoc analyses that allow them to correct future actions, companies generate and analyze data in near real-time and adjust their operations processes dynamically. Transitioning from static analytics outputs to more dynamic contextualized insights means analytics can be delivered with increased relevance closer to the point of decision.
This talk will cover the analytics journey from descriptive, predictive and prescriptive analytics to derive actionable and timely insights to improve customer experience to drive marketing, salesforce and operations excellence.
With the use of Predictive Analytics, companies are able to predict future trends based on existing available data. The actionable business predictions can help companies achieve cost savings, higher revenue, better resource allocation and efficiency. Predictive analytics has been used in various sectors such as banking & finance, sales & marketing, logistics, retail, healthcare, F&B, etc. for various purposes.
Get set to learn more about the different stages of predictive analytics modelling such as data collection & preparation, model development & evaluation metrics, and model deployment considerations will be discussed.
In this digital transformation era, we have seen the rise of digital platforms and increased usages of devices particularly in the area of wearables and the Internet of Things (IoT). Given the fast pace change to the IoT landscape and devices, data has become one of the important source of truth for analytics and continuous streaming of data from sensors have also emerged as one of the fuel that revolutionise the emergence of IoT. These includes health telematics, vehicle telematics, predictive maintenance of equipment, manufacturing quality management, consumer behaviour, and more. With this, we will give you an introduction on how to leverage the power of data science and machine learning to understand and explore feature engineering of IoT and sensor data.
Diagnosing Complex Problems Using System ArchetypesNUS-ISS
In today’s VUCA world, we are faced with problems coming in fast and furious. In order to resolve such problems quickly, we need to first understand the problems. One of the techniques to understand complex problem is through the use of system archetypes. System archetypes are patterns of behaviour of a system. Let’s us explore some of the system archetypes in this session as well as tips on how to resolve them.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Good morning everyone.
Welcome to the ISS learning day 2017.
My name is Tan Liong Choon and my focus area in ISS is in Product and Project Management Practice.
Let me start by sharing with you a story.
A few weeks ago, I was on a BA flight in July.
It was a regional flight, a.k.a Budget flight, so there was nothing to do and was bored.
I happen to browse thru the inflight magazine and came across this article on job trends.
In a certain way, the topic actually relates to my talk this morning. – the future job landscape.
The outline of my talk is as follows:
For those who may have notice the synopsis of this talk, First, a word on the term VUCA.
VUCA is a notion introduced by the early 90s by the U.S. Army War College to describe the more volatile, uncertain, complex and ambiguous multilateral world following the end of the Cold War. It has since been used to relate to all sectors of to the commercial world and especially in terms of strategic leadership to deal with and manage the challenges faced by organisations characterised by VUCA.
For example, take volatility, the nature, speed and size of change
The case of volatility is best illustrated comparing the rate of change in org today. In 1937, org can expect to have a average life expectancy of 75 yrs. Today, we are seeing new companies emerging overnight or within days and others disappear in short span of 15 years.
In fact, much of the symptoms of VUCA can be narrow down to one key factor – disruptive technology and speed of technology change.
Organisations are seeing Competitors appearing overnight and customers expecting new product innovation every month. E.g. iphone
This is not a typo error! (even if Microsoft keep trying to auto-correct it)
It is characteristics of a startup environment and mindset.
Just like the Agile movement, there is a innovators Manifesto.
The key is in doing – experiment and failing is normal.
Just like what Woody Allen says … if you are not failing……
One example that best illustrate “pretotype”
How often do you think IMVU deploy new or incremental software?
quarterly?
Monthly?
…
The answer is = Non of the above.
IMVU deploy software twice every hour on average.
We can’t talk about future skills without mentioning cybersecurity.
This term is now everywhere.
Not a week past without something about cybersecurity hit the news.
And it could be right at your workplace.
Cyber attacks and security incidents are happening with increasing frequency and virality.
What file is that? Gravity
What is the tag line?
So what is Zero Day?
Zero day is the term used to describe the situation whereby the black hats discovered a security flaw or loophole and exploit it.
It is called zero day because the time the exploit happen, the software vendor is unaware and has no known or existing patch and the potential victim has no way nor time to implement defensive measures.
Anti-malware tools also has no ability to even detect it i.e. there is zero day to react or fix it.
Platinium group – famously exploited a Microsoft security flaw for 7 long years before it was found out.
How do we define security threats?
This is Microsoft’s security Threat model – STRIDE.
Each of the above can be summed in what the security community commonly refer to as CIA, Condentiality, Integrity and Availability.
Today and beyond, this is not going to be enough.
We need to consider (faced with) wider and more complex threat scenarios
A new dimension to the long held CIA threat model is starting to emerge.
Gartner recently added an “S” to CIA.
Anyone know or can guess what “S” stands for?
Gartner term it “Safety”.
The driving factor is the spread of IoT where everything can become a computer. Think Driverless car, thinking fridge.
Because the security threats of the future can impose physical and bodily harm.
Dick Cheney, the former US vice president, has pace-maker implanted.
Guess what concerns does he has given the technology advancements?
He is concerned that someone can wirelessly take control of his pace-maker to inflict harm.
So he has deliberately disabled all blue-tooth/wireless capability of his pace-maker device
There is a trade-off. It means that if he need to configure/tune he device, the doctors will need to cut open his body!
For those who may have been to ISS past 2 learning days in 2015 & 2016 may be aware that I spoke about Agile in both of the events.
But over the last 2 years, the trends is the Agile has gone main-stream. In the past, we may still hear people talking about agile in some explorational tone and whether to consider agile.
Today, it is not about why agile, it is Why not Agile. I have know of organisations that has mandated the use of agile.
Even the Most renowned project management standards institute, PMI has join hands with Agile Alliance and is developing a Agile Practice Guide. (A practice guide may become a standard in future)
The latest edition of PMI today highlighted “The Evolving Role of Project Management.”
Why is this important?
Because strong and good project vision helps ensure good project decisions.
With increasing complexity, uncertainty, it is even more important for the PM to increase focus on risk management.
There is also need to be aware of changing and evolving risk landscape.
Many of project management risks may have now become what is termed “known-known”. E.g. agile approach to managing changing requirementsso the PM needs to apply Risk mgt more carefully to uncover the unknown-unknowns, and proactively deal with it.
Interestingly, just last week, while finalizing my presentation materials, I got this in my mailbox.
Guess, what, the theme for the PMI Global conference scheduled for Oct in Chicago, is “The Evolving Role of Project Management”.
I leave to you to explore and read further.
As Stephen Covey, author of the “7 habits of highly effective people” advised:
First thing first.
Before we talk about continuous learning, I would say, the first thing to remind ourselves is
Don’t stop reading.
There are a lot of readily available resources out there.
Back to Amazon.
The idea of AWS is actually inspired in some way, by a book.
<slide reading…>
Guess what are some the Tech “creatures” that evolved from AWS? – think of the tech giants today – Facebook, Google
Bird by Bird – what comes to mind? Agile iterations, sprint by sprint
I hope in this short 1 hour or so, I have given you some interesting food for thought and guide on how to navigate the challenges of the future.
The points presented here is by no means an exhaustive. Due to constraint of time, I have to leave out some others aspects e.g. HR, etc.
But do feel free to continue with the discussion.
Drop me a note if you like to discuss or have questions.
I wish all the fruitful learning day ahead.
Anyone familiar with the name “Elizabeth Gilbert”?
Yes, she is the author of the book “Eat, Pray, Love”.
She was frequently asked “how she come to acquire her creativity” to be an successful author and if creativity is something that one is endowed with and can never be nurtured.
Her answer? Everyone has the ability to be creative. The key to creativity starts with curiosity. Somehow, as one grows up, they lose this sense of curousity that exist in every child.
Think Steve Job. He was curious about Chinese calligraphy and fonts.