1. The webinar covered several technology trends for nonprofits and libraries in 2019, including the decline of Facebook for fundraising, a focus on mobile communications and cloud computing, and demands for improved security, privacy and identity management. 2. Key topics were the need to transition essential IT services like email and file storage to the cloud, challenges in reaching millennial donors, and how assistive technologies are becoming more available and useful. 3. Emerging technologies like voice computing and blockchain were identified as not being a major concern for most nonprofits in 2019, who should focus on cloud migration, cybersecurity, and mobile strategies.

1. Nonprofit and
Library Technology
Trends for 2019
January 29, 2019

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3. A Global Network
Bridging Tech Solutions
and Services for Good
Where are you on the map?

4. Acclivity
Adobe
Alpha Software
Atlas Business Solutions
Atomic Training
Autodesk
Azavea
BetterWorld
Bitdefender
Blackbaud
Bloomerang
Box
Brocade
Bytes of Learning
Caspio
CauseVox
CDI Computer Dealers
Cisco
Citrix
CitySoft
CleverReach
ClickTime
Closerware
Comodo
Connect2Give
Dell
Dharma Merchant Services
Digital Wish
Dolby
DonorPerfect
Efficient Elements
FileMaker
GoDaddy
GrantStation
Guide By Cell
Headsets.com
Horizon DataSys
HR Solutions Partners
Huddle
Idealware
InFocus
Informz
InterConnection
Intuit
JourneyEd
Litmos
Little Green Light
Mailshell
Microsoft
Mobile Beacon
NetSuite
Nielsen
NonProfitEasy
O&O Software
Quickbooks Made Easy
Reading Eggs
ReadyTalk
Red Earth Software
Sage Software
Shopify
Simple Charity Registration
Skillsoft
Smart Business Savings
Society for Nonprofit Organizations
Sparrow Mobile
Symantec
Tableau
TechBridge
Tech Impact
Teespring
Telosa
Tint
Ultralingua
Western Digital
Zoner

5. Presenters
Jim Lynch
Senior Writer
TechSoup
Sima Thakkar
Senior Manager, Content
TechSoup
Sima Thakkar
Senior Manager,
Content
TechSoup
Jim Lynch
Senior Writer
TechSoup

6. Nonprofit and
Library
Technology
Trends for 2019
January 29, 2019

7. Agenda
1. Introduction: TechSoup’s annual
predications. How prescient are we?
2. Fundraising
3. Communications
4. Security and Privacy
5. Identity Management
6. Acceleration of Cloud Computing
7. Branding
8. Assistive Tech: the new frontier in
diversity
9. Bleeding Edge Tech
10. What not to worry about in 2019

8. Fundraising
• The decline of Facebook
• How to reach Millennials in
2019
• Crowdfunding
• The New Tax Law (and what to
do about it)
Image courtesy of Shutterstock

9. Communications
• Will mobile finally gain traction
among nonprofits this year?
• Kivi Leroux Miller’s 2019
Nonprofit Communications
Trends Report
Image courtesy of Shutterstock

10. Security and Privacy
• Donors will demand privacy
assurances
• Major threats that are coming
• The weakest security link
https://phishingquiz.withgoogle.com
• Accidental techies will need help
• Cyber security resources for
charities
https://www.charitydigitalnews.co.uk
/2018/11/27/top-10-cyber-security-
resources-for-charities/
Public Domain courtesy of Pixabay

11. Public Domain courtesy of Pixabay
Public Domain courtesy of Pixabay
Identity Management
• What is identity management?
• The best identity management
solutions for small offices
• TechSoup’s Okta offer
Public Domain courtesy of Pixabay

12. Acceleration of Cloud
Computing
• 2019 is a critical year to transition essential IT
to the cloud: Office apps, email, databases
and document storage and recovery.
• On premises software donations are
diminishing.
• Free cloud services: Google for Nonprofits
and Microsoft Cloud
• Having cloud services requires different
budgeting, and professional help with
migrations.
• Critical service is back-up and restore. This is
excellent insurance against data loss due to
cybercrime. Have a look at PC Magazine’s
Best Online Backup Services for 2019.
Courtesy of Shutterstock

13. Branding
• What will be expected of us in our
Websites, email and social media?
Courtesy of Shutterstock

14. Assistive Technology
• Assistive tech is getting easier, more
available and free
• Features now built in to Windows,
Mac, iOS and Android
• Be My Eyes Mobile app
https://www.bemyeyes.com
Courtesy of Shutterstock

15. Bleeding Edge: Voice
Computing
• The children’s charity is using
goDonate Voice, an off the shelf
product developed for charities by
creative agency WPN Chameleon’s
digital studio Addition.
• Charity supporters can enable the
skill through the Alexa app or their
voice by saying “Alexa, open
NSPCC” to donate.
• The money is then deducted from
users Amazon account and sent to
the charity via Amazon Pay.Courtesy of Shutterstock

16. Bleeding Edge:
What not to Worry About in 2019
• Blockchain
• Cryptocurrencies like Bitcoin (unless a
ransomware attacks demands them)
• Artificial intelligence
• Augmented and virtual reality
• The Internet of Things (IoT)
• Drones
• Self-driving cars
• Quantum computing
Courtesy of Shutterstock

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