1. Basel.nashawati@yahoo.com | | +962 (0) 79 5009597
BASEL H. NASHAWATI
Personal Profile
Nationality:
Gender:
Date of Birth:
Marital Status
Dependents:
Address:
Driving Licenses:
Telephone:
Email:
Languages spoken
Jordanian
Male
6 June 1989
Single
None
Amman,Jordan
Jordan
+962 (0) 79 5009597
Basel.nashawati@yahoo.com
English(excellent-speak/read/write)
Arabic(native)
Personal Statement
A resultsdriven,self-motivatedandresourceful businessadministratorwithanindepth
understandingof all aspectsof administration andimplementation.Well presentedwithexcellent
communicationskills,abilityworkingunderpressure andworkeffectivelywithteam.
Nowlookingforwardto a makinga significantcontributionwithanambitiouscompanythatoffers
opportunitiesforprogression.IamconfidentthatI will be anassetto yourcompany andwould
utilize myexperience,knowledge,initiative,dedicationandteachable workethictoaddvalue to any
tasksgivento me.
Key Skills
• Pro-active
• Self motivatedwithaflexible attitude,andbe able toadapt quicklytochange
• Havingexceptionalinterpersonal,communicationandmotivational skills
• Abilitytomulti task
• Accuracy and attentiontodetail
• Abilitytoworkunderpressure
• Abilitytomaintainconfidential information
Areas of Expertise
• Human Resources
• QualityAssurance
• Negotiations
• PublicRelations

2. Basel.nashawati@yahoo.com | | +962 (0) 79 5009597
Work Experience
HR Officer
February 2016 – Currently
Ibnal haythamhospital
Amman,Jordan
www.ibn-alhaytham-hospital.com
Keyresponsibilities:
 Conduct and analyze yearly staff performance evaluations and provide needed
recommendations.
 Manage, maintain and update employee files related to hiring, termination, leaves, transfers,
promotions or renewed information using Human Resources Management System.
 Develop, update and communicate HR policies and procedures and recommend
improvements to ensure increased efficiency in service performance.
 Prepare monthly and yearly social security and income tax reports.
 Communicate and advise on HR policies, procedures, laws and regulations to employees.
 Manage and follow up on all medical insurance aspects and benefits and communicate
benefits information and insurance forms to employees.
 Advertise vacancies, interview applicants, refer qualified candidates and implement the
recruitment process.
 Conduct HR orientation and arrange required documents and office preparations for newly
hired employees.
 Manage and follow up the employees public activities ( ex. Quiz night.)
 Provide personnel and HR related documents to employees (e.g. salary slips).
 Coordinate and plan company social activities and incentive programs.
 Develop job descriptions, analyze job related skills and update periodically.
 Plan, develop, evaluate, improve, and communicate methods and techniques for selecting,
promoting, compensating, evaluating, and training employees.
 Asses training needs and arrange trainings when required based on performance
evaluations, and employees and management recommendations.
 Assist and counsel employees on personal or work related problems or inquiries.
 Help in the implementation of organizational changes and improvements.
 Revise employee salaries scale on yearly basis.
 Prepare monthly salaries with all the amendment transactions on the payroll system.
 Prepare employee separation notices and related documentation, and conduct exit
interviews.

3. Basel.nashawati@yahoo.com | | +962 (0) 79 5009597
HR Officer
February2015 – January 2016
Jordan supply Company
Amman, Jordan
www.jordansupplyco.com
Keyresponsibilities:
 Manage, maintain and update employee files related to hiring, termination, leaves, transfers,
promotions or renewed information.
 Prepare monthly salaries with all the amendment transactions on the payroll system.
 Prepare monthly and yearly social security and income tax reports.
 Provide personnel and HR related documents to employees (e.g. salary slips).
Contact Center Executive
September2014 – January 2015
Aramex
Amman, Jordan
www.aramex.com
Keyresponsibilities:
 Identifyandprovide inputonunique orrecurringcustomerproblems.
 Update customersaboutproduct line andservice offerings.
 Escalationof issuestoSupportteamsin orderto resolve the issue tothe customers
complete satisfaction.
 Maintainaccurate call loggingandtracking intoCall supportdatabase.
 Able toquicklyunderstandthe customerissuesandresolve.
 Knownlimitationsandguide the customer’sappropriately.
 Shouldbe able to maintainalab to simulate customerissuesandcome up withresolution
independently.
 Answerinternational callsandassesscustomerstechnical supportneedsandhandle/route
accordingly.
Student Support / Register
July 2013 – August2014
Middle East University
Amman, Jordan
www.meu.edu.jo
Keyresponsibilities:
 Handlingregistrationproceduresfornew andcurrentstudents.
 Reportingdirectlytothe AdmissionandRegistrationManager.
 ExpertinATS SystemandMS Excel.
 Provide resultreportsfordirectorof AdmissionandRegistration
Sales / HR Department (trainee)
Jan 2008 – Aug 2009
Zain FUN
Amman, Jordan

4. Basel.nashawati@yahoo.com | | +962 (0) 79 5009597
About my training:
A paidCourse trainingwhile Iama studentandmy dutieswasas follows:
1. Salesexecutive:handlingmarketingandsalesactivitiesbyproposingall new offersand
convince clientstobuy offers.
2. HR: Calculate andreportemployee salaries.Also,responsible of employee time
attendance
Courses
 ICDL - International ComputerDrivingLicense.
 ProfessionalDiplomainHumanResource Management.
 Excel Advance.
ComputerProficiency
ATS Oracle system,Microsoftoffice applications:Word,Excel,PowerPoint,Outlook.
Education
2008 – 2012
Bachelorin BusinessAdministration,AmmanJordan
Al-AhliyyaAmman University
www.ammanu.edu.jo
2007
Highschool (tawjihi),ITstream
Omareyah School, Amman Jordan
www.omareyah.com
Project references
Will be providedupon request;