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Healthy Wirral
Primary and Acute Care System
Vanguard Site
Jo Goodfellow, Programme Director
9th December 2015
Our new model of care
What’s our USP?
The Healthy Wirral population health
management approach will be
underpinned by a robust population
health management platform supplied
by our informatics partner who have
extensive experience of working with
accountable care organisations that
are moving from a fee for service
model to a value based model.
We will create a new care record
Focusing our approach
Information Governance
Engagement of stakeholders
High level benefits realisation
Information Governance
• Information Governance Task and Finish
Group
• Working in partnership with Information
Commissioners Office/HSCIC
• Development of Privacy Impact
Assessment and Information Sharing
Agreement
• Memorandum of Understanding
Information Governance-What did we learn?
• Constantly explore the art of the possible
• We are learning too!
• Cross every bridge when you come to it
• Seek subject matter expert advice
• Take your senior leaders with you
Stakeholder engagement
• Understanding local history and current
news headlines
• Clear understanding of the change being
implemented
• Stakeholder engagement strategy
• Benefits analysis
High level benefits of the Population Health
Management system
Benefit Type Description
Prevention  Ability to stratify records distinguishing high risk, rising risk, and low risk.
 Interventions to prevent patient condition deteriorating
Intervention  Tracking compliance to care pathway management
Joined-up care  Efficient consultations through the ability to view health and social records in one place (longitudinal
record), leading to less time chasing information and improved clinical outcomes.
 Improved care coordination
Decision support  Shared registries of patient condition groups with ability to filter and aggregate by population or
organisation.
 Pro-active monitoring (e.g. vital signs) to prevent deteriorating health.
Patient quality and
experience
 Improved communication between organisations.
 Reduction in duplicated tests.
 Reduced length of stay.
 Reduction in avoidable admissions and re-admissions
 Reduction in adverse drug interactions.
Patient self care  Pro-active targeting of patient condition groups for enabling patient self care (Social Prescribing)
Population Management  Opportunity to review commissioning model with improved intelligence and tracking of patient
outcomes.
 Opportunity for Integrated Care Co-ordination Teams that provide a responsive and person-centred
approach to delivering both planned and unplanned care at home. Improve independence and
wellbeing in order to avoid hospitalisation.
Where are we now?
• Public engagement commences (January)
• Memorandum of Understanding between
Partners (December)
• Building and implementation of Diabetes and
Respiratory registries (on-going)
• Commence Wellness and Depression
registries (December)
• Sharing our learning and ensuring
replicability (on-going)
What matters to you?

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NHS 5YFV Vangaurds- Jo Goodfellow presentation

  • 1. Healthy Wirral Primary and Acute Care System Vanguard Site Jo Goodfellow, Programme Director 9th December 2015
  • 2. Our new model of care
  • 3. What’s our USP? The Healthy Wirral population health management approach will be underpinned by a robust population health management platform supplied by our informatics partner who have extensive experience of working with accountable care organisations that are moving from a fee for service model to a value based model.
  • 4. We will create a new care record
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Focusing our approach Information Governance Engagement of stakeholders High level benefits realisation
  • 10. Information Governance • Information Governance Task and Finish Group • Working in partnership with Information Commissioners Office/HSCIC • Development of Privacy Impact Assessment and Information Sharing Agreement • Memorandum of Understanding
  • 11. Information Governance-What did we learn? • Constantly explore the art of the possible • We are learning too! • Cross every bridge when you come to it • Seek subject matter expert advice • Take your senior leaders with you
  • 12. Stakeholder engagement • Understanding local history and current news headlines • Clear understanding of the change being implemented • Stakeholder engagement strategy • Benefits analysis
  • 13. High level benefits of the Population Health Management system Benefit Type Description Prevention  Ability to stratify records distinguishing high risk, rising risk, and low risk.  Interventions to prevent patient condition deteriorating Intervention  Tracking compliance to care pathway management Joined-up care  Efficient consultations through the ability to view health and social records in one place (longitudinal record), leading to less time chasing information and improved clinical outcomes.  Improved care coordination Decision support  Shared registries of patient condition groups with ability to filter and aggregate by population or organisation.  Pro-active monitoring (e.g. vital signs) to prevent deteriorating health. Patient quality and experience  Improved communication between organisations.  Reduction in duplicated tests.  Reduced length of stay.  Reduction in avoidable admissions and re-admissions  Reduction in adverse drug interactions. Patient self care  Pro-active targeting of patient condition groups for enabling patient self care (Social Prescribing) Population Management  Opportunity to review commissioning model with improved intelligence and tracking of patient outcomes.  Opportunity for Integrated Care Co-ordination Teams that provide a responsive and person-centred approach to delivering both planned and unplanned care at home. Improve independence and wellbeing in order to avoid hospitalisation.
  • 14. Where are we now? • Public engagement commences (January) • Memorandum of Understanding between Partners (December) • Building and implementation of Diabetes and Respiratory registries (on-going) • Commence Wellness and Depression registries (December) • Sharing our learning and ensuring replicability (on-going)

Editor's Notes

  1. I am going to focus on a particular element of our model of care, the Informatics work stream going into some detail to give you a taster of our experience and learning so far.
  2. -Enable people to live well and stay well for longer regardless of where they live on Wirral -Create a person-centred integrated system that will respond quickly, safely and appropriately when needed -Drive technology to enable a proactive approach to the health and wellbeing of our population A POPULATION HEALTH MANAGEMENT APPROACH
  3. - We have a plethora of information (tons of data across our organisations) but we need to use it to drive improvement -New record is different to HIE (where discrete information is passed between organisational systems at an individual level on demand, but there is no aggregation of patient level data) -It pulls data feeds from existing clinical and care systems into a platform where data is collated and matched so that a single, viewable record is created for each member of our population. You can go back into source system to look at that record if required. -Engagement of Partner’s IT suppliers essential -The collated data is then leveraged into clinical and operational tools that support Health and wellbeing of our local population eg anaylsis and reports, dashboards and a solution for care managers that will provide surveillance, co-ordination and facilitation of care -The new record enables the development of a “registry” which is a tool to enable providers of services to deliver an agreed standard of care to the entire population. These are informed by our local MDT’s and based on best practice. (Local, national, international)
  4. GP view
  5. We recognised our core stakeholders are the public and GP’s who are guardians of Pt data
  6. IG T&F group members Caldicott guardians, IG Leads and SIRO (senior information risk owner) from each partner organisation. Strategic leads support to ensure consistent engagement. Health & Social care Information Centre HSCIC MoU – states sharing is required to establish the Wirral care record. All partners must be compliant at all times with DoH IG toolkit -Strict timelines. 10 weeks to develop PIA and ISA. These taken to WP Board and each partner organisations Board
  7. -Dispel restricted views of building services in silos Technology ENABLES us to pull together partner working. Eg identify patterns such as number of patients on the Gastro and depression registries -….we had to understand things ourselves because we were learning. We had to teach ourselves -The despairers will try and wear you down or steer you away from difficult issues! SME’s include Governance leads, legal advice, HSCIC SLG will be nervous because you are treading new ground
  8. Care.data history News story about a local partners parent company breaching IG guidance -How is the change different to previous systems?