Nagham Al- Dulaimi is a Canadian resident of Iraqi nationality seeking a position in project management. She has over 15 years of experience in sales, marketing, and brand management in the pharmaceutical and cosmetics industries. She has worked for major companies such as L'Oreal and Pierre Fabre, holding positions such as National Sell out Manager and Brand Manager. She has a BSc in Pharmacy from Baghdad University and has received extensive training in areas such as key account management, sales tracking, and customer relationship building.

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Nagham Al- Dulaimi
Address: 1224-3665 Arista Way
MississaugaON, L5A4A3
Mobile : +1 647 471 0489 / + 971 509323309
Email: nagham-mahmoud@hotmail.com
CORE SKILLS
Creative, proactive, ambitious, multinational experience, result oriented, committed and self-motivated.
Provide high quality project management across the organizational on both external and internal levels.
Aware of people management and leadership, focusing on learning, developing, and performance
management.
EDUCATION
BSc. Pharmacy - Baghdad University 1990 - 1995
Baghdad – Iraq
PERSONAL INFORMATION
Nationality: Iraqi (Holding Canadian PR & Driving license) Marital Status: Married
Languages: Arabic, English (Fluent) References: Available upon request
TRAININGS
 Finance for non-financial Professionals – University of California, Irvine, 2015
 Communication in 21st Century work place – University of California, Irvine, 2015
 Advanced Key account management, L’Oreal ME ,2014
 CCI training (Customer centric interaction) , L’Oreal ME, 2014
 STAR training (Sales tracking & analysis report), L’Oreal ME, 2013
 Territory Management, customer mapping, L’Oreal ME, 2013
 Product Knowledge & L’Oreal business strategy, L’Oreal ME, 2012
 Customer focused selling Skills, Pierre Fabre Dermocosmetic, 2011
 Merchandising training , Pierre Fabre Dermocosmetic, 2011
 Dermal Fillers injection & chemical peel demonstration technique , Pierre Fabre, France, 2009
 Business writing , Amman, Jordan 2006
WORK EXPERIENCE
Dermazone Nov 2016 till Nov 2016 (www.dermazone.net)
Brand manager -UAE for below 3 brands:
 Jan Marini brand ( www.janmarini.com)
 Aesthetic Dermal ( Mesotherapy ) (www.aestheticdermal.com)
 Skintech ( Professional peeling & Retail ) (www.skintech.info/index.php)
“In charge of a team of 14 team members( Medical representative& sales promoters) , responsiblefor Launching
the Jan Marini brand in UAE since its only launched in Nov, Marketing Aesthetic Dermal & Skintech brands & in
command of Sales, trainings & marketing.
Major achievement
 Inclusion of Jan Marini in chain pharmacies & Dermatologists.
 Completing the team structure.
 Branding for Jan Marini brand commercially (Facial rooms, Mall animation, Marketing’s tools).
 Inclusion of Aesthetic Dermal & Skinteck in high potential medical accounts

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Responsibilities
 Negotiating & Signing annual deals with Retailers
 Launching & Sales strategy for brands.
 Holding all Medical & Aesthetic Workshop & trainings for Aesthetic Dermal ( Mesotherapy mono & cocktails ) &
Skintech ( Chemical Peels) brands
 Arranging medical conferences
 Building the team by hiring team members to cover all the gabs
 Managing the sales to achieve set target
 Trainings for team and customers
 Doing all marketing plans and implementing it
 Planning & implementing promotions & events to enhance sellout.
 Designing all marketing tolls (Brand booklets, reminders, brochures, Medical contents …etc.)
L’Oreal Middle East – UAE- (www.loreal.com)
Jan 2015 till July 2015
National Sell out Manager for Vichy, La Roche Posey, Skinceuticales& Roger &Gallet- UAE
LRP Sales manager Dubai & North Emirates
“In chargeof a teamof 40member,and responsibleforleadingthedevelopmentandimplementation ofallmarketing
programs and strategic sales activities. Also in command of ensuring that the company and its customer goals are
aligned and met”
Major achievements:
 Building and managing the sell-out structure since it is a newly created position in L’Oreal Middle East in
2015
 Leading the sell-out team to exceed the budget by 115% which represent 65% of total company turn
over
 Implementing reporting and customer data system
 Creating different promotional plans
 Obtained Best achiever Sales manager on 2014
Responsibilities:
 Implements national sales programs by developing field sales action plans
 Completes national sales operational requirements by scheduling and assigning employees, following
up on work results
 Maintains national sales staff job results by counselling and disciplining employees, planning,
monitoring, and appraising job results
 Establishes sales objectives by forecasting and developing annual sales quotas for area, projecting
expected sales volume and profit for existing and new products
 Manage key opinion leaders and stakeholder to achieve business objective
 Conducting and Managing mall animations to increase brands awareness
 Customised sales promotion to enhance sell-out
 Conducting regular team cycle meetings.
L’Oreal Middle East – UAE (www.loreal.com) Jan 2014 – Dec 2014
LA ROCHE POSAY
Sales Manager – Dubai and North Emirates
“In charge of a team of 13 persons, and responsible for developing LRP business”

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Major achievements:
 Exceeding the expectation of Sale budget (Total account) by 110% representing 92% of UAE by a growth
of 54% vs. last year
 Exceptional team management to achieve their KPIs
 Established excellent professional relations with key accounts leading new business acquisition
 Obtained the Best Achiever Award on Sales on 2013
 Bridging the training gap within the force field team tailoring the need through developing customised
learning events
 Responsibilities:
 Leading field force team to achieve brand sales target and KPIs
 Determines annual sales and gross-profit plans by implementing marketing strategies &analysing trends
and results
 Maintains professional and technical knowledge by attending educational workshops, reviewing
professional publications, establishing personal networks, participating in professional societies
 Segmenting, targeting and positioning in addition to analysing customers behaviours
L’Oreal Middle East – UAE ( www.loreal.com) Mar. 2012 – Dec. 2013
VICHY &LA ROCHE POSAY
Medical Line Manager (UAE) and Key account Manager – Dubai and North Emirates
Responsibilities:
 Managing team of medical representatives, sales &merchandising of VICHY & LA ROCHE POSAY to
achieve company goal
 Play an integral role in new business channel and hold responsibility for the effective on-boarding of new
clients
 Responsible for the development and achievement of sales through the direct sales channel
 Focusing on growing and developing existing clients, together with generating new business
 Write business plans for all current and opportunity business
 Act as the key interface between the customer and all relevant divisions
 Implementation of visibility plan through all accounts
PIERRE FABRE Co. UAE (Dubai & NE) Jan. 2010 – Feb. 2012
Medical & Sales Specialist (Ducray Brand)
Responsibilities:
 Develop reports & proposals as part of sales presentation to illustrate benefits from use of goods
 Working with team managers to plan how to approach contacts and creating effective business plans
for making sales in a particular area
 Developing strategies for increasing opportunities to meet and talk to contacts in the medical and
healthcare sector
 Monitoring competitor activity and competitor’s products
 Keeping up with the latest clinical data supplied by the company and interpreting, presenting and
discussing this data with health professionals during presentations
 Keeping detailed records of all contacts and reaching (and if possible exceeding) annual sales targets
 Conducting training (scientific knowledge & selling skills) for existing clients (Doctors and pharmacists)

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PIERRE FABRE Dermo-cosmetics (www.pierre-fabre.com) Nov. 2007 – Dec. 2009
Senior Medical representative / GLYTONE BRAND (www.glytone.com)
Responsibilities:
 Identify and solicit potential clients
 Consult with clients after sales to resolve problems and provide ongoing support
 Product launch and detailing
 Conducting Chemical peel demonstration workshop and training
 Design the detailing brochures
Gensis Pharmaceuticals / Glytone-USA / Jordan Jan. 2003 – May 2007
Brand Specialist (Glytone Brand), (www.glytone-usa.com)
Responsibilities:
 Managing team to achieve company goals
 Establish and maintain relationships
 Identify and solicit potential clients
 Develops support materials and conducts end-user training as needed
 Consult with clients after sales to resolve problems and provide ongoing support
 Product launch and detailing
 Conducting Chemical peel demonstration workshop and training.
 Explain the product’s benefits to the customers and overcome their objections
Femilac baby nutrition Co./ Jordan Jun 2000 – Dec 2002
Medical Representative
Responsibilities:
 Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-
arranged appointments or regular 'cold' calling
 Making presentations to doctors, practice staff and nurses in Pediatric clinic, hospital doctors and
pharmacists in the retail sector.
 Building and maintaining positive working relationships with existing clients and supporting
administrative staff
 Planning work schedules and weekly and monthly timetables. This may involve working with the area
sales team or discussing future targets with the area sales manager