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NAACP
Legal Redress
Empower community to resolve concerns and
recruit diverse volunteers to manage client needs
Community complaints and concerns
Process for logging and processing complaints/concerns
Process to recruit and retain qualified volunteers to address complaints/concerns
Increased safety and better community for all residents
Complaints and Concerns
• The NAACP has been a champion for civil rights for over 100 years.
The St. Petersburg Chapter receives complaints of discrimination in:
Housing
Employment
Legal
Education
Age
Sex
Empowerment and Volunteers
The process for logging complaints can be enhanced and improved
Educating the residents on topics of concerns and other key
topics/empowers them to be self sufficient
Educating the residents also enables and empowers them to
identify and seek the proper assistance
Volunteers – increasing the number of trained volunteers
Recruitment
To resolve the communities complaints/concerns
• Volunteers must be committed
• Volunteers must have the time to commit
Resolution
Increased community knowledge and empowerment
More committed and trained volunteers
Empowered community with complaints and concerns resolved

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Non Profit

  • 2. Empower community to resolve concerns and recruit diverse volunteers to manage client needs Community complaints and concerns Process for logging and processing complaints/concerns Process to recruit and retain qualified volunteers to address complaints/concerns Increased safety and better community for all residents
  • 3. Complaints and Concerns • The NAACP has been a champion for civil rights for over 100 years. The St. Petersburg Chapter receives complaints of discrimination in: Housing Employment Legal Education Age Sex
  • 4. Empowerment and Volunteers The process for logging complaints can be enhanced and improved Educating the residents on topics of concerns and other key topics/empowers them to be self sufficient Educating the residents also enables and empowers them to identify and seek the proper assistance Volunteers – increasing the number of trained volunteers
  • 5. Recruitment To resolve the communities complaints/concerns • Volunteers must be committed • Volunteers must have the time to commit
  • 6. Resolution Increased community knowledge and empowerment More committed and trained volunteers Empowered community with complaints and concerns resolved