1. The document discusses the impacts of generative AI on the future of work. 2. While AI is not sentient and will not take over the world, many jobs are at risk of automation, especially clerical roles where around 26 million jobs could be lost. 3. At the same time, AI has the potential to make work easier by automating up to 80% of white collar tasks and allowing quick creation of documents, images, videos and apps using simple prompts. 4. The future of AI looks set to see it become the next foundational technology, with potential for uncontrolled innovation if artificial general intelligence is achieved in just 5 years and a "technology singularity" in 25 years.

1. Beyond the Hype:
What Generative AI
Means for the
Future of Work
Damien Cummings
November 2023

2. Chief, Digital Strategy & Leadership, NUS-ISS
Damien Cummings
• 30 years’ experience as a digital transformation leader.
• Former CEO, HR tech company Peoplewave.
• Previously Global Head of Digital at Standard Chartered Bank,
Chief Marketing Officer at Philips, Regional Marketing Director
at Samsung, Consumer & SMB Director at Dell. Started at
McKinsey & Company.
• Master of Digital Management, Teesside University
• Executive Master of Digital Transformation, ESSEC Business School
• Doctor of Business Administration (candidate), University of
Canberra
www.linkedin.com/in/damiencummings

4. Source: https://venturebeat.com/ai/2023-data-ml-and-ai-landscape-chatgpt-generative-ai-and-more/

5. WHAT IS GEN AI?
BEYOND THE HYPE

6. Copyright National University of Singapore
Manga characters for a new book

7. “Barbieheimer”
Albert Einstein wearing a pink suit

10. What We Will Discuss Today
Is AI alive – does it have emotions or feelings?
Will you lose your job?
Will AI make work easier?
Does AI have biases?
What does the future of AI look like?
2
3
4
5
6
Will AI take over the world?
1

11. BEYOND THE

12. WILL AI TAKE OVER
THE WORLD?
BEYOND THE HYPE

14. No, AI will not take
over the world.
1. Business and Technology leaders
are pushing for greater regulation.
2. The dangers AI pose are more
about biases and ethics, than
actual physical harm.
3. The real dangers are
misinformation, blurring the
barriers of what’s real, and political
unrest.

15. IS AI ALIVE?
BEYOND THE HYPE

16. No, AI is not alive.
• ChatGPT Bing scares NYT
reporter: "I'm in love, I want to be
alive“
• But no, AI is not alive (this is only
science fiction).
• However, experts can’t agree if AI
will ever become sentient.
• It is forecast the AI will surpass
human intelligence by 2050.

17. But AI is learning emotions...

19. WILL I LOSE
MY JOB?
BEYOND THE HYPE

20. Yes, your job is at risk.
1. Global employers anticipate
creating 69 million new positions
by 2027 and eradicating 83 million
jobs—a net loss of 14 million roles.
2. Clerical workers will bear the brunt
of the fast-moving changes.
3. Around 26 million jobs in
administrative positions will be cut
due to AI.

21. Yes, your job is at risk.

23. WILL AI MAKE
WORK EASIER?
BEYOND THE HYPE

26. Yes, AI is a gamechanger.
1. Generative AI, such as ChatGPT,
Midjourney and Google Bard are
revolutionizing work.
2. You can now quickly create
images, documents, videos &
apps using only simply prompts.
3. Up to 80% of the average “white
collar” workers’ job will be
automated using AI co-pilots.

27. DOES AI HAVE
BIASES?
BEYOND THE HYPE

29. Yes, AI is biased.
1. AI is not inherently biased, but
the data and rules applied to it
can be.
2. How AI is being coded means
that the biases will come from
the ethics and viewpoints of the
creators (e.g. stereotypes).
3. This can lead to misinformation
or digital propaganda.

30. WHAT DOES THE
FUTURE OF AI
LOOK LIKE?

31. Accelerating Digital Excellence
Subtitle Here
31
Copyright National University of Singapore
Emerging Technology

32. Keeping up with
exponential change…
1. We are facing exponential growth of new technology.
2. Artificial General Intelligence (AGI) in as soon as 5 years.
3. Artificial intelligence as the next foundational technology
(industrial > personal computers > internet > AI)
4. A “cluster” of new technologies, such as robotics,
augmented reality and metaverse.
5. A potential for the “technology singularity” within 25 years
– uncontrolled technology growth via powerful AI that can
decode the secrets of the universe.
6. We are going to struggle to keep up.

33. IN SUMMARY
BEYOND THE HYPE

34. Copyright National University of Singapore 34
In Summary
1. Will AI take over the world? No.
2. Is AI alive? No, but it’s starting to read human emotions and “act” like
it is.
3. Will you lose your job? Maybe. Like all new technology, there will be
big shifts in the skills required.
4. Will AI make work easier? Yes, it will make work more productive and
efficient.
5. Does AI have biases? Yes, but these are human biases.
6. What will the future of AI look like? It is the next technology foundation
that may lead to uncontrolled technology innovation.

35. facebook.com/iss.nus instagram.com/iss.nus
youtube.com/@nus-iss
linkedin.com/company/iss_nus
www.iss.nus.edu.sg
Thank you