1. Jessica Trotter
20288 Breezeway Drive, Macomb, MI 48044
(248) 635-5821
jessielee0183@gmail.com
PROFESSIONAL PROFILE
• Office Manager with over 14 years of experience providing administrative support to up to 40+ staff members
• Adept at organizing meetings, managing inventory, training and supervising staff, and implementing office
processes and procedures that expedite work and significantly save costs
• Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules
PROFESSIONAL EXPERIENCE
Progressive Finishing, Inc Chesterfield, MI
Office Manager June 2002 –
Present
• Hired and trained new employees
• Oversaw daily office operations for staff of 40+ employees
• Prepared and distributed payroll
• Composed and drafted all outgoing correspondence and reports for managers
• Oversaw office supply inventory and purchases
• Created employee handbook
• Performed accounts receivable duties including invoicing, researching charge backs, discrepancies and
reconciliations.
• Schedule and coordinated meetings, appointments and travel arrangements for president
• Served as go-to-person regarding any administrative and operational related functions
• Prepared daily, weekly, and monthly reports, and updated calendar of appointments
• Answered, screened, and redirected telephone calls with professionalism and efficacy
• Prepare shippers to customers
• Receive and approve all bills to be paid
• Payroll and Payroll taxes (both monthly and quarterly)
• Month End Closing
• Administer health insurance
EDUCATION
WAYNE STATE UNIVERSITY Detroit, MI
Bachelor of Science in Business Administration May 2009
ADDITIONAL SKILLS
• Proficient in MS Office (Word, Excel, Outlook, and PowerPoint)
• WPM: 51
• Proficient with Quickbooks
• Knowledge of Multi line phone systems